Have you searched the library catalogue only to check where copies are located and then found the branch location is marked as Off-site storage?



This doesn’t mean it’s unavailable, just that it’s not available immediately.

Due to space constraints we can’t hold everything on the shelves of our libraries so a great deal of our collection, while listed in the catalogue, is held in storage at the Te Pataka library work space in Johnsonville.

What you need to do is click on the big, red Place Reserve button above the Branch location, enter your library card details at the prompt and select the library branch you would like the item to be delivered to.

When the item has been delivered you will receive a notification that it is ready for pick-up.  This process usually takes 24 hours at most.

You then have seven days to pick up your book and issue it as per normal.

So don’t be put off by Off-site storage as a branch. We have a system in place to get the item to you as soon as possible and it costs nothing to use this service.

If you want to see what it looks like, check out this great video of the process our team go through to deliver requested books to you.

If you need more information please contact the Prosearch team at the library.  We can help you find information across a range of perspectives and resources.  All enquiries are treated in confidence.