Current Vacancies
Central Library Enquiries Team Vacancy | Central Library Customer Service positions | Shelving work at Island Bay and Newtown Libraries | Central Library 10 hour Collection Maintenance Vacancy
Central Library Enquiries Team Vacancy
Full-time customer service team member position
The Central Library has the highest visitor rate per capita in N.Z. and sustains a 99-100% customer satisfaction rating. Staff meet customer needs through a variety of channels - in-person, website, telephone, and via extension services.
Join our busy friendly team and extend your competencies from customer service to personalised customer case management.
You will assist in providing a full client information service over a wide range of subject areas - work may extend over specific customer niches:
- Housebound & Senior Customer niche
- Fiction & Audio Visual (including Audio Books)
- History and Geography
- Arts and Music
- General and Social Sciences
Some evening/weekend work may be included.
The preferred candidate for this vacancy will demonstrate:
- An affinity with the recreation and information needs of senior age customers and customers with varying disabilities
- An attention to detail and a methodical work style, working to achieve delivery deadlines
- Excellent customer service and communication
- The ability to work both independently and in a team environment
- A good working knowledge of Fiction and/or Biography/History will be an advantage
Role descriptions and application forms can be collected from any Wellington City Library. They are also available to download: Application Form, Role Description
If you require further information please contact Karl Tilley on 8014086; karl.tilley@wcc.govt.nz or Anne Selwyn on 8014070; anne.selwyn@wcc.govt.nz.
Please send a written expression of interest, outlining what you would bring and what you would gain from this opportunity, to:
Sharron Ashby
Organisational Support
Wellington City Libraries
P O Box 1992
Wellington 6140
Applications close at 5.00pm on Thursday 17th July, 2008.
This position is open to internal & external applicants.
Team Member Customer Service
Central Library CICM - Permanent Part-Time Positions
CICM has two permanent 14 hour per week vacancies, each one to be worked over 2 nights (5:00 or 5:30pm - 8:30 or 9:00pm) and all day Saturday (9:00am - 5:00pm).
Key responsibilities for these vacancies include all library circulation functions, assisting library customers at the information desk and support for the children and youth enquiry desk.
We are looking for people who:
- can demonstrate a strong level of customer focus
- show attention to detail
- have cash handling experience
- have the ability to work well in a team or on their own
- can demonstrate good communication skills
The successful applicants may also be required to work an occasional rostered Sunday, this will be outside the normal weekly hours and paid at a higher rate.
If you require further information please contact: Bernice Dickie on 801 4056 (bernice.dickie@wcc.govt.nz), or Andrea Dingwall on 801 3499 (andrea.dingwall@wcc.govt.nz).
Application forms and role descriptions are available to download - Application Form, Role Description, or from any branch of the library.
Applications close 5.00pm, Friday 11 July, and should be sent to:
Sharron Ashby
Organisational Support
Wellington City Libraries
P O Box 1992
Wellington 6140
All applications should be marked "CICM 14 hour vacancy".
Alternatively, applications may be emailed to sharron.ashby@wcc.govt.nz, with 'CICM 14 hour vacancy' in the subject line.
This vacancy is open to both internal and external applicants.
Shelver wanted at Island Bay and Newtown Libraries
We are looking for a fit, reliable and conscientious person to shelve books and other library items for 12 hours per week.
You will need to work at both branches.
Ideally, these twelve hours will be spread evenly over four or five days between Monday and Saturday.
The successful applicant will be required to:
- occasionally undertake other library duties for which training will be given
- work without supervision and in a safe manner
- need to communicate effectively with library staff and patrons
- demonstrate initiative and take responsibility for meeting work targets
- prioritise tasks in order to meet the team objectives
- ask for help and actively seek guidance from others when needed
- show commitment to the goals of the organisation
If you require more information, contact Sonia Coles on 389 2830, or sonia.coles@wcc.govt.nz. Application forms and role descriptions are available to download - Application Form, Role Description.
Applications close 5.00pm, Friday 4th July, 2008. Please send your completed application form with cover letter to:
Sharron Ashby
Organisational Support
Wellington City Libraries
P O Box 1992
Wellington 6140
All applications should be marked "South Cluster Shelving Vacancy".
Alternatively, applications may be emailed to sharron.ashby@wcc.govt.nz, with 'South Cluster Shelving Vacancy' in the subject line.
This vacancy is open to both internal and external applicants.
Central Library 10 hour Collection Maintenance Vacancy
We are looking for an energetic, fit, reliable and conscientious person to join our Central Library team.
The successful applicant will have responsibility for shelving our children's collection and the adult audio visual collection, keeping all areas neat and tidy.
This position will need to be worked over 5 days, Monday - Friday.
The successful applicant will be required to:
- return library materials promptly and accurately to the shelves
- demonstrate a basic knowledge of Dewey concepts
- work without supervision and in a safe manner
- communicate effectively with library staff and customers
- demonstrate initiative and take responsibility for meeting work targets
- prioritise tasks in order to meet the team objectives
- ask for help and actively seek guidance from others when needed.
If you require further information please contact: Bernice Dickie on 801 4056, email bernice.dickie@wcc.govt.nz or Andrea Dingwall on 801 3499, email andrea.dingwall@wcc.govt.nz.
Role descriptions and application forms can be collected from any Wellington City Library. They are also available to download: Application Form, Role Description.
Applications close 5.00pm, Friday 4 July, and should be sent to:
Sharron Ashby
Organisational Support
Wellington City Libraries
P O Box 1992
Wellington 6140
All applications should be marked "CICM TMCM vacancy".
Alternatively, applications may be emailed to sharron.ashby@wcc.govt.nz, with 'CICM TMCM vacancy' in the subject line.
This vacancy is open to both internal and external applicants.
