Wellington City Libraries

Te Matapihi Ki Te Ao Nui

Home Delivery

If you prefer to have your reserved items delivered to you at your home address, you can use our home delivery service.

  • Anyone can request the home delivery service.
  • If you want an item from Wellington City Libraries' collection, you will need to become a member. Check our joining pages for details.
What: Any item in Wellington City Libraries' collection which is available for loan. Check our catalogue here.
How: You can request the home delivery when -
  • Placing a reserve using our online catalogues
  • Calling your local library
  • Filling out a request form at your library

Arrival Time:
  • 2 working days (weekdays) if item is available at Central Library.
  • If the item must be sourced from another Wellington City branch library: 3 working days (weekdays)
  • For urgent delivery, contact the ProSearch team via email, phone +64 04 801 4059 or fax +64 04 801 4088.
Loan Period:
  • Books: 3 weeks
  • Magazines, CDs, DVDs, bestseller books: 1 week
  • Check our Borrowing page for further details.
  • NB. The loan period begins when the item is issued at Central Library, before it is sent to you.
Return of Items:
  • The return of library items to Central Library is the responsibility of the borrower
  • Items will come with an issue slip giving the date due
  • Normal overdue charges apply.
  • A $1 charge per item will be incurred when items are returned to a branch other than Central Library.
  • $5 Delivery within the Wellington region (the pink areas in this map).
  • $10 Per courier bag rest of New Zealand.
  • Extra charges as applicable ($2 reservation fee, $2 extra per item if you are a rental borrower, related rental fee).
  • Please contact the ProSearch team if you want an urgent delivery to find out related charges.
Payment: These charges will be placed on your library card and will need to be paid the next time you visit a library. .

Our libraries I Joining I Borrowing