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Syndetics book coverKilling it : an entrepreneur’s guide to keeping your head without losing your heart / Sheryl O’Loughlin.
“The former CEO of Clif Bar, Co-founder of Plum, and serial entrepreneur offers insights about launching and growing a business while maintaining a fulfilled life in this practical guide filled with hard-won advice culled from the author’s own sometimes dark, raw experiences. With a foreword by Steve Blank. Aspiring entrepreneurs are told that to launch a business, you must go all in, devoting every resource and moment to making it work. But following this advice comes at an enormous personal cost: divorce, addiction, even suicide. It means sacrificing the intangibles that make life worth living. Sheryl O’Loughlin knows there is a better way. In Killing It, she shares the wisdom she’s gained from her successful experiences launching a company from the ground up (Plum), running two fast-growing companies (Clif Bar and REBBL), and mentoring aspiring entrepreneurs (Stanford University). She tells it like it is: If you don’t invest in your wellbeing, your business will not succeed, nor will you. Sheryl knows firsthand the difficulty of balancing the needs of her growing family with her physical and mental health, while managing other work and life challenges. In this warm, honest, and wise handbook, she gives you the essentials for killing it in business–without killing the rest of your life. Filled with real-life examples and anecdotes, Killing It addresses common questions including: How do you prepare your significant other for your business venture? How do you time launching and growing your business with the ebb and flow of family life? How do you find joy in the day-to-day? How do you maintain meaningful, supportive friendships? How do you walk away and start again? The ultimate life and business course, Killing It gives entrepreneurs the tools they need to start their enterprise and thrive–both in the office and at home. (Syndetics summary)

Syndetics book coverUnderstanding digital marketing : marketing strategies for engaging the digital generation / Damian Ryan.
“The world of digital media is changing at a phenomenal pace. Constantly evolving technologies are transforming not just how we access our information but how we interact and communicate with one another on a global scale. Understanding Digital Marketing is a practical, no-nonsense guide to web-marketing, the rules of new media and researching the new generation of digital consumers. Clear, informative and entertaining, it covers key topics such as search marketing, social media, Google, mobile marketing, affiliate marketing, email marketing, performance marketing, customer engagement and digital marketing strategies. One of the best-selling books in the industry, this fourth edition of Understanding Digital Marketing has been thoroughly revised with more information, fresh examples and case studies, and the latest developments in the industry. Complete with in-depth insider accounts of digital marketing successes from internationally recognised brands and digital marketing campaigns, it is essential reading for both practitioners and students alike. (Syndetics summary)

Syndetics book coverThat’s not how we do it here : a story about how organizations rise and fall – and can rise again / John Kotter, Holger Rathgeber.
“What’s the worst thing you can hear when you have a good idea at work? ‘That’s not how we do it here!’ In their iconic bestseller Our Iceberg is Melting , John Kotter and Holger Rathgeber used a simple fable about penguins to explain the process of leading people through major changes. Now, ten years later, they’re back with another must-read story that will help any team or organization cope with their biggest challenges and turn them into exciting opportunities. Once upon a time a clan of meerkats lived in the Kalahari, a region in southern Africa. After years of steady growth, a drought has sharply reduced the clan’s resources, and deadly vulture attacks have increased. As things keep getting worse, the harmony of the clan is shattered. The executive team quarrels about possible solutions, and suggestions from frontline workers face a soul-crushing response- ‘That’s not how we do it here!’ So Nadia, a bright and adventurous meerkat, hits the road in search of new ideas to help her troubled clan. She discovers a much smaller group that operates very differently, with much more teamwork and agility. These meerkats have developed innovative solutions to find food and evade the vultures. But not everything is this small clan is as perfect as it seems at first. Can Nadia figure out how to combine the best of both worlds – a large, disciplined, well-managed clan and a small, informal, inspiring clan – before it’s too late? This book distils Kotter’s decades of experience and award-winning research to reveal why organizations rise and fall, and how they can rise again in the face of adversity.” (Syndetics summary)

Syndetics book coverSuperconsumers : a simple, speedy, and sustainable path to superior growth / Eddie Yoon. “Pork dorks. Craftsters. American Girl fans. Despite their different tastes, these eclectic diehards have a lot in common: they’re obsessed about a specific brand, product, or category. They pursue their passions with fervor, and they’re extremely knowledgeable about the things they love. They aren’t average consumers–they’re superconsumers. Although small in number, superconsumers can have an outsized impact on a company’s bottom line. Representing 10% of total consumers, they can drive between 30% to 70% of sales, and they’re usually willing to spend considerably more than the average consumer. And because they’re so engaged and passionate, they can offer invaluable advice to managers looking to improve their products, change their business models, energize their cultures, and attract new customers. In Superconsumers , growth strategy expert Eddie Yoon lays out a simple but extremely effective framework that has helped companies of all types and sizes achieve more sustainable growth: he’ll show you how to find, listen to, and engage with your most passionate and profitable consumers, and then tailor your decisions to meet their wants and needs. Along the way, he’ll let you into the minds and homes of superconsumers of all kinds, revealing what makes them tick and why they’re willing tospend so much more than other consumers. Rich with data and case studies of companies that have implemented superconsumer strategies with great success, Superconsumers is a fun, practical, and inspiring guide for anyone interested in making their best customers even better.” (Syndetics summary)

Syndetics book coverThe startup checklist : 25 steps to a scalable, high-growth business / David S. Rose. “25 Steps to Found and Scale a High-Growth Business. The Startup Checklist is the entrepreneur’s essential companion. While most entrepreneurship books focus on strategy, this invaluable guide provides the concrete steps that will get your new business off to a strong start. You’ll learn the ins and outs of startup execution, management, legal issues, and practical processes throughout the launch and growth phases, and how to avoid the critical missteps that threaten the foundation of your business. Instead of simply referring you to experts, this discussion shows you exactly which experts you need, what exactly you need them to do, and which tools you will use to support them–and you’ll gain enough insight to ask smart questions that help you get your money’s worth. If you’re ready to do big things, this book has you covered from the first business card to the eventual exit. Over two thirds of startups are built on creaky foundations, and over two thirds of startup costs go directly toward cleaning up legal and practical problems caused by an incomplete or improper start. This book helps you sidestep the messy and expensive clean up process by giving you the specific actions you need to take right from the very beginning. Understand the critical intricacies of legally incorporating and running a startup Learn which experts you need, and what exactly you need from them Make more intelligent decisions independent of your advisors Avoid the challenges that threaten to derail great young companies. The typical American startup costs over $30,000 and requires working with over two dozen professionals and service providers before it even opens for business–and the process is so complex that few founders do it correctly. Their startups errors often go unnoticed until the founder tries to seek outside capital, at which point they can cost thousands of dollars to fix. . . or even completely derail an investment. The Startup Checklist helps you avoid these problems and lay a strong foundation, so you can focus on building your business. (Syndetics summary)

Syndetics book coverWork storming : why conversations at work go wrong, and how to fix them / Rob Kendall, the conversation expert. “Whatever your job you need to communicate with others, as even when your intentions are sound, the impact of a bad conversation can be highly destructive. If people in your work community form a negative opinion of you, they stop properly listening. Rob explains how and why your career success can depend so much on good communication at work. Each chapter is short and self-contained, focusing on a specific topic with clear steps for action and a key lesson. As in Blamestorming, there is a cast of characters placed in a variety of situations in which they experience conversations go wrong. Using five simple ‘warning signs’ to watch out for Rob explains how the characters could change the way they speak and listen in order to achieve a positive outcome.” (Syndetics summary)

Shirley Tracy is the Founding Director of Red2Green a Wellington based HR Consultancy and has kindly written the first guest blog for 2017. It’s very topical, and I hope of interest to many of you.

There I was, reading some very heavy books when I came across this phrase that set me going. “Marxism (Karl Marx) is built on the Marx inference that employers will exploit employees.” So there it was, the commentary on the workplace that many people even today, still believe.

My name is Shirley Tracy and I practice Human Performance Technology in my consulting Practice. And I am an enthusiastic researcher into workplaces and employer/employee relationships as they contribute to the success of an organisation.

Over 20 years I have found only two companies that I would call successfully able to operate in a way that builds a profitable company with the interest and success of both parties in mind. And I probably encounter and work with up to 20 organisations a year – some for long periods and some only to touch the immediate problem they have. I yearn to see organisations that are a lovely place for both parties to reside. I don’t find that many.

When Marx coined that phrase, the world was largely lowly or under educated and employers could exploit their servants. This no longer exists but regrettably, many employers have yet to catch up with this. And so this is where all my work comes from.

So the question I am asking is ‘why, with all the opportunities we have, does this still happen’? Why do I still hear employers say of a potential candidate “No, he’s not going to be any good. He is too old, skills are probably out of date (inference here) and he may not have the stamina”. Does he not know that his statement puts him at odds with Human Rights legislation?

Now I have to tell you, as an older person, I specialise in getting older people jobs and I have a huge success rate. Pity because I am just looking for one employer who discriminates against one of my clients on the basis of their age and I’m into them!!! But my success rate at getting them employment is high and I therefore have not had the chance – as yet.

Having said all that, it is true that some older people are their own worst enemies. Out of date skills, negative attitudes, inability to work with people in other age groups – they make it very difficult for people to fit them into an organisation.

So let’s start talking about it. It is a subject that needs addressing. And, at the commencement of 2017, it’s even more important as employers face recruitment in an employee’s market.

It has been a stressful and unsettling time for all of us since the November 14th early morning shake. If your business or organisation is one of those affected by building closures, perhaps Wellington City Libraries can help you out with any research or information needs that you may have.

If you would like to find out more please contact me either on 801 4059 or email prosearch@wcc.govt.nz. Don’t forget, if you have a Wellington City Libraries card, we can undertake an hour’s free research per topic. Longer requests are charged at $60 per hour. It is free to join the library if you live in the Wellington rate paying area, so if you don’t have a card now, join !

We can assist with in-depth research across a wide range of topics, and also obtain documents or books which are held in our libraries throughout the country.

I also thought I would do another post with links to some useful business continuity resources.

Unaware of the business resources you can access with your Wellington City Libraries card, click through here to see:
http://www.wcl.govt.nz/mygateway/business.html

Marilyn Domney
Business Customer Specialist

Syndetics book coverThe glass wall : success strategies for women at work – and businesses that mean business / Sue Unerman & Kathryn Jacob.
“Never mind the glass ceiling. In the workplace today there’s a glass wall. Men and women can see each other clearly through the divide, but they don’t speak the same language or have the same expectations. And as a result, women and their careers are suffering.

With more women than ever in the workforce, but still too few in the boardroom, now is the time to address the assumptions and miscommunication holding women back. This book gives women the tools they need to master any situation. Drawing on Unerman and Jacob’s own experience in male-dominated businesses, as well as over a hundred interviews with both men and women, The Glass Wall provides clear, smart and easy-to apply strategies for success. From unlocking ambition and developing resilience to nurturing creativity and getting noticed, these are the skills that everyone needs to learn to help break down that wall and create better workplaces for all.” (Syndetics summary)

Syndetics book coverThe coaching habit : say less, ask more & change the way you lead forever / Michael Bungay Stanier.
“In Michael Bungay Stanier’s The Coaching Habit , coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact.

Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples’ potential. He unpacks seven essential coaching questions to demonstrate how – by saying less and asking more – you can develop coaching methods that produce great results.
Get straight to the point in any conversation with The Kickstart Question Stay on track during any interaction with The Awe Question Save hours of time for yourself with The Lazy Question , and hours of time for others with The Strategic Question Get to the heart of any interpersonal or external challenge with The Focus Question and The Foundation Question Finally ensure others find your coaching as beneficial as you do with The Learning Question
A fresh innovative take on the traditional how-to manual, the book combines insider information with research based in neuroscience and behavioural economics, together with interactive training tools to turn practical advice into practiced habits. Witty and conversational, The Coaching Habit takes your work – and your workplace – from good to great.

“Coaching is an art and it’s far easier said than done. It takes courage to ask a question rather than offer up advice, provide and answer, or unleash a solution. giving another person the opportunity to find their own way, make their own mistakes, and create their own wisdom is both brave and vulnerable. In this practical and inspiring book, Michael shares seven transformative questions that can make a difference in how we lead and support. And he guides us through the tricky part – how to take this new information and turn it into habits and a daily practice. – Bren#65533; Brown , author of Rising Strong and Daring Greatly

” The Coaching Habit is a succinct and practical handbook for getting the best from others and yourself.” – Nir Eyal , author of Hooked

“Concise and compelling,” – Bob Sutton , author of Scaling Up Excellence” (Syndetics summary)

Syndetics book coverGood authority : how to become the leader your team is waiting for / Jonathan Raymond.
“Why is it so hard to get people to own their work? Why are most company cultures such stifling places to work even though they’re led by good people with good intentions? And, how is it, that in spite of a half-century of big ideas from business and management gurus that the numbers on “employee engagement” are getting worse? In this compelling new book, Jonathan offers an alternative, a way off the “I can’t find good people” merry go round, by inviting you to embrace a radically personal approach to attracting, retaining and developing top talent. With 34% of the workforce now freelancing in one form or another, the options are clear. Organizational leaders must find a way to offer people something they can’t get by going out on their own other than a steady paycheck. As Jonathan argues, we’re in the personal economy now, and leaders that rely on strategies and tactics to manipulate people are an endangered species. What good people want is personal growth. And, we all know that to grow we need someone outside of ourselves to help us see and change what we don’t yet. Good people want that at work. That’s what being a good authority is all about.Good Authority is full of practical examples, dialogue and tools you can use to change the way you lead. Whether you’re a business owner, executive, team leader or coach looking for new ways to help your clients, this book will light a fire in you that you may not have noticed has gone out. It will help you rediscover your passion for change and challenge your assumptions about how to make it happen. And, it will give you permission to be a little more you than you were yesterday.” (Syndetics summary)

Syndetics book coverDesigning your life : build a life that works for you / Bill Burnett; Dave Evans.Designing Your Life: How to Build a Well-Lived, Joyful Life
“*** The #1 New York Times Bestseller *** ‘Life has questions. They have answers’ New York Times

Whether we’re 20, 40, 60 or older, many of us are still looking for an answer to that perennial question, ‘What do you want to be when you grow up?’ In Designing Your Life , Silicon Valley design innovators Bill Burnett and Dave Evans use their expertise to help you work out what you want – and how to get it.

Their phenomenally successful Life Design course has been tried and tested by thousands of people, from students to mid-career professionals to retirees contemplating a whole new future. Now in book form for the first time, their simple method will teach you how to use basic design tools to create a life that will work for you.

Using real-life stories and proven techniques like reframing, prototyping and mind-mapping, you will learn how to build your way forwards, step-by-positive-step, to a life that’s better by a design of your own making.

Because a well-designed life means a life well-lived.”

(Syndetics summary)

Syndetics book coverFinish big : how great entrepreneurs exit their companies on top / Bo Burlingham.Finish Big: How Great Entrepreneurs Exit Their Companies on Top
“”In Finish Big, Bo Burlingham draws on dozens of interviews to identify eight key factors that determine whether owners leave their businesses happily. He showcases the insights, exits and cautionary tales of entrepreneurs across an array of industries including manufacturing, food and services. Finish Big is an illuminating and inspirational guide to one of the most stressful, and yet potentially rewarding, processes business owners must go through.”” (Syndetics summary)

Syndetics book coverThe business of being social : a practical guide to harnessing the power of Facebook, Twitter, LinkedIn, YouTube and other social media networks for all businesses / Michelle Carvill and David Taylor.
“Expert guidance on building a winning social media strategy for your business. Do you know how your company’s Facebook page actually benefits the business? Are you getting the most out of Twitter, YouTube, Linkedln, Pinterest and Instagram? What are the other key social media platforms and how are businesses using them profitably? Social media has been part of most businesses’ marketing strategy for several years now, but many are still confused about how to stay abreast of emerging channels and get the most out of the long-established ones. Widely praised on first publication, this completely revised new edition of The Business of Being Social breaks down the every aspect of social media, from the basics to the most complex issues, and explains step-by-step how you can build a strategy for success. Learn How to: Create a viable, integrated, manageable social media strategy, Understand the newer platforms, including Google+, Tumblr, Whats App, Ello and Others, Mange effective social advertising campaigns, Grow vibrant communities on all relevant social media platforms and use them to understand your audience Book jacket.” (Syndetics summary)

I’m here working out of Karori Library. Back at Central tomorrow. So if you have any business queries or research – we are still open for business. You can keep up to date with all the latest news via Pressreader. And if you are having to work from home, don’t forget Zinio magazines

Syndetics book coverDesign a better business : new tools, skills and mindset for strategy and innovation / written by Patrick van der Pijl, Justin Lokitz and Lisa Kay Solomon. “guide for real innovation in the real world…. A fantastic collection of thoughts, practical methodologies and an overall bent to getting real innovation done in the real world. Too many innovation-focused business books these days are based on fanciful methodologies that sound great in theory, but lack substantive examples of how to put this kind of thinking into practice. In Design a Better Business, the authors have compiled both the abstract approaches as well as real-world cases of successful innovation practices that give the reader a clear, well reasoned strategy for innovating in their businesses, products and teams.” (Amazon reviewer)
Syndetics book coverFrugal innovation : how to do better with less / Navi Radjou and Jaideep Prabhu ; [foreword by Paul Polman].
Frugal innovation is a way that companies can develop high-quality products and create more value with limited resources. In today’s cost-constrained environment, companies in the developed economies are seeking new routes to long-term business success – while also appealing to cost-conscious and environmentally-aware consumers. With an estimated trillion-dollar global market for sustainable products, and with potentially huge cost savings to be gained, frugal innovation is revolutionising business and reshaping management thinking. This seminal book gives an overview of the principles, perspectives and techniques behind frugal innovation, connecting with key contemporary business concepts such as the sharing and circular economies and the maker movement. It offers a blueprint for leaders and managers in companies of all sizes and across all sectors on how to profit from doing business frugally. Based on the authors’ six key principles of frugal innovation, and packed with targeted advice and recommendations for business functions such as R&D, operations, HR and sales, Frugal Innovation is a masterclass in the art of doing more with less.
Syndetics book coverUnlocking happiness at work : how a data-driven happiness strategy fuels purpose, passion and performance / Jennifer Moss.
Unlocking Happiness at Work takes you on a journey into why and how leaders should become compassionate capitalists and ensure that their teams thrive. This book debunks the myth that happiness at work is a waste of time and demonstrates how it can deliver a more productive and engaged workforce, which can have real impact on the bottom line. Based on two decades of scientific research, real-time data, interviews and case studies, this book proves that happiness fuels higher performance, provides a greater sense of purpose and spreads passion throughout organizations. With insightful practical guidance throughout, Unlocking Happiness at Work is a lively and persuasive exploration of how to be more happy and make others more happy through the power of habits, emotional intelligence and an innovative approach to work/life flow. Case studies from lululemon, Zappos, Misfit Inc, The Body Shop and more are supported by tangible data and key performance indicators that show the significant benefits that come from adopting a happiness strategy. This is an essential resource for leaders who want to increase sustainability, attract new talent, improve their brand and boost profitability – in a way that is life-enhancing for them and their people./
Syndetics book coverThe automatic customer : creating a subscription business in any industry / John Warrillow.The Automatic Customer: Creating a Subscription Business in Any Industry
“What if a company, no matter the size or industry, could attract repeat customers and recurring sales without having to resell its goods or services every single time? SellabilityScore.com founder Warrillow (Built to Sell) successfully empowers readers with this primer on transforming any business into a subscription business. He explores the move by companies like Apple and Amazon into this area and shows how subscribers increase value, smooth out demand, generate automatic payments, and stay recession-proof. Warrillow doesn’t neglect the inherent challenges, but where most readers will want to focus is on the nine subscription business models he provides. These different approaches, which include membership websites, private clubs, and subscription-based e-commerce, each come with advice from insiders and tips on the types of business best suited for that particular model. The book’s final section offers shortcuts for setting up and building a subscription-based revenue stream, along with solid guidance for measuring progress, viability, and performance. Warrillow also deals with funding growth, the psychology behind selling a subscription, and scaling a business. Full of valuable advice that will smooth the way for more predictable income, this book will help ease the transition to a subscription model. (Feb.) (c) Copyright PWxyz, LLC. All rights reserved.(c) Copyright PWxyz, LLC. All rights reserved” (Publisher Weekly)
Syndetics book coverLead like a woman : your essential guide for true confidence, career clarity, vibrant wellbeing and leadership success / Megan Dalla-Camina and Michelle McQuaid.
Lead Like A Woman guides women to see more of who they really are, and get more of what they truly want, helping women uncover the stories and blocks that hold them back, and giving them the tested roadmap and tools to create the career and life they long for. If you are a woman seeking more confidence, to build your personal brand, find a mentor or sponsor, or create a wellbeing plan that works, this book will help. It’s for you if your goal is to step into your presence and personal power and become the authentic leader you have always wanted to be. And it’s for you if you finally want to unhook yourself from the stories that hold you back, and get the roadmap to live and lead like you long to. For leaders, this book will provide the searing insights you need to understand the professional woman’s journey, as well as provide tools and coaching for you to become a leader who can actually make a positive impact for women at work. With each chapter including a “For Leaders” coaching section, this book will prove invaluable in your own journey to help unlock women’s potential-and your own. The Lead Like A Woman journey fuses the latest research from positive psychology, neuroscience, gender science, leadership development, and wellbeing, with real stories of what it’s like to work in a world that is still dominated by masculine modes of leadership and success. Sharing cutting-edge models on authentic leadership, how to understand gender mindsets, and leverage feminine traits to lead and live better, it will forever change the way you view your career, your leadership, and your life.
Syndetics book coverSmart partners : building successful relationships in business and life / Jim Burba and Bob Hayes.
“Two men who have been partners in life and in business for more than twenty-five years share their story and present ideas about the principles they believe make personal and work partnerships successful”– Provided by publisher.

Syndetics book coverBeyond measure : the big impact of small changes / Margaret Heffernan. “A powerful manifesto for CEOs and employees alike: Influential and award-winning business leader Margaret Heffernan reveals how organizations can build ideal workplace cultures and create seismic shifts by making deceptively small changes. By implementing sweeping changes, businesses often think it’s possible to do better, to earn more, and have happier employees. So why does engagement prove so difficult and productivity so elusive? In Beyond Measure, Margaret Heffernan looks back over her decades spent overseeing different organizations and comes to a counterintuitive conclusion: it’s the small shifts that have the greatest impact. Heffernan argues that building the strongest organization can be accelerated by implementing seemingly small changes, such as embracing conflict as a creative catalyst; using every mind on the team; celebrating mistakes; speaking up and listening more; and encouraging time off from work.  Packed with incredible anecdotes and startling statistics, Beyond Measure takes us on a fascinating tour across the globe, highlighting disparate businesses and revealing how they’ve managed to change themselves in big ways through incremental shifts. How did the CIA revolutionize their intelligence gathering with one simple question? How did one organization increase their revenue by $15 million by instituting a short coffee break? How can a day-long hackathon change the culture of a company? Told with wry wit and knowing humor, Heffernan proves that it’s often the small changes that make the greatest, most lasting impact.” (Syndetics summary)

Syndetics book coverSocial selling : techniques to influence buyers and changemakers / Tim Hughes and Matt Reynolds. “As the digital landscape has changed buyers’ habits it’s increasingly difficult to reach them early enough in their decision-making process using traditional sales methods. Developing relationships with decision-makers through social networks has become an increasingly critical skill – enabling sales professionals to engage early on and ‘hack’ the buying process. Social Selling provides a practical, step-by-step blueprint for harnessing these specific and proven techniques including:- How to use networks purposefully to build social trust and create a high quality community – How to develop real influence and authority in your subject area and connect with change-makers – How to scale the social selling strategy across an organisation including maturity and investment models, risk and governance, and technology platforms.Written by Tim Hughes, a thought-leader and renowned practitioner in social selling, and Matt Reynolds, one of the UK’s leading technology sociologists, this is essential reading for sales professionals, digital sales directors, and SMEs who want to embrace the power of social selling in their organisation. The book is also supported by eight bonus ‘how-to’ articles, giving more depth on how to run the processes discussed in the book.” (Syndetics summary)

Syndetics book coverLeading innovation : 5 steps to monetising ideas for business growth / Tracey Walsh. “Leading Innovation reveals the innovation secrets of senior executives from some of the biggest business names in Australia including Telstra, Origin and CSIRO. This step-by-step book outlines proven strategies for solving critical business problems and monetising ideas – for growth and sustainability. This book makes innovation truly accessible. Readers are taken on a journey through customer engagement, business model examination, talent management and design thinking. This is a handy companion guide for any leader who wants to make a lasting impact. Transform your corporate, medium sized business or government department using the 5 step method: RISK * RELATE * RESONATE * RESOURCE * REVOLUTIONISE” (Syndetics summary)

Syndetics book coverMapping experiences : a guide to creating value through journeys, blueprints and diagrams / Jim Kalbach. ” Customers who have inconsistent, broken experiences with products and services are understandably frustrated. But it’s worse when people inside these companies can’t pinpoint the problem because they’re too focused on business processes. This practical book shows your company how to use alignment diagrams to turn valuable customer observations into actionable insight. With this unique tool, you can visually map your existing customer experience and envision future solutions.  Product and brand managers, marketing specialists, and business owners will learn how experience diagramming can help determine where business goals and customer perspectives intersect. Once you’re armed with this data, you can provide users with real value.   Mapping Experiences is divided into three parts:   Understand the underlying principles of diagramming, and discover how these diagrams can inform strategy Learn how to create diagrams with the four iterative modes in the mapping process: setting up a mapping initiative, investigating the evidence, visualizing the process, and using diagrams in workshops and experiments See key diagrams in action, including service blueprints, customer journey maps, experience maps, mental models, and spatial maps and ecosystem models” (Syndetics summary)

Syndetics book coverThe innovation maze : 4 routes to a successful new business case / Gijs Van Wulfen. “Do you struggle with innovation? The Innovation Maze makes innovation simple. It shows you four different routes through the wonderfully designed innovation maze to successful new business cases for new products or services. This book is your guide on HOW to solve the innovation maze.   When you innovate and generate great ideas for new products or services, you are faced with so many pitfalls. A lot of people experience innovation as a maze and get lost on the way. The fuzzy front end of innovation causes many projects to have a false start. Eighty percent of all innovation projects never even reach the market. This book is your guide on HOW to solve the innovation maze. It shows you four different routes through the wonderfully designed innovation maze to successful new business cases for new products or services:   1. I have an idea; now what? 2. I discovered a new technology; now what?   3. I identified a relevant unsolved problem; now what?  4. I face a business challen≥ now what?  For each of the four innovation routes you will get practical and visual checklists to answer vital questions like: How do I know there’s a need for it? How do I know it is technologically do-able? How do I know I can realize a profit? You will end up with a great format for a successful new business case for your innovative ideas.  It’s written for start-ups, entrepreneurs, managers and consultants. Gijs van Wulfen is the author of innovation bestseller The Innovation Expedition and is one of LinkedIn’s first Influencers. He ranks in the top 10 of the International Top 40 Innovation Bloggers.” (Syndetics summary)

Syndetics book coverWinning with data : transform your culture, empower your people, and shape the future / Tomasz Tunguz and Frank Bien. “Crest the data wave with a deep cultural shift Winning with Data explores the cultural changes big data brings to business, and shows you how to adapt your organization to leverage data to maximum effect. Authors Tomasz Tunguz and Frank Bien draw on extensive background in big data, business intelligence, and business strategy to provide a blueprint for companies looking to move head-on into the data wave. Instrumentation is discussed in detail, but the core of the change is in the culture–this book provides sound guidance on building the type of organizational culture that creates and leverages data daily, in every aspect of the business. Real-world examples illustrate these important concepts at work: you’ll learn how data helped Warby-Parker disrupt a $13 billion monopolized market, how ThredUp uses data to process more than 20 thousand items of clothing every day, how Venmo leverages data to build better products, how HubSpot empowers their salespeople to be more productive, and more. From decision making and strategy to shipping and sales, this book shows you how data makes better business.  Big data has taken on buzzword status, but there is little real guidance for companies seeking everyday business data solutions. This book takes a deeper look at big data in business, and shows you how to shift internal culture ahead of the curve.   Understand the changes a data culture brings to companies Instrument your company for maximum benefit Utilize data to optimize every aspect of your business Improve decision making and transform business strategy   Big data is becoming the number-one topic in business, yet no one is asking the right questions. Leveraging the full power of data requires more than good IT–organization-wide buy-in is essential for long-term success. Winning with Data is the expert guide to making data work for your business, and your needs.” (Syndetics summary)

Syndetics book coverChapter one : you have the power to change stuff / Daniel Flynn. “The world probably doesn’t need another book. And while this object you hold in your hands might look like one, it’s so much more .   It’s an invitation. And it’s addressed to you. To inspire you to challenge everything, to remind you that you can turn ideas into reality and to present you the opportunity to be part of bold idea that could change the course of history.   Chapter One is the story of three kids from Melbourne, Australia with zero experience in business who had an idea and the crazy belief that we all have the power to change stuff. It started with the World Water Crisis (and how to end it) but has developed into an award-winning consumer goods brand that empowers millions of people to fight poverty with every munch of muesli, sip of water or pump of hand wash. And that’s just the beginning.   This is the story of epic proportions by Thankyou co-founder Daniel Flynn about Thankyou’s gut-wrenching decisions, wild mistakes and daring moves in business, marketing and social enterprise so far. You’ll laugh at their boldness, cry at their failings and be inspired by their determination.  But more than that, you’ll understand that, no matter your walk of life, you too have the power to change stuff.” (Syndetics summary)

Syndetics book coverThe culture map : breaking through the invisible boundaries of global business / Erin Meyer. “Whether you work in a home office or abroad, business success in our ever more globalized and virtual world requires the skills to navigate through cultural differences and decode cultures foreign to your own. Renowned expert Erin Meyer is your guide through this subtle, sometimes treacherous terrain where people from starkly different backgrounds are expected to work harmoniously together.  When you have Americans who precede anything negative with three nice comments; French, Dutch, Israelis, and Germans who get straight to the point (“your presentation was simply awful”); Latin Americans and Asians who are steeped in hierarchy; Scandinavians who think the best boss is just one of the crowd–the result can be, well, sometimes interesting, even funny, but often disastrous.  Even with English as a global language, it’s easy to fall into cultural traps that endanger careers and sink deals when, say, a Brazilian manager tries to fathom how his Chinese suppliers really get things done, or an American team leader tries to get a handle on the intra-team dynamics between his Russian and Indian team members.  In The Culture Map , Erin Meyer provides a field-tested model for decoding how cultural differences impact international business. She combines a smart analytical framework with practical, actionable advice for succeeding in a global world.” (Syndetics summary)

Syndetics book coverA world of difference : leading in global markets with cultural intelligence / Felicity Menzies.
“Having a diverse workforce makes “A World of Difference”. Companies and organisations that have a diverse workforce benefit from increased innovation, creativity, performance and a better bottom line. However, building diverse teams in the workforce is not easy. Not everyone has the Cultural Intelligence (CQ) to work with people from other countries and cultures. Cultural Intelligence is not a personality trait, nor is it something you are born with. Rather, Cultural Intelligence develops through education, training, and experience. A good place to start to find out more about CQ is Felicity Menzies’ new book “A World of Difference”.

Filled with a mix of anecdotes drawn for the author’s personal experiences and research on this topic, Menzies helps leaders to understand Cultural Intelligence and how it can give them an enviable competitive advantage.
Companies with leaders and workers who have high Cultural Intelligence are more agile. These organisations can quickly adapt processes, products, and services to capture new opportunities and respond to change across diverse markets.
Cultural Intelligence also promotes successful intercultural relations, both inside and outside the organisation. This improves business performance via enhanced innovation, increased workforce engagement, and more effective partnering”. (Syndetics summary)

Syndetics book coverInstant networking : the simple way to build your business network and see results in just 6 months / Stefan Thomas.
“A fresh take on the vital business skill of networking. Networking is something that many of us dread and try to avoid at all costs. But no longer the sole remit of sales people, it has become a vital business skill for us all. Expected to negotiate effectively through our careers, social lives and online presence, networking 24/7 has become a real challenge. Many experts believe that you need to be super confident or a brilliant presenter in order to network to the best of your ability but networking has changed.

Let Stefan Thomas show you how to take a fresh look at Networking 2.0 and teach you how networking is no longer just something we do with other people and it’s no longer an activity, it’s a new way of thinking and acting. Instant Networking will show you how to build networking into all that you do, whether you’re self-employed, fresh out of education and ready to take on the world or just ready to make your presence known.

Learn how to:

Combine networking, social media, marketing, and sales skills to give a full picture of how to network effectively Explore how to establish your personal brand Build networking into your existing day-to-day activities Deal with the key challenges people face at networking events” (Syndetics summary)

Syndetics book coverStrategize : product strategy and product roadmap practices for the digital age / Roman Pichler. “Create a winning game plan for your digital products with Strategize: Product Strategy and Product Roadmap Practices for the Digital Age. Using a wide range of proven techniques and tools, author Roman Pichler explains how to create effective strategies and actionable roadmaps to help you maximize your chances of creating successful products. Written in an engaging and no-nonsense style, Strategize offers practical advice and valuable examples so that you can apply the practices directly to your products.

Comprehensive and insightful, the book will enable you to make the right strategic decisions in today’s dynamic digital age.

Praise for “Strategize”:

“”Strategize” offers a comprehensive approach to product strategy using the latest practices geared specifically to digital products. Not just theory, the book is chock-full of real-world examples, making it easier to apply the principles to your company and products. “Strategize” is essential reading for everyone in charge of products: product executives, product managers, and product owners.”

Steve Johnson, Founder at Under10 Consulting, author, speaker, consultant, guitar player.

“Whether you are new to product management or an experienced practitioner, “Strategize” is a must read. You are guaranteed to get new ideas about how to develop or improve your product strategy and how to execute it successfully. It’s an essential addition to every product manager’s reading list.”

Marc Abraham, Senior Product Manager at Notonthehighstreet.com.

“Roman Pichler’s latest book provides essential guidance for all product owners and anyone involved in product strategy or roadmapping. I highly recommend it.”

Mike Cohn, Author of “Succeeding with Agile,” “Agile Estimating and Planning,” and “User Stories Applied” (Syndetics summary)

Syndetics book coverGrit to great : how perseverance, passion, and pluck take you from ordinary to extraordinary / by Linda Kaplan Thaler and Robin Koval.
“In Grit to Great, Linda Kaplan Thaler and Robin Koval tackle a topic that is close to their hearts, one that they feel is the real secret to their own success in their careers–and in the careers of so many people they know and have met. And that is the incredible power of grit, perseverance, perspiration, determination, and sheer stick-to-it-tiveness. We are all dazzled by the notion that there are some people who get ahead, who reach the corner office because they are simply gifted, or well-connected, or both. But research shows that we far overvalue talent and intellectual ability in our culture. The fact is, so many people get ahead–even the gifted ones–because they worked incredibly hard, put in the thousands of hours of practice and extra sweat equity, and made their own luck. And Linda and Robin should know–they are two girls from the Bronx who had no special advantages or privileges and rose up through their own hard work and relentless drive to succeed to the top of their highly competitive profession.

In a book illustrated with a cornucopia of stories and the latest research on success, the authors reveal the strategies that helped them, and countless others, succeed at the highest levels in their careers and professions, and in their personal lives. They talk about the guts–the courage–necessary to take on tough challenges and not give up at the first sign of difficulty. They discuss the essential quality of resiliency. Everyone suffers setbacks in their careers and in life. The key, however, is to pick yourself up and bounce back. Drawing on the latest research in positive psychology, they discuss why optimists do better in school, work, and on the playing field–and how to reset that optimistic set point. They talk about industriousness, the notion that Malcolm Gladwell popularized with the 10,000-hour rule in his book Outliers. Creativity theorist Mihaly Csikszentmihalyi believes it takes a minimum of 10 years for one’s true creative potential to be realized. And the authors explore the concept of tenacity–the quality that allows us to remain focused and avoid distraction in order to get the job done–an increasingly difficult task in today’s fragmented, cluttered, high-tech, connected world.

Written in the same short, concise format as The Power of Nice and leavened with the natural humor that characterizes Linda’s and Robin’s lives–and books–Grit to Great is destined to be the book everyone in business needs.” (Syndetics summary)

Syndetics book coverThe greats on leadership : classic wisdom for modern managers / Jocelyn Davis.
You don’t need a big title or a business degree in order to lead with impact. What you need is practical wisdom: the insight, judgment, and strength of character that all great leaders have, but that most business schools and corporate workshops don’t teach. The Greats on Leadership gets you there. Jocelyn Davis takes you on an in-depth tour of the best leadership ideas of the past twenty-five centuries-featuring classic authors from Plato to Winston Churchill, William Shakespeare to Jane Austen, Alexander Hamilton to Peter Drucker, and many more-combined with the best contemporary leadership concepts and plenty of real-life tools and examples. No matter where in the organization you sit, this remarkably readable and practical guide will set you on the road to becoming a great leader

Syndetics book coverThe performance principle : a practical guide to understanding motivation in the modern workplace / Mackenzie Kyle.
“An engaging and accessible guide to getting the most from your workplace teams. The Performance Principle is written for any manager, supervisor, or business leader who feels there must be a better, more systematic way to motivate their team and achieve phenomenal results. It tells the fictional story of Will Campbell, the newly promoted executive in charge of the Hyler manufacturing facility. The company has fallen on hard times and Campbell is given a year to turn around Hyler�s fortunes, a feat made all the more challenging because of the discontent among all of Hyler�s employees, from management to sales to the unionized shop floor. Over the course of several tumultuous months, Campbell and his team learn the unique principles of performance management and the powerful results it can deliver.Unique, lively and powerfully effective, The Performance Principle illustrates the fundamentals of performance management, providing a model that allows the reader to understand exactly what motivates people in the workplace, and how to align this with the organization’s strategy.” (Syndetics summary)

Syndetics book coverThe network imperative : how to survive and grow in the age of digital business models / Barry D. Libert, Megan Beck, Jerry Wind.
“Digital networks are changing all the rules of business. New, scalable, digitally networked business models, like those of Amazon, Google, Uber, and Airbnb, are affecting growth, scale, and profit potential for companies in every industry. But this seismic shift isn’t unique to digital start-ups and tech superstars. Digital transformation is affecting every business sector, and as investor capital, top talent, and customers shift toward network-centric organizations, the performance gap between early and late adopters is widening.

So the question isn’t whether your organization needs to change, but when and how much.

The Network Imperative is a call to action for managers and executives to embrace network-based business models. The benefits are indisputable: companies that leverage digital platforms to co-create and share value with networks of employees, customers, and suppliers are fast outpacing the market. These companies, or network orchestrators , grow faster, scale with lower marginal cost, and generate the highest revenue multipliers.

Supported by research that covers fifteen hundred companies, authors Barry Libert, Megan Beck, and Jerry Wind guide leaders and investors through the ten principles that all organizations can use to grow and profit regardless of their industry. They also share a five-step process for pivoting an organization toward a more scalable and profitable business model.

The Network Imperative , brimming with compelling case studies and actionable advice, provides managers with what they really need: new tools and frameworks to generate unprecedented value in a rapidly changing age.”
(Syndetics summary)
Syndetics book coverThe founder’s mentality : how to overcome the predictable crises of growth / Chris Zook & James Allen.
“Three Principles for Managing–and Avoiding–the Problems of Growth. Why is profitable growth so hard to achieve and sustain? Most executives manage their companies as if the solution to that problem lies in the external environment: find an attractive market, formulate the right strategy, win new customers.
But when Bain & Company’s Chris Zook and James Allen, authors of the bestselling Profit from the Core , researched this question, they found that when companies fail to achieve their growth targets, 90 percent of the time the root causes are internal, not external–increasing distance from the front lines, loss of accountability, proliferating processes and bureaucracy, to name only a few. What’s more, companies experience a set of predictable internal crises, at predictable stages, as they grow. Even for healthy companies, these crises, if not managed properly, stifle the abilityto grow further–and can actively lead to decline.

The key insight from Zook and Allen’s research is that managing these choke points requires a “founder’s mentality”–behaviors typically embodied by a bold, ambitious founder–to restore speed, focus, and connection to customers:

* An insurgent’s clear mission and purpose
* An unambiguous owner mindset
* A relentless obsession with the front line

Based on the authors’ decade-long study of companies in more than forty countries, The Founder’s Mentality demonstrates the strong relationship between these three traits in companies of all kinds–not just start-ups–and their ability to sustain performance. Through rich analysis and inspiring examples, this book shows how any leader–not only a founder–can instill and leverage a founder’s mentality throughout their organization and find lasting, profitable growth”.
(Syndetics summary)

Syndetics book coverOptimize your strengths : use your leadership strengths to get the best out of you and your team / James Brook and Dr Paul Brewerton.
“Discover your unique edge. Each of us has our own set of strengths, abilities and skills that allow us to shine and deliver exceptional results. These are our underlying qualities that energise us and we are great at (or have potential to become great at). But how do you understand and build upon your strengths and how do you inspire others to do the same?

Optimize Your Strengths provides a proven strengths-based approach to achieving peak performance for you and your team. You’ll discover your core strengths and learn how to use these to bring out the best in yourself and inspire passion, innovation and engagement in those you lead. Using the Stretch Leadership Model, leadership and organisational development experts, James Brook and Paul Brewerton, show you how to lead beyond boundaries and develop positive habits that drive you to continuously improve and take advantage of new opportunities.

Through a fictional narrative that brings the subject to life; follow the journey of Joe (a leader facing both personal and professional crises), as you learn to:

Discover, analyse and grow you and your team’s natural strengths and abilities in pursuit of a compelling vision Develop an energising and powerful leadership approach based on strengths, solutions and possibilities Use a Stretch Toolbox of six step-by-step models to uncover your leadership edge and grow into an inspiring leader Get hands-on experience working through chapter exercises on an accompanying website Take real action to continually enhance your strengths and improve your weaknesses” (Syndetics summary)

Syndetics book coverBreaking the trust barrier : how leaders close the gaps for high performance / JV Venable.Breaking the Trust Barrier: How High-Performance Teams Lead Together
“Build Extraordinary Trust and Lead Your Team to a Higher Plane. For former US Air Force Thunderbirds’ commander and demonstration leader JV Venable, inspiring teamwork was literally a matter of life and death. On maneuvers like the one pictured on the cover, the distance between jets was just eighteen inches. Closing the gaps to sustain that kind of separation requires the highest levels of trust.

On the ground or in the air, from line supervisor to CEO, we all face the same challenge. Our job is to entice those we lead to close the gaps that slow the whole team down–gaps in commitment, loyalty, and trust. Every bit of closure requires your people to let go of biases and mental safeguards that hold them back. The process the Thunderbirds use to break that barrier and craft the highest levels of trust on a team with an annual turnover of 50 percent is nothing short of phenomenal. That process is packaged here with tips and compelling stories that will help you build the team of a lifetime”.
(Syndetics summary)

Syndetics book coverDifference makers : a leader’s guide to championing diversity on boards / Dr Nicola Howe, Alicia Curtis.
“‘Outstanding insight into how to effectively embrace diversity … a roadmap for creating better organisations, better companies and a better society.’ – Rhys Williams, 2015 Young West Australian of the Year ‘…includes practical tools, checklists and activities for both the aspiring and experienced director.’ – Angie Paskevicius, CEO, Holyoake ‘If you seriously want to make a difference – you must read Difference Makers.’ – David Koutsoukis, founder of the Exceptional Teams Academy ‘I recommend this book to all those who believe we deserve better organisations.’ – Rabia Siddique, international humanitarian, author and advocate ‘…a sound rationale highlighting the importance of diversity in achieving good governance … a nuanced and thoughtful resource designed to help meet the challenge.’ – Professor David Gilchrist, director, Curtin University Dr Nicky Howe is a CEO and leadership and management expert, with a doctorate of business administration from the University of Western Australia, and postgraduate qualification in management from Flinders University. Nicky has a passion for building the capacity of individuals, organisations and communities. She is author of Better Relationships with Those You Lead, a handbook of practical skills and strategies for leaders and managers. Alicia Curtis is one of Western Australia’s most inspiring young social and business entrepreneurs, an award-winning speaker and leadership facilitator. Alicia established Alyceum in 2002 developing innovative transformational leadership programs. Alicia has a master’s degree in business leadership and was named one of the Australian Financial Review’s 100 Women of Influence in 2014. Together Nicky and Alicia founded the Engaging Young Leaders on Aged Care and Community Boards governance program, and as a consequence they were driven to share their findings and experiences in this fascinating book.” (Syndetics summary)

Syndetics book coverDesign to grow : how Coca-Cola learned to combine scale and agility (and how you can too) / David Butler and Linda Tischler.Design to Grow: How Coca-Cola Learned to Combine Scale and Agility (and How You Can Too)
“Expert advice from Coca-Cola’s vice president of Innovation and Entrepreneurship: Learn how Coca-Cola uses design to grow its business by combining the advantages of scale with the agility to respond to fast-changing market conditions.
In today’s world, every company is at risk of having a “Kodak Moment”-watching its industry and the competitive advantages it has developed over years, even decades, vanish overnight. The reason? An inability to adapt quickly to new business realities. Established companies are at risk, but it’s no easier being an agile startup, because most of those fail due to their inability to scale. Tomorrow’s business winners-regardless of size or industry-will be the ones that know how to combine scale with agility.

In Design to Grow , a Coca-Cola senior executive shares both the successes and failures of one of the world’s largest companies as it learns to use design to be both agile and big. In this rare and unprecedented behind-the-scenes look, David Butler and senior Fast Company editor, Linda Tischler, use plain language and easy-to-understand case studies to show how this works at Coca-Cola-and how other companies can use the same approach to grow their business. This book is a must-read for managers inside large corporations as well as entrepreneurs just getting started.” (Syndetics summary)

There was a good sized group of small business owners at Central Library last night (30th June) to hear Henry Lee from Ascendency. The event “how do you build a $1M business” took the form of an interactive workshop with attendees breaking off into small groups to discuss different topics, and then reporting back to the whole group. There was a discernible buzz around the workshop, so I hope that attendees enjoyed the event.
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If you do have ideas for topics you would like to hear speakers on, please do get in touch with me.

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