New management books have been arriving at Wellington City Libraries.

Leadershift : the 11 essential changes every leader must embrace / Maxwell, John C.
“Internationally recognized leadership expert John C. Maxwell teaches readers how to shift their leadership to keep innovating, improving, and influencing others in today’s fast-paced world.  In Leadershift, John C. Maxwell helps leaders gain the ability and willingness to make leadership changes that will positively enhance their organizational and personal growth. He does this by sharing the eleven shifts he made over the course of his long and successful leadership career.” (Catalogue)

Fix this next : make the vital change that will level up your business / Michalowicz, Mike
From Mike Michalowicz, the author of PROFIT FIRST, CLOCKWORK, and THE PUMPKIN PLAN, comes the ultimate diagnostic tool for every entrepreneur.
The biggest problem entrepreneurs have is that they don’t know what their biggest problem is. If you find yourself trapped between stagnating sales, staff turnover, and unhappy customers, what do you fix first? Every issue seems urgent — but there’s no way to address all of them at once. The result? A business that continues to go in endless circles putting out urgent fires and prioritizing the wrong things. Fortunately, Mike Michalowicz has a simple system to help you eradicate these frustrations and get your business moving forward, fast.” (Catalogue)

The good fight : use productive conflict to get your team and organization back on track / Davey, Liane Margaret
More productivity. Less drama. It all starts with a healthy conflict culture. In the modern workplace, conflict has become a dirty word. After all, conflict is antithetical to teamwork, employee engagement, and a positive company culture. Or is it? In The Good Fight, Liane Davey shows you how to create the productive conflict your organization needs to get along and get stuff done. Drawing on her twenty-year career as an advisor to the C-Suite, Davey shares real-world examples and practical tools you and your team can use to handle even the most contentious conflicts as allies–instead of adversaries..” (Catalogue)

Charismatic leadership : the skills you can learn to motivate high performance in others / Murray, Kevin
The Charismatic Leader will show you how to be a powerful influencer with your peers, your colleagues and your customers. You’ll learn why charisma is a vital asset in any organization, understand its essential components, find out how to grow your charismatic presence and discover why you need the companion skills of coaching, problem-solving and empathy. Using charisma effectively helps everyone perform at a high level. This book will show you how..” (Catalogue)

Your stand is your brand / Gentempo, Patrick
A go-to guide for entrepreneurs to succeed by taking a clear stand and aligning their business with their values. In today’s polarized culture, all entrepreneurs and business executives need to recognize that trying to stay in the middle of the road in an attempt to appeal to as wide an audience as possible is a recipe for failure. This book will reveal an innovative process to get your business’s brand clarified, organized, and articulated in a compelling way. It offers readers a 5-P Expansion Sequence, a structural model consisting of Philosophy, Purpose, Psychology, Procedure and Prosperity. Nailing these 5 Ps is the foundation for the brand and the stand it is taking. Get ready to be challenged to break limiting patterns and grow a business brand and financial success. (Catalogue)

Overdeliver : build a business for a lifetime playing the long game in direct response marketing / Kurtz, Brian
In this book, “titan” of direct marketing Brian Kurtz teaches you how to find and sell to your audience without ever losing sight of the people you are selling to, and without compromising on the respect and care they deserve. This book is about direct marketing, or “measurable marketing,” in any medium. Brian explains the 4 Pillars of Being Extraordinary, the 5 Principles of Original Source, how to track the metrics that matter, strategies and tactics to build a responsive database (list building), how to tailor offers to your list, the 7 Characteristics of World-Class Copy-Writers, multichannel marketing, the importance of customer service, how to overdeliver, and so much more!” (Catalogue)

A sampling of latest management books here at Wellington City Libraries

The execution factor : the one skill that drives success / Perell, Kim
Learn the best-kept secret of the world’s most successful entrepreneurs: EXECUTION
Kim Perell made headlines for her amazing transformative story of a startup entrepreneur to an internationally renowned CEO and prominent angel investor. From her modest beginnings at her kitchen table, she went from broke to multi-millionaire in just a few short years. Now, in The Execution Factor, she offers indispensable wisdom as she shares her personal journey and proven program for achieving success. By the time you’ve completed the book you will have a have a blueprint to achieve your dreams in business and in life. Don’t settle for ordinary when you can have extraordinary. Master execution and change your life.” (Catalogue)

The four greatest coaching conversations : change mindsets, shift attitudes, and achieve extraordinary results / Connor, Jerry
“Over 100,000 coaching conversations with leaders, managers, and others seeking meaningful transformation, distilled into the key insights and actions that will deliver lasting change in attitude and behavior. Based on data and insights from thousands of conversations with leaders conducted by the talented coaches of BTS Coach, comes the first book to bring BTS Coach’s research-based coaching process directly to leaders, managers, or anyone coaching individuals or teams, The book reveals four essential mindsets (Be, Relate, Think, Inspire) that can each be transformed through four powerful coaching conversations. These conversations are the difference between coaching that is merely helpful and coaching that is truly transformational. Discover a series of proven tools for sparking your own powerful conversations that will get the very best out of yourself and those around you. Book jacket.” (Catalogue)

How to talk to anyone at work : 72 little tricks for big success communicating on the job / Lowndes, Leil
From the bestselling author of How to Talk to Anyone comes a book dedicated to helping business professionals at any level communicate for success on the job You face tough communication challenges every day at work, both in person and online–a toxic boss, backstabbing coworkers, office politics, and much more. Here are immediate, effective, eye-opening actions you can take to resolve those infuriating problems. You will find stories and examples drawn from corporate communications consultant Leil Lowndes’ more than 20 years of training business professionals, from entry-level new hires to CEOs. After you’ve mastered the unique “bag of little tricks” in this book, you will know How to Talk to Anyone at Work
(Catalogue)

Success through diversity : why the most inclusive companies will win / Fulp, Carol
Explores how investing in a racially and ethnically diverse workforce will help make contemporary businesses more dynamic, powerful, and profitable.
In our fast-changing demographic landscape, companies that proactively embrace diversity in all areas of their operations will be best poised to thrive. Renowned business leader and visionary Carol Fulp explores staffing trends in the US and provides a blueprint for what businesses must do to maintain their competitiveness and customer base, including hiring in new ways, aligning managers around diversity, providing new kinds of leadership development, and engaging employees to embrace differences. Using detailed case histories of corporate cultures such as the NFL, Eastern Bank, John Hancock, Hallmark Health, and PepsiCo, as well as her own experiences in the workplace and in advising companies on diversity practice, Fulp demonstrates how people of different races and ethnicities represent an essential asset to contemporary companies and organizations.” (Catalogue)

Leadership strategy and tactics / Willink, Jocko
“The ultimate guide on leadership from the number one New York Times bestselling co-author of Extreme Ownership and The Dichotomy of Leadership. Decorated ex-US Navy SEAL officer Jocko Willink delivers hard-won leadership principles that have been tested and proven on the battlefield, in business and in life. Leadership Strategy and Tactics takes the guesswork out of leadership by translating theory into practical skills and manoeuvers that leaders at all levels can apply, practice and execute. From the #1 New York Times bestselling co-author of Extreme Ownership, this book is a powerful and pragmatic step-by-step guide to leading any team, in any situation, to victory. (Catalogue)

Latest business books at Wellington City Libraries

Company of one : why staying small is the next big thing for business / Jarvis, Paul

What if the real key to a richer and more fulfilling career was not to create and scale a new start-up, but rather, to be able to work for yourself, determine your own hours, and become a (highly profitable) and sustainable company of one? Suppose the better–and smarter–solution is simply to remain small? This book explains how to do just that. What if the real key to a richer and more fulfilling career was not to create and scale a new start-up, but rather, to be able to work for yourself, determine your own hours, and become a (highly profitable) and sustainable company of one? Suppose the better–and smarter–solution is simply to remain small? This book explains how to do just that. Company of One is a refreshingly new approach centered on staying small and avoiding growth, for any size business. Not as a freelancer who only gets paid on a per piece basis, and not as an entrepreneurial start-up that wants to scale as soon as possible, but as a small business that is deliberately committed to staying that way. By staying small, one can have freedom to pursue more meaningful pleasures in life, and avoid the headaches that result from dealing with employees, long meetings, or worrying about expansion. Company of One introduces this unique business strategy and explains how to make it work for you, including how to generate cash flow on an ongoing basis. In Company of One, Jarvis explains how you can find the right pathway to do the same, including planning how to set up your shop, determining your desired revenues, dealing with unexpected crises, keeping your key clients happy, and of course, doing all of this on your own.” (Catalogue)

The creative’s guide to starting a business / Kelsall, Harriet
‘A book to devour from start to finish – easy to do as it is accessibly-written and oh so fascinating – and then to dip into later for reference.’ – Joanna Reeves Do you have a passion for making beautiful objects? Are you wondering whether you can take the next step and turn your creativity into a career? This inspirational guide offers easy-to-follow advice from talented and creative industry experts. There are practical exercises that will help you sell your creations, choose the right time to start your business, and guide you through as you do so. With The Creative’s Guide to Starting a Business, you will discover the best way to create pieces that sell, write a business plan, identify and reach customers, research the competition, price products and test the market and promote the business successfully. Packed with interviews, encouraging real life stories, and tips from successful entrepreneurs who started with a passion and turned it into their own successful, creative business, this practical guide will take you through the very first steps of defining creative and financial success to ultimately establishing a rewarding start-up.” (Catalogue)

From hire to fire : & everything in between : managing the employee life cycle – hire, manage, welleing & exit / Hawker, Natasha
“The barrier to start a business is at its lowest but the task to start, build and run one is as difficult as it has ever been. There are legal challenges to be faced within employment law; there’s the cost of hiring and managing employees, whilst trying to avoid and prevent sexual harassment, bullying and terminations – to name just a few. From Hire to Fire & Everything In Between reveals Natasha’s 9 Step Employee Life Cycle, which shares everything you need to know about Human Resources and makes managing your employees’ career journey easier. Doing the right thing by your employees is good for them and for business.” (Catalogue)

The messy middle : finding your way through the hardest and most crucial part of any bold venture / Belsky, Scott
“Silicon Valley is full of start-up success stories; every day stories emerge of a new company with the potential for a billion-dollar valuation and plans for global domination. But what can we really learn from these stories? How many of these start-ups are genuinely successful in the long term? When nine out of ten start-ups end in spectacular burnout, how can we ensure our own success story? While most books and press focus on the more sensational moments of creation and conclusion, The Messy Middle argues that the real key to success is how you navigate the ups-and-downs after initial investment is secured. It will give you all the insights you need to build and optimize your team, improve your product and develop your own capacity to lead. Building on seven years’ of meticulous research with entrepreneurs, small agencies, start-ups and billion-dollar companies, Scott Belsky offers indispensable lessons on how to endure and thrive in the long term.” (Catalogue)

The Art of Communication: How to be authentic, lead others and create strong connections [hardback] / Apps, Judy
Bring nuance, depth, and meaning to every conversation you have The Art of Communication is for anyone who senses that they could be communicating on a deeper level. Perhaps you are a confident communicator but suspect there may be more to the art of conversation that you have not yet been able to access. Or perhaps you feel that your conversations lack depth and meaning and that you’d like to enrich your relationships with others, if only you knew how. This book will address your concerns and show you how to engage wholeheartedly with others. There’s more to conversation than just clear, rational thinking. Left-brain rationality is important, of course, but neuroscience increasingly shows that the right-brain skills of creativity, intuition and spontaneity are essential in good communication. In this guide, you’ll discover ways of tapping into the full conversational potential that lies dormant within you, adding a level of nuance and watching the result as your relationships blossom. You may even find that untapped value in the form of new insights, ideas and creative thoughts, emerges from your daily conversations.

  • Access the more nuanced arts of conversation to create strong connections and tangible results
  • Build cross-disciplinary, cross-cultural connections to communicate effectively with people from different backgrounds
  • Activate your whole mind — not just your intellect — to bring creativity and depth to communication
  • Learn to be open-hearted, spontaneous, vulnerable, intuitive, and captivating in every conversation you hold

From communication guru and bestselling author Judy Apps, The Art of Communication will show you how to breathe life into your relationships and produce powerful new thinking enabling you to transform the world you live in.” (Catalogue)

The business models handbook : templates, theory and case studies / Hague, Paul N.
“Benefit from a reliable collection of the most valuable business models, including detailed coverage of each model, expertly explained theory, as well as case studies and supporting templates. Business frameworks are extraordinarily valuable professional tools. They add structure and clarity to business problems, and can help practitioners overcome the everyday challenges they face. The Business Models Handbook brings together the most helpful and widely used templates and frameworks into a single, invaluable resource. Each chapter focuses on an individual business framework, giving an overview of its purpose and details of how it will help an organisation grow and be profitable. Each model is supported by a real world case study, and enhanced by a handy visual graphic that the reader can use as a template for their own day-to-day work. Meticulously prepared and researched, The Business Models Handbook covers 50 of the best known and most widely used frameworks, including the Ansoff matrix, Price-Quality-Strategy model, Stage-Gate model, Service Profit chain and many more. Authored by Paul Hague, a leading global market researcher with a background working on over 3,000 different research projects, this is a truly invaluable resource for any student or professional.” (Catalogue)

Latest management books received at Wellington City Libraries

Syndetics book coverDon’t worry about the robots : how to survive and thrive in the new world of work / Dr Jo Cribb and David Glover.
Don’t Worry About the Robots is a practical guide to managing the high-speed change ahead of workers. Learn how to disrupt yourself in a positive way, using key principles that will give you the best chance to survive and, even better, to thrive in the new world of work. In this timely book, Dr Jo Cribb and David Glover, former CEOs who have launched successful portfolio careers, share insights from their own experiences plus those of an impressive range of successful business leaders who are all actively thinking about the future of work. Aimed at anyone who needs to change careers or whose job leaves them feeling unchallenged and unfulfilled, as well as those starting work for the first time, this book will provide the inspiration, support and practical tools needed to change your working life.

Syndetics book coverTurning people into teams : rituals and routines that redesign how we work / David Sherwin & Mary Sherwin.
“Where do teams go wrong? Having the right people with the right skills doesn’t mean they’ll know how to work together as a team. David and Mary Sherwin maintain it’s all in the design. Through a blend of straightforward activities, conversational stories, and dialogues that help model different forms of team interaction, this book will help teams- * Create workday rituals that aid them in making better decisions and following through on their work responsibilities * Identify patterns of behavior that are getting in the way of team performance, and design and test potential ways to them * Reinforce habits that help team members bring the human element into their interactions and foster open communication Readers of this book will be more prepared to set up and survive challenging projects alongside their coworkers with a shared sense of ownership, and an eye towards retaining the integrity of their teams in the long term. Using a process that has worked at some of the world’s cutting edge companies, the authors detail the steps to take control of team design and plan for success. The key is to give every team member a voice in designing the team’s rules, and in keeping it aligned with the design over the life of the team.” (Syndetics summary)

Syndetics book coverDare to lead : brave work, tough conversations, whole hearts / Brené Brown.Dare to Lead: Brave Work. Tough Conversations. Whole Hearts
“In her #1 NYT bestsellers, Brene Brown taught us what it means to dare greatly, rise strong and brave the wilderness. Now, based on new research conducted with leaders, change makers and culture shifters, she?s showing us how to put those ideas into practice so we can step up and lead. Leadership is not about titles, status and power over people. Leaders are people who hold themselves accountable for recognising the potential in people and ideas, and developing that potential. This is a book for everyone who is ready to choose courage over comfort, make a difference and lead. When we dare to lead, we don’t pretend to have the right answers; we stay curious and ask the right questions. We don’t see power as finite and hoard it; we know that power becomes infinite when we share it and work to align authority and accountability. We don’t avoid difficult conversations and situations; we lean into the vulnerability that?s necessary to do good work.But daring leadership in a culture that’s defined by scarcity, fear and uncertainty requires building courage skills, which are uniquely human. The irony is that we’re choosing not to invest in developing the hearts and minds of leaders at the same time we’re scrambling to figure out what we have to offer that machines can’t do better and faster. What can we do better? Empathy, connection and courage to start.Brene Brown spent the past two decades researching the emotions that give meaning to our lives. Over the past seven years, she found that leaders in organisations ranging from small entrepreneurial start-ups and family-owned businesses to non-profits, civic organisations and Fortune 50 companies, are asking the same questions- How do you cultivate braver, more daring leaders? And, how do you embed the value of courage in your culture? Dare to Lead answers these questions and gives us actionable strategies and real examples from her new research-based, courage-building programme. Brene writes, ‘One of the most important findings of my career is that courage can be taught, developed and measured. Courage is a collection of four skill sets supported by twenty-eight behaviours. All it requires is a commitment to doing bold work, having tough conversations and showing up with our whole hearts. Easy? No. Choosing courage over comfort is not easy. Worth it? Always. We want to be brave with our lives and work. It’s why we’re here.?” (Syndetics summary)

Syndetics book coverImagine it forward : courage, creativity, and the power of change / Beth Comstock ; with Tahl Raz.Imagine It Forward: Making Change Work for You, Your Team, Your Company
“FROM ONE OF TODAY’S FOREMOST INNOVATION LEADERS, AN INSPIRING, PERSONAL APPROACH TO MASTERING CHANGE IN THE FACE OF UNCERTAINTY. Confronting change is incredibly hard, both organizationally and personally. People become resistant. They are afraid. Yet the pace of change in our world will never be slower than it is right now, says Beth Comstock, the former Vice Chair and head of marketing and innovation at GE.

Imagine It Forward is an inspiring, fresh, candid, and deeply personal book about how to grapple with the challenges to chang e we face every day. It is a different kind of narrative, a big picture book that combines Comstock’s personal story in leading change with vital lessons on overcoming the inevitable roadblocks. One of the most successful women in business, Comstock shares her own transformation story from introverted publicist to GE’s first woman Vice Chair, and her hard-won lessons in shifting GE, a 125 year old American institution, toward a new digital future and a more innovative culture.
As the woman who initiated GE’s Ecomagination clean-energy and its (and NBC’s) digital transformations, Comstock challenged a global organization to not wait for perfection, but to seek out emerging trends, embrace smart risks and test ideas boldly, and often.” (Syndetics summary)

Syndetics book coverWhat anyone can do : how surrounding yourself with the right people will drive change, opportunity, and personal growth / by Leo Bottary.
” Most of us don’t seek advice or reach out to others for help very easily. In part, it’s because we’re conditioned to see life as an individual endeavor rather than a team sport. Or because we believe that asking for help makes us look weak or incapable. We regard self-help as by-yourself-help. News flash: no one in the history of the world has ever achieved any level of happiness or success totally by themselves.  

In his 1976 book The Long Run Solution , Joe Henderson suggested that becoming truly accomplished at running (or at anything) doesn’t typically require us to perform superhuman feats. In fact, success is frequently realized by those who simply do the things anyone can do that most of us never will.

In What Anyone Can Do , with the help of Leo Bottary’s Year of the Peer podcasts guests (and playful illustrations by Ryan Foland ), you’ll discover that if you surround yourself with the right people, you’ll do the things anyone can do far more often. And when you do that, you and the people around you will realize more of what you want out of business and life. It’s that simple.

The Power of Peers (2016) made a strong case for how and why formal peer groups are so effective. This book steps outside the formal peer group arena to examine all the important relationships we have in our lives (parents, teachers, spouses, mentors, children, mentees, etc.) and provides a practical approach and specific framework for harnessing their power for your benefit (and theirs). It’s what anyone can do. You’re anyone, right?” (Syndetics summary)

Syndetics book coverWork the problem : how experts tackle workplace challenges / Kathryn Stafford.
A software engineer sees her tech skills slipping even as she rises to manage her own team. A marketing director is squeezed between a demanding, artistic boss and her staff. A tech-savvy manager of operations wants to modernize his warehouse but is surprised when he is stymied. Everyone has experienced a situation at work where challenges pile so high that the only solution seems to be to cut and run. But what if we faced our problems head on instead of quitting? Each fictionalized case study in Work the Problem is coupled with in-depth analysis and commentary by two experts who offer fresh ways of looking at seemingly insurmountable difficulties from perspectives such as performance improvement, organization development, and human resources. The result is an engrossing collection of unique yet familiar stories that build on one another, creating a conversation about universal workplace problems and how we can think about solving them for ourselves. Work the Problem is about more than the specific demands of any one workplace–it’s about cultivating the mindset and skills to take on the inevitable challenges that will arise in any career. Whether you’re thinking of quitting your job, you feel stalled out at your workplace, or you’re advising someone who has hit a wall, Work the Problem is the book to reach for.

Recently received management books

Disrupters : success strategies from women who break the mold / Fletcher, Patti
“The business world is stacked against women who have been trained to follow the deeply ingrained, unspoken rules of business culture created long before they entered the workforce. But imagine a world where women throw out the old playbook and start making their own rules. Tech executive, board member, and angel investor Dr. Patti Fletcher helps you recognize and smash those old rules and introduces you to the women who have found success by breaking them. With exciting insights and uplifting stories, Disrupters reveals the keys you need to achieve your own version of success.”–Back cover.” (Catalogue)

The meaning revolution : leading with the power of purpose / Kofman, Fred
‘One of the most extraordinary thinkers on leadership and management I have ever encountered’ – Sheryl Sandberg
Forget the standard practices of leadership taught in business school — all about compensation, command and control. This is a new model for how to inspire — through purpose, principle and people. The Meaning Revolution is Fred Kofman’s call to arms for anyone who has ever felt unengaged at work and offers actionable advice for how we can all find more meaning and dignity whatever we do. Bringing together economics and conflict resolution, counselling and mindfulness, Kofman explains how our most deep-seated anxiety is that we are wasting our lives. The things that we think matter — salaries and job titles — actually only account for 15% of our motivation at work. The other 85% is about how we belong, feeling we make a difference, that we serve a purpose larger than ourselves. Transformative leadership is about helping employees feel connected to a great mission or purpose, and discovering the ‘immortality project’ at the core of your business.” (Catalogue)

The business of change : how New Zealand organisations can survive and thrive despite digital disruption / Pollok, Mike
“…The objective of this book is to discuss the digital threats and opportunities likely to have the most impact on New Zealand and to help Kiwi organisations to cope with, and take advantage of, the new realities of business today and tomorrow” — Back cover.” (Catalogue)
Digital Darwinism : survival of the fittest in the age of business disruption / Goodwin, Tom
“Digital Darwinism takes an exhilarating look at disruptive thinking to inspire those who want to be the best at digital transformation. Change across business is accelerating, but the lifespan of companies is decreasing. Life is more unpredictable than ever and leaders are facing a growing abundance of decisions to make, data to process and technology that threatens to disrupt even the most established business models. These are the forces that could destroy your company but, with the right strategy in place, they could also help you transform it into a market leader. Digital Darwinism is a guiding hand through the turbulence of this moment, offering practical strategies as well as an ambitious call-to-action that lights a fire underneath complacency and inspires creative change. In this book, Tom Goodwin shines a light into the future by exploring technology, society and the lessons of the past so that you can understand how to adapt, what to embrace and what to ignore. Goodwin proves how every assumption the business world has previously made about “digital” is wrong in order to revolutionize your mindset: incremental change isn’t good enough, adding technology at the edges won’t work and digital isn’t a thing – it’s everything. If you want your organization to succeed in the post-digital age, you need to be enlightened by Digital Darwinism”– Provided by publisher.” (Catalogue)

Rebel talent : why it pays to break the rules at work and in life / Gino, Francesca
“Great stories, great science, and great practical advice about how, when, and why to break the rules.”
— Angela Duckworth, New York Times bestselling author of Grit
Do you want to follow a script — or write your own story? Award-winning Harvard Business School professor Francesca Gino shows us why the most successful among us break the rules, and how rebellion brings joy and meaning into our lives. Rebels have a bad reputation. We think of them as troublemakers, outcasts, contrarians: those colleagues, friends, and family members who complicate seemingly straightforward decisions, create chaos, and disagree when everyone else is in agreement. But in truth, rebels are also those among us who change the world for the better with their unconventional outlooks. Instead of clinging to what is safe and familiar, and falling back on routines and tradition, rebels defy the status quo. They are masters of innovation and reinvention, and they have a lot to teach us. Francesca Gino, a behavioral scientist and professor at Harvard Business School, has spent more than a decade studying rebels at organizations around the world, from high-end boutiques in Italy’s fashion capital, to the World’s Best Restaurant, to a thriving fast food chain, to an award-winning computer animation studio. In her work, she has identified leaders and employees who exemplify “rebel talent,” and whose examples we can all learn to embrace. Gino argues that the future belongs to the rebel — and that there’s a rebel in each of us. We live in turbulent times, when competition is fierce, reputations are easily tarnished on social media, and the world is more divided than ever before. In this cutthroat environment, cultivating rebel talent is what allows businesses to evolve and to prosper. And rebellion has an added benefit beyond the workplace: it leads to a more vital, engaged, and fulfilling life. Whether you want to inspire others to action, build a business, or build more meaningful relationships, Rebel Talent will show you how to succeed — by breaking all the rules.” (Catalogue)

Clockwork : design your business to run itself / Michalowicz, Mike
Do you worry that your business will collapse without your constant presence? Are you sacrificing your family, friendships, and freedom to keep your business alive? What if instead your business could run itself, freeing you to do what you love when you want, while it continues to grow and turn a profit?

It’s possible. And it’s easier than you think.

If you’re like most entrepreneurs, you started your business so you could be your own boss, make the money you deserve, and live life on your own terms. In reality, you’re bogged down in the daily grind, constantly putting out fires, answering an endless stream of questions, and continually hunting for cash.

Now, Mike Michalowicz, the author of Profit First and other small-business bestsellers, offers a straightforward step-by-step path out of this dilemma. In Clockwork, he draws on more than six years of research and real life examples to explain his simple approach to making your business ultra-efficient.
Among other powerful strategies, you will discover how to:

* Make your employees act like owners: Free yourself from micromanaging by using a simple technique to empower your people to make smart decisions without you.

* Pinpoint your business’s most important function: Unleash incredible efficiency by identifying and focusing everyone on the one function that is most crucial to your business.

* Know what to fix next: Most entrepreneurs try to fix every inefficiency at once and end up fixing nothing. Use the “weakest link in the chain” method to find the one fix that will add the most value now.

Whether you have a staff of one, one hundred, or somewhere in between, whether you’re a new entrepreneur or have been overworked and overstressed for years, Clockwork is your path to finally making your business work for you.” (Catalogue

Latest management books recently arrived

Book Jacket for: The mind of the leader : how to lead yourself, your people, and your organization for extraordinary resultsThe mind of the leader : how to lead yourself, your people, and your organization for extraordinary results / Hougaard, Rasmus
“Most leaders think they’re effective at motivating their employees, but study after study shows that employees are more disengaged and uninspired than ever. The solution lies not in more management training or fun off-sites but in looking within–into the mind of the leader. Based on their years-long research and practice, Rasmus Hougaard and Jacqueline Carter, of the Potential Project, have conclusively found that three qualities stand out as being foundational for leaders today: mindfulness, selflessness, and compassion–what they call the MSC Leadership Mind, the ideal mind of the leader. Mindfulness addresses the distractedness that kills our focus, stunts our productivity, and makes us action-addicted multitaskers. Selflessness addresses the general lack of fulfillment in work life by helping us–and the people we lead–find true happiness and meaning. And compassion addresses today’s social disintegration by enhancing true human connections, followership, and engagement. While some think these traits are innate, Hougaard and Carter, together with hundreds of their associates working with thousands of leaders around the world, have developed a system to help leaders of all kinds learn and cultivate the MSC Leadership Mind. By addressing their own needs first, then those of their people, and finally the culture of their organization, every leader can learn to embody what makes for great leadership in today’s challenging organizational environment.– Provided by publisher.” (Catalogue)

Book Jacket for: How women rise : break the 12 habits holding you back from your next raise, promotion, or jobHow women rise : break the 12 habits holding you back from your next raise, promotion, or job / Helgesen, Sally
“Ready to take the next step in your career … but not sure what’s holding you back? Read on. Leadership expert Sally Helgesen and bestselling leadership coach Marshall Goldsmith have trained thousands of high achievers–men and women–to reach even greater heights. Again and again, they see that women face specific and different roadblocks from men as they advance in the workplace. In fact, the very habits that helped women early in their careers can hinder them as they move up. Simply put, what got you here won’t get you there … and you might not even realize your blind spots until it’s too late. Are you great with the details? To rise, you need to do less and delegate more. Are you a team player? To advance, you need to take credit as easily as you share it. Are you a star networker? Leaders know a network is no good unless you know how to use it. Sally and Marshall identify the 12 habits that hold women back as they seek to advance, showing them why what worked for them in the past might actually be sabotaging their future success. Building on Marshall’s classic best seller What Got You Here Won’t Get You There, their new book How women rise is essential reading for any woman who is ready to advance to the next level.” (Catalogue)

Book Jacket for: Soulpreneurs : live your purpose, lift your platform and leap into prosperitySoulpreneurs : live your purpose, lift your platform and leap into prosperity / Luciano, Yvette
“Whether you wish to start up (or supercharge) your business, create your blog or book, attract abundance as an artist, or transition from your day job to your dream career, Soulpreneurs is the blueprint you’ve been waiting for. Learn how to: get clear on your purpose and vision, identify your key strengths and values, build your confidence, grow your brand sustainably, and stay on track when things don’t go to plan.” (Catalogue)

Book Jacket for: The CEO next door : the 4 behaviours that transform ordinary people into world-class leadersThe CEO next door : the 4 behaviours that transform ordinary people into world-class leaders / Botelho, Elena L.
“Based on an in-depth analysis of over 2,600 leaders drawn from a database of more than 17,000 CEOs and C-suite executives, as well 13,000 hours of interviews, and two decades of experience advising CEOs and executive boards, Elena L. Botelho and Kim R. Powell overturn the myths about what it takes to get to the top and succeed. What those who reach the top share are four key behaviors that anyone can master: they are decisive; they are reliable, delivering what they promised when the promise it, without exception; they adapt boldly, and they engage with stakeholders without shying away from conflict. Based on this breakthrough study of the most successful people in business, Botelho and Powell offer career advice for everyone who aspires to get ahead.” (Catalogue)

Book Jacket for: The new science of radical innovation : the six competencies leaders need to win in a complex worldThe new science of radical innovation : the six competencies leaders need to win in a complex world / Giles, Sunnie
“Following Sunnie Giles’s Harvard Business Review article “”The Most Important Leadership Competencies, According to Leaders Around the World,”” this book uses solid scientific principles to help leaders in any organization navigate successfully through the increasing speed and interdependence in today’s market.” (Catalogue)

Book Jacket for: Digital transformation : build your organization's future for the innovation ageDigital transformation : build your organization’s future for the innovation age / Herbert, Lindsay“Digital Transformation is a wonderful read and provides fantastic insights…Digital Transformation is a wonderful read and provides fantastic insights. More than that, it provides the ‘How’ together with practical guidance on undertaking the journey to digital transformation. This book should be on the ‘2018 must read list’ for anyone who wants to gain a greater understanding of, or embark on, digital transformation. I will be highly recommending this book to my colleagues and industry peers.(Amazon reviewer)

Research resources – how to access

Live in Wellington, and are still needing to do research but no longer have access to Unversity or Polytechnic online resources? Have a look at our Mygateway online resources. We have some fantastic resources available for FREE including Business Source Premier, Academic Source Elite and Proquest Research Library. If you are want to upskill further, have a look at Lynda.com. Lynda.com is a subscription service but FREE with your Wellington City Libraries membership.

If you need some assistance with a research project, or have a deadline to meet, we offer one hour’s free research per each separate topic. If your search skills are a bit rusty, we offer free training in the use of our online resources. Contact prosearch@wcc.govt.nz or ring Marilyn on 801 4059.

Latest management books received in Library

Syndetics book coverThe caterpillar’s edge : evolve, evolve again, and thrive in business / Sid Mohasseb.
“The secret code to growing a successful business is adjusting your strategy every single day. Business leaders, large and small, need to learn a new game with very different rules. They must accept an ever-changing and uncertain landscape, but a landscape that can be constantly leveraged for greater profitability. They must believe that their companies are caterpillars with the potential to become butterflies. The Caterpillar’s Edge shows why we must embrace a future of flux. It exposes the addictions that chain us to our past and the truths that influence our behaviors. And, it shows just how to seize breakthrough advantages by pushing through all the noise around “Big Data.” Within its DNA, the caterpillar aspires and pushes for more, and it gets just that, evolving gracefully from one entity into another, always building a competitive edge in the process. Break free from accepted archaic business practices by cracking that secret code which demands evolving your business always.” (Syndetics summary)

Syndetics book coverBuilding the agile business through digital transformation / Neil Perkin, Peter Abraham.
” Building the Agile Business through Digital Transformation is a guide for organizational development professionals and change managers needing to better understand, implement and lead digital transformation in the workplace. It sets aside traditional thinking and outdated strategies to explain what steps need to be taken for an organization to become truly agile. It addresses how to build organizational velocity and establish iterative working, remove unnecessary process, embed innovation, map strategy to motivation and develop talent to succeed. Building the Agile Business through Digital Transformation provides guidance on how to set the pace and frequency for change and shows how to break old habits and reform the behaviours of a workforce to embed digital transformation, achieve organizational agility and ensure high performance. Full of practical advice, examples and real-life insights from organizational development professionals at the leading edge of digital transformation, this book is an essential guide to building an agile business.” (Syndetics summary)

Syndetics book coverFit for growth : a guide to strategic cost cutting, restructuring, and renewal / Vinay Couto, John Plansky, Deniz Caglar.
” A practical approach to business transformation Fit for Growth * is a unique approach to business transformation that explicitly connects growth strategy with cost management and organization restructuring. Drawing on 70-plus years of strategy consulting experience and in-depth research, the experts at PwC’s Strategy& lay out a winning framework that helps CEOs and senior executives transform their organizations for sustainable, profitable growth. This approach gives structure to strategy while promoting lasting change. Examples from Strategy&’s hundreds of clients illustrate successful transformation on the ground, and illuminate how senior and middle managers are able to take ownership and even thrive during difficult periods of transition. Throughout the Fit for Growth process, the focus is on maintaining consistent high-value performance while enabling fundamental change. Strategy& has helped major clients around the globe achieve significant and sustained results with its research-backed approach to restructuring and cost reduction. This book provides practical guidance for leveraging that expertise to make the choices that allow companies to: Achieve growth while reducing costs; Manage transformation and transition productively; Create lasting competitive advantage; Deliver reliable, high-value performance. Sustainable success is founded on efficiency and high performance. Companies are always looking to do more with less, but their efforts often work against them in the long run. Total business transformation requires total buy-in, and it entails a series of decisions that must not be made lightly. The Fit for Growth approach provides a clear strategy and practical framework for growth-oriented change, with expert guidance on getting it right. * Fit for Growth is a registered service mark of PwC Strategy& Inc. in the United States” (Syndetics summary)

Syndetics book coverMultipliers : how the best leaders make everyone smarter / Liz Wiseman.
We’ve all had experience with two dramatically different types of leaders. The first type drains intelligence, energy, and capability from the people around them and always needs to be the smartest person in the room. These are the idea killers, the energy sappers, the diminishers of talent and commitment. On the other side of the spectrum are leaders who use their intelligence to amplify the smarts and capabilities of the people around them. When these leaders walk into a room, light bulbs go off over people’s heads; ideas flow, and problems get solved. These are the leaders who inspire employees to stretch themselves to deliver results that surpass expectations. These are the Multipliers. And the world needs more of them, especially now when leaders are expected to do more with less. Leadership expert Liz Wiseman explores these two leadership styles, showing how Multipliers can have a resoundingly positive and profitable effect on organizations — getting more done with fewer resources, developing and attracting talent, and cultivating new ideas and energy to drive organizational change and innovation. In analyzing data from more than 150 leaders, Wiseman has identified five disciplines that distinguish Multipliers from Diminishers. These five disciplines are not based on innate talent; indeed, they are skills and practices that everyone can learn to use, even lifelong and recalcitrant Diminishers. Real-world case studies and practical tips and techniques bring to life each of these principles, showing you how to become a Multiplier too, whether you are a new or an experienced manager. This updated edition includes new examples of Multipliers as well as two new chapters: one on accidental Diminishers, and one on how to deal with Diminishers.

Syndetics book coverOne minute mentoring : how to find and work with a mentor–and why you’ll benefit from being one / Ken Blanchard and Claire Diaz-Ortiz.
” The bestselling co-author of the legendary The One Minute Manager#65533; and a former Twitter executive join forces to create the ultimate guide to creating powerful mentoring relationships. The past decade has seen the dramatic rise of a word now well known in corporate hallways: mentoring. But a new awareness about mentoring hasn’t necessarily meant an increased understanding of how to implement the practice. While most people agree that having a mentor is a good thing, they don’t know how to find one or use one. And despite widespread approval for the idea of being a mentor, most people don’t think they have the time or skills to do so. Positive mentoring relationships can change the way we lead and help us succeed. In One Minute Mentoring, legendary management guru Ken Blanchard and Claire Diaz-Ortiz, a former Twitter executive and early employee, combine their knowledge to provide a systematic approach to intergenerational mentoring, giving readers great insight into the power and influence of mentoring and encouraging them to pursue their own mentoring relationships. Using his classic parable format, Blanchard explains why developing effective communication and relationships across generations can be a tremendous opportunity for companies and individuals alike. One Minute Mentoring is the go-to source for learning why mentoring is the secret ingredient to professional and personal success.” (Syndetics summary)

Syndetics book coverPeople with purpose : how great leaders use purpose to build thriving organizations / Kevin Murray.
This book brings together a wide range of research on how having a clearly defined purpose as part of one’s business strategy is a vital element in business success and longevity. Leaders who communicate a defined corporate mission alongside clear and genuine corporate values allow their employees to find purpose in their day to day roles and embody their company’s vision. This in turn, facilitates employee engagement, loyalty and work satisfaction. Illustrated with more than 30 case studies unearthed from exclusive interviews with top CEOs from a wide range of industries, Kevin Murray explores how leaders who have powerfully articulated purpose statements have brought companies back from the brink of collapse or continue to rapidly grow their businesses into resilient successful companies, which attract and retain top talent, keep employees engaged and deliver top financial results.

Latest business and management books available at Wellington City Libraries

Syndetics book coverBuilding smarter organizations : how to lead your zombie organization back to life / Gordon Vala-Webb.
” Engaging read, actionable advice…Gordon Vala-Webb has written a smart and engaging little book that is full of practical and powerful advice for leaders in any industry. Equally useful for reinvigorating organizations that may have lost some of their youthful energy and for new enterprises looking to bake-in successful practices from day one, Building Smarter Organizations brings the right combination of straight talk, humor, and the kind of wisdom that only comes from real-world experience in a multitude of situations. Vala-Webb makes a compelling case for–and shows you how to get started with–refreshing your organizational mindset, establishing visual systems and fast-flow communications, and adopting tools for accelerated decision making. He then provides concrete, actionable steps that leaders in any part of an organization can take to enliven their teams without sacrificing (indeed, by focusing on) those things that made you successful in the first place. (amazon reviewer)

Syndetics book coverState of readiness : operational excellence as precursor to becoming a high-performance organization / Joseph F. Paris Jr.
“Accelerated Strategy Development and Execution The company of today has its supply chains and finances stretched further around the globe than ever before while simultaneously having increasing pressures to drive value across a complicated and fluid set of metrics and deliver innovations, products, and services more quickly and reliably. The competitive advantage belongs to the companies that can quicken their vision-building and strategy-execution efforts–the ones that can identify challenges more swiftly and accelerate their decision making so they are better able to formulate and deploy responses decisively yet with greater agility. To successfully accomplish this, companies will have to prioritize creating a culture of leadership that strengthens communication skills and emphasizes systems thinking by building capacity and capability that cuts across the business smokestacks and permeates the entire organization. In State of Readiness , Joseph F. Paris Jr. shares over thirty years of international business and operations experience and guides C-suite executives and business-operations and -improvement specialists on a path toward operational excellence , the organizational capability and situational awareness that is attained as the enterprise reaches a state of alignment for pursuing its strategies. In doing so, create a corporate culture that is committed to the continuous and deliberate improvement of company performance and the circumstances of those who work there–a precursor to becoming a high-performance organization.” (Syndetics summary)

Syndetics book coverHow to use innovation and creativity in the workplace / Patrick Collister.
“Are you hungry to increase productivity in your workplace? Do you want to solve problems and enhance working relationships?A creative director with more than 25 years’ experience, Patrick Collister introduces new ways to get the creative juices flowing. Whatever your career, how to: use innovation and creativity in the workplace is packed with simple and practical techniques that are easy to introduce into the working day. Find out how to encourage the exchange of ideas with colleagues and make meaningful and positive changes. Use technology and digital platforms, break established work patterns and engineer working environments to harness creative potential and increase innovation.” (Syndetics summary)

Syndetics book coverLeading with vision : the leader’s blueprint for creating a compelling vision and engaging the workforce / by Bonnie Hagemann, Simon Vetter, and John Maketa.
“What does it mean to lead with vision? In the first book devoted entirely to vision as a key leadership principle, the authors delve deeply into the notion that a compelling vision that motivates and inspires is a true differentiator for organizations that want to hire and retain talent, be more competitive, and thrive in uncertain times. But a compelling vision on its own is not enough, which is why the authors, sought-after leadership development experts globally, provide readers with detailed analysis of the essential things leaders must do to effectively engage the workforce around that vision: embody courage, forge clarity, build connectedness, and shape culture.

Leading with Vision draws on quantitative data from the authors’ research of over 400 companies supplemented with real-world examples from thoughtful leaders who exemplify the core principles of leading with vision in established companies, including: Olukai, Bumble Bee, Coresystems, Jimbo’s, Bunge, and more. The book also includes an actionable blueprint developed by the authors that leaders and their organizations can implement on day one of their journey”.(Syndetics summary)

Syndetics book coverGood people : the only leadership decision that really matters / Anthony Tjan.
“Based on the viralHarvard Business Reviewarticle, bestselling author Anthony Tjan argues that leaders have a new imperative: you must have competent people on your team–but more importantly, they must also be of high character. As a leader you need to help develop and mentor for character further. Until now, we have only had ways of assessing competency in business, but we must also have the tools to help us judge, develop, and lead good people. Author of the bestsellingHearts, Smarts, Guts and Luckand venture capitalist Anthony Tjan offers insight into and a methodology for developing character, first in yourself and in those around you. Good people are your organization’s most important competitive advantage. We all know that finding good people is difficult, as being good on paper doesn’t always translate to being good in practice. While competence is necessary, Tjan argues that “goodness” is just as crucial as what’s on a resume–and that a fantastic resume can never compensate for mediocre character. Yet most people who are in the business of finding and developing good people still focus on the “what” more than the “who” of the individuals surrounding them. Tjan writes that character is a lifelong proactive commitment that, like any skill, can be exercised, honed, and developed. Only when leaders learn to develop these qualities in themselves and others will great and lasting change take place throughout an organization. Good Peopleestablishes a new understanding of goodness–a word we use frequently in business without always understanding what we mean. Tjan also profiles “good people” who are extraordinary leaders and motivators in their fields, providing insights from Tony Hsieh of Zappos, Beth Comstock of GE, Dominic Barton of McKinsey, author Deepak Chopra, M.D., Dean Nitin Nohria of Harvard Business School, Army General (ret.) Stanley McChrystal, jazz pianist Herbie Hancock, and a range of everyday unsung heroes. Packed with practical, often surprising advice,Good Peopleshows that the most transformative changes in business and life come down to the people we choose, and who choose us, and the values of goodness we have in common”– Provided by publisher.

Syndetics book coverPeople with purpose : how great leaders use purpose to build thriving organizations / Kevin Murray.
“This book is about how great leaders can make purpose the beating heart of their organization and use it to power performance. Leaders who communicate a defined mission, alongside clear and genuine values, allow their employees to feel a sense of purpose in their roles and embody their company’s vision. This inspires engagement, loyalty and higher performance. People with Purpose brings together a wide range of compelling research into how having a clearly defined purpose as part of business strategy is a vital element in business success, longevity and inspired teams.

People with Purpose shows leaders how to create a valuable framework that integrates purpose, values and goals on a single page in order to articulate their organization’s unique vision to employees and stakeholders. Kevin Murray interviews top CEOs who have used purpose to transform performance, motivate their people, develop organizational resilience and deliver results – often from the very edge of disaster. These leaders share how they have articulated their purpose, their values and their goals. People with Purpose also looks at the work of neuroscientists, brings together the evidence from around the world that proves purpose powers performance, and shows why purpose matters more in a digitally connected and transparent world. More than 30 case studies are explored from exclusive interviews with leaders from a range of organizations, including Odeon and UCI Cinemas, Healthcare at Home, Yodel, Monarch Airlines, Moss Bros and Virgin Atlantic “.(Syndetics summary)

Recent new business books

Syndetics book coverKilling it : an entrepreneur’s guide to keeping your head without losing your heart / Sheryl O’Loughlin.
“The former CEO of Clif Bar, Co-founder of Plum, and serial entrepreneur offers insights about launching and growing a business while maintaining a fulfilled life in this practical guide filled with hard-won advice culled from the author’s own sometimes dark, raw experiences. With a foreword by Steve Blank. Aspiring entrepreneurs are told that to launch a business, you must go all in, devoting every resource and moment to making it work. But following this advice comes at an enormous personal cost: divorce, addiction, even suicide. It means sacrificing the intangibles that make life worth living. Sheryl O’Loughlin knows there is a better way. In Killing It, she shares the wisdom she’s gained from her successful experiences launching a company from the ground up (Plum), running two fast-growing companies (Clif Bar and REBBL), and mentoring aspiring entrepreneurs (Stanford University). She tells it like it is: If you don’t invest in your wellbeing, your business will not succeed, nor will you. Sheryl knows firsthand the difficulty of balancing the needs of her growing family with her physical and mental health, while managing other work and life challenges. In this warm, honest, and wise handbook, she gives you the essentials for killing it in business–without killing the rest of your life. Filled with real-life examples and anecdotes, Killing It addresses common questions including: How do you prepare your significant other for your business venture? How do you time launching and growing your business with the ebb and flow of family life? How do you find joy in the day-to-day? How do you maintain meaningful, supportive friendships? How do you walk away and start again? The ultimate life and business course, Killing It gives entrepreneurs the tools they need to start their enterprise and thrive–both in the office and at home. (Syndetics summary)

Syndetics book coverUnderstanding digital marketing : marketing strategies for engaging the digital generation / Damian Ryan.
“The world of digital media is changing at a phenomenal pace. Constantly evolving technologies are transforming not just how we access our information but how we interact and communicate with one another on a global scale. Understanding Digital Marketing is a practical, no-nonsense guide to web-marketing, the rules of new media and researching the new generation of digital consumers. Clear, informative and entertaining, it covers key topics such as search marketing, social media, Google, mobile marketing, affiliate marketing, email marketing, performance marketing, customer engagement and digital marketing strategies. One of the best-selling books in the industry, this fourth edition of Understanding Digital Marketing has been thoroughly revised with more information, fresh examples and case studies, and the latest developments in the industry. Complete with in-depth insider accounts of digital marketing successes from internationally recognised brands and digital marketing campaigns, it is essential reading for both practitioners and students alike. (Syndetics summary)

Syndetics book coverThat’s not how we do it here : a story about how organizations rise and fall – and can rise again / John Kotter, Holger Rathgeber.
“What’s the worst thing you can hear when you have a good idea at work? ‘That’s not how we do it here!’ In their iconic bestseller Our Iceberg is Melting , John Kotter and Holger Rathgeber used a simple fable about penguins to explain the process of leading people through major changes. Now, ten years later, they’re back with another must-read story that will help any team or organization cope with their biggest challenges and turn them into exciting opportunities. Once upon a time a clan of meerkats lived in the Kalahari, a region in southern Africa. After years of steady growth, a drought has sharply reduced the clan’s resources, and deadly vulture attacks have increased. As things keep getting worse, the harmony of the clan is shattered. The executive team quarrels about possible solutions, and suggestions from frontline workers face a soul-crushing response- ‘That’s not how we do it here!’ So Nadia, a bright and adventurous meerkat, hits the road in search of new ideas to help her troubled clan. She discovers a much smaller group that operates very differently, with much more teamwork and agility. These meerkats have developed innovative solutions to find food and evade the vultures. But not everything is this small clan is as perfect as it seems at first. Can Nadia figure out how to combine the best of both worlds – a large, disciplined, well-managed clan and a small, informal, inspiring clan – before it’s too late? This book distils Kotter’s decades of experience and award-winning research to reveal why organizations rise and fall, and how they can rise again in the face of adversity.” (Syndetics summary)

Syndetics book coverSuperconsumers : a simple, speedy, and sustainable path to superior growth / Eddie Yoon. “Pork dorks. Craftsters. American Girl fans. Despite their different tastes, these eclectic diehards have a lot in common: they’re obsessed about a specific brand, product, or category. They pursue their passions with fervor, and they’re extremely knowledgeable about the things they love. They aren’t average consumers–they’re superconsumers. Although small in number, superconsumers can have an outsized impact on a company’s bottom line. Representing 10% of total consumers, they can drive between 30% to 70% of sales, and they’re usually willing to spend considerably more than the average consumer. And because they’re so engaged and passionate, they can offer invaluable advice to managers looking to improve their products, change their business models, energize their cultures, and attract new customers. In Superconsumers , growth strategy expert Eddie Yoon lays out a simple but extremely effective framework that has helped companies of all types and sizes achieve more sustainable growth: he’ll show you how to find, listen to, and engage with your most passionate and profitable consumers, and then tailor your decisions to meet their wants and needs. Along the way, he’ll let you into the minds and homes of superconsumers of all kinds, revealing what makes them tick and why they’re willing tospend so much more than other consumers. Rich with data and case studies of companies that have implemented superconsumer strategies with great success, Superconsumers is a fun, practical, and inspiring guide for anyone interested in making their best customers even better.” (Syndetics summary)

Syndetics book coverThe startup checklist : 25 steps to a scalable, high-growth business / David S. Rose. “25 Steps to Found and Scale a High-Growth Business. The Startup Checklist is the entrepreneur’s essential companion. While most entrepreneurship books focus on strategy, this invaluable guide provides the concrete steps that will get your new business off to a strong start. You’ll learn the ins and outs of startup execution, management, legal issues, and practical processes throughout the launch and growth phases, and how to avoid the critical missteps that threaten the foundation of your business. Instead of simply referring you to experts, this discussion shows you exactly which experts you need, what exactly you need them to do, and which tools you will use to support them–and you’ll gain enough insight to ask smart questions that help you get your money’s worth. If you’re ready to do big things, this book has you covered from the first business card to the eventual exit. Over two thirds of startups are built on creaky foundations, and over two thirds of startup costs go directly toward cleaning up legal and practical problems caused by an incomplete or improper start. This book helps you sidestep the messy and expensive clean up process by giving you the specific actions you need to take right from the very beginning. Understand the critical intricacies of legally incorporating and running a startup Learn which experts you need, and what exactly you need from them Make more intelligent decisions independent of your advisors Avoid the challenges that threaten to derail great young companies. The typical American startup costs over $30,000 and requires working with over two dozen professionals and service providers before it even opens for business–and the process is so complex that few founders do it correctly. Their startups errors often go unnoticed until the founder tries to seek outside capital, at which point they can cost thousands of dollars to fix. . . or even completely derail an investment. The Startup Checklist helps you avoid these problems and lay a strong foundation, so you can focus on building your business. (Syndetics summary)

Syndetics book coverWork storming : why conversations at work go wrong, and how to fix them / Rob Kendall, the conversation expert. “Whatever your job you need to communicate with others, as even when your intentions are sound, the impact of a bad conversation can be highly destructive. If people in your work community form a negative opinion of you, they stop properly listening. Rob explains how and why your career success can depend so much on good communication at work. Each chapter is short and self-contained, focusing on a specific topic with clear steps for action and a key lesson. As in Blamestorming, there is a cast of characters placed in a variety of situations in which they experience conversations go wrong. Using five simple ‘warning signs’ to watch out for Rob explains how the characters could change the way they speak and listen in order to achieve a positive outcome.” (Syndetics summary)