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The Empathy Edge: Harnessing the Value of Compassion as an Engine for Success [paperback] / Ross, Maria
“Furious customers? Missed deadlines? Failed products? The problems your business faces may stem from a single issue: lack of empathy. Being empathetic at work means seeing the situation from another’s perspective, and using that vantage point to shape your leadership style, workplace culture, and branding strategy. Pairing her knowledge as a branding expert with proven research and fascinating stories from executives, change-makers and community leaders, Maria Ross reveals exactly how empathy makes brands and organisations stronger and more successful. Ross shows why your business needs to cultivate more empathy now, and shares the habits and traits of empathetic leaders who foster more productivity and loyalty. She gives practical tips, big and small, for how to align your mission and values and hire the right people, cultivating a more empathetic — and innovative — workplace culture. Finally, she gives you the goods on building your empathetic brand in an authentic and proactive way, and shows how doing so results in happier customers, innovative work cultures and increased profits.
The leader’s guide to mindfulness : how to use soft skills to get hard results / Tang, Audrey
“For leaders wanting to use proven mindfulness strategies and tools to unlock top performance and results. The Leader’s Guide to Mindfulness is a highly practical guide to help you focus your attention on the present so you and your organisation can perform more effectively. With emphasis on the “why” and the “how” of mindfulness, you’ll discover how to reap the performance benefits and also learn how to use mindfulness to become an emotionally agile leader. Through a combination of ground rules, practical exercises, case studies and no-nonsense advice, you’ll discover how mindfulness can help you and your organisation to:

  • Improve wellbeing and resilience
  • Improve relationships
  • Improve collaboration
  • Improve creativity and innovation
  • Improve decision making and problem-solving” (Catalogue)

Better business relationships / Tasso, Kim
Essential advice from psychology and communications on how to develop and maintain meaningful professional relationships for individual and organizational success. Business success is usually reliant on being able to get along with people. No matter what the role in an organization, the ability to influence, persuade, change, motivate and encourage others to act effectively is vital. Better Business Relationships brings together a wealth of knowledge and practical advice, from psychology to communications and sales, to provide insight and guidance to both new and more experienced workers alike, who may be dealing with both internal colleagues and external clients and suppliers. As technology advances and automates business processes across industries and roles, communication skills and the ability to form meaningful, beneficial professional relationships is at risk of becoming a dying art. In the midst of the rise of social media, automation and artificial intelligence, there is worldwide concern that, as technology advances, we risk losing the human factors that are needed for individual and organizational success. Kim Tasso provides practical and essential insight on: – Understanding yourself and other people;
– Learning how to change;
– The fundamentals of good communication and relationships;
– Working with people internally; and
– Working with people externally. Better Business Relationships is ideal for anyone who wants to improve their relationships at work and gain a greater understanding of critical social and communications skills required to succeed in any professional environment.” (Catalogue)

Be a project motivator : unlock the secrets of strengths-based project management / Pearce, Ruth
“Engaging your team begins with engaging yourself. “This book will soon become a widely accepted standard on how to deliver a successful project on time and on budget in any industry.”
–John Garahan, Vice President, Global Delivery, Broadridge Financial Solutions

Successful project managers must engage and motivate others to achieve complex goals. Ruth Pearce shows how behavior, language, and attitudes affect engagement and how leveraging character strengths can help improve relationships, increase innovation, and build higher-functioning teams. This focus on character strengths–such as bravery, curiosity, fairness, gratitude, and humor–can help project managers recognize and cultivate the things that are best in themselves and others.

Many project managers do not have the authority to direct the activities of people on their teams–they can only influence them. The most influential people succeed by focusing less on themselves and their message and more on others. They pay attention, they are brave, they are vulnerable, they are curious, and they look for and acknowledge the things that are important about and to the other person. And they model the behavior that they want to see. This book tells you how.

Pearce provides tools and frameworks for building a culture of appreciation, understanding character strengths, mapping leadership qualities, understanding learning styles, identifying team roles, and executing plans. She also explores the factors that contribute to conflict and tensions, as well as strategies for getting through difficult times. We see these tools and techniques in action through “Maggie,” a project manager who is struggling to motivate her team. Each chapter concludes with reflective questions to make the ideas stick and with key strategies for success.” (Catalogue)

The languages of leadership : how to use your words, actions and behaviours to influence your team, peers and boss / Born, Wendy
“Many of us have issues trying to lead disparate teams with multiple personalities, colleagues with conflicting agendas and bosses with minds of their own. The questions we often ask ourselves are:
* How do I manage my team leaders to work together without having to reinvent the wheel, to learn from and leverage each other’s …… Many of us have issues trying to lead disparate teams with multiple personalities, colleagues with conflicting agendas and bosses with minds of their own. The questions we often ask ourselves are: How do I manage my team leaders?; How do I manage my peers? How do I manage my own leader to stop making big promises to my team that I know they won’t deliver on? The answer is to learn to master the languages of leadership. In this fascinating book, Wendy Born will show you how and teach you to make small changes that will have a big impact. ..”.a must-read book for any leader at any stage of their leadership journey.” Paul Harper, Finance Business Transformation, Deakin University> “Wendy provides practical tools and tips to help you to be a better leader for your people, have better relationships with your peers and to get noticed by your boss. Well worth the read.” Andrew McWhirter, CEO The Influencer Project “The Languages of Leadership is a great tool for those who are keen to understand where they are on their leadership journey and how to shape their own brand and style as a connected and impactful leader.” Fiona Schutt, CFO, Worksafe Victoria” (Catalogue)

Work from wherever : how to set yourself free (and still achieve) / Messenger, Lisa
“You can run an empire without an office. Freedom & ambition can co-exist together.You can work from anywhere – happily & successfully. Your (work) life can be one big adventure.It’s predicted there will be 1 billion digital nomad by 2035. Many of the world’s most iconic companies are shutting their headquarters to allow their employees to work from anywhere, with unlimited vacation and total autonomy.Freedom, ambition, exploration…yes, you can have it all!In 2018, after a milestone year for Collective Hub, Lisa closed the brand’s offices, decentralised their team ¿. and caught a plane to the other side of the world. But this wasn’t your average holiday!In Work From Wherever, the entrepreneur, author and speaker shares the lessons she learnt rebuilding a brand on the move and the incredible nomads she met on her travels.Combining personal anecdotes with advice from inspiring globe-trotters, roaming employees and untethered founders, this book will ignite your wanderlust, speak to your inner freedom-seeker and provide practical tips for blazing your own trail.” (Catalogue)

The Connector Manager: Why Some Leaders Build Exceptional Talent-And Others Don’t [paperback] / Roca, Jaime
The best managers work smarter, not harder After conducting a unique global study of over 9,000 people, analysts at the world-leading sales research firm Gartner identified four distinct types of manager. Incredibly, they found one type consistently performs far better than the rest, and it wasn’t the one they were expecting.

Connector Managers understand that it’s not enough for managers to just encourage and teach employees themselves, and that providing constant coaching to employees can actually be detrimental to their independent development. Instead, by connecting employees to others in the team or organisation, Connector Managers can help their employees develop a range of skills beyond their own areas of expertise.

Although the four types of managers are more or less evenly distributed, employees with Connector Managers perform significantly better than others. Employees with Always-on Managers who provide constant feedback and coaching perform significantly worse.

Drawing on their ground-breaking data-driven research, as well as in-depth case studies and extensive interviews with thousands of managers, you’ll discover what behaviours define Connector Managers and how you can use them yourself to build brilliant, powerhouse teams.” (Catalogue)

Create A Gender-Balanced Workplace (Penguin Business Experts) [paperback] / Francke, Ann
“Equality at work expert Ann Francke reveals how to understand and tackle the damaging consequences of gender imbalance in the workplace. Gender balance is first and foremost a business issue. McKinsey estimates we could add 28 trillion to global GDP if we achieved gender equality everywhere – that is more than the GDPs of the US and China combined. But it is so much more than that. Gender balance is one of the best levers we can pull to build better managers and leaders at every level, improve team performance and create better cultures where everyone can thrive. In the Penguin Experts- Equality at Work, Ann Francke, the CEO of the Chartered Management Institute (CMI), introduces her solution to combating the problems at the heart of the continued imbalance and offers clear, actionable strategies for making a positive change in your organisation.” (Catalogue)

Communicate In A Crisis: Understand, Engage And Influence Consumer Behaviour To Maximize Brand Trust [paperback] / Hartley, Kate
“Future-proof your crisis response plan using this clear-cut framework to mitigate, manage and respond to unpredictable rumours, scandals, crises and fake news. The definitive guide for any PR or marketing professional to recognize, plan and respond to a sudden wildfire of consumer-led reaction, “manipulated outrage” sparked from interaction on news feed algorithms, fueled by social media and the constant demand for an instantaneous response.” (Catalogue)

How To Lead When Your Boss Can’t (Or Won’t) [hardback] / Maxwell, John C
“Some talented people reach their full potential, while others self-destruct or remain trapped in medioctiy, What maes the difference Choices. Here are the 13 choices that can propel you to success. Every day millions of people with high potential are frustrated and held back by incompetent leaders. New York Times bestselling leadership author John C. Maxwell knows this because the number one question he gets asked is about how to lead when the boss isn’t a good leader. You don’t have to be trapped in your work situation. In this book, adapted from the million-selling The 360-Degree Leader, Maxwell unveils the keys to successfully navigating the challenges of working for a bad boss. Maxwell teaches how to position yourself for current and future success, take the high road with a poor leader, avoid common pitfalls, work well with teammates, and develop influence wherever you find yourself. Practicing the principles taught in this book will result in endless opportunities–for your organization, your career, and your life. You can learn how to lead when your boss can’t (or won’t).” (Catalogue)

Work tribes : the surprising secret to breakthrough performance, astonishing results, and keeping teams together / Murphy, Shawn
“Are you building a typical team… or a high-performance tribe The motivational power of the desire to belong is the key element for ensuring employee satisfaction and retention, as well as your company’s long-term success. With millions of exhausted employees “living for Friday,” the place we spend most of our time-our workplace-is drudgery. But what happens when leaders revive the workplace by tapping into a hardwired human need That need, a sense of belonging, can resuscitate employee satisfaction and retention, while also contributing to a company’s long-term success. Employees want more than a job. They want an opportunity to solve essential problems and receive fair pay and benefits. While some companies use slick culture tricks to attract and retain employees, a more meaningful experience can be created by fostering a sense of belonging. How can businesses achieve this In his new book Work Tribes, Shawn Murphy, CEO of WorqIQ and a sought-after leadership speaker, shows readers how to tap into the motivational pull of belonging. Based on findings from his interviews with leaders and employees at companies such as LinkedIn, The Container Store, Canlis Restaurant, and Barry-Wehmiller, Work Tribes reveals why a human-centered approach is more aligned with the way we work in the twenty-first century. Astonishing outcomes result from making your employees feel welcomed, wanted, and valued-and this book will show you how to transform your team into a unified tribe. Are you building a typical team… or a high-performance tribe? The motivational power of the desire to belong is the key element for ensuring employee satisfaction and retention, as well as your company’s long-term success. With millions of exhausted employees “living for Friday,” the place we spend most of our time–our workplace–is drudgery. But what happens when leaders revive the workplace by tapping into a hardwired human need? That need, a sense of belonging, can resuscitate employee satisfaction and retention, while also contributing to a company’s long-term success.

The Responsibility Ethic: 12 Strategies Exceptional People Use to Do the Work and Make Success Happen [paperback] / Kreek, Adam
“Adam Kreek is more than an Olympic Gold Medalist: he’s a successful entrepreneur and a well-respected executive coach who continually defies the odds. Written for hungry professionals who love achievement, The Responsibility Ethic shows you how to master 12 essential principles of self-leadership that have fuelled Kreek’s incredible accomplishments — despite numerous setbacks. By learning from a critically acclaimed presenter (he delivers more than forty events per year), you’ll gain the tools and techniques that also work for many other successful leaders.
A powerful guide, Kreek draws on his eight years of intensive Olympic training, his near-death ocean expedition, and his career as an executive coach and corporate trainer to teach you winning strategies to overcome adversity and take responsibility for your own success. Join hundreds of thousands of leaders who have benefited from Kreek’s insights and learn to upgrade your mindset, develop high-performing teams, manage change, and maximise your leadership capacity.
Learn the 12 principles of self-leadership, the most important factor in driving results and achieving success. Adam Kreek has consistently defied the odds to find greater achievement in all facets of his life. After 73 days alone at sea, Kreek and his expedition team survived a capsize in the Bermuda Triangle, the subject of the Dateline NBC documentary “Capsized”. Four years earlier, Kreek won Olympic Gold with his eight-man rowing team. A two-time Olympian, he holds 60 international medals and multiple Hall of Fame inductions.In The Responsibility Ethic, he shares the 12 essential principles of self-leadership that have fueled his incredible accomplishments–and shows you how to master these principles too. Kreek is a powerful guide who teaches us how to realize our full potential at any stage of our career and lives. Drawing on his eight years of intensive Olympic training, near-death ocean expeditions, and career as an executive coach and corporate trainer, Kreek shares winning strategies from the trenches, where the strongest minds prevail. A compelling narrative with powerful instruction and direct application, The Responsibility Ethic challenges business leaders globally to chase their ambitions and to take responsibility for their success.” (Catalogue)

Fail more : embrace, learn, and adapt to failure as a way to success / Wooditch, Bill
The business professional’s guide to building success out of failure
Learning from our mistakes is the only way to make sure we don’t make the same ones twice. But what if you could use every failure–large and small–to actually create a successful business, career, and life?
You can.
Fail More provides the knowledge, insight, and tools to do just that. This one-of-a-kind guide teaches you how to take active, strategic measures to turn the sting of failure into the reward of growth. It reveals the setbacks that are both inevitable and valuable, and it delivers practical ways of quickly moving past self-judgment and -recrimination to:
-Create large and small goals-Establish milestones for achieving them-Analyze data to determine what worked and what didn’t-Make the necessary corrections to your method-Determine what you need and adjust accordingly-Evaluate your actions-Assess your progress while refining your game plan-Use failing as a core tool for motivation
By embracing failure, not just “getting past it,” you will fly past your competition, whether you’re building a startup, advancing in your career, or improving your personal life.
The most underrated tool for success is failure. Now, you have a pragmatic program for turning failure today into profits and growth tomorrow.” (Catalogue)

The introvert’s complete career guide : from landing a job, to surviving, thriving, and moving on up / Finkle, Jane

What do Elon Musk, Warren Buffet, Marissa Mayer, and Bill Gates all have in common outside of being wildly successful? They are all introverts. In today’s fast-paced, unstable workplace achieving success requires speaking up, promoting oneself and one’s ideas, and taking initiative. Extroverts, fearless in tooting their own horns, naturally thrive in this environment, but introverts often stumble. If you question your ability to perform and succeed in this extroverted work culture, The Introvert’s Complete Career Guide is custom fit for you. In this supportive, all-inclusive handbook, Jane Finkle demonstrates how to use your introverted qualities to their best advantage, then add a sprinkling of extroverted skills to round out a forceful combination for ultimate career success. Finkle shares the keys to navigating each stage of professional development–from self-assessment and job searching, to survival in a new position and career advancement. In The Introvert’s Complete Career Guide you will learn to:

  • Build confidence by evaluating your values, personality style, interests, and achievements
  • Write the story of your career in resume and LinkedIn formats
  • Use social media at your own comfort level to promote your career and expand your network
  • Express yourself clearly and confidently in network meetings, interviews, and workplace situations
  • Build strong professional relationships with colleagues and senior leaders
  • Overcome fears that prevent you from embracing new challenges

Equally applicable to the real or virtual workplace, The Introvert’s Complete Career Guide provides strategies, tools, and success stories that win you the professional respect and recognition you deserve. (Catalogue)

The everyday leader : how to motivate, empower and influence those around you / Cross, John
“Every day, every one of us is a leader in some way – we just don’t necessarily know it. Leadership is about inspiring change and movement, whether on an individual level – a person’s attitude, behaviour, emotions or habits – or an organizational level – culture, goals, vision or strategy. By changing the way you approach the concept of leadership, The Everyday Leader will help you recognise and embrace your natural leadership qualities, so that you can be more motivated and empowered in the workplace and at home. The Everyday Leader tackles the main challenges that leaders face at some point in their career: leading teams; attaining buy-in from stakeholders; leading through artificial intelligence; whistleblowing; and leading from a distance. But the book also addresses the leadership issues that occur in day-to-day life: listening and empathising; making change attractive and accessible; influencing and persuading; and making the right decision through information overload. Providing advice and tools for those looking to polish their existing leadership skills or anyone who wants to take the next step in their career, The Everyday Leader also recognises that leadership doesn’t stop once you clock off – these are lessons you can and should take home with you.” (Catalogue)

Break Through The Noise: The Nine Rules To Capture Global Attention [hardback] / Staples / Young

Anyone can make videos these days, but how many people can ensure their videos go viral and reach millions? This book shows marketing execs, entrepreneurs and celebrity wannabes how to do just that with a set of easy-to-follow rules from the founder and CEO of Shareability. The odds of getting a video onto YouTube’s front page are 1-in-2,000,0000, but Tim Staples, founder and CEO of Shareability, knows how to make the algorithms of Youtube, Google, Facebook and Instagram work for you – and he has the results to prove it, with a thriving business that has gotten their videos onto YouTube’s front page an amazing 25 times. Here he shows savvy marketers, entrepreneurs, and online celebrity wannabes how they, too, can develop clever videos that amass millions of views. Staples outlines a nine-step approach that anyone can use to launch their product or service without having to invest a fortune. Case studies featured in the book include how Shareability launched ROC Headphones, a multi-million dollar global brand, with a viral video of Cristiano Ronaldo in disguise without spending a nickel on traditional advertising; how they used babies to create the most successful social video ever about the Olympic Games; how they propelled a small pet food company from obscurity to an IPO on the power of two viral videos; and how they helped Cricket Wireless become the most shared brand in the wireless space beating telco powerhouses like Verizon, AT&T and Sprint.” (Catalogue)

Connect first : 52 simple ways to ignite success, meaning, and joy at work / Katzman, Melanie
The key to greater success, meaning, and joy at work? Connect First
Thanks to technology, the human race has never been more interconnected than it is today. So why do so many employees feel isolated and unappreciated? The quest for meaning is great but the misery quotient at work is high. What can leaders do to retain talent and reinvigorate teams to flourish in these rapidly changing, challenging times? How do we–YOU–develop the intuition, self-awareness, and interpersonal agility required to prosper in this new era? It’s simple. Connect First, a refreshingly human approach to forging strong relationships for lasting professional success. It’s an approach that promises to energize you, turbocharge your team, and transform the world around you.
Business psychologist, advisor, and consultant to organizations across six continents, Dr. Melanie Katzman provides 52 proven ways to ignite productivity and to create a deeply rewarding work life by connecting to yourself, your organization, and the wider world. Readers will discover the outsized effect of small behavioral changes that will reduce the sense of loneliness and frustration at work and help them establish respect, grow loyalty, resolve conflict, fight fear, and make a real, lasting impact on others. Most of these tactics take less than five minutes (in some cases, just a few seconds) and cost little to no money. These are the same techniques Dr. Katzman has used with leaders and employees at the world’s top companies to connect first as fellow humans, then as coworkers and colleagues, to build the powerful foundation essential to achieve success, create meaning, and find joy at work.” (Catalogue)

The project book : the complete guide to consistently delivering great projects / Ellis, Colin D.
Deliver great projects every time Projects are the lifeblood of organisations, but many projects fall short of expectations because of poor project management and/or poor project sponsorship. In The Project Book, author and 20-year project management and sponsorship veteran Colin D Ellis teaches you the skills and behaviours required to make your projects succeed, every time. The best projects, whether they are delivered in an agile or waterfall way, are a result of the people that lead them and the environment they create. This fail-safe and comprehensive handbook shows you how to develop the mindset and communication skills to create projects that leave a legacy for you, your team and your organisation. Project leaders and senior managers in all business and technical disciplines will benefit from the insightful guidance this book offers and better project outcomes will result. Split into two parts, individually addressing Project Leaders and Project Sponsors, this book guides large project facilitators to understand the importance of people over processes.

  • become a project leader that people trust
  • build a team culture of collaboration, agility and creativity
  • upskill executives so that they’re catalysts for transformation
  • develop the organisational discipline needed for successful projects
  • create a mature environment for your projects to thrive

Engaging, informative and humorous, The Project Book will help project managers, project sponsors, scrum masters and product owners across all organisations to deliver successful projects in a way that customers will talk about for years.” (Catalogue)

I will be at Karori Library on 5th September 2019 between 5.30 and 7.30 providing individual business and research advice. I will be demonstrating the Library’s business resources, and general searching techniques. Anyone is free to attend. If you would like more information and/or to make an appointment, please contact me on 021596274 or email me at marilyn.domney@wcc.govt.nz. I was intending to make the appointments 30 mins, but this is dependent on the number of people booking, and appointments could run longer if time is available. Although I am a “business specialist” I am a long-time researcher across all sectors.

Wellington City Libraries has an amazing collection of e-resources through our Mygateway.

Creative trespassing : how to put the spark and joy back into your work and life / Katan, Tania
Creative disruptor, inspirational speaker and co-creator of the internationally viral campaign #ItWasNeverADress shows you how to sneak more creativity and imagination into your work and life.
“You don’t have to turn into a corporate drone to kick ass in the working world,” says Tania Katan. After more than ten years of smuggling creativity into the business sector without getting busted, Katan is here to tell you that any task or pursuit can be a creative one. You just need to be willing to defy conformity, and be ready to conjure imagination anywhere, at any time. If you’re feeling stuck in a dullsville job, a windowless cubicle, or an ill-fitting polyester work shirt, chin up! Katan has been there too, and she’s lived to tell the story. How? By choosing to stand out rather than fit in, to find her light and bask in it with all of her quirks and flaws. “The moment you choose to let the world see the real you–messy, imperfect, warts and all”, she says “is the moment you choose to shine too.” Whether you’re an entrepreneur seeking new ways to innovate, a newbie trying to spice up routine entry-level work, a free spirit with a rich creative life outside the office looking to bring more of that magic into your job, or just someone who occasionally feels the urge to scream, Katan will show you how to transform monotony into novelty and get your freakin’ spark back between the hours of nine and five. …this book is a rollicking, uninhibited guide to using creativity as fuel for a freer and more awesome life. As Katan puts it, “This book is an invitation to find inspiration where others see only limitations, because when we believe that logic and limits are subject to change, the world is full of possibilities” (Catalogue)

Career leap : how to reinvent and liberate your career / Gibbings, Michelle
Adapt you career to the shifting paradigm of work, employment and success The word career doesn t mean what it used to. Adapt you career to the shifting paradigm of work, employment and success The word “career” doesn’t mean what it used to. People entering the workforce today will have an estimated 17 employers and five careers in their lifetimes — and already many existing roles are being automated away, with many more to follow. No profession, industry or geography is immune, and employees need to change their idea of what it means to be employed. The rise of freelancing and the gig economy means flexibility and independence, but also less security — with trends showing it is the way of the future. You cannot future-proof your job, but you can future-proof your career. Career Leap shows you what you need to know, how you need to change and how you can prepare for the inevitable tides of change. This book sheds light on the choices you make, and the steps you can take to reignite, reshape and liberate your career. You’ll develop the confidence you need to take decisive action, sharpen your skills and become the agile, adaptive professional we will all need to be. The 10-step Career Reinvention Cycle helps you assess the status quo and determine where you need to go, and then gives you a solid framework for making a move when the time is right.

  • Future-proof your career with the new laws for success
  • Undertake a health check of your career and make deliberate career choices
  • Design, build, and execute your influence and career strategy
  • Be equipped to take control and leap ahead with your career.

No matter your role, it is imperative that you make every day in your career count. Make the critical decisions, take clear actions and, above all, stay ahead of the pack. Career Leap gives you the insight, confidence and knowledge you need to move up as you leap forward.” (Catalogue)

Humane capital : how to create a management shift to transform performance and profit / Hlupic, Vlatka
How to humanize an organization for sustainable success, featuring insights from 50 leading thinkers and practitioners from around the world. Despite decades of research illustrating the benefits of enlightened leadership, the high-performance workplace is still not the norm. Vlatka Hlupic has spent 20 years investigating this paradox, and in this book she forms a penetrating critique of why such strong evidence has had limited impact, and provides an alternative practical approach that any employer can implement to overcome these challenges. Humane Capital brings together management wisdom and shows how successful leaders have moved their organizations from controlled and orderly to enthusiastic and collaborative. Supported by insights from 50 of the leading thinkers and practitioners in the field, the book guides readers through the arguments for a radical reassessment of current business models, and the successful stories of employers from the private and public sectors who have made the transition. There is a clear correlation between those companies that are ‘good’ and those that do well–“good” meaning an organization that works with stakeholders, employees, society and customers. The book illustrates what steps need to be taken by managers and leaders in order to create a good, humane organization and achieve a high-performance workplace and sustainable success.” (Catalogue)

The alter ego effect : the power of secret identities to transform your life / Herman, Todd
“A top performance expert reveals the secret behind many top athletes and executives: creating a heroic alter ego to activate when the chips are down.There’s only one person in the way of you untapping your potential: You. There’s also one person who can move you out of the way so you can perform at your peak. That person is already inside you. You just need to unlock them. This other part of you is your Alter Ego. After twenty-one years of working with elite athletes, performers and leaders, Todd Herman has discovered how you can use your alter ego to achieve the seemingly impossible. The Alter Ego Effect is not about creating a false mask-it’s about finding the hero already inside you. It’s a proven way of overcoming the self-doubt, negativity, and insecurity that hold you back, and empowering you to ultimately become your best self. A top performance expert reveals the secret behind many top athletes and executives: creating a heroic alter ego to activate when the chips are down. There’s only one person in the way of you untapping your potential: You. There’s also one person who can move you out of the way so you can perform at your peak. That person is already inside you. You just need to unlock them. (Catalogue)

Productivity hacks : 500+ easy ways to accomplish more at work–that actually work! / Price, Emily
Improve your productivity, increase focus, and enhance your organizational and time management skills with these 500+ easy tips and tricks for getting more stuff done. We all know about Post-It notes and to-do lists–and now, with this handy guide you can take productivity to the next level Learn to use technology to your advantage, schedule your time wisely, and organize your materials for maximum efficiency. Some of Productivity Hacks‘s easy-to-implement tips include utilizing “do not disturb” features on your phone and computer to avoid distractions, scheduling a specific time to check your email instead of shifting focus again and again, and creating templates for your most-used email responses so you don’t need to do the same work twice–and many more From accomplishing more in the workplace to maintaining a healthy work-life balance, these tips will help hone your focus and time management skills in simple, manageable steps. You’ll be amazed how much more you can achieve over the course of a day” (Catalogue)

The 7-second CV : how to land the interview / Reed, James
“It takes an employer just seven seconds to save or reject a job applicant’s CV. In this book the chairman of Britain’s largest recruitment company offers invaluable and specific advice on what employers want to see in the CVs they receive and how you can stand out from the crowd. Unlike other career development books, the honest advice presented here has been compiled from one-to-one interviews, surveys and workshops across a network of recruitment consultants. This book is an accessible and enjoyable read, intensely practical and packed with pull-out quotes, layout examples and tips. Find out what future employers are looking for and take the first step to start loving Mondays again.” (Catalogue)

We’ve just added two new Gale e-resources to our Mygateway business resources. Gale Small Business Builder This wonderful new resource provides a gradual, step-by-step introduction to business concepts and tools. It addresses questions from “Is entrepreneurship the right decision for me?” to “When will my company break even and begin to show a profit?” It covers multiple stages of the business development lifecycle. The intuitive dashboard walks users through five areas of exploration to develop a business plan focused on long-term success.

Gale Small Business Resource Centre is a comprehensive database that covers all aspects of starting and operating a business, including accounting, finance, human resources, management, marketing, tax, and more. It combines authoritative periodical and reference content to support prospective and current entrepreneurs as well as business students. An an easy-to-browse interface mapped to four key stages: plan, fund, start, and manage, all designed to fit your research needs at any point in your business’s development. A particularly useful feature is the Business Plans Handbook series, which contains hundreds of sample business plans created by real-life entrepreneurs. New plans are added monthly.

Company of one : why staying small is the next big thing for business / Jarvis, Paul

What if the real key to a richer and more fulfilling career was not to create and scale a new start-up, but rather, to be able to work for yourself, determine your own hours, and become a (highly profitable) and sustainable company of one? Suppose the better–and smarter–solution is simply to remain small? This book explains how to do just that. What if the real key to a richer and more fulfilling career was not to create and scale a new start-up, but rather, to be able to work for yourself, determine your own hours, and become a (highly profitable) and sustainable company of one? Suppose the better–and smarter–solution is simply to remain small? This book explains how to do just that. Company of One is a refreshingly new approach centered on staying small and avoiding growth, for any size business. Not as a freelancer who only gets paid on a per piece basis, and not as an entrepreneurial start-up that wants to scale as soon as possible, but as a small business that is deliberately committed to staying that way. By staying small, one can have freedom to pursue more meaningful pleasures in life, and avoid the headaches that result from dealing with employees, long meetings, or worrying about expansion. Company of One introduces this unique business strategy and explains how to make it work for you, including how to generate cash flow on an ongoing basis. In Company of One, Jarvis explains how you can find the right pathway to do the same, including planning how to set up your shop, determining your desired revenues, dealing with unexpected crises, keeping your key clients happy, and of course, doing all of this on your own.” (Catalogue)

The creative’s guide to starting a business / Kelsall, Harriet
‘A book to devour from start to finish – easy to do as it is accessibly-written and oh so fascinating – and then to dip into later for reference.’ – Joanna Reeves Do you have a passion for making beautiful objects? Are you wondering whether you can take the next step and turn your creativity into a career? This inspirational guide offers easy-to-follow advice from talented and creative industry experts. There are practical exercises that will help you sell your creations, choose the right time to start your business, and guide you through as you do so. With The Creative’s Guide to Starting a Business, you will discover the best way to create pieces that sell, write a business plan, identify and reach customers, research the competition, price products and test the market and promote the business successfully. Packed with interviews, encouraging real life stories, and tips from successful entrepreneurs who started with a passion and turned it into their own successful, creative business, this practical guide will take you through the very first steps of defining creative and financial success to ultimately establishing a rewarding start-up.” (Catalogue)

From hire to fire : & everything in between : managing the employee life cycle – hire, manage, welleing & exit / Hawker, Natasha
“The barrier to start a business is at its lowest but the task to start, build and run one is as difficult as it has ever been. There are legal challenges to be faced within employment law; there’s the cost of hiring and managing employees, whilst trying to avoid and prevent sexual harassment, bullying and terminations – to name just a few. From Hire to Fire & Everything In Between reveals Natasha’s 9 Step Employee Life Cycle, which shares everything you need to know about Human Resources and makes managing your employees’ career journey easier. Doing the right thing by your employees is good for them and for business.” (Catalogue)

The messy middle : finding your way through the hardest and most crucial part of any bold venture / Belsky, Scott
“Silicon Valley is full of start-up success stories; every day stories emerge of a new company with the potential for a billion-dollar valuation and plans for global domination. But what can we really learn from these stories? How many of these start-ups are genuinely successful in the long term? When nine out of ten start-ups end in spectacular burnout, how can we ensure our own success story? While most books and press focus on the more sensational moments of creation and conclusion, The Messy Middle argues that the real key to success is how you navigate the ups-and-downs after initial investment is secured. It will give you all the insights you need to build and optimize your team, improve your product and develop your own capacity to lead. Building on seven years’ of meticulous research with entrepreneurs, small agencies, start-ups and billion-dollar companies, Scott Belsky offers indispensable lessons on how to endure and thrive in the long term.” (Catalogue)

The Art of Communication: How to be authentic, lead others and create strong connections [hardback] / Apps, Judy
Bring nuance, depth, and meaning to every conversation you have The Art of Communication is for anyone who senses that they could be communicating on a deeper level. Perhaps you are a confident communicator but suspect there may be more to the art of conversation that you have not yet been able to access. Or perhaps you feel that your conversations lack depth and meaning and that you’d like to enrich your relationships with others, if only you knew how. This book will address your concerns and show you how to engage wholeheartedly with others. There’s more to conversation than just clear, rational thinking. Left-brain rationality is important, of course, but neuroscience increasingly shows that the right-brain skills of creativity, intuition and spontaneity are essential in good communication. In this guide, you’ll discover ways of tapping into the full conversational potential that lies dormant within you, adding a level of nuance and watching the result as your relationships blossom. You may even find that untapped value in the form of new insights, ideas and creative thoughts, emerges from your daily conversations.

  • Access the more nuanced arts of conversation to create strong connections and tangible results
  • Build cross-disciplinary, cross-cultural connections to communicate effectively with people from different backgrounds
  • Activate your whole mind — not just your intellect — to bring creativity and depth to communication
  • Learn to be open-hearted, spontaneous, vulnerable, intuitive, and captivating in every conversation you hold

From communication guru and bestselling author Judy Apps, The Art of Communication will show you how to breathe life into your relationships and produce powerful new thinking enabling you to transform the world you live in.” (Catalogue)

The business models handbook : templates, theory and case studies / Hague, Paul N.
“Benefit from a reliable collection of the most valuable business models, including detailed coverage of each model, expertly explained theory, as well as case studies and supporting templates. Business frameworks are extraordinarily valuable professional tools. They add structure and clarity to business problems, and can help practitioners overcome the everyday challenges they face. The Business Models Handbook brings together the most helpful and widely used templates and frameworks into a single, invaluable resource. Each chapter focuses on an individual business framework, giving an overview of its purpose and details of how it will help an organisation grow and be profitable. Each model is supported by a real world case study, and enhanced by a handy visual graphic that the reader can use as a template for their own day-to-day work. Meticulously prepared and researched, The Business Models Handbook covers 50 of the best known and most widely used frameworks, including the Ansoff matrix, Price-Quality-Strategy model, Stage-Gate model, Service Profit chain and many more. Authored by Paul Hague, a leading global market researcher with a background working on over 3,000 different research projects, this is a truly invaluable resource for any student or professional.” (Catalogue)

Overdrive cover Loonshots, Safi Bahcall (ebook) “ This book has everything: new ideas, bold insights, entertaining history and convincing analysis. Not to be missed by anyone who wants to understand how ideas change the world.” —Daniel Kahneman, winner of the Nobel Prize and author of Thinking, Fast and Slow What do James Bond and Lipitor have in common? What can we learn about human nature and world history from a glass of water? In Loonshots, physicist and entrepreneur Safi Bahcall reveals a surprising new way of thinking about the mysteries of group behavior that challenges everything we thought we knew about nurturing radical breakthroughs. Drawing on the science of phase transitions, Bahcall shows why teams, companies, or any group with a mission will suddenly change from embracing wild new ideas to rigidly rejecting them, just as flowing water will suddenly change into brittle ice. Mountains of print have been written about culture. Loonshots identifies the small shifts in structure that control this transition, the same way that temperature controls the change from water to ice. Using examples that range from the spread of fires in forests to the hunt for terrorists online, and stories of thieves and geniuses and kings, Bahcall shows how this new kind of science helps us understand the behavior of companies and the fate of empires. Loonshots distills these insights into lessons for creatives, entrepreneurs, and visionaries everywhere. Loonshots is the first to apply these tools to help all of us unlock our potential to create and nurture the crazy ideas that change the world. Overdrive description)

The ethical leader : why doing the right thing can be the key to competitive advantage / Witzel, Morgen
Showcases the necessity and practicality of using an ethics-based business model for competitive advantage and long-term organizational success. Ethical behavior in and by businesses is often seen as a bolt-on extra–something that is nice-to-do but not must-do. Morgen Witzel argues that by flipping this view–and making ethical behavior the cake and not just the icing–businesses can gain long-term competitive advantage. Trust and respect among key stakeholder groups, especially employees and customers, cannot be overstated in their importance to an organization’s success. Trust engenders loyalty and good reputation, which in turn builds brand value. The Ethical Leader provides a practical introduction to some key concepts in ethics, including how to deal with ethical paradoxes and how to make ethical decisions. Ethical behavior is the key to trust-building, but it needs to go deeper than something managers do out of a sense of moral duty. The Ethical Leader show why ethics needs to be the platform from which to build a strong and enduring business, and it provides the necessary tools and insights for how to make this happen.” (Catalogue)

How to get to great ideas : a system for smart, extraordinary thinking / Birss, Dave
“The highly practical lessons in HOW TO HAVE GOOD IDEAS are based on neuroscience, psychology, and behavioral economics. Written by the former Creative Director of OgilvyOne, Dave Birss, this book offers a brilliant new system for conceiving original and valuable ideas. It looks at how to frame the problem, how to push your thinking, how to sell the idea and build support for it and how to inspire others to have great ideas. It proves that any organization – and any department within an organization – can become a fertile environment for ideas. Combining a practical research-based system with fascinating insights and inspiring and humorous writing, the book is also accompanied by the problem solving system RIGHT THINKING. This is a tool which shows organizations a more effective way to generate more effective ideas and is based on the thinking in the book. This is available online and in person from the author.” (Catalogue)

Winging it / Isaacs, Emma
“I’m about to welcome you into my world. Show you what works for me and share openly what hasn’t. I hope that what you find in the pages of this book inspires you to dream up new ways to be kind to people and to think about how the game you’re currently playing might be worthy of a bigger court. I hope it stretches your thinking about what’s possible, and shows you that when you take giant leaps of faith, the only challenging thing will be some temporary discomfort. Are you ready to wing it? CEO and entrepreneur Emma Isaacs forgot to draw up her life plan, and she doesn’t have a list of five-year goals. She doesn’t believe in work/life balance – after all she has five children and heads up Business Chicks, Australia’s largest community for women. Like Sheryl Sandberg, who told us to ‘lean in’ to find success, Emma wants to show us that you can’t plan every detail and wait for the confidence to kick in before you begin; instead, take action now, do what feels right and figure the rest out as you go along. In other words, you’ve got to learn how to ‘wing it’ rather than wait. Drawing on her own life and the stories of the many men and women she has met and interviewed – from Sir Richard Branson to Bill Gates to Girlboss Sophia Amoruso – Emma tells us how to:* Turn a dream into a job* Turn a job into a business* Network like a champion* Protect your time for the things that matter* Get fired up not ground down by the kids/career juggle, and* Understand that sometimes failure is part of the brief. Emma shows us that often the only thing holding us back is ourselves; that you can follow your dreams; and that there’s no reason not to start doing so right now.” (Catalogue)

Overdrive cover The Creative Curve, Allen Gannett (ebook) A great idea isn’t a sudden light-bulb moment. It’s taking something familiar and making it feel new. We’ve been told a lie about the nature of creativity. We’re told stories about creative geniuses; the young Mozart who effortlessly overshadows the hardworking Salieri; Paul McCartney coming up with the tune for Yesterday in a dream one morning; JK Rowling finding inspiration for Harry Potter sitting on a train to London. What we aren’t told is the actual story behind such hits. In fact there is a science and method for mainstream success, whether writing a popular novel, starting a company or creating an effective marketing campaign, and in this book Allen Gannett ; data wizard and successful entrepreneur ; reveals the four laws of creativity that are proven to work. New ideas are surprising at first, and slowly become familiar as we get used to them. Allan Gannett reveals there’s a sweet spot between what feels familiar and safe to us, and what is innovative and new: the point of optimal tension between safety and surprise, similarity and difference. The people we think of as creative geniuses are people who understand this sweet spot instinctively; they know what people find familiar and reassuring, and they find ways to reinvent it fresh. Packed with stories and insights ranging from the team behind Dear Evan Hansen to the founder of Reddit, from the Chief Content Officer of Netflix to Michelin starred chefs, The Creative Curve will help you spend less time on ideas destined to fail and more time on ideas that really break out. This book is for everyone, whether you’re a business leader, a creative artist or a budding entrepreneur – and will teach you the secret to conceiving great ideas that can achieve major success. Overdrive description)

Overdrive cover Make Time, Jake Knapp (ebook)’If you want to achieve more (without going nuts), read this book.’ – Charles Duhigg, bestselling author of The Power of Habit and Smarter Faster Better
Most of our time is spent by default. We all wish for more hours in the day. We all struggle to make time for what matters. Help is here. Productivity experts Jake Knapp and John Zeratsky have created a four-step framework that anyone can use, packed with more than 80 tactics to help you design your day around the things that matter. Tactics such as:

· Choose a daily highlight
· Be the boss of your phone
· Stay out of social media infinity pools
· Slow your inbox
· Make TV a ‘sometimes treat’
· Exercise every day (but don’t be a hero)
· Eat without screens
· Go off grid
· Spend time with your tribe
· Make your bedroom a bed room

With tips and tricks to help you change your life, it’s time to stop daydreaming about projects and activities that you’ll get to ‘someday’, and start that someday today. ‘Make Time is essential reading for anyone who wants to create a happier, more successful life.’ – Gretchen Rubin, author of The Happiness Project (Overdrive description)

Kia ora koutou katoa
I thought it was time for an update to reassure business patrons that although our Central Library is closed, you still have access to an online collection of business e-books, and e-journals via our RB Digital link on our website (NZ Business & Management, the Economist, Fast Company, Idealog to name just a few. If you need access to training resources in lead generation, social media marketing, branding etc we subscribe to Lynda.com which has a wonderful collection of online e-training courses at which ever level you are at, absolutely free with your library card.

Read the Harvard Business Review fulltext online or research the latest thinking on business or artificial intelligence via our Business Source Complete on our Mygateway Business resources.

I will be doing a separate post on our two new business resources. So keep an eye out.

Syndetics book coverInfluencer : building your personal brand in the age of social media / Brittany Hennessy.
“”I highly advise anyone who has an interest in life online to get this book, sit down, and take notes because you’re going to want to hear what Brittany has to say.”
-Iskra Lawrence, Aerie Model and Instagram star (@iskra) Every one of your favorite influencers started with zero followers and had to make a lot of mistakes to get where they are today–earning more money each year than their parents made in the last decade. But to become a top creator, you need to understand the strategies behind the Insta-ready lifestyle . . .

As nightlife blogger, then social media strategist, and now Senior Director of Influencer Strategy and Talent Partnerships at Hearst Magazines Digital Media, Brittany Hennessy has seen the role of influencers evolve and expand into something that few could have imagined when social media first emerged. She has unrivaled insight into where the branded content industry was, where it is, and where it’s going. In this book she’ll reveal how to:

*Build an audience and keep them engaged
*Package your brand and pitch your favorite companies
*Monetize your influence and figure out how much to charge>” (Syndetics summary)

Syndetics book coverBack to human : how great leaders create connection in the age of isolation / Dan Schawbel.
“A Financial Times Book of the Month Back to Human explains how a more socially connected workforce creates greater fulfillment, productivity, and engagement while preventing burnout and turnover. The next generation of leaders must create a workplace where teammates feel genuinely connected, engaged, and empowered — without relying on technology. Based on Dan Schawbel’s exclusive research studies — featuring the perspectives of over 2,000 managers and employees across different age groups — Back to Human reveals why virtual communication, though vital and useful, actually contributes to a stronger sense of isolation at work than ever before. How can we change this culture?

Schawbel offers a self-assessment called the “Work Connectivity Index” that measures the strength of team relationships. He also shares exercises, examples, and activities that readers can work on individually or as a team, which will help them increase personal productivity, be more collaborative, and become more fulfilled at work.

Back to Human ultimately helps you decide when and how to use technology to build better connections in your work life. It is a call to action to leaders across the world to make the workplace a better experience for all of us.”(Syndetics summary)

Syndetics book coverChange is good … you go first : 21 ways to inspire change / Mac Anderson and Tom Feltenstein.
“How does your team react to change? Do they dig in with their heels to resist it or do they welcome it with open arms? In this 1-hour read, Mac Anderson and Tom Feltenstein take you through each step of change — from the realization that change is a good thing, to implementing that change in every department and across all channels. You may not have a choice about change, but you can choose how you and your team react to it.Change Is Good…You Go Firstprovides the motivation you and your team need to embrace change. The book includes 21 ways to inspire change and objectives to help your team achieve its goals.”(Syndetics summary)

Syndetics book coverThe compass and the radar : the art of building a rewarding career while remaining true to yourself / Paolo Gallo.
” Paolo Gallo offers a unique pathway toward identifying the right career, finding the ideal job and developing a moral compass–the solid value system that will then anchor the reader in their professional lives. With a creative and engaging mix of coaching practice, management theories, case studies and personal story-telling, this book helps readers to identify both their own compass–which relates to integrity, passion and internal value systems–and radar–which helps them to understand organizational complexity and ‘read’ workplace dynamics and situations. The Compass of Success is founded on a series of searching questions that will enable anyone to find their compass and radar to achieve personal success. In the midst of a volatile and uncertain world, one in which technology, AI and digital resources are transforming the work environment, The Compass and the Radar allows readers to pause, reflect, and consider who they are, what they stand for, and how to remain free.” (Syndetics summary)

Syndetics book coverThe genius habit : how one habit can radically change your work and your life / Laura Garnett.
” Make your job the right job. Maybe you’re a young professional just starting to think seriously about what you want out of your career. Maybe you’ve been job hopping for a few years and haven’t found the perfect fit. Or maybe you want to launch your career to a new level and bring fresh energy to your work. In The Genius Habit, performance strategist Laura Garnett shows you how the path to finding long-lasting professional happiness starts with building the habit that makes extraordinary accomplishment all but guaranteed, as well as: The difference between passion and purpose and why one matters more than the other How to stop equating achievements with happiness Why having a mentor is not a necessity for career success The benefits of continually fine-tuning your career so you are challenged and fulfilled every day

Combining the most recent and exciting research on productivity and performance with Laura’s experience guiding dozens of high-level clients to the heights of success,The Genius Habitis a must-read for anyone who believes that work can and should be one of the most rewarding aspects of life.” (Syndetics summary)

Syndetics book coverThe post-truth business : how to rebuild brand authenticity in a distrusting world / Sean Pillot de Chenecey.
“SHORTLISTED: Business Book Awards 2019 – Embracing Change CategoryBrands are built on trust, but in a post-truth world they’re faced with a serious challenge: so much of modern life is defined by mistrust. A shattering of the vital trust connection between brands and consumers, together with the evaporation of authenticity as a core brand pillar, is causing enormous problems for businesses on a global scale. If a brand isn’t seen as trustworthy, then when choice is available it will be rejected in favour of one that is.The Post-Truth Business provides a way forward for any organization wishing to rebuild brand authenticity in a distrustful world. It explains the interconnected problems facing businesses, with important topics including:- The impact of fake news, disinformation and the weaponizing of lies- The safeguarding of privacy, alongside privacy as a tradable asset- Why and how brands must create communication with meaning- The dangers of inauthentic cultural marketing activities- Examples of conscious capitalism and brand activism- Lessons in authenticity from artisans and innovators- National branding and reputation capital- Leveraging the power of ‘brand trust’ The Post-Truth Business shows how to strengthen consumer engagement by closing the ‘brand credibility gap’. It’s packed with examples of inspiring people, brands and international campaigns from the fashion, beauty, outdoor, motor, drinks, finance, media, technology, entertainment and health sectors. Each of them demonstrates a dynamic and positive way forward.” (Syndetics summary)

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