Need some help using our services or online resources?
Here is where you can learn more about how to use our services, whether in our libraries or online. You can either browse the frequently asked questions, find out how to get quick assistance or work through the tutorial modules below.
Ask a Librarian
We are always happy to assist with your enquiry, whether in our libraries, by phone or by email - visit the
Contacts page for more details.
FAQs - Frequently Asked Questions
Our FAQs cover a range of subjects:
Online assistance and tutorials
We recognise that you may want to learn how to use our library online services where and when you want. Here is the place where you can gain assistance or work through tutorials.
Module One: Catalogue and collection help
Need an example? Online assistant - sample query
Coco Chanel
mygateway.info tutorials & help
Module Two: Newspaper and Magazine databases
Module Three: Dictionaries and Encyclopaedias
Module Four: Books, Authors and Other People
Module Five: Health, Science and Technology
Gale Help Topics (Health and Wellness database)
ProQuest Help
Module Six: General databases
Our libraries I Joining I Borrowing
