Working for Wellington City Libraries and Community Spaces

We're looking for people who share our passion for Wellington and have the same values that we do - to make our city an even better place to live and work in.

We are a business unit of Wellington City Council where services and projects are as diverse and interesting as the people who deliver them. Join us in making a positive difference - shape your own future, while reshaping the future of Wellington.

Current vacancies

Team Member Customer Service - Central Circulation, Brooklyn & Wadestown team

Permanent part-time position (29 hours)

Are you a team player looking for a role where you can help customers to use our services and collections for their information and enjoyment?
Are you passionate about library services to children/adults, but equally able to build rapport with customers of all ages?
Do you have a proven record of using initiative and sustaining high work outputs, even when unsupervised?

If so, then there is a great opportunity for you at Wellington City Libraries. The Central, Brooklyn and Wadestown Libraries are looking for someone to join them in a 29 hour per week permanent role. These hours will be worked 8 hours per day on Mondays, Thursdays and Fridays and 5 hours on Saturday afternoons with one late night per week.

About us:
Our vision is a vibrant destination connecting with communities to spark imagination and discovery. Our libraries are focused on providing education, information and recreation services to our communities through the network of libraries including the Central Library and eleven branch libraries.

The role:
The major focus of this role is the provision of lending services. It involves a broad range of activities which may include:

  • Membership services including joining customers, answering membership queries and processing payments
  • Issuing and returning library materials
  • Sorting, shelving, displaying and promoting library materials
  • Provision of exceptional customer service
  • Delivery of children’s programmes to groups of preschool and primary school children

About you:
You will be a team player who thrives on providing exceptional customer service to customers; you'll be able to build rapport with customers of all ages. You will pride yourself on being flexible, well organised and you will be accurate and have an excellent eye for detail.

The following experience and skills are also necessary to be successful in this position:

  • Excellent oral and written communication skills to work with our diverse range of customers
  • Ability to work independently and in a team environment
  • Experience in handling money accurately
  • Good physical fitness
  • Good computer skills; experience with library management systems may be an advantage
  • A proven ability and willingness to present children's prgrammes

Apply online and please provide a covering letter with your CV in the same document, outlining the skills and experience you could bring to this role.

For more information contact Andrea Kennedy-Moffat, Coach Libraries and Community Spaces (Central Library) on 04 801 3499 or email andrea.kennedy-moffat@wcc.govt.nz.

Click this link to apply

Applications close Sunday 27 July 2014.

Full list of Wellington City Council vacancies

Create your "profile" to join the Council Talent Pool

staff member at issues desk

Create your profile with us by registering your CV and telling us your role preferences. We will then contact you when opportunities come up that we think you may be suitable for.

To create your profile:

  • Go to the 'Council vacancies' link above.
  • If you don't already have a log-in, click 'Register Now' and register your details.
  • Once you are logged in, choose 'Create My Profile'.
  • Save your CV and tell us what type of role you are interested in, then press 'Submit'.

For step-by-step instructions on using our careers site, see our Careers Site Guide (565KB PDF)

Register for Job Alerts

If you'd like to receive personalised emails when vacancies come up that fit your role preferences, it's easy to sign up for job alerts:

  • Go to the 'Council vacancies' link above.
  • If you don't already have a log-in, click 'Register Now' and register your details.
  • Once you are logged in, choose 'Job Search' and tell us what type of role you are interested in and then click 'Save'.

Recruitment Process

When you apply for a role, we want you to be prepared so you can demonstrate your skills and experience in the best possible light. For information on our recruitment process and what to expect:

Recruitment Process - Wellington City Council (162KB PDF)

If you have any questions, contact the hiring manager who is advertising the vacancy, or email our recruitment team:
recruitment@wcc.govt.nz

Your Future - Six Great Reasons to Work for Wellington City Council

  1. Variety: Work as part of a large and diverse organisation.
  2. Innovation: We are focused on providing tomorrow's solutions for today's issues.
  3. Flexibility and work / life balance: With opportunities to work from home and flexible working arrangements, we do our best to provide options for all staff to achieve the balance that is right for them.
  4. Opportunity: We understand that continual learning and development is vital. We encourage staff development, both personal and professional. Many in our staff have progressed through very different challenging and enjoyable careers within the Council.
  5. Community focus: We engage with Wellington communities in all their diversity. Our work with partner organisations, community groups and local iwi ensures our services cater for community needs and honours our commitment to the Treaty of Waitangi.
  6. Fun: We encourage staff to get involved, challenge themselves and learn something new:
    • Take part in one of our many sports teams (competitive and social)
    • Join our te reo or kapa haka groups
    • Enjoy on-site yoga classes and discounted events
    • Participate in nationwide events like the Global Corporate Challenge and Iron Māori.

Our Vision

Our long-term strategic vision, Towards 2040: Smart Capital, builds on Wellington's strengths to help achieve economic growth, greater success and an improved quality of life for all Wellingtonians. We don't just talk about our vision, we are building it from the ground up:

Wellington 2040 website

Our Values

Our staff are passionate about the city we work for, and enthusiastic about making a positive difference for all Wellingtonians.


Aim high Whaia te iti kahurangi
Encourage fresh thinking Whakatoitoi i ngā hua auaha
Deliver what's right Whakatinanahia te tika
Work together Mahi ngātahi
Act with integrity and respect Tū rangatira
Aspire to zero harm Kia pūmau ki te haumaru

Our libraries I Joining I Borrowing