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Tuku ā-kāinga - Home Delivery

Home delivery by courier is available as an option when you reserve individual items in our library catalogue. This is a charged service.

Courier handing a book-sized courier envelope to a library patron

How does it work?

Any library member can request the home delivery service.

Any item in Wellington City Libraries' collection which is available for loan can be reserved for home delivery by courier.

Choose Home Delivery as your pickup branch when you reserve

Choose 'Home Delivery' as your pickup branch when you reserve on our Library Catalogue.

Charges

  • $5 Delivery within the Wellington region (Wellington, Porirua, Lower Hutt and Upper Hutt)
  • $10 Per courier bag rest of New Zealand (for our Out of Towner library members)
  • Extra charges as applicable ($2 extra per item if you are a rental borrower, any related rental fees)

Payment

These charges will be placed on your library card and will need to be paid the next time you visit a library.

We also have online and phone payment options.

Requesting Home Delivery

To request home delivery, you can either:

  • Place a reserve using our online catalogue, and choose "Home Delivery" as your pick-up branch
  • Call your local library, and ask our librarians to do this for you over the phone
  • Fill out a paper request form at our libraries - selecting "Home Delivery" as your pick-up branch

Check your address

Please make sure to check your address.

The address your item(s) will be delivered to will be the one listed on your library card.

If you think the address listed on your card might not be correct, we recommend phoning (ph. 04 801 4040) to check before selecting home delivery.

Arrival time

Loan period

Normal loan periods for items apply.

Please note: The loan period begins when the item is issued at the library, before it is sent to you.

Returning items

  • Items can be returned to any Wellington City Libraries branch
  • The return of library items is the responsibility of the borrower
  • Items will come with an issue slip giving the date due

Related Services

  • Books at Home

    Our Books at Home Service is a free service for people who are unable to get to a library themselves, permanently.
  • Library Express

    Arrange for a selection of items (chosen by our librarians) to be delivered to you by courier.