We are going cashless

Wellington City Libraries (with the exception of Newtown) will be cashless from the start of 2024. We continue to offer a range of ways to pay for fees and charges.

We have made this decision because the cost of cash collection is often higher than the sum received, particularly now that more services are free (removal of overdue fines, free basic printing, free CD borrowing, free internet access), and there are security risks to staff with cash collection. Additionally, since the Covid pandemic more people are sensitive about the health and safety concerns of dealing with cash as well.

How can I pay?

  • with eftpos using the self-issue machine (or ask a staff member)
  • with your debit or credit card online at wcl.govt.nz/payments
  • with cash at Newtown Library or at Arapaki Service Centre on Manners Street, Monday-Friday before 5pm

Do I have to make a payment every time I incur a fee or charge?

  • No, you can accrue small amounts of fees and group them to pay later e.g. monthly
  • You can also pay in advance by purchasing a concession card for dvds and magazine rentals.