Home > About the library > Services > Home Delivery

Home Delivery

If you prefer to have your reserved items delivered to you at your home address, you can use our home delivery service.

Who:
  • Anyone can request the home delivery service.
  • If you want an item from Wellington City Libraries' collection, you will need to become a member. Check our joining pages for details.
What: Any item in Wellington City Libraries' collection which is available for loan. Check our catalogue here.
How: You can request the home delivery when -
  • Placing a reserve using our online catalogues
  • Calling your local library
  • Filling out a request form at your library

Arrival Time:
  • 2 working days (weekdays) if item is available at Central Library.
  • If the item must be sourced from another Wellington City branch library: 3 working days (weekdays)
  • For urgent delivery, contact the ProSearch team via email, phone +64 04 801 4059 or fax +64 04 801 4088.
Loan Period:
  • Books: 3 weeks
  • Magazines, CDs, DVDs, bestseller books: 1 week
  • Check our Borrowing page for further details.
  • NB. The loan period begins when the item is issued at Central Library, before it is sent to you.
Return of Items:
  • The return of library items to Central Library is the responsibility of the borrower
  • Items will come with an issue slip giving the date due
  • Normal overdue charges apply.
  • A $1 charge per item will be incurred when items are returned to a branch other than Central Library.
Charges:
  • $5 Delivery within the Wellington region (the pink areas in this map).
  • $10 Per courier bag rest of New Zealand.
  • Extra charges as applicable ($2 reservation fee, $2 extra per item if you are a rental borrower, related rental fee).
  • Please contact the ProSearch team if you want an urgent delivery to find out related charges.
Payment: These charges will be placed on your library card and will need to be paid the next time you visit a library. .