Accessing material marked “Off-site storage”

Have you searched the library catalogue only to check where copies are located and then found the branch location is marked as Off-site storage?

This doesn’t mean it’s unavailable, just that it’s not available immediately.

Due to space constraints we can’t hold everything on the shelves of our libraries so a great deal of our collection, while listed in the catalogue, is held in storage at the Te Pataka library work space in Johnsonville.

What you need to do is click on the big, red Place Reserve button above the Branch location, enter your library card details at the prompt and select the library branch you would like the item to be delivered to.

When the item has been delivered you will receive a notification that it is ready for pick-up.  This process usually takes 24 hours at most.

You then have seven days to pick up your book and issue it as per normal.

So don’t be put off by Off-site storage as a branch. We have a system in place to get the item to you as soon as possible and it costs nothing to use this service.

If you want to see what it looks like, check out this great video of the process our team go through to deliver requested books to you.

If you need more information please contact the Prosearch team at the library.  We can help you find information across a range of perspectives and resources.  All enquiries are treated in confidence.


Accessing our libraries in Wellington CBD

Did you know Wellington City Libraries has three branches within the wider CBD area?

Many Wellingtonians think of the Wellington Library as being the Central Library on Victoria St/Civic Square. This building was closed three years ago. Renovation work for a new Central Library building is presently in the planning stages.

Out of the closure of the central library building came three smaller libraries.  In many ways this makes it easier to access the physical collections we offer as they are now spaced within easy access around town.

1 – Arapaki Manners Library is co-located with the Wellington City Council Service Centre at 12 Manners Street

2 – Te Whare Pukapuka o Te Awe runs between Brandon Street and Panama Street (Due to Covid restrictions access is presently from the Panama Street end.  Here there are two floors of resources.  Downstairs you will find the children’s section, adult fiction and magazines (along with a cafe), and up on the first floor you will find the music and DVD collections along with the non-fiction.  The majority of business material is located here within the 658s.

3 – He Matapihi Molesworth Library can be found at the back of the ground floor of the National Library building.  This library has been developed by the National Library and Wellington City Council as a partnership project and offers a library service and collection which complements the National Library’s collection — over 5000 items with an Aotearoa and Māori focus can be browsed and borrowed.

You can find more about these libraries and all our suburban libraries here 

To borrow material from our physical libraries or access any of the numerous resources we offer online all you need is a library membership.

Joining the library is free if you live within Wellington.

If you live outside Wellington but study, work or own a business in Wellington you can still get membership, although you will need to provide evidence of place of employment.  You can find out more here

You can also sign up for an organisational membership (or agent card)
Wellington organisations can join as a corporate library members. Small businesses may choose to take up this option to enable staff to gain access to work-related books and magazines held by the library.
For instance, you may have a team working on a short term project and the library has resources.  Instead of purchasing a pile of books, consider borrowing them from the library.
Again, you can find out more at this page

Information about conditions of borrowing and any charges that may apply are outlined on this page

If you need more information please contact the Prosearch team at the library.  We can help you find information across a range of perspectives and resources.  All enquiries are treated in confidence.

Free online resources for small businesses, contractors and freelancers

If you are running a business chances are you are using an accounting package like MYOB, Xero or Hnry (the last two are Wellington companies).

Did you know that all three offer a series of free business resources to help the startup, small business, sole contractor or freelancer?

Wellington company Hnry has Freelancer Resources : Helpful guides, tips and tricks for freelancers and contractors

Xero offers Small Business Guides : Find guides, articles, and infographics to help you do better business, and understand the often weird world of accounting.

MYOB has Take Your Business to the Next Level : Powering forward with the latest advice from business experts providing a range of resources on topics of interest to a variety of New Zealand businesses.

If you need more information please contact the Prosearch team at the library.  We can help you find information across a range of perspectives and resources.  All enquiries are treated in confidence.

Supporting staff during difficult times has produced a series of worksheets to assist employers and employees to support each other through times of personal difficulty.

They include:

  • A worksheet to help workers decide if they want (or need) to let you know what’s going on for them.
  • How much to share with you or their manager.
  • How to prepare what they would like to say.
  • A resource you and your worker can use together to help identify what support might help them.

Worksafe New Zealand also has a section on mental health and wellbeing in the workplace and provides guidance for employers and employees.

If you would like to read more, the item below is presently on order for the Library collection and can be reserved at no charge.

Managing workplace health and wellbeing during a crisis : how to support your staff in difficult times / Cooper, Cary/ Hesketh, Ian
“Use the expert advice and global case studies in this book to support employee health and wellbeing both during and after a health, economic or social crisis.” (Catalogue)

If you need more information please contact the Prosearch team at the library.  We can help you find information across a range of perspectives and resources.  All enquiries are treated in confidence.

Creating and promoting video business content

Sometimes the best way to demonstrate or promote a business service is to do it by video.

This can then be shared with customers and prospective customers via online platforms.

Depending on what your business does, or the message it wants promote, one way to do this is using YouTube.

This article How To Create A Business YouTube Channel takes “… an in-depth look at all the steps involved with how to create a YouTube channel for your business”.

But first, consider what the story is that you want to tell.

Like, comment, share, buy : the beginner’s guide to marketing your business with video storytelling / Creek, Jonathan
“Unlocks the secret of making your own videos that will go viral, with content you can write yourself and video you can film easily with your smartphone. In this interactive, activity-based book, learn how to master and apply the art of viral videos.” (Catalogue)


Then consider where and how to make your video.  Why not consider using the Wellington City Libraries recording studio at the Hive, Johnsonville?

Tūhura HIVE Studio

Here at Tūhura HIVE, we have contructed a studio for you to come in and record and edit your musical and video creations. We used the philosophy of ‘Your best home setup’, so everything you do in the studio you can conceivably do at home. The studio is free for the first two hours of usage, then is $19p/hr after that.  Bookings are essential.
Bookings can be made by emailing the address provided in the link above or by calling 04 801 3004. Please provide your name, and preferred date and time.

And lastly, with your video made and edited, you need to learn how to market it and turn that video into business. 

YouTube marketing power : how to use video to find more prospects, launch your products, and reach a massive audience / Miles, Jason
“Grab Your share of YouTube’s Billions of daily viewers. YouTube is one of the world’s most popular website which makes it one of the best marketing tools on the planet. Jason G. Miles, the author of Pinterest Power and Instagram Power, shows you how to get up and running on YouTube and offers best practices for using itto drive traffic to websites to increase sales. YouTube Marketing Power provides expert tips on how to design a powerful YouTube strategy. Learn how to: Make great videos quickly and easily; Build brand loyalty with powerful videos; Drive traffic and revenue to your existing business; Advertise on YouTube; and Monetize your YouTube work. This fast-paced but highly detailed guide reveals why companies frequently fail at YouTube marketing and how you can succeed by avoiding the same mistakes. YouTube Marketing Power is the only guide you need to take full advantage of today’s most powerful and inexpensive marketing tools.” (Catalogue)

The YouTube formula : how anyone can unlock the algorithm to drive views, build an audience, and grow revenue / Eves, Derral
“This book will provide everything a YouTube creator needs to optimize their content strategy, including in-depth, applicable strategies for how to launch a channel, drive massive view and subscriber growth, build a brand and increase engagement, improve searchability, and drive commerce through YouTube. This book will explain things about YouTube’s algorithms that haven’t been taught in any other book about the platform, and it will be done in an easy-to-follow format. It will have case studies and real answers from creators and businesses who are getting the results that every YouTube creator wants. It will take readers through the successful content creation process and how to follow-through and follow-up for best results”– Provided by publisher.” (Catalogue)

YouTube channels / Ciampa, Rob
“You too can be on YouTube. With two billion monthly users, YouTube is the place you want to be to promote your business or attract an audience for your talents. This quartet of YouTube content and marketing experts shows you how to launch a channel, create quality videos, develop your audience, and interact with your viewers. You’ll discover how to build a business around your channel or how to add a YouTube channel to existing marketing plans”–Page 4 of cover.” (Catalogue)

Of course, there are other social media platforms on which to host video.  These will be covered in future posts.  In the mean time though if you need more information please contact the Prosearch team at the library.  We can help you find information across a range of perspectives and resources.  All enquiries are treated in confidence.

Two recent reports of interest

Two reports have recently been published that will interest Wellington’s business community.

In February MBIE’s Chief Economist Unit published a working paper entitled 
New Zealand’s areas of (economic) strength : A literature review
The abstract says :  This report presents the findings of a literature review about New Zealand’s areas of economic strength (and critical weakness) compared with other countries. As well as considering ‘traditional’ areas of economic strength using a product/industry lens, this review deliberately takes a broad view of areas of strength. On the former, New Zealand has current and historic strengths in agriculture, some niche manufactures and tourism. On the latter, New Zealand has performed consistently well over time in areas such as fundamental institutions, social capital/trust, health, education and employment. New Zealand’s comparative weaknesses include our persistently poor productivity performance, and some environmental and distributional outcomes. The persistence in many strengths and weaknesses highlights the role of path dependence in New Zealand’s economic

The New Zealand Institute of Economic Research has recently published Zooming into better work-life balance?  Gender and equity insights from New Zealanders’ experiences with working from home in which the authors “… assess the potential implications of the increasing trend towards working from home on wellbeing and career progression, particularly regarding the impact on women. Although most New Zealanders found the working from home experience during the recent lockdowns a positive experience overall, our research commissioned by ASB Bank finds women took on a greater share of childcare and home-schooling duties. We discuss ways to mitigate the impacts on career progression to ensure equity for all workers”.

If you need more information please contact the Prosearch team at the library.  We can help you find information across a range of perspectives and resources.  All enquiries are treated in confidence.

Side hustles

Have you considered a side hustle as an extra income generating stream?

A side hustle is defined as a way to make money alongside one’s main form of income or employment.

A side hustle can be an entrepreneurial way to test a business idea on a small scale without giving up the security of your day job. Then, if it looks like it’s going to work out, you can transition more easily to a client base that is already partially established.

What kind of things can you do as a side hustle, whether to develop a business or just earn a bit of extra cash?

Within the WCL audiobook collection best selling author Chris Guillebeau presents an ideabook featuring 100 stories of regular people launching successful side businesses that almost anyone can do.  Check out : 

100 side hustles : unexpected ideas for making extra money without quitting your day job / Guillebeau, Chris
“… This unique guide features the startup stories of regular people launching side businesses that almost anyone can do: an urban tour guide, an artist inspired by maps, a travel site founder, an ice pop maker, a confetti photographer, a group of friends who sell hammocks to support local economies, and many more. In 100 Side Hustles , best-selling author of The $100 Startup Chris Guillebeau presents an “idea book” filled with inspiration for your next big idea. Distilled from Guillebeau’s popular Side Hustle School podcast, these case studies feature teachers, artists, coders, and even entire families who’ve found ways to create new sources of income. With insights and takeaways that reveal the human element behind the hustles, this playbook covers every important step of launching a side hustle, from identifying underserved markets to crafting unique products and services that spring from your passions. Soon you’ll find yourself joining the ranks of these innovative entrepreneurs—making money on the side while living your best life.” (Catalogue)

Although American in focus this article from Entrepreneur distils this idea further into a list of  50 profitable side hustle ideas while Moneyhub narrows down the 50 to a list of 8 profitable side hustles they consider suitable for New Zealand.

So now you have an idea – how do you develop it?  WCL have a number of resources to assist.  Amongst the resources are books in both hard copy and audiobook format also by Chris Guillebeau.

Side hustle : from idea to income in 27 days / Guillebeau, Chris
“For some people, the thought of quitting their day job to strike out on their own as an entrepreneur is exhilarating. For many others, it’s terrifying. After all, a stable job that delivers a regular paycheck is a blessing. And not everyone has the means–or the desire–to take on the risks and responsibilities of working for themselves. But what if we could quickly and easily create an additional stream of income without giving up the security of a full-time job? Enter the side hustle. Chris Guillebeau is no stranger to this world, having launched more than a dozen side hustles over his career. Here he offers a step-by-step guide that takes you from idea to income in just 27 days. Designed for the busy and impatient, this detailed road map will show you how to select, launch, refine, and make money from your side hustle in under a month. You’ll learn how to: brainstorm, borrow, and steal to build an arsenal of great side hustle ideas (Day 3); apply “Tinder for Side Hustle” logic to pick the best idea at any time (Day 6); learn, gather, or create everything you need to launch your hustle, then set up a real-life way to get paid for it (Days 13-14); start raking in the money by channeling your inner Girl Scout (Day 18); master the art of deals, discounts, and special offers (Day 21); raise your game: improve, expand, or make more money off your hustle (Days 24-26). A side hustle is more than just another stream of income; it’s also the new job security. When you receive paychecks from different sources, it allows you to take more chances in your “regular” career. More income means more options. More options equal freedom. You don’t need entrepreneurial experience to launch a profitable side hustle. You don’t have to have an MBA, or know how to code, or be an expert marketer. You don’t need employees or investors. With Chris as a guide, anyone can make more money, pursue a passion, and enjoy greater security–without quitting their day job.”–Jacket.” (Catalogue)

Also in hardcopy is Bec Evans’  How to have a happy hustle : the complete guide to making your ideas happen

How to have a happy hustle : the complete guide to making your ideas happen / Evans, Bec
“How to Have a Happy Hustle shares the secrets of innovation experts and startup founders to help you make your ideas happen. If you’re looking for fulfilment outside the day job, have an idea but don’t know where to start, or are held back by a lack of confidence, experience, time or money, Bec Evans will help you get off the starting blocks with this complete guide to making your ideas happen. There’s no getting away from it – hustling is hard work – but with practical tools, inspiring stories, science-backed research and guidance every step of the way, you’ll find what makes you happy as you build your side hustle.” — Provided by publisher.” (Catalogue)

If it’s taking it to the next level that interests you,  Susie Moore asks and answers the question  What if it does work out? : how a side hustle can change your life

What if it does work out? : how a side hustle can change your life / Moore, Susie
“In What If It Does Work Out? life coach and professional side-hustler Susie Moore offers expert tips and guidance to help you earn an extra source of income by doing something you love. In her energetic and encouraging style, she guides you through all of the planning stages and potential obstacles, showing how to overcome any hesitation or fear, create multiple revenue streams, and more. Susie also presents inspiring stories from fellow side hustle successes, including the founders of Spanx and MindBodyGreen. Recommended by Entrepreneur magazine as a book “entrepreneurs must read to dominate their industry,” What If It Does Work Out? features all you need to take the practical steps toward living the life of your dreams”–” (Catalogue)

Finally The Side Hustle Show offers a series of podcasts across a range of related topics and Side Hustle School also provides daily podcasts.

If you need more information please contact the Prosearch team at the library.  We can help you find information across a range of perspectives and resources.  All enquiries are treated in confidence.

Lighten your footprint : Sustainable business practices

According to a pre-Christmas newspaper report 

In the month following Christmas Wellingtonians send 40 per cent more rubbish to the Southern Landfill than in any other month.

This is 1000 tonnes of rubbish, which is the equivalent weight of 76 double decker buses. It’s not commercial waste either, just household waste.

That’s a mind boggling amount of waste and one neither the city nor the planet can continue to keep absorbing.

It’s no secret we are a wasteful society and responsibility for this excess waste must be undertaken at all levels.

Wellington City Council is now accepting applications  for a new Waste Minimisation Seed Fund which focuses on diverting organic waste from the landfill.  Up to $100,000 of funding per year for the next three years would be made available to successful applicants.

Changes in waste management processes can be easily done at home as well as in the workplace and in business practices.  Each small, but meaningful footstep towards waste reduction and a more sustainable lifestyle is a step towards lightening our impact on the planet and creating less waste.

The adage Reduce, Reuse, Recycle rings true.  For instance did you know you can recycle outdated or non-functioning electronic devices at the Tip Shop?

Before dropping them off, remember to sign out of any accounts linked to those devices (such as Apple, Samsung or Google accounts) and follow the manufacturer’s instructions to remove personal information (such as photos and videos) properly. Find out more here about the Tip Shop.

Wellington’s Sustainability Trust, is a social enterprise that supports sustainable living and offers advice and guidance to living more sustainably in the home setting.

For businesses there is the Sustainable Business Network, a membership based organisation offering local support along with resources and training.

To help you on your journey check out these resources from the Wellington City Library collection.

Sustainability : the basics / Jacques, Peter
“Sustainability is concerned with the issues around the ongoing and mutual preservation of both society and the environment. It is a widely used term and supposed goal for many governments but it is also easily misunderstood. Sustainability: The Basics offers an accessible and interdisciplinary introduction to the concept, and discusses key questions such as: How do we decide who or what should be sustained? How can we ensure that the world’s resources are distributed fairly? What lessons can we learn from the collapse of previous civilizations? Sustainability studies is in a position to ask some of the most interesting questions about human purpose, identity, modernity, ethics, and the nature of “progress”. This book is an ideal starting point for anyone who wants to know more about we can ‘hold up’ civilization, humanity, and the world we live in”– Provided by publisher.” (Catalogue)

Sustainability made simple : small changes for big impact / Byrd, Rosaly
“Sustainability Made Simple explores the relationship between everyday life and the intricate global environmental issues of today, illustrating how small changes in daily routines and mentalities can add up to a big impact.” (Catalogue)


The sustainable(ish) living guide : everything you need to know to make small changes that make a big difference / Gale, Jen
“Easy, do-able, down to earth ideas and suggestions for everyone to help save the planet. If you want to save the planet, but your to-do list is already pretty long and remembering your re-usable coffee cup feels like a Herculean task, then this is the book for you. Covering every aspect of our lives from the stuff we buy and the food we eat, to how we travel, work, and celebrate. This book provides stacks of practical, down to earth ideas to slot into your daily life, alongside a gentle kick up the butt to put your newfound knowledge into action. Practical tips include unsubscribing from all the tempting emails that drop into your inbox with details of the newest clothing range or the latest sale, and keeping a mug next to your kettle to work out how much water you actually need to boil each time, as over filling kettles costs British households £68 million on energy bills each year. Find out how to fit “sustainable living” into your life, in a way that works for you. Change your impact without radically changing your life and figure out the small steps you can make that will add up to make a big difference (halo not included).” (Catalogue) (E-book format)
Also available in print format

Circular economy / Ritchie, Kyle J.
“A circular economy is an economic system designed to save money, eliminate waste, and achieve deep sustainability. No-brainer, right? Circular Economy For Dummies explains why the old way of doing things (the take-make-waste model of a linear economy) is fast going the way of the dinosaurs, and it gets you ready to think circular. From business processes and material lifecycles to circular design in just about every industry, this book is a fascinating glimpse into the sustainable future we urgently need. Whether you’re a designer looking to create better products, a manufacturer looking to streamline your operations, or simply looking to develop a healthy and sustainable lifestyle, this book shows you how. Learn how to innovate for a circular economy, how to turn trash into treasure, and how to calculate the (potentially large) amount of money this will save you. And bonus you’ll feel good doing the right thing and being a part of our regenerative future” — provided by the publisher.” (Catalogue)

This article from McKinsey provides guidance on setting up a sustainability programme that is right for your company.  Organizing for sustainability success: Where, and how, leaders can start
As sustainability becomes more of a strategic and operational imperative, executives must lead the way to set up a sustainability organization that’s right for their companies.

Wild kinship : conversations with conscious entrepreneurs / Hemmingson, Monique
“Wild Kinship is a frank yet inspiring, intimate collection of conversations with the best in conscious small business”–Back cover.” (Catalogue)


A better planet : 40 big ideas for a sustainable future
“A practical, bipartisan call to action from the wold’s leading thinkers on the environment and sustainability. Sustainability has emerged as a global priority over the past several years. The 2015 Paris Agreement on climate change and the adoption of the seventeen Sustainable Development Goals through the United Nations have highlighted the need to address critical challenges such as the buildup of greenhouse gases in the atmosphere, water shortages, and air pollution. But in the United States, partisan divides, regional disputes, and deep disagreements over core principles have made it nearly impossible to chart a course toward a sustainable future. This book offers fresh thinking and forward-looking solutions from environmental thought leaders across the political spectrum. The book’s forty essays cover such subjects as ecology, environmental justice, Big Data, public health, and climate change, all with an emphasis on sustainability. The book focuses on moving toward sustainability through actionable, bipartisan approaches based on rigorous analytical research.” (Catalogue)

Plastic free : the inspiring story of a global environmental movement and why it matters / Prince-Ruiz, Rebecca
“‘I’m going plastic free next month, who wants to join me?’ When Rebecca Prince-Ruiz asked her colleagues this question in 2011, she had no idea that less than a decade later it would inspire a global movement of 250 million people in 177 countries to reduce their plastic use. Plastic Free tells the incredible story of how a simple community initiative grew into one of the world’s most successful environmental movements. It also shares tips from people around the world who have taken on the Plastic Free July challenge and significantly reduced their waste. Plastic Free is a book about positive change and reminds us that small actions can make a huge impact, one step, and piece of plastic, at a time.” (Catalogue)  Also available as an e-book

If you need more information please contact the Prosearch team at the library.  We can help you find information across a range of perspectives and resources.  All enquiries are treated in confidence.

Building trust – in business and the workplace

The Oxford Learners Dictionaries define Trust as :
1 : to have confidence in somebody; to believe that somebody is good, sincere, honest, etc.
2 : to believe that something is true or correct or that you can rely on it 

“Trust” is a hot topic in the management and business literature at the moment.  Trust in leadership, trust in business, trust in teams .  What all agree on is that trust is an extremely important component in a workplace.

Some recent quick reads on Trust include :
In leaders we trust : how to build and inspire trust in 2022
Good leadership is about trust. Trust is the essential factor for success and is foundational for an organization to evolve, flex, pivot, adapt, and ultimately thrive in times of continuous change.

In the HBR’s How business can build and maintain trust author Tim Ryan,  U.S. chair of PwC and founder of the Trust Leadership Institute, writes that … “trust is fragile and businesses must manage it as carefully as they do their balance sheets… He details where consumers and business leaders agree on which actions drive trust and offers three takeaways for the business community: 1) It’s time for business to galvanize around trust and transparency; 2) To build trust, leaders must communicate the why behind their decisions; and 3) Leaders need to act with integrity, courage, and vulnerability.”

Leadership behaviors that diminish trust outlines “… four leadership behaviors that diminish trust and what to do instead.”

For longer reads, check out the following in the WCL book collection :

The trusted leader : bringing out the best in your people and your company / Galford, Robert M.
“Based on highly specific research and experience that covers a wide spectrum of managers and organizations, The Trusted Leader identifies the three critical types of trust that leaders need to master: strategic trust, organizational trust, and personal trust. It introduces a practical and effective formula for building organizational confidence, and provides a unique analysis of the obstacles to trust and the sources of resistance to the building of trust inside organizations. Through a series of interactive exercises, executives will learn how to determine where trust is missing and how it can be supplemented in people, departments, and even whole companies. Perhaps most timely are the book’s series of diagnostic tools and skills that help executives rebuild trust that has been broken or betrayed.”–BOOK JACKET.” (Catalogue)

Breaking the trust barrier : how leaders close the gaps for high performance / Venable, JV
“For former US Airforce Thunderbirds’ commander and demonstration leader JV Venable, inspiring teamwork was literally a matter of life and death. On maneuvers the distance between jets was just 18 inches. Closing the gaps to sustain that kind of separation requires the highest levels of trust. On the ground or in the air, from line supervisor to CEO, we all face the same challenge. Our job is to entice those we lead to close the gaps that slow the whole team down – gaps in commitment, loyalty, and trust. Every bit of closure requires your people to let go of biases and mental safeguards that hold them back. The process the Thunderbirds use to break that barrier and craft the highest levels of trust on a team with an annual turnover of 50% is nothing short of phenomenal. That process is packaged in this book with tips and compelling stories that will help you build the team of a lifetime.” (Catalogue)

Principled : 10 leadership practices for building trust / Browning, Paul
“When trust is destroyed in the workplace, how do you restore it? In the era of #metoo, ‘fake news’ and ‘alternative facts’ few would dispute that we face a global crisis around trust in the workplace and more broadly in society. When the CSIRO released its Australian National Outlook 2019, it identified trust as one of the future key challenges the nation faces in relation to governments, business, non-government organisations and the media. It is less likely that a company will be able to innovate and remain competitive if trust is low or absent. Prominent Australian educator Paul Browning faced this situation when the school he led became embroiled in The Royal Commission into Institutional Responses to Child Sexual Abuse. Principled draws on Browning’s first-hand experience of navigating an organisation through this highly public ethical crisis and outlines the challenges he faced as a leader. Bringing together evidence-based research and over 20 years of management experience, Paul Browning offers timely advice on the 10 key practices that can help executives build and develop skills to become more trustworthy leaders.” (Catalogue)

Digital body language : how to build trust & connection, no matter the distance / Dhawan, Erica
“From Erica Dhawan, co-author of Get Big Things Done, the definitive guide to communicating and connecting wherever you are. Email replies that show up a week later. Video chats full of ‘oops sorry no you go’ and ‘can you hear me?!’ Ambiguous text-messages. Weird punctuation you can’t make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other? Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible — or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails. Digital Body Language will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchanges–from large conferences and video meetings to daily emails, texts, IMs, and conference calls–and offers insights and solutions to build trust and clarity to anyone in our ever changing world”– Provided by publisher.” (Catalogue)

If you need more information please contact the Prosearch team at the library.  We can help you find information across a range of perspectives and resources.  All enquiries are treated in confidence.

Council approves Pandemic Response Plan

Wellington business will be interested in some of the steps being taken by the Wellington City Council to support local businesses.  A few days ago the Council announced :

“Wellington City Councillors have voted unanimously to support struggling Wellington businesses with a $2.3 million Pandemic Response Plan.
The plan includes: $1 weekend parking, fourth quarter rates deferral for hospitality and retail businesses who own their building without penalty for six months, free outdoor dining permits, extension of parking time limits, and a significant reduction in licencing fees.”

Read the full release here