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If you would like to come to a free information session on Starting a business in New Zealand, or you know of someone who would benefit from coming to the session, then the Migrant Connect Information Service provided by the Citizens Advice Bureau in Wellington is running an early evening session (5.30 – 7.30pm) on Thursday 26th October 2017, in connection with Immigration New Zealand.

It will be held in the Mezzanine Floor meeting room, Central Library, 65 Victoria Street, Wellington.
Speakers will be James Sauaga who looks after the Business Mentor service at the Wellington Chamber of Commerce, Eric Janse van Rensburg from the invaluable website one stop shop Biz (business.govt.nz) and myself, Marilyn Domney – Business Information Specialist at Wellington City Libraries

If you want to find out more about this event please email wellingtoncentral@cab.org.nz

Syndetics book coverThe caterpillar’s edge : evolve, evolve again, and thrive in business / Sid Mohasseb.
“The secret code to growing a successful business is adjusting your strategy every single day. Business leaders, large and small, need to learn a new game with very different rules. They must accept an ever-changing and uncertain landscape, but a landscape that can be constantly leveraged for greater profitability. They must believe that their companies are caterpillars with the potential to become butterflies. The Caterpillar’s Edge shows why we must embrace a future of flux. It exposes the addictions that chain us to our past and the truths that influence our behaviors. And, it shows just how to seize breakthrough advantages by pushing through all the noise around “Big Data.” Within its DNA, the caterpillar aspires and pushes for more, and it gets just that, evolving gracefully from one entity into another, always building a competitive edge in the process. Break free from accepted archaic business practices by cracking that secret code which demands evolving your business always.” (Syndetics summary)

Syndetics book coverBuilding the agile business through digital transformation / Neil Perkin, Peter Abraham.
” Building the Agile Business through Digital Transformation is a guide for organizational development professionals and change managers needing to better understand, implement and lead digital transformation in the workplace. It sets aside traditional thinking and outdated strategies to explain what steps need to be taken for an organization to become truly agile. It addresses how to build organizational velocity and establish iterative working, remove unnecessary process, embed innovation, map strategy to motivation and develop talent to succeed. Building the Agile Business through Digital Transformation provides guidance on how to set the pace and frequency for change and shows how to break old habits and reform the behaviours of a workforce to embed digital transformation, achieve organizational agility and ensure high performance. Full of practical advice, examples and real-life insights from organizational development professionals at the leading edge of digital transformation, this book is an essential guide to building an agile business.” (Syndetics summary)

Syndetics book coverFit for growth : a guide to strategic cost cutting, restructuring, and renewal / Vinay Couto, John Plansky, Deniz Caglar.
” A practical approach to business transformation Fit for Growth * is a unique approach to business transformation that explicitly connects growth strategy with cost management and organization restructuring. Drawing on 70-plus years of strategy consulting experience and in-depth research, the experts at PwC’s Strategy& lay out a winning framework that helps CEOs and senior executives transform their organizations for sustainable, profitable growth. This approach gives structure to strategy while promoting lasting change. Examples from Strategy&’s hundreds of clients illustrate successful transformation on the ground, and illuminate how senior and middle managers are able to take ownership and even thrive during difficult periods of transition. Throughout the Fit for Growth process, the focus is on maintaining consistent high-value performance while enabling fundamental change. Strategy& has helped major clients around the globe achieve significant and sustained results with its research-backed approach to restructuring and cost reduction. This book provides practical guidance for leveraging that expertise to make the choices that allow companies to: Achieve growth while reducing costs; Manage transformation and transition productively; Create lasting competitive advantage; Deliver reliable, high-value performance. Sustainable success is founded on efficiency and high performance. Companies are always looking to do more with less, but their efforts often work against them in the long run. Total business transformation requires total buy-in, and it entails a series of decisions that must not be made lightly. The Fit for Growth approach provides a clear strategy and practical framework for growth-oriented change, with expert guidance on getting it right. * Fit for Growth is a registered service mark of PwC Strategy& Inc. in the United States” (Syndetics summary)

Syndetics book coverMultipliers : how the best leaders make everyone smarter / Liz Wiseman.
We’ve all had experience with two dramatically different types of leaders. The first type drains intelligence, energy, and capability from the people around them and always needs to be the smartest person in the room. These are the idea killers, the energy sappers, the diminishers of talent and commitment. On the other side of the spectrum are leaders who use their intelligence to amplify the smarts and capabilities of the people around them. When these leaders walk into a room, light bulbs go off over people’s heads; ideas flow, and problems get solved. These are the leaders who inspire employees to stretch themselves to deliver results that surpass expectations. These are the Multipliers. And the world needs more of them, especially now when leaders are expected to do more with less. Leadership expert Liz Wiseman explores these two leadership styles, showing how Multipliers can have a resoundingly positive and profitable effect on organizations — getting more done with fewer resources, developing and attracting talent, and cultivating new ideas and energy to drive organizational change and innovation. In analyzing data from more than 150 leaders, Wiseman has identified five disciplines that distinguish Multipliers from Diminishers. These five disciplines are not based on innate talent; indeed, they are skills and practices that everyone can learn to use, even lifelong and recalcitrant Diminishers. Real-world case studies and practical tips and techniques bring to life each of these principles, showing you how to become a Multiplier too, whether you are a new or an experienced manager. This updated edition includes new examples of Multipliers as well as two new chapters: one on accidental Diminishers, and one on how to deal with Diminishers.

Syndetics book coverOne minute mentoring : how to find and work with a mentor–and why you’ll benefit from being one / Ken Blanchard and Claire Diaz-Ortiz.
” The bestselling co-author of the legendary The One Minute Manager#65533; and a former Twitter executive join forces to create the ultimate guide to creating powerful mentoring relationships. The past decade has seen the dramatic rise of a word now well known in corporate hallways: mentoring. But a new awareness about mentoring hasn’t necessarily meant an increased understanding of how to implement the practice. While most people agree that having a mentor is a good thing, they don’t know how to find one or use one. And despite widespread approval for the idea of being a mentor, most people don’t think they have the time or skills to do so. Positive mentoring relationships can change the way we lead and help us succeed. In One Minute Mentoring, legendary management guru Ken Blanchard and Claire Diaz-Ortiz, a former Twitter executive and early employee, combine their knowledge to provide a systematic approach to intergenerational mentoring, giving readers great insight into the power and influence of mentoring and encouraging them to pursue their own mentoring relationships. Using his classic parable format, Blanchard explains why developing effective communication and relationships across generations can be a tremendous opportunity for companies and individuals alike. One Minute Mentoring is the go-to source for learning why mentoring is the secret ingredient to professional and personal success.” (Syndetics summary)

Syndetics book coverPeople with purpose : how great leaders use purpose to build thriving organizations / Kevin Murray.
This book brings together a wide range of research on how having a clearly defined purpose as part of one’s business strategy is a vital element in business success and longevity. Leaders who communicate a defined corporate mission alongside clear and genuine corporate values allow their employees to find purpose in their day to day roles and embody their company’s vision. This in turn, facilitates employee engagement, loyalty and work satisfaction. Illustrated with more than 30 case studies unearthed from exclusive interviews with top CEOs from a wide range of industries, Kevin Murray explores how leaders who have powerfully articulated purpose statements have brought companies back from the brink of collapse or continue to rapidly grow their businesses into resilient successful companies, which attract and retain top talent, keep employees engaged and deliver top financial results.

Syndetics book coverBuilding smarter organizations : how to lead your zombie organization back to life / Gordon Vala-Webb.
” Engaging read, actionable advice…Gordon Vala-Webb has written a smart and engaging little book that is full of practical and powerful advice for leaders in any industry. Equally useful for reinvigorating organizations that may have lost some of their youthful energy and for new enterprises looking to bake-in successful practices from day one, Building Smarter Organizations brings the right combination of straight talk, humor, and the kind of wisdom that only comes from real-world experience in a multitude of situations. Vala-Webb makes a compelling case for–and shows you how to get started with–refreshing your organizational mindset, establishing visual systems and fast-flow communications, and adopting tools for accelerated decision making. He then provides concrete, actionable steps that leaders in any part of an organization can take to enliven their teams without sacrificing (indeed, by focusing on) those things that made you successful in the first place. (amazon reviewer)

Syndetics book coverState of readiness : operational excellence as precursor to becoming a high-performance organization / Joseph F. Paris Jr.
“Accelerated Strategy Development and Execution The company of today has its supply chains and finances stretched further around the globe than ever before while simultaneously having increasing pressures to drive value across a complicated and fluid set of metrics and deliver innovations, products, and services more quickly and reliably. The competitive advantage belongs to the companies that can quicken their vision-building and strategy-execution efforts–the ones that can identify challenges more swiftly and accelerate their decision making so they are better able to formulate and deploy responses decisively yet with greater agility. To successfully accomplish this, companies will have to prioritize creating a culture of leadership that strengthens communication skills and emphasizes systems thinking by building capacity and capability that cuts across the business smokestacks and permeates the entire organization. In State of Readiness , Joseph F. Paris Jr. shares over thirty years of international business and operations experience and guides C-suite executives and business-operations and -improvement specialists on a path toward operational excellence , the organizational capability and situational awareness that is attained as the enterprise reaches a state of alignment for pursuing its strategies. In doing so, create a corporate culture that is committed to the continuous and deliberate improvement of company performance and the circumstances of those who work there–a precursor to becoming a high-performance organization.” (Syndetics summary)

Syndetics book coverHow to use innovation and creativity in the workplace / Patrick Collister.
“Are you hungry to increase productivity in your workplace? Do you want to solve problems and enhance working relationships?A creative director with more than 25 years’ experience, Patrick Collister introduces new ways to get the creative juices flowing. Whatever your career, how to: use innovation and creativity in the workplace is packed with simple and practical techniques that are easy to introduce into the working day. Find out how to encourage the exchange of ideas with colleagues and make meaningful and positive changes. Use technology and digital platforms, break established work patterns and engineer working environments to harness creative potential and increase innovation.” (Syndetics summary)

Syndetics book coverLeading with vision : the leader’s blueprint for creating a compelling vision and engaging the workforce / by Bonnie Hagemann, Simon Vetter, and John Maketa.
“What does it mean to lead with vision? In the first book devoted entirely to vision as a key leadership principle, the authors delve deeply into the notion that a compelling vision that motivates and inspires is a true differentiator for organizations that want to hire and retain talent, be more competitive, and thrive in uncertain times. But a compelling vision on its own is not enough, which is why the authors, sought-after leadership development experts globally, provide readers with detailed analysis of the essential things leaders must do to effectively engage the workforce around that vision: embody courage, forge clarity, build connectedness, and shape culture.

Leading with Vision draws on quantitative data from the authors’ research of over 400 companies supplemented with real-world examples from thoughtful leaders who exemplify the core principles of leading with vision in established companies, including: Olukai, Bumble Bee, Coresystems, Jimbo’s, Bunge, and more. The book also includes an actionable blueprint developed by the authors that leaders and their organizations can implement on day one of their journey”.(Syndetics summary)

Syndetics book coverGood people : the only leadership decision that really matters / Anthony Tjan.
“Based on the viralHarvard Business Reviewarticle, bestselling author Anthony Tjan argues that leaders have a new imperative: you must have competent people on your team–but more importantly, they must also be of high character. As a leader you need to help develop and mentor for character further. Until now, we have only had ways of assessing competency in business, but we must also have the tools to help us judge, develop, and lead good people. Author of the bestsellingHearts, Smarts, Guts and Luckand venture capitalist Anthony Tjan offers insight into and a methodology for developing character, first in yourself and in those around you. Good people are your organization’s most important competitive advantage. We all know that finding good people is difficult, as being good on paper doesn’t always translate to being good in practice. While competence is necessary, Tjan argues that “goodness” is just as crucial as what’s on a resume–and that a fantastic resume can never compensate for mediocre character. Yet most people who are in the business of finding and developing good people still focus on the “what” more than the “who” of the individuals surrounding them. Tjan writes that character is a lifelong proactive commitment that, like any skill, can be exercised, honed, and developed. Only when leaders learn to develop these qualities in themselves and others will great and lasting change take place throughout an organization. Good Peopleestablishes a new understanding of goodness–a word we use frequently in business without always understanding what we mean. Tjan also profiles “good people” who are extraordinary leaders and motivators in their fields, providing insights from Tony Hsieh of Zappos, Beth Comstock of GE, Dominic Barton of McKinsey, author Deepak Chopra, M.D., Dean Nitin Nohria of Harvard Business School, Army General (ret.) Stanley McChrystal, jazz pianist Herbie Hancock, and a range of everyday unsung heroes. Packed with practical, often surprising advice,Good Peopleshows that the most transformative changes in business and life come down to the people we choose, and who choose us, and the values of goodness we have in common”– Provided by publisher.

Syndetics book coverPeople with purpose : how great leaders use purpose to build thriving organizations / Kevin Murray.
“This book is about how great leaders can make purpose the beating heart of their organization and use it to power performance. Leaders who communicate a defined mission, alongside clear and genuine values, allow their employees to feel a sense of purpose in their roles and embody their company’s vision. This inspires engagement, loyalty and higher performance. People with Purpose brings together a wide range of compelling research into how having a clearly defined purpose as part of business strategy is a vital element in business success, longevity and inspired teams.

People with Purpose shows leaders how to create a valuable framework that integrates purpose, values and goals on a single page in order to articulate their organization’s unique vision to employees and stakeholders. Kevin Murray interviews top CEOs who have used purpose to transform performance, motivate their people, develop organizational resilience and deliver results – often from the very edge of disaster. These leaders share how they have articulated their purpose, their values and their goals. People with Purpose also looks at the work of neuroscientists, brings together the evidence from around the world that proves purpose powers performance, and shows why purpose matters more in a digitally connected and transparent world. More than 30 case studies are explored from exclusive interviews with leaders from a range of organizations, including Odeon and UCI Cinemas, Healthcare at Home, Yodel, Monarch Airlines, Moss Bros and Virgin Atlantic “.(Syndetics summary)

Syndetics book coverThe attention merchants : the epic scramble to get inside our heads / Tim Wu.
“From Tim Wu, author of the award-winning The Master Switch ( a New Yorker and Fortune Book of the Year) and who coined the term “net neutrality”–a revelatory, ambitious and urgent account of how the capture and re-sale of human attention became the defining industry of our time.
Feeling attention challenged? Even assaulted? American business depends on it. In nearly every moment of our waking lives, we face a barrage of messaging, advertising enticements, branding, sponsored social media, and other efforts to harvest our attention. Few moments or spaces of our day remain uncultivated by the “attention merchants,” contributing to the distracted, unfocused tenor of our times. Tim Wu argues that this condition is not simply the byproduct of recent technological innovations but the result of more than a century’s growth and expansion in the industries that feed on human attention. From the pre-Madison Avenue birth of advertising to the explosion of the mobile web; from AOL and the invention of email to the attention monopolies of Google and Facebook; from Ed Sullivan to celebrity power brands like Oprah Winfrey, Kim Kardashian and Donald Trump, the basic business model of “attention merchants” has never changed: free diversion in exchange for a moment of your consideration, sold in turn to the highest-bidding advertiser. Wu describes the revolts that have risen against the relentless siege of our awareness, from the remote control to the creation of public broadcasting to Apple’s ad-blocking OS. But he makes clear that attention merchants are always growing new heads, even as their means of getting inside our heads are changing our very nature–cognitive, social, political and otherwise–in ways unimaginable even a generation ago. “A startling and sweeping examination of the increasingly ubiquitous commercial effort to capture and commodify our attention…We’ve become the consumers, the producers, and the content. We are selling ourselves to ourselves.”
–Tom Vanderbilt, The New Republic. (Syndetics summary)

Syndetics book coverI know how she does it : how successful women make the most of their time / Laura Vanderkam.I Know How She Does It: How Successful Women Make the Most of Their Time
” Everyone has an opinion, anecdote, or horror story about women and work. Now the acclaimed author of What the Most Successful People Do Before Breakfast shows how real working women with families are actually making the most of their time. “Having it all” has become the subject of countless books, articles, debates, and social media commentary, with passions running high in all directions. Many now believe this to be gospel truth: Any woman who wants to advance in a challenging career has to make huge sacrifices. She’s unlikely to have a happy marriage, quality time with her kids (assuming she can have kids at all), a social life, hobbies, or even a decent night’s sleep.

But what if balancing work and family is actually not as hard as it’s made out to be? What if all those tragic anecdotes ignore the women who quietly but consistently do just fine with the juggle?

Instead of relying on scattered stories, time management expert Laura Vanderkam set out to add hard data to the debate. She collected hour-by-hour time logs from 1,001 days in the lives of women who make at least $100,000 a year. And she found some surprising patterns in how these women spend the 168 hours that every one of us has each week.

Overall, these women worked less and slept more than they assumed they did before they started
tracking their time. They went jogging or to the gym, played with their children, scheduled date nights with their significant others, and had lunches with friends. They made time for the things that gave them pleasure and meaning, fitting the pieces together like tiles in a mosaic–without adhering to overly rigid schedules that would eliminate flexibility and spontaneity.

Vanderkam shares specific strategies that her subjects use to make time for the things that really matter to them. For instance, they . . .
* Work split shifts (such as seven hours at work, four off, then another two at night from home). This allows them to see their kids without falling behind professionally.
* Get creative about what counts as quality family time. Breakfasts together and morning story time count as much as daily family dinners, and they’re often easier to manage.
* Take it easy on the housework. You can free up a lot of time by embracing the philosophy of “good enough” and getting help from other members of your household (or a cleaning service).
* Guard their leisure time. Full weekend getaways may be rare, but many satisfying hobbies can be done in small bursts of time. An hour of crafting feels better than an hour of reality TV.
With examples from hundreds of real women, Vanderkam proves that you don’t have to give up on the things you really want. I Know How She Does It will inspire you to build a life that works, one hour at a time.” (Syndetics summary)

Syndetics book coverThe halo and the noose : the power of story telling and story listening in business life / by Graham Williams & Dorian Haarhoff ; illustrated by Tony Grogan.
“An innovative approach to leadership – THE HALO AND THE NOOSE will show you how to harness the stories that beat at the heart of an organisation, to revolutionise your work and your life. Research shows that people relate well to story: they identify, learn, and are motivated to action. Stories are a powerful tool to facilitate leadership and build positive energy. They nurture and engage staff and customers with an added dimension beyond numbers and data. We know the importance of building Emotional IQ and Social IQ in business. Raising your Story IQ is an integral part of this process. It will make you more charismatic and influential. It will help you build purpose, meaning, and enjoyment in your working life. THE HALO AND THE NOOSE is packed with practical applications, including: time and stress management, developing mindfulness and creativity, qualitative research, embracing change, expanding limiting belief bubbles, and connecting with others. It is also an excellent resource for trainers or anyone needing to deliver a presentation with impact…” (Syndetics summary)

Syndetics book coverWork pause thrive : how to pause for parenthood without killing your career / Lisen Stromberg.
“We worry putting our family first means we’ll be forced to abandon our careers. We’re afraid if we pause our careers, we’ll be forever off-track. This thinking is outdated–forget what you’ve heard about how pauses are career limiting, about how those who pause lack ambition, or that if you do pause you won’t be able to re-enter the paid workforce. That’s a flawed reality, one that doesn’t reflect the truth of the careers of some of the most successful women in this country… Lisen met many highly successful women who told her they never “opted out” but who had, in fact, temporarily downshifted or paused their careers. Their hidden journeys revealed alternative nonlinear paths to the top that enabled them to achieve their personal and professional goals. In Work PAUSE Thrive , Lisen shares their stories. Deeply rooted in social science research, cutting-edge data collected from nearly 1,500 women, and through 186 first-person interviews, this book reveals how trailblazing women have disrupted the traditional career paradigm. What worked for them can work for you.” (Syndetics summary)

Syndetics book coverHow to speak so people really listen : the straight-talking guide to communicating with influence and impact / Paul McGee.
“Speaking well, so that people really do listen rather than wait for the pause that will let them get their point of view across is a skill and an art: this book is not about conversational speaking, but public speaking or business speaking. I am regularly in situations, with regard to business, where it is very important to get a point across and this book has some good instruction and a not a few pointers in how to do this effectively. Ultimately the aim of the book is to help you to make a difference, which I think is an important concept and anything that might help in the process must be a good thing. The book is well written and easy to read: split into three parts that deal with speaking failures, guidance on how to speak more effectively and questions to be answered. I judge such books largely on the extent to which I make notes on the text and have quite a few inserts with written notes and post-its to make key points, so on that basis, this is very easily a 5 star read and a helpful one.“ (Amazon reviewer)

Syndetics book coverKilling it : an entrepreneur’s guide to keeping your head without losing your heart / Sheryl O’Loughlin.
“The former CEO of Clif Bar, Co-founder of Plum, and serial entrepreneur offers insights about launching and growing a business while maintaining a fulfilled life in this practical guide filled with hard-won advice culled from the author’s own sometimes dark, raw experiences. With a foreword by Steve Blank. Aspiring entrepreneurs are told that to launch a business, you must go all in, devoting every resource and moment to making it work. But following this advice comes at an enormous personal cost: divorce, addiction, even suicide. It means sacrificing the intangibles that make life worth living. Sheryl O’Loughlin knows there is a better way. In Killing It, she shares the wisdom she’s gained from her successful experiences launching a company from the ground up (Plum), running two fast-growing companies (Clif Bar and REBBL), and mentoring aspiring entrepreneurs (Stanford University). She tells it like it is: If you don’t invest in your wellbeing, your business will not succeed, nor will you. Sheryl knows firsthand the difficulty of balancing the needs of her growing family with her physical and mental health, while managing other work and life challenges. In this warm, honest, and wise handbook, she gives you the essentials for killing it in business–without killing the rest of your life. Filled with real-life examples and anecdotes, Killing It addresses common questions including: How do you prepare your significant other for your business venture? How do you time launching and growing your business with the ebb and flow of family life? How do you find joy in the day-to-day? How do you maintain meaningful, supportive friendships? How do you walk away and start again? The ultimate life and business course, Killing It gives entrepreneurs the tools they need to start their enterprise and thrive–both in the office and at home. (Syndetics summary)

Syndetics book coverUnderstanding digital marketing : marketing strategies for engaging the digital generation / Damian Ryan.
“The world of digital media is changing at a phenomenal pace. Constantly evolving technologies are transforming not just how we access our information but how we interact and communicate with one another on a global scale. Understanding Digital Marketing is a practical, no-nonsense guide to web-marketing, the rules of new media and researching the new generation of digital consumers. Clear, informative and entertaining, it covers key topics such as search marketing, social media, Google, mobile marketing, affiliate marketing, email marketing, performance marketing, customer engagement and digital marketing strategies. One of the best-selling books in the industry, this fourth edition of Understanding Digital Marketing has been thoroughly revised with more information, fresh examples and case studies, and the latest developments in the industry. Complete with in-depth insider accounts of digital marketing successes from internationally recognised brands and digital marketing campaigns, it is essential reading for both practitioners and students alike. (Syndetics summary)

Syndetics book coverThat’s not how we do it here : a story about how organizations rise and fall – and can rise again / John Kotter, Holger Rathgeber.
“What’s the worst thing you can hear when you have a good idea at work? ‘That’s not how we do it here!’ In their iconic bestseller Our Iceberg is Melting , John Kotter and Holger Rathgeber used a simple fable about penguins to explain the process of leading people through major changes. Now, ten years later, they’re back with another must-read story that will help any team or organization cope with their biggest challenges and turn them into exciting opportunities. Once upon a time a clan of meerkats lived in the Kalahari, a region in southern Africa. After years of steady growth, a drought has sharply reduced the clan’s resources, and deadly vulture attacks have increased. As things keep getting worse, the harmony of the clan is shattered. The executive team quarrels about possible solutions, and suggestions from frontline workers face a soul-crushing response- ‘That’s not how we do it here!’ So Nadia, a bright and adventurous meerkat, hits the road in search of new ideas to help her troubled clan. She discovers a much smaller group that operates very differently, with much more teamwork and agility. These meerkats have developed innovative solutions to find food and evade the vultures. But not everything is this small clan is as perfect as it seems at first. Can Nadia figure out how to combine the best of both worlds – a large, disciplined, well-managed clan and a small, informal, inspiring clan – before it’s too late? This book distils Kotter’s decades of experience and award-winning research to reveal why organizations rise and fall, and how they can rise again in the face of adversity.” (Syndetics summary)

Syndetics book coverSuperconsumers : a simple, speedy, and sustainable path to superior growth / Eddie Yoon. “Pork dorks. Craftsters. American Girl fans. Despite their different tastes, these eclectic diehards have a lot in common: they’re obsessed about a specific brand, product, or category. They pursue their passions with fervor, and they’re extremely knowledgeable about the things they love. They aren’t average consumers–they’re superconsumers. Although small in number, superconsumers can have an outsized impact on a company’s bottom line. Representing 10% of total consumers, they can drive between 30% to 70% of sales, and they’re usually willing to spend considerably more than the average consumer. And because they’re so engaged and passionate, they can offer invaluable advice to managers looking to improve their products, change their business models, energize their cultures, and attract new customers. In Superconsumers , growth strategy expert Eddie Yoon lays out a simple but extremely effective framework that has helped companies of all types and sizes achieve more sustainable growth: he’ll show you how to find, listen to, and engage with your most passionate and profitable consumers, and then tailor your decisions to meet their wants and needs. Along the way, he’ll let you into the minds and homes of superconsumers of all kinds, revealing what makes them tick and why they’re willing tospend so much more than other consumers. Rich with data and case studies of companies that have implemented superconsumer strategies with great success, Superconsumers is a fun, practical, and inspiring guide for anyone interested in making their best customers even better.” (Syndetics summary)

Syndetics book coverThe startup checklist : 25 steps to a scalable, high-growth business / David S. Rose. “25 Steps to Found and Scale a High-Growth Business. The Startup Checklist is the entrepreneur’s essential companion. While most entrepreneurship books focus on strategy, this invaluable guide provides the concrete steps that will get your new business off to a strong start. You’ll learn the ins and outs of startup execution, management, legal issues, and practical processes throughout the launch and growth phases, and how to avoid the critical missteps that threaten the foundation of your business. Instead of simply referring you to experts, this discussion shows you exactly which experts you need, what exactly you need them to do, and which tools you will use to support them–and you’ll gain enough insight to ask smart questions that help you get your money’s worth. If you’re ready to do big things, this book has you covered from the first business card to the eventual exit. Over two thirds of startups are built on creaky foundations, and over two thirds of startup costs go directly toward cleaning up legal and practical problems caused by an incomplete or improper start. This book helps you sidestep the messy and expensive clean up process by giving you the specific actions you need to take right from the very beginning. Understand the critical intricacies of legally incorporating and running a startup Learn which experts you need, and what exactly you need from them Make more intelligent decisions independent of your advisors Avoid the challenges that threaten to derail great young companies. The typical American startup costs over $30,000 and requires working with over two dozen professionals and service providers before it even opens for business–and the process is so complex that few founders do it correctly. Their startups errors often go unnoticed until the founder tries to seek outside capital, at which point they can cost thousands of dollars to fix. . . or even completely derail an investment. The Startup Checklist helps you avoid these problems and lay a strong foundation, so you can focus on building your business. (Syndetics summary)

Syndetics book coverWork storming : why conversations at work go wrong, and how to fix them / Rob Kendall, the conversation expert. “Whatever your job you need to communicate with others, as even when your intentions are sound, the impact of a bad conversation can be highly destructive. If people in your work community form a negative opinion of you, they stop properly listening. Rob explains how and why your career success can depend so much on good communication at work. Each chapter is short and self-contained, focusing on a specific topic with clear steps for action and a key lesson. As in Blamestorming, there is a cast of characters placed in a variety of situations in which they experience conversations go wrong. Using five simple ‘warning signs’ to watch out for Rob explains how the characters could change the way they speak and listen in order to achieve a positive outcome.” (Syndetics summary)

Shirley Tracy is the Founding Director of Red2Green a Wellington based HR Consultancy and has kindly written the first guest blog for 2017. It’s very topical, and I hope of interest to many of you.

There I was, reading some very heavy books when I came across this phrase that set me going. “Marxism (Karl Marx) is built on the Marx inference that employers will exploit employees.” So there it was, the commentary on the workplace that many people even today, still believe.

My name is Shirley Tracy and I practice Human Performance Technology in my consulting Practice. And I am an enthusiastic researcher into workplaces and employer/employee relationships as they contribute to the success of an organisation.

Over 20 years I have found only two companies that I would call successfully able to operate in a way that builds a profitable company with the interest and success of both parties in mind. And I probably encounter and work with up to 20 organisations a year – some for long periods and some only to touch the immediate problem they have. I yearn to see organisations that are a lovely place for both parties to reside. I don’t find that many.

When Marx coined that phrase, the world was largely lowly or under educated and employers could exploit their servants. This no longer exists but regrettably, many employers have yet to catch up with this. And so this is where all my work comes from.

So the question I am asking is ‘why, with all the opportunities we have, does this still happen’? Why do I still hear employers say of a potential candidate “No, he’s not going to be any good. He is too old, skills are probably out of date (inference here) and he may not have the stamina”. Does he not know that his statement puts him at odds with Human Rights legislation?

Now I have to tell you, as an older person, I specialise in getting older people jobs and I have a huge success rate. Pity because I am just looking for one employer who discriminates against one of my clients on the basis of their age and I’m into them!!! But my success rate at getting them employment is high and I therefore have not had the chance – as yet.

Having said all that, it is true that some older people are their own worst enemies. Out of date skills, negative attitudes, inability to work with people in other age groups – they make it very difficult for people to fit them into an organisation.

So let’s start talking about it. It is a subject that needs addressing. And, at the commencement of 2017, it’s even more important as employers face recruitment in an employee’s market.

It has been a stressful and unsettling time for all of us since the November 14th early morning shake. If your business or organisation is one of those affected by building closures, perhaps Wellington City Libraries can help you out with any research or information needs that you may have.

If you would like to find out more please contact me either on 801 4059 or email prosearch@wcc.govt.nz. Don’t forget, if you have a Wellington City Libraries card, we can undertake an hour’s free research per topic. Longer requests are charged at $60 per hour. It is free to join the library if you live in the Wellington rate paying area, so if you don’t have a card now, join !

We can assist with in-depth research across a wide range of topics, and also obtain documents or books which are held in our libraries throughout the country.

I also thought I would do another post with links to some useful business continuity resources.

Unaware of the business resources you can access with your Wellington City Libraries card, click through here to see:
http://www.wcl.govt.nz/mygateway/business.html

Marilyn Domney
Business Customer Specialist

Syndetics book coverThe glass wall : success strategies for women at work – and businesses that mean business / Sue Unerman & Kathryn Jacob.
“Never mind the glass ceiling. In the workplace today there’s a glass wall. Men and women can see each other clearly through the divide, but they don’t speak the same language or have the same expectations. And as a result, women and their careers are suffering.

With more women than ever in the workforce, but still too few in the boardroom, now is the time to address the assumptions and miscommunication holding women back. This book gives women the tools they need to master any situation. Drawing on Unerman and Jacob’s own experience in male-dominated businesses, as well as over a hundred interviews with both men and women, The Glass Wall provides clear, smart and easy-to apply strategies for success. From unlocking ambition and developing resilience to nurturing creativity and getting noticed, these are the skills that everyone needs to learn to help break down that wall and create better workplaces for all.” (Syndetics summary)

Syndetics book coverThe coaching habit : say less, ask more & change the way you lead forever / Michael Bungay Stanier.
“In Michael Bungay Stanier’s The Coaching Habit , coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact.

Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples’ potential. He unpacks seven essential coaching questions to demonstrate how – by saying less and asking more – you can develop coaching methods that produce great results.
Get straight to the point in any conversation with The Kickstart Question Stay on track during any interaction with The Awe Question Save hours of time for yourself with The Lazy Question , and hours of time for others with The Strategic Question Get to the heart of any interpersonal or external challenge with The Focus Question and The Foundation Question Finally ensure others find your coaching as beneficial as you do with The Learning Question
A fresh innovative take on the traditional how-to manual, the book combines insider information with research based in neuroscience and behavioural economics, together with interactive training tools to turn practical advice into practiced habits. Witty and conversational, The Coaching Habit takes your work – and your workplace – from good to great.

“Coaching is an art and it’s far easier said than done. It takes courage to ask a question rather than offer up advice, provide and answer, or unleash a solution. giving another person the opportunity to find their own way, make their own mistakes, and create their own wisdom is both brave and vulnerable. In this practical and inspiring book, Michael shares seven transformative questions that can make a difference in how we lead and support. And he guides us through the tricky part – how to take this new information and turn it into habits and a daily practice. – Bren#65533; Brown , author of Rising Strong and Daring Greatly

” The Coaching Habit is a succinct and practical handbook for getting the best from others and yourself.” – Nir Eyal , author of Hooked

“Concise and compelling,” – Bob Sutton , author of Scaling Up Excellence” (Syndetics summary)

Syndetics book coverGood authority : how to become the leader your team is waiting for / Jonathan Raymond.
“Why is it so hard to get people to own their work? Why are most company cultures such stifling places to work even though they’re led by good people with good intentions? And, how is it, that in spite of a half-century of big ideas from business and management gurus that the numbers on “employee engagement” are getting worse? In this compelling new book, Jonathan offers an alternative, a way off the “I can’t find good people” merry go round, by inviting you to embrace a radically personal approach to attracting, retaining and developing top talent. With 34% of the workforce now freelancing in one form or another, the options are clear. Organizational leaders must find a way to offer people something they can’t get by going out on their own other than a steady paycheck. As Jonathan argues, we’re in the personal economy now, and leaders that rely on strategies and tactics to manipulate people are an endangered species. What good people want is personal growth. And, we all know that to grow we need someone outside of ourselves to help us see and change what we don’t yet. Good people want that at work. That’s what being a good authority is all about.Good Authority is full of practical examples, dialogue and tools you can use to change the way you lead. Whether you’re a business owner, executive, team leader or coach looking for new ways to help your clients, this book will light a fire in you that you may not have noticed has gone out. It will help you rediscover your passion for change and challenge your assumptions about how to make it happen. And, it will give you permission to be a little more you than you were yesterday.” (Syndetics summary)

Syndetics book coverDesigning your life : build a life that works for you / Bill Burnett; Dave Evans.Designing Your Life: How to Build a Well-Lived, Joyful Life
“*** The #1 New York Times Bestseller *** ‘Life has questions. They have answers’ New York Times

Whether we’re 20, 40, 60 or older, many of us are still looking for an answer to that perennial question, ‘What do you want to be when you grow up?’ In Designing Your Life , Silicon Valley design innovators Bill Burnett and Dave Evans use their expertise to help you work out what you want – and how to get it.

Their phenomenally successful Life Design course has been tried and tested by thousands of people, from students to mid-career professionals to retirees contemplating a whole new future. Now in book form for the first time, their simple method will teach you how to use basic design tools to create a life that will work for you.

Using real-life stories and proven techniques like reframing, prototyping and mind-mapping, you will learn how to build your way forwards, step-by-positive-step, to a life that’s better by a design of your own making.

Because a well-designed life means a life well-lived.”

(Syndetics summary)

Syndetics book coverFinish big : how great entrepreneurs exit their companies on top / Bo Burlingham.Finish Big: How Great Entrepreneurs Exit Their Companies on Top
“”In Finish Big, Bo Burlingham draws on dozens of interviews to identify eight key factors that determine whether owners leave their businesses happily. He showcases the insights, exits and cautionary tales of entrepreneurs across an array of industries including manufacturing, food and services. Finish Big is an illuminating and inspirational guide to one of the most stressful, and yet potentially rewarding, processes business owners must go through.”” (Syndetics summary)

Syndetics book coverThe business of being social : a practical guide to harnessing the power of Facebook, Twitter, LinkedIn, YouTube and other social media networks for all businesses / Michelle Carvill and David Taylor.
“Expert guidance on building a winning social media strategy for your business. Do you know how your company’s Facebook page actually benefits the business? Are you getting the most out of Twitter, YouTube, Linkedln, Pinterest and Instagram? What are the other key social media platforms and how are businesses using them profitably? Social media has been part of most businesses’ marketing strategy for several years now, but many are still confused about how to stay abreast of emerging channels and get the most out of the long-established ones. Widely praised on first publication, this completely revised new edition of The Business of Being Social breaks down the every aspect of social media, from the basics to the most complex issues, and explains step-by-step how you can build a strategy for success. Learn How to: Create a viable, integrated, manageable social media strategy, Understand the newer platforms, including Google+, Tumblr, Whats App, Ello and Others, Mange effective social advertising campaigns, Grow vibrant communities on all relevant social media platforms and use them to understand your audience Book jacket.” (Syndetics summary)

I’m here working out of Karori Library. Back at Central tomorrow. So if you have any business queries or research – we are still open for business. You can keep up to date with all the latest news via Pressreader. And if you are having to work from home, don’t forget Zinio magazines

Syndetics book coverDesign a better business : new tools, skills and mindset for strategy and innovation / written by Patrick van der Pijl, Justin Lokitz and Lisa Kay Solomon. “guide for real innovation in the real world…. A fantastic collection of thoughts, practical methodologies and an overall bent to getting real innovation done in the real world. Too many innovation-focused business books these days are based on fanciful methodologies that sound great in theory, but lack substantive examples of how to put this kind of thinking into practice. In Design a Better Business, the authors have compiled both the abstract approaches as well as real-world cases of successful innovation practices that give the reader a clear, well reasoned strategy for innovating in their businesses, products and teams.” (Amazon reviewer)
Syndetics book coverFrugal innovation : how to do better with less / Navi Radjou and Jaideep Prabhu ; [foreword by Paul Polman].
Frugal innovation is a way that companies can develop high-quality products and create more value with limited resources. In today’s cost-constrained environment, companies in the developed economies are seeking new routes to long-term business success – while also appealing to cost-conscious and environmentally-aware consumers. With an estimated trillion-dollar global market for sustainable products, and with potentially huge cost savings to be gained, frugal innovation is revolutionising business and reshaping management thinking. This seminal book gives an overview of the principles, perspectives and techniques behind frugal innovation, connecting with key contemporary business concepts such as the sharing and circular economies and the maker movement. It offers a blueprint for leaders and managers in companies of all sizes and across all sectors on how to profit from doing business frugally. Based on the authors’ six key principles of frugal innovation, and packed with targeted advice and recommendations for business functions such as R&D, operations, HR and sales, Frugal Innovation is a masterclass in the art of doing more with less.
Syndetics book coverUnlocking happiness at work : how a data-driven happiness strategy fuels purpose, passion and performance / Jennifer Moss.
Unlocking Happiness at Work takes you on a journey into why and how leaders should become compassionate capitalists and ensure that their teams thrive. This book debunks the myth that happiness at work is a waste of time and demonstrates how it can deliver a more productive and engaged workforce, which can have real impact on the bottom line. Based on two decades of scientific research, real-time data, interviews and case studies, this book proves that happiness fuels higher performance, provides a greater sense of purpose and spreads passion throughout organizations. With insightful practical guidance throughout, Unlocking Happiness at Work is a lively and persuasive exploration of how to be more happy and make others more happy through the power of habits, emotional intelligence and an innovative approach to work/life flow. Case studies from lululemon, Zappos, Misfit Inc, The Body Shop and more are supported by tangible data and key performance indicators that show the significant benefits that come from adopting a happiness strategy. This is an essential resource for leaders who want to increase sustainability, attract new talent, improve their brand and boost profitability – in a way that is life-enhancing for them and their people./
Syndetics book coverThe automatic customer : creating a subscription business in any industry / John Warrillow.The Automatic Customer: Creating a Subscription Business in Any Industry
“What if a company, no matter the size or industry, could attract repeat customers and recurring sales without having to resell its goods or services every single time? SellabilityScore.com founder Warrillow (Built to Sell) successfully empowers readers with this primer on transforming any business into a subscription business. He explores the move by companies like Apple and Amazon into this area and shows how subscribers increase value, smooth out demand, generate automatic payments, and stay recession-proof. Warrillow doesn’t neglect the inherent challenges, but where most readers will want to focus is on the nine subscription business models he provides. These different approaches, which include membership websites, private clubs, and subscription-based e-commerce, each come with advice from insiders and tips on the types of business best suited for that particular model. The book’s final section offers shortcuts for setting up and building a subscription-based revenue stream, along with solid guidance for measuring progress, viability, and performance. Warrillow also deals with funding growth, the psychology behind selling a subscription, and scaling a business. Full of valuable advice that will smooth the way for more predictable income, this book will help ease the transition to a subscription model. (Feb.) (c) Copyright PWxyz, LLC. All rights reserved.(c) Copyright PWxyz, LLC. All rights reserved” (Publisher Weekly)
Syndetics book coverLead like a woman : your essential guide for true confidence, career clarity, vibrant wellbeing and leadership success / Megan Dalla-Camina and Michelle McQuaid.
Lead Like A Woman guides women to see more of who they really are, and get more of what they truly want, helping women uncover the stories and blocks that hold them back, and giving them the tested roadmap and tools to create the career and life they long for. If you are a woman seeking more confidence, to build your personal brand, find a mentor or sponsor, or create a wellbeing plan that works, this book will help. It’s for you if your goal is to step into your presence and personal power and become the authentic leader you have always wanted to be. And it’s for you if you finally want to unhook yourself from the stories that hold you back, and get the roadmap to live and lead like you long to. For leaders, this book will provide the searing insights you need to understand the professional woman’s journey, as well as provide tools and coaching for you to become a leader who can actually make a positive impact for women at work. With each chapter including a “For Leaders” coaching section, this book will prove invaluable in your own journey to help unlock women’s potential-and your own. The Lead Like A Woman journey fuses the latest research from positive psychology, neuroscience, gender science, leadership development, and wellbeing, with real stories of what it’s like to work in a world that is still dominated by masculine modes of leadership and success. Sharing cutting-edge models on authentic leadership, how to understand gender mindsets, and leverage feminine traits to lead and live better, it will forever change the way you view your career, your leadership, and your life.
Syndetics book coverSmart partners : building successful relationships in business and life / Jim Burba and Bob Hayes.
“Two men who have been partners in life and in business for more than twenty-five years share their story and present ideas about the principles they believe make personal and work partnerships successful”– Provided by publisher.

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