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Library Contacts

Our postal address is: PO Box 1992
Wellington 6140
New Zealand
Our courier address is: 65 Victoria Street
Wellington 6011
New Zealand
Our email address is: enquiries@wcl.govt.nz or
feedback@wcl.govt.nz
Wellington City Council addresses:Contacts page

We also have online forms for sending queries or offering feedback about our services or the library website.

Branch Contacts

You can also contact any individual branch library for more specific information.

Choose from the list below:

Centralph. 801 4040fax. 801 4047
Brooklynph. 384 6814fax. 384 2857
Cummings Parkph. 479 2344fax. 479 4186
Island Bayph. 383 7216fax. 383 7215
Johnsonvilleph. 477 6151fax. 477 6153
Karoriph. 476 8413fax. 476 7805
Khandallahph. 479 7535fax. 479 2573
Mervyn Kemp (Tawa)ph. 232 1690fax. 232 1699
Miramarph. 388 8005fax. 388 4187
Newtownph. 389 2830fax. 389 2827
Ruth Gotlieb (Kilbirnie)ph. 387 1480fax. 387 1490
Wadestownph. 473 5211fax. 472 5389

Libraries and Community Spaces Manager

John Stears
Libraries and Community Spaces Manager

E-mail: john.stears@wcc.govt.nz
PO Box 1992, Wellington 6140
Ph: 803 8128
Fax: 801 4047

Para Matchitt gateway, 2nd floor, Central

Team Contacts

Customer Specialist Team

As a team we contribute to offering a quality request service across the library system, where customers who need help accessing information in particular areas can contact someone who has knowledge of the resources in those areas. We are also responsible for assessing and responding to the information needs of the communities throughout the Wellington area.

There are many customer specialists, each focused in the following areas:

Maori
Ph: 801 4114
"I see my work as making WCL's resources available to Maori customers in a way that is welcoming and appropriate to their needs."
NZ/Local History
Ph: 801 4114
"I see my role as aiding in the provision of access to a wide range of resources about New Zealand, with a particular emphasis on our city and its surrounding areas."
Multicultural Community Customer Specialist
Email: Ada.Nally@wcc.govt.nz
Ph: 830 4800
"Originally from Holland I have experienced first-hand the realities of coming to New Zealand and starting a new life in a new country.
I visit community groups and tell them about our foreign language collection, the Migrant Communities Library Guide, the Learning English collection and how important it is for your family to use the library. I encourage parents to bring their children to our pre-school story times.
If you like further information or perhaps want to share your ideas on how to make the library more user-friendly please contact me!"
Music
Ph: 801 4123
"Coming from an educational background in both music and library studies means I am able to combine the best of both worlds to help you search for music and related information."
Business
Ph: 801 4059
"One of WCL's roles is to support the local business community. I can help with the information needed to enhance your business and help our city grow."
Fiction & Literature
Ph: 801 4065
"My role is one of catalyst between the collection and the users, providing access, information and awareness through enthusiastic promotion and knowledge."
Housebound Service
Ph: 801 4044
"If you - or someone you know - are unable to get to the library permanently due to age, illness or disability, it is our job to bring the library to you. We select from the entire library collection in order to bring the very best material to our customers. We are committed to life long reading and learning, and provide a friendly, personal service."
Children & Young Adults
Email: Adrienne.Hannan@wcc.govt.nz
Ph: 803 8637
"I am an advocate for CYA customers, available to share my knowledge and expertise across all subject areas with customers and staff. I seek to establish and enhance relationships within our community and develop and implement resources, research tools and techniques to continually improve our customer reference service."

Collection Development Team

As the Collection Development Team we are responsible for working towards developing and managing the right mix of print collection and electronic tools which best responds to our customer needs.

We are the library of "first choice for fact and fiction" in Wellington and our collections reflect the recreational, educational and cultural needs of Wellingtonians.

Our self managed team is made up of three full time selectors and part time subject specialists drawn from throughout the Wellington City Libraries organisation who have the expertise to provide focus and balance to the collection for the use of our customers. The strength and depth of the collection is driven by the team meeting and exceeding the customers' expectations.

We make our decisions on what to collect using our Collection Policy, which you can read in either MS Word format ((900KB) or PDF (359KB) (requires Adobe Reader). Get Acrobat Reader

Prosearch Team

ProSearch is the professional search services of Wellington City Libraries. We have the skills and specialist resources to track down reliable, up-to-date information quickly. More information is available on our Prosearch page.

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Victoria Street entrance, Central Library
Victoria Street entrance, Central Library