In the past, when you used the Kanopy streaming movie service available via our library subscription, you had a monthly allocation of six play credits. From November 1st “credits” became “tickets”, and the amount allocated monthly to you changed to 18 tickets. Just like with credits, on the first of each month, you’ll receive a new allocation of tickets.

The big change Kanopy has made is the way your allowance can be used, meaning you have more control how you spend (redeem) your tickets. In the past, one movie view, or a TV series view, used one or two of your play credits. With the revamped ticket system, each movie or TV series is labelled with the amount of tickets needed to watch it. This will depend on the movie’s or series’ run time (the length of the feature in minutes). This is clearly indicated in the information about the title.

Also changed is the time you have to view the feature you’ve chosen. A regular length film, costing two tickets, can be viewed within 72 hours of you starting to watch (up from the previous 48 hours!) All of this information is under the title of each movie, giving you a better understanding of how long you’ll have to view what you’ve chosen.

What hasn’t changed is the thousands of feature films, documentaries, and bingeable series that are available for free on Kanopy. This includes some great new movies like the 2022 Palme d’Or winner Triangle of Sadness (also available on DVD & Blu-Ray) and some excellent new BBC TV series (our pick, Call the Midwife ).

Want more information about this change? When you visit Kanopy’s website or app there is a pop-up which will take you through the changes and how they’ll work. If you have further questions, please email us at enquiries@wcl.govt.nz