Category: management

here you will find management theory and theorists, new ideas, how to etc.

Our latest business books received

marilyn

Wild kinship : conversations with conscious entrepreneurs / Hemmingson, Monique
“Wild Kinship features 28 creative entrepreneurs in a wide range of industries across Australasia who have environmental sustainability at their core. Meet the industry leaders who are foraging a new path and changing the world in their wake. From tiny homes builders, permaculture growers and muesli bar curators to ceramic jewellers, coffee bean roasters, hat makers, magazine writers and menstrual cup fighters. Wild Kinship defies the normal business model and looks at 28 different industries where positive change is being made in the form of simple pleasures like your morning cup of joe.” (Catalogue)

 
The business of people : leadership for the changing world / Fraser, Iain
“The Business of People is purposefully focused on people. The book will assist you to develop and support yourself with your people leadership, knowledge, and skills. It is an opportunity to better manage yourself and lead others, including your organization, into the modern volatile, uncertain, complex, and ambiguous (VUCA) world. It is also a sequel to the top-selling book The Business of Portfolio Management: Boosting Organizational Value. Authors Madeleine Taylor and Iain Fraser combine to give you the very best in knowledge and experience in a variety of situations. This is a book that cuts through the nonsense and presents real-world solutions for situations facing leaders today and tomorrow.” (Catalogue)

Frictionless : why the future of everything will be fast, fluid, and made just for you / Lemieux, Christiane
“Serial entrepreneur Christiane Lemieux describes the new rules of entrepreneurship and business, arguing that visionary startups leverage the concept of “frictionless” to beat their competitors. Based on interviews with dozens of startup founders, experts and scholars on entrepreneurship, Frictionless provides readers with a wide-ranging education in starting companies that thrive in the world of frictionless commerce-made possible by new technologies, a new mindset, and new demands from Millennial consumers.” (Catalogue)

The vision-driven leader : 10 questions to focus your efforts, energize your team, and scale your business / Hyatt, Michael S.
“New York Times bestselling author and America’s leadership mentor offers leaders six tools for crafting an irresistible vision for their business, rallying their team around the vision, and distilling it into actionable plans that drive results. Having a clear, compelling vision–and getting buy-in from your team–is essential to effective leadership. If you don’t know where you’re going, how on earth will you get there? But how do you craft that vision? How do you get others on board? And how do you put that vision into practice at every level of your organizationIn The Vision Driven Leader, New York Times bestselling author Michael Hyatt offers six tools for crafting an irresistible vision for your business, rallying your team around the vision, and distilling it into actionable plans that drive results. (Catalogue)

Inclusify : the power of uniqueness and belonging to build innovative teams / Johnson, Stefanie K
“Wall Street Journal Bestseller In this groundbreaking guide, a management expert outlines the transformative leadership skill of tomorrow-one that can make it possible to build truly diverse and inclusive teams which value employees’ need to belong while being themselves value. “(Catalogue)

New management books have been arriving at Wellington City Libraries.

marilyn

Leadershift : the 11 essential changes every leader must embrace / Maxwell, John C.
“Internationally recognized leadership expert John C. Maxwell teaches readers how to shift their leadership to keep innovating, improving, and influencing others in today’s fast-paced world.  In Leadershift, John C. Maxwell helps leaders gain the ability and willingness to make leadership changes that will positively enhance their organizational and personal growth. He does this by sharing the eleven shifts he made over the course of his long and successful leadership career.” (Catalogue)

Fix this next : make the vital change that will level up your business / Michalowicz, Mike
“From Mike Michalowicz, the author of PROFIT FIRST, CLOCKWORK, and THE PUMPKIN PLAN, comes the ultimate diagnostic tool for every entrepreneur.
The biggest problem entrepreneurs have is that they don’t know what their biggest problem is. If you find yourself trapped between stagnating sales, staff turnover, and unhappy customers, what do you fix first? Every issue seems urgent — but there’s no way to address all of them at once. The result? A business that continues to go in endless circles putting out urgent fires and prioritizing the wrong things. Fortunately, Mike Michalowicz has a simple system to help you eradicate these frustrations and get your business moving forward, fast.” (Catalogue)

The good fight : use productive conflict to get your team and organization back on track / Davey, Liane Margaret
“More productivity. Less drama. It all starts with a healthy conflict culture. In the modern workplace, conflict has become a dirty word. After all, conflict is antithetical to teamwork, employee engagement, and a positive company culture. Or is it? In The Good Fight, Liane Davey shows you how to create the productive conflict your organization needs to get along and get stuff done. Drawing on her twenty-year career as an advisor to the C-Suite, Davey shares real-world examples and practical tools you and your team can use to handle even the most contentious conflicts as allies–instead of adversaries..” (Catalogue)

Charismatic leadership : the skills you can learn to motivate high performance in others / Murray, Kevin
The Charismatic Leader will show you how to be a powerful influencer with your peers, your colleagues and your customers. You’ll learn why charisma is a vital asset in any organization, understand its essential components, find out how to grow your charismatic presence and discover why you need the companion skills of coaching, problem-solving and empathy. Using charisma effectively helps everyone perform at a high level. This book will show you how..” (Catalogue)

Your stand is your brand / Gentempo, Patrick
“A go-to guide for entrepreneurs to succeed by taking a clear stand and aligning their business with their values. In today’s polarized culture, all entrepreneurs and business executives need to recognize that trying to stay in the middle of the road in an attempt to appeal to as wide an audience as possible is a recipe for failure. This book will reveal an innovative process to get your business’s brand clarified, organized, and articulated in a compelling way. It offers readers a 5-P Expansion Sequence, a structural model consisting of Philosophy, Purpose, Psychology, Procedure and Prosperity. Nailing these 5 Ps is the foundation for the brand and the stand it is taking. Get ready to be challenged to break limiting patterns and grow a business brand and financial success. (Catalogue)

Overdeliver : build a business for a lifetime playing the long game in direct response marketing / Kurtz, Brian
In this book, “titan” of direct marketing Brian Kurtz teaches you how to find and sell to your audience without ever losing sight of the people you are selling to, and without compromising on the respect and care they deserve. This book is about direct marketing, or “measurable marketing,” in any medium. Brian explains the 4 Pillars of Being Extraordinary, the 5 Principles of Original Source, how to track the metrics that matter, strategies and tactics to build a responsive database (list building), how to tailor offers to your list, the 7 Characteristics of World-Class Copy-Writers, multichannel marketing, the importance of customer service, how to overdeliver, and so much more!” (Catalogue)

Sound advice for companies who are contemplating the post Covid-19 workplace

marilyn

Firstly, from a New Zealand perspective there is quite a bit of information out there. Hopefully, I have retrieved some posts which will inspire and support you.

Running a business in challenging times -MYOB Business preparation Guide. The second edition of the MYOB Business Preparedness Guide, looks at some of the key areas business can focus on, adapt and invest in as they seek to navigate the ‘new normal’ created by coronavirus

New Zealand Business after Covid-19 In a special Business series four well known founders/business commentators give their thoughts on how they think NZ businesses will respond.

What comes next: 4 perspectives on post-pandemic preparation
NZ technology and digital chiefs’ responses to COVID-19 guide their business continuity plans for the emerging work environment

What lies on the other side of lockdown and elimination? Part 1 of a special Spinoff series in which Duncan Grieve looks at a number of sectors which will be worst hit by the aftermath of Covid-19. Part two looks at the winners and losers.

Latest management books arriving at Wellington City Libraries

marilyn

Female firebrands : stories and techniques to ignite change, take control, and succeed in the workplace / Kiner, Mikaela
“Saying NO to the Workplace Status Quo: 13 Women Who Are Rewriting the Rules If readers are not sure what a firebrand is, they’ll find out in Mikaela Kiner’s powerful first book. Women of all generations will nod in recognition at the stories of 13 professional women from diverse backgrounds and industries as they recount the career challenges they’ve faced and how they have overcome bias, sexism, and the power imbalance. Mikaela Kiner spent 15 years in HR leadership at Microsoft, Starbucks, Amazon, PopCap Games, and Redfin. In 2015 she founded Reverb, which helps companies create healthy, inclusive culture that engages and inspires employees.” (Catalogue)

The snowball system : how to win more business and turn clients into raving fans / Bunnell, Mo
“Mo Bunnell’s comprehensive system will help you win more clients, build stronger relationships, and bring in more business.
 In The Snowball System, Mo Bunnell offers powerful and proven tools for business development. Whether you are gregarious or introverted, whether you are a part of a small startup or a massive multinational, Bunnell’s science-based system is effective and efficient, and easily adapted into your day-to-day work. With The Snowball System, you will not only succeed at growing your business, you’ll learn to enjoy doing the activities that drive that growth. You’ll be happier, and so will your clients.” (Catalogue)

Ingenious: The Unintended Consequences Of Human Innovation [hardback] / Gluckman, Peter
“The trouble with innovation is that it can seldom be undone. We invent technologies to modify our environments in immediately beneficial ways, but the long-term consequences can be costly. From obesity to antibiotic resistance, we pay for our successes. Peter Gluckman and Mark Hanson explore what happens when our creations lead nature to bite back. (Catalogue)

Start finishing : how to go from idea to done / Gilkey, Charlie
“A prominent productivity expert shows how to do more of the work that matters by converting ideas into finished projects. With Start Finishing, Gilkey presents a systematic, root-cause approach for overcoming the real pitfalls to productivity and turning your ideas into finished projects. He outlines a powerful seven-step method for success…. Gilkey provides an invaluable set of tools to help you stop being bogged down with task lists and start finishing your best work. ‘Start Finishing is a game changer, a modern-day classic that will dramatically change your work”….. — Seth Godin, New York Times bestselling author of This Is Marketing.” (Catalogue)

Reboot : leadership and the art of growing up / Colonna, Jerry
“Jerry Colonna helps start-up CEOs make peace with their demons, the psychological habits and behavioral patterns that have helped them to succeed-and have molded them into highly accomplished individuals-yet have been detrimental to their relationships and ultimate well-being. Now this venture capitalist turned executive coach shares his unusual yet highly effective blend of Buddhism, Jungian therapy, and entrepreneurial straight talk to help leaders overcome their own psychological traumas. Reboot is a journey of radical self-inquiry, helping us reset our lives by sorting through the emotional baggage that is holding us back professionally and, even more important, in our relationships. In Reboot, he inspires leaders to hold themselves responsible for their choices and for the possibility of truly achieving their dreams.

The business of platforms : strategy in the age of digital competition, innovation, and power / Cusumano, Michael A.
“A trio of experts on high-tech business strategy and innovation reveal the principles that have made platform businesses the most valuable firms in the world and the first trillion-dollar companies. Cusumano, Gawer, and Yoffie address how a small number of companies have come to exert extraordinary influence over every dimension of our personal, professional, and political lives. They explain how these new entities differ from the powerful corporations of the past. They also question whether there are limits to the market dominance and expansion of these digital juggernaut.” (Catalogue)

Latest management books received at Wellington City Libraries

marilyn

Real communication : how to be you and lead true / Dolan, Gabrielle
“Effective communication through authentic leadership A rapidly evolving workplace and disruptive technologies have created a growing demand for transparency and authenticity in communication from business leaders. Yet many decision-makers find themselves far behind the curve when it comes to understanding and meeting the evolving expectations of employees and customers. Real Communication: How to Be You and Lead True reveals how to guide and communicate in a way that is authentic and will help business leaders truly connect and engage with their teams, customers, and coworkers. – Communicate more effectively – Improve employee engagement – Manage organisational changes – Help teams cope with change When employees trust their leaders, businesses thrive. In Real Communication you will find everything you need to implement new strategies, instill core values, and cultivate engagement.” (Catalogue)

The ride of a lifetime : lessons in creative leadership from the CEO of the Walt Disney Company / Iger, Robert
“The CEO of Disney, one of Time‘s most influential people of 2019, shares the ideas and values he embraced to reinvent one of the most beloved companies in the world and inspire the people who bring the magic to life. Robert Iger became CEO of The Walt Disney Company in 2005, during a difficult time. Morale had deteriorated, competition was intense, and technology was changing faster than at any time in the company’s history. His vision came down to three clear ideas: Recommit to the concept that quality matters, embrace technology instead of fighting it, and think bigger–think global–and turn Disney into a stronger brand in international markets. Fourteen years later, Disney is the largest, most respected media company in the world, counting Pixar, Marvel, Lucasfilm and 21st Century Fox among its properties. Its value is nearly five times what it was when Iger took over, and he is recognized as one of the most innovative and successful CEOs of our era. In The Ride of a Lifetime, Robert Iger shares the lessons he’s learned while running Disney and leading its 200,000 employees, and he explores the principles that are necessary for true leadership… It’s also about thoughtfulness and respect, and a decency-over-dollars approach that has become the bedrock of every project and partnership Iger pursues, from a deep friendship with Steve Jobs in his final years to an abiding love of the Star Wars mythology. “The ideas in this book strike me as universal” Iger writes. “Not just to the aspiring CEOs of the world, but to anyone wanting to feel less fearful, more confidently themselves, as they navigate their professional and even personal lives.” (Catalogue)

The entrepreneurial artist : lessons from highly successful creatives / Dworkin, Aaron P.
“Very few artists are skilled at promoting themselves and their work. Drawing on the accomplishments of Shakespeare, Mozart, and several contemporary creatives, including Lin-Manuel Miranda and Wynton Marsalis, this engaging and practical guide will help you achieve artistic fulfillment, both personally and professionally–no matter your medium. In The Entrepreneurial Artist: Lessons from Highly Successful Creatives, Aaron Dworkin offers an engaging, practical guide to achieving artistic fulfillment, both personally and professionally. Based on the accomplishments of Shakespeare, Mozart, and several contemporary creatives, these lessons will help you realize your goals–no matter your medium. Among those Dworkin personally interviewed for this book are Emmy-winning actor Jeff Daniels, Tony-award winning choreographer Bill T. Jones, Grammy award-winning musician Wynton Marsalis, and Pulitzer Prize winner Lin-Manuel Miranda, among others. The stories of these twelve remarkable individuals come alive with lessons of love, loss, despair, sacrifice, perseverance, and triumph. Some of the artist-entrepreneur takeaways explored in this book include: -Build partnerships–with peers, patrons, and sponsors -Embrace diversity -Expand your focus -Allow your work to mature Whether one is an aspiring student artist in search of practical tools to build a sustainable career, or a veteran seeking reinvention, The Entrepreneurial Artist offers insights–well-tested, unusual, or innovative–that are meaningful for every kind of creative.” (Catalogue)

Building better ideas : how constructive debate inspires courage, collaboration, and breakthrough solutions / Barnes, B. Kim
“Why do teams settle for bad ideas or kill good ones? Popular consultant B. Kim Barnes’s unique process of constructive debate shows how teams can create better ideas and outcomes by eliminating obstacles to honest discussion, creativity, and collaboration. In too many organizations, great ideas and unusual solutions can be suppressed, ignored, or attacked. Departments defend their turf, and people choose what is safe over what is better. Bad ideas move forward and good ideas die, which can lead to disastrous results–financial or otherwise. Luckily, there is a workable path out of this dysfunction. Kim Barnes’s process of constructive debate shows how to establish conditions that encourage the free exchange, discussion, and development of ideas and eliminate conditions that prevent potentially useful ideas from getting heard. By using this tested model, any company or team can improve outcomes and bring out everyone’s best ideas. A constructive debate is one in which a diverse group of individuals can express their ideas, engage others in building on and improving them, explore ideas deeply, and challenge one another’s positions in a fair and productive way. In this book, you’ll learn a set of behaviors you can model and encourage and a process you can facilitate, lead, or support your client in leading. In this time, where opinions can be tribal and differences can lead to unconstructive conflict, it’s important to find ways to build robust ideas through a thoughtful, fair, and inclusive approach.” (Catalogue)

The Scrum fieldbook : faster performance, better results, starting now / Sutherland, J. J.

Work. You’re doing it wrong.
Do you ever feel like you never get as much done as you want to? Or that your projects encounter insurmountable problems before they even get started? Or that your colleagues spend days talking over their ideas without actually implementing them?

J.J. Sutherland has the solution. In his international bestseller SCRUM, he introduced a simple, revolutionary tool to turbo-charge the output of every team. Designed in Silicon Valley and road-tested at the headquarters of Google and Amazon, the scrum method transformed how a generation of tech leaders work.

Now, in THE SCRUM FIELDBOOK, Sutherland returns with a hands-on guide to using the scrum method at the coal-face of any business. He reveals how its focus on rapid innovation, no-bullshit meetings and quick-fire decision-making has immediate relevance for every organisation on Earth. And he offers a step-by-step method for using scrum in your projects – starting today.

The result is a game-changing handbook that will make your team more productive.” (Catalogue)

Ultralearning : seven strategies for mastering hard skills and getting ahead / Young, Scott
“Future-proof your career and maximize your competitive advantage by learning the skill necessary to stay relevant, reinvent yourself, and adapt to whatever the workplace throws your way in this essential guide. Faced with tumultuous economic times and rapid technological change, staying ahead in your career depends on continual learning–a lifelong mastery of new ideas, subjects, and skills. If you want to accomplish more and stand apart from everyone else, you need to become an ultralearner. Scott Young incorporates the latest research about the most effective learning methods and the stories of other ultralearners like himself…. Young documents the methods he and others have used and shows that, far from being an obscure skill limited to aggressive autodidacts, ultralearning is a powerful tool anyone can use to improve their career, studies, and life. Ultralearning explores this fascinating subculture, shares the nine principles behind every successful ultralearning project, and offers insights into how you can organize and execute a plan to learn anything deeply and quickly, without teachers or budget-busting tuition costs.” (Catalogue)

Check out latest additions to management books at Wellington City Libraries

marilyn

The Empathy Edge: Harnessing the Value of Compassion as an Engine for Success [paperback] / Ross, Maria
“Furious customers? Missed deadlines? Failed products? The problems your business faces may stem from a single issue: lack of empathy. Being empathetic at work means seeing the situation from another’s perspective, and using that vantage point to shape your leadership style, workplace culture, and branding strategy. Pairing her knowledge as a branding expert with proven research and fascinating stories from executives, change-makers and community leaders, Maria Ross reveals exactly how empathy makes brands and organisations stronger and more successful. Ross shows why your business needs to cultivate more empathy now, and shares the habits and traits of empathetic leaders who foster more productivity and loyalty. She gives practical tips, big and small, for how to align your mission and values and hire the right people, cultivating a more empathetic — and innovative — workplace culture. Finally, she gives you the goods on building your empathetic brand in an authentic and proactive way, and shows how doing so results in happier customers, innovative work cultures and increased profits.
The leader’s guide to mindfulness : how to use soft skills to get hard results / Tang, Audrey
“For leaders wanting to use proven mindfulness strategies and tools to unlock top performance and results. The Leader’s Guide to Mindfulness is a highly practical guide to help you focus your attention on the present so you and your organisation can perform more effectively. With emphasis on the “why” and the “how” of mindfulness, you’ll discover how to reap the performance benefits and also learn how to use mindfulness to become an emotionally agile leader. Through a combination of ground rules, practical exercises, case studies and no-nonsense advice, you’ll discover how mindfulness can help you and your organisation to:

  • Improve wellbeing and resilience
  • Improve relationships
  • Improve collaboration
  • Improve creativity and innovation
  • Improve decision making and problem-solving” (Catalogue)

Better business relationships / Tasso, Kim
“Essential advice from psychology and communications on how to develop and maintain meaningful professional relationships for individual and organizational success. Business success is usually reliant on being able to get along with people. No matter what the role in an organization, the ability to influence, persuade, change, motivate and encourage others to act effectively is vital. Better Business Relationships brings together a wealth of knowledge and practical advice, from psychology to communications and sales, to provide insight and guidance to both new and more experienced workers alike, who may be dealing with both internal colleagues and external clients and suppliers. As technology advances and automates business processes across industries and roles, communication skills and the ability to form meaningful, beneficial professional relationships is at risk of becoming a dying art. In the midst of the rise of social media, automation and artificial intelligence, there is worldwide concern that, as technology advances, we risk losing the human factors that are needed for individual and organizational success. Kim Tasso provides practical and essential insight on: – Understanding yourself and other people;
– Learning how to change;
– The fundamentals of good communication and relationships;
– Working with people internally; and
– Working with people externally. Better Business Relationships is ideal for anyone who wants to improve their relationships at work and gain a greater understanding of critical social and communications skills required to succeed in any professional environment.” (Catalogue)

Be a project motivator : unlock the secrets of strengths-based project management / Pearce, Ruth
“Engaging your team begins with engaging yourself. “This book will soon become a widely accepted standard on how to deliver a successful project on time and on budget in any industry.”
–John Garahan, Vice President, Global Delivery, Broadridge Financial Solutions

Successful project managers must engage and motivate others to achieve complex goals. Ruth Pearce shows how behavior, language, and attitudes affect engagement and how leveraging character strengths can help improve relationships, increase innovation, and build higher-functioning teams. This focus on character strengths–such as bravery, curiosity, fairness, gratitude, and humor–can help project managers recognize and cultivate the things that are best in themselves and others.

Many project managers do not have the authority to direct the activities of people on their teams–they can only influence them. The most influential people succeed by focusing less on themselves and their message and more on others. They pay attention, they are brave, they are vulnerable, they are curious, and they look for and acknowledge the things that are important about and to the other person. And they model the behavior that they want to see. This book tells you how.

Pearce provides tools and frameworks for building a culture of appreciation, understanding character strengths, mapping leadership qualities, understanding learning styles, identifying team roles, and executing plans. She also explores the factors that contribute to conflict and tensions, as well as strategies for getting through difficult times. We see these tools and techniques in action through “Maggie,” a project manager who is struggling to motivate her team. Each chapter concludes with reflective questions to make the ideas stick and with key strategies for success.” (Catalogue)

The languages of leadership : how to use your words, actions and behaviours to influence your team, peers and boss / Born, Wendy
“Many of us have issues trying to lead disparate teams with multiple personalities, colleagues with conflicting agendas and bosses with minds of their own. The questions we often ask ourselves are:
* How do I manage my team leaders to work together without having to reinvent the wheel, to learn from and leverage each other’s …… Many of us have issues trying to lead disparate teams with multiple personalities, colleagues with conflicting agendas and bosses with minds of their own. The questions we often ask ourselves are: How do I manage my team leaders?; How do I manage my peers? How do I manage my own leader to stop making big promises to my team that I know they won’t deliver on? The answer is to learn to master the languages of leadership. In this fascinating book, Wendy Born will show you how and teach you to make small changes that will have a big impact. ..”.a must-read book for any leader at any stage of their leadership journey.” Paul Harper, Finance Business Transformation, Deakin University> “Wendy provides practical tools and tips to help you to be a better leader for your people, have better relationships with your peers and to get noticed by your boss. Well worth the read.” Andrew McWhirter, CEO The Influencer Project “The Languages of Leadership is a great tool for those who are keen to understand where they are on their leadership journey and how to shape their own brand and style as a connected and impactful leader.” Fiona Schutt, CFO, Worksafe Victoria” (Catalogue)

Work from wherever : how to set yourself free (and still achieve) / Messenger, Lisa
“You can run an empire without an office. Freedom & ambition can co-exist together.You can work from anywhere – happily & successfully. Your (work) life can be one big adventure.It’s predicted there will be 1 billion digital nomad by 2035. Many of the world’s most iconic companies are shutting their headquarters to allow their employees to work from anywhere, with unlimited vacation and total autonomy.Freedom, ambition, exploration…yes, you can have it all!In 2018, after a milestone year for Collective Hub, Lisa closed the brand’s offices, decentralised their team ¿. and caught a plane to the other side of the world. But this wasn’t your average holiday!In Work From Wherever, the entrepreneur, author and speaker shares the lessons she learnt rebuilding a brand on the move and the incredible nomads she met on her travels.Combining personal anecdotes with advice from inspiring globe-trotters, roaming employees and untethered founders, this book will ignite your wanderlust, speak to your inner freedom-seeker and provide practical tips for blazing your own trail.” (Catalogue)

Latest management books at Wellington City Libraries

marilyn

The Connector Manager: Why Some Leaders Build Exceptional Talent-And Others Don’t [paperback] / Roca, Jaime
The best managers work smarter, not harder After conducting a unique global study of over 9,000 people, analysts at the world-leading sales research firm Gartner identified four distinct types of manager. Incredibly, they found one type consistently performs far better than the rest, and it wasn’t the one they were expecting.

Connector Managers understand that it’s not enough for managers to just encourage and teach employees themselves, and that providing constant coaching to employees can actually be detrimental to their independent development. Instead, by connecting employees to others in the team or organisation, Connector Managers can help their employees develop a range of skills beyond their own areas of expertise.

Although the four types of managers are more or less evenly distributed, employees with Connector Managers perform significantly better than others. Employees with Always-on Managers who provide constant feedback and coaching perform significantly worse.

Drawing on their ground-breaking data-driven research, as well as in-depth case studies and extensive interviews with thousands of managers, you’ll discover what behaviours define Connector Managers and how you can use them yourself to build brilliant, powerhouse teams.” (Catalogue)

Create A Gender-Balanced Workplace (Penguin Business Experts) [paperback] / Francke, Ann
“Equality at work expert Ann Francke reveals how to understand and tackle the damaging consequences of gender imbalance in the workplace. Gender balance is first and foremost a business issue. McKinsey estimates we could add 28 trillion to global GDP if we achieved gender equality everywhere – that is more than the GDPs of the US and China combined. But it is so much more than that. Gender balance is one of the best levers we can pull to build better managers and leaders at every level, improve team performance and create better cultures where everyone can thrive. In the Penguin Experts- Equality at Work, Ann Francke, the CEO of the Chartered Management Institute (CMI), introduces her solution to combating the problems at the heart of the continued imbalance and offers clear, actionable strategies for making a positive change in your organisation.” (Catalogue)

Communicate In A Crisis: Understand, Engage And Influence Consumer Behaviour To Maximize Brand Trust [paperback] / Hartley, Kate
“Future-proof your crisis response plan using this clear-cut framework to mitigate, manage and respond to unpredictable rumours, scandals, crises and fake news. The definitive guide for any PR or marketing professional to recognize, plan and respond to a sudden wildfire of consumer-led reaction, “manipulated outrage” sparked from interaction on news feed algorithms, fueled by social media and the constant demand for an instantaneous response.” (Catalogue)

How To Lead When Your Boss Can’t (Or Won’t) [hardback] / Maxwell, John C
“Some talented people reach their full potential, while others self-destruct or remain trapped in medioctiy, What maes the difference Choices. Here are the 13 choices that can propel you to success. Every day millions of people with high potential are frustrated and held back by incompetent leaders. New York Times bestselling leadership author John C. Maxwell knows this because the number one question he gets asked is about how to lead when the boss isn’t a good leader. You don’t have to be trapped in your work situation. In this book, adapted from the million-selling The 360-Degree Leader, Maxwell unveils the keys to successfully navigating the challenges of working for a bad boss. Maxwell teaches how to position yourself for current and future success, take the high road with a poor leader, avoid common pitfalls, work well with teammates, and develop influence wherever you find yourself. Practicing the principles taught in this book will result in endless opportunities–for your organization, your career, and your life. You can learn how to lead when your boss can’t (or won’t).” (Catalogue)

Work tribes : the surprising secret to breakthrough performance, astonishing results, and keeping teams together / Murphy, Shawn
“Are you building a typical team… or a high-performance tribe The motivational power of the desire to belong is the key element for ensuring employee satisfaction and retention, as well as your company’s long-term success. With millions of exhausted employees “living for Friday,” the place we spend most of our time-our workplace-is drudgery. But what happens when leaders revive the workplace by tapping into a hardwired human need That need, a sense of belonging, can resuscitate employee satisfaction and retention, while also contributing to a company’s long-term success. Employees want more than a job. They want an opportunity to solve essential problems and receive fair pay and benefits. While some companies use slick culture tricks to attract and retain employees, a more meaningful experience can be created by fostering a sense of belonging. How can businesses achieve this In his new book Work Tribes, Shawn Murphy, CEO of WorqIQ and a sought-after leadership speaker, shows readers how to tap into the motivational pull of belonging. Based on findings from his interviews with leaders and employees at companies such as LinkedIn, The Container Store, Canlis Restaurant, and Barry-Wehmiller, Work Tribes reveals why a human-centered approach is more aligned with the way we work in the twenty-first century. Astonishing outcomes result from making your employees feel welcomed, wanted, and valued-and this book will show you how to transform your team into a unified tribe. Are you building a typical team… or a high-performance tribe? The motivational power of the desire to belong is the key element for ensuring employee satisfaction and retention, as well as your company’s long-term success. With millions of exhausted employees “living for Friday,” the place we spend most of our time–our workplace–is drudgery. But what happens when leaders revive the workplace by tapping into a hardwired human need? That need, a sense of belonging, can resuscitate employee satisfaction and retention, while also contributing to a company’s long-term success.

The Responsibility Ethic: 12 Strategies Exceptional People Use to Do the Work and Make Success Happen [paperback] / Kreek, Adam
“Adam Kreek is more than an Olympic Gold Medalist: he’s a successful entrepreneur and a well-respected executive coach who continually defies the odds. Written for hungry professionals who love achievement, The Responsibility Ethic shows you how to master 12 essential principles of self-leadership that have fuelled Kreek’s incredible accomplishments — despite numerous setbacks. By learning from a critically acclaimed presenter (he delivers more than forty events per year), you’ll gain the tools and techniques that also work for many other successful leaders.
A powerful guide, Kreek draws on his eight years of intensive Olympic training, his near-death ocean expedition, and his career as an executive coach and corporate trainer to teach you winning strategies to overcome adversity and take responsibility for your own success. Join hundreds of thousands of leaders who have benefited from Kreek’s insights and learn to upgrade your mindset, develop high-performing teams, manage change, and maximise your leadership capacity.
Learn the 12 principles of self-leadership, the most important factor in driving results and achieving success. Adam Kreek has consistently defied the odds to find greater achievement in all facets of his life. After 73 days alone at sea, Kreek and his expedition team survived a capsize in the Bermuda Triangle, the subject of the Dateline NBC documentary “Capsized”. Four years earlier, Kreek won Olympic Gold with his eight-man rowing team. A two-time Olympian, he holds 60 international medals and multiple Hall of Fame inductions.In The Responsibility Ethic, he shares the 12 essential principles of self-leadership that have fueled his incredible accomplishments–and shows you how to master these principles too. Kreek is a powerful guide who teaches us how to realize our full potential at any stage of our career and lives. Drawing on his eight years of intensive Olympic training, near-death ocean expeditions, and career as an executive coach and corporate trainer, Kreek shares winning strategies from the trenches, where the strongest minds prevail. A compelling narrative with powerful instruction and direct application, The Responsibility Ethic challenges business leaders globally to chase their ambitions and to take responsibility for their success.” (Catalogue)

Latest management books received at WCL

marilyn

Creative trespassing : how to put the spark and joy back into your work and life / Katan, Tania
“Creative disruptor, inspirational speaker and co-creator of the internationally viral campaign #ItWasNeverADress shows you how to sneak more creativity and imagination into your work and life.
“You don’t have to turn into a corporate drone to kick ass in the working world,” says Tania Katan. After more than ten years of smuggling creativity into the business sector without getting busted, Katan is here to tell you that any task or pursuit can be a creative one. You just need to be willing to defy conformity, and be ready to conjure imagination anywhere, at any time. If you’re feeling stuck in a dullsville job, a windowless cubicle, or an ill-fitting polyester work shirt, chin up! Katan has been there too, and she’s lived to tell the story. How? By choosing to stand out rather than fit in, to find her light and bask in it with all of her quirks and flaws. “The moment you choose to let the world see the real you–messy, imperfect, warts and all”, she says “is the moment you choose to shine too.” Whether you’re an entrepreneur seeking new ways to innovate, a newbie trying to spice up routine entry-level work, a free spirit with a rich creative life outside the office looking to bring more of that magic into your job, or just someone who occasionally feels the urge to scream, Katan will show you how to transform monotony into novelty and get your freakin’ spark back between the hours of nine and five. …this book is a rollicking, uninhibited guide to using creativity as fuel for a freer and more awesome life. As Katan puts it, “This book is an invitation to find inspiration where others see only limitations, because when we believe that logic and limits are subject to change, the world is full of possibilities” (Catalogue)

Career leap : how to reinvent and liberate your career / Gibbings, Michelle
“Adapt you career to the shifting paradigm of work, employment and success The word career doesn t mean what it used to. Adapt you career to the shifting paradigm of work, employment and success The word “career” doesn’t mean what it used to. People entering the workforce today will have an estimated 17 employers and five careers in their lifetimes — and already many existing roles are being automated away, with many more to follow. No profession, industry or geography is immune, and employees need to change their idea of what it means to be employed. The rise of freelancing and the gig economy means flexibility and independence, but also less security — with trends showing it is the way of the future. You cannot future-proof your job, but you can future-proof your career. Career Leap shows you what you need to know, how you need to change and how you can prepare for the inevitable tides of change. This book sheds light on the choices you make, and the steps you can take to reignite, reshape and liberate your career. You’ll develop the confidence you need to take decisive action, sharpen your skills and become the agile, adaptive professional we will all need to be. The 10-step Career Reinvention Cycle helps you assess the status quo and determine where you need to go, and then gives you a solid framework for making a move when the time is right.

  • Future-proof your career with the new laws for success
  • Undertake a health check of your career and make deliberate career choices
  • Design, build, and execute your influence and career strategy
  • Be equipped to take control and leap ahead with your career.

No matter your role, it is imperative that you make every day in your career count. Make the critical decisions, take clear actions and, above all, stay ahead of the pack. Career Leap gives you the insight, confidence and knowledge you need to move up as you leap forward.” (Catalogue)

Humane capital : how to create a management shift to transform performance and profit / Hlupic, Vlatka
“How to humanize an organization for sustainable success, featuring insights from 50 leading thinkers and practitioners from around the world. Despite decades of research illustrating the benefits of enlightened leadership, the high-performance workplace is still not the norm. Vlatka Hlupic has spent 20 years investigating this paradox, and in this book she forms a penetrating critique of why such strong evidence has had limited impact, and provides an alternative practical approach that any employer can implement to overcome these challenges. Humane Capital brings together management wisdom and shows how successful leaders have moved their organizations from controlled and orderly to enthusiastic and collaborative. Supported by insights from 50 of the leading thinkers and practitioners in the field, the book guides readers through the arguments for a radical reassessment of current business models, and the successful stories of employers from the private and public sectors who have made the transition. There is a clear correlation between those companies that are ‘good’ and those that do well–“good” meaning an organization that works with stakeholders, employees, society and customers. The book illustrates what steps need to be taken by managers and leaders in order to create a good, humane organization and achieve a high-performance workplace and sustainable success.” (Catalogue)

The alter ego effect : the power of secret identities to transform your life / Herman, Todd
“A top performance expert reveals the secret behind many top athletes and executives: creating a heroic alter ego to activate when the chips are down.There’s only one person in the way of you untapping your potential: You. There’s also one person who can move you out of the way so you can perform at your peak. That person is already inside you. You just need to unlock them. This other part of you is your Alter Ego. After twenty-one years of working with elite athletes, performers and leaders, Todd Herman has discovered how you can use your alter ego to achieve the seemingly impossible. The Alter Ego Effect is not about creating a false mask-it’s about finding the hero already inside you. It’s a proven way of overcoming the self-doubt, negativity, and insecurity that hold you back, and empowering you to ultimately become your best self. A top performance expert reveals the secret behind many top athletes and executives: creating a heroic alter ego to activate when the chips are down. There’s only one person in the way of you untapping your potential: You. There’s also one person who can move you out of the way so you can perform at your peak. That person is already inside you. You just need to unlock them. (Catalogue)

Productivity hacks : 500+ easy ways to accomplish more at work–that actually work! / Price, Emily
“Improve your productivity, increase focus, and enhance your organizational and time management skills with these 500+ easy tips and tricks for getting more stuff done. We all know about Post-It notes and to-do lists–and now, with this handy guide you can take productivity to the next level Learn to use technology to your advantage, schedule your time wisely, and organize your materials for maximum efficiency. Some of Productivity Hacks‘s easy-to-implement tips include utilizing “do not disturb” features on your phone and computer to avoid distractions, scheduling a specific time to check your email instead of shifting focus again and again, and creating templates for your most-used email responses so you don’t need to do the same work twice–and many more From accomplishing more in the workplace to maintaining a healthy work-life balance, these tips will help hone your focus and time management skills in simple, manageable steps. You’ll be amazed how much more you can achieve over the course of a day” (Catalogue)

The 7-second CV : how to land the interview / Reed, James
“It takes an employer just seven seconds to save or reject a job applicant’s CV. In this book the chairman of Britain’s largest recruitment company offers invaluable and specific advice on what employers want to see in the CVs they receive and how you can stand out from the crowd. Unlike other career development books, the honest advice presented here has been compiled from one-to-one interviews, surveys and workshops across a network of recruitment consultants. This book is an accessible and enjoyable read, intensely practical and packed with pull-out quotes, layout examples and tips. Find out what future employers are looking for and take the first step to start loving Mondays again.” (Catalogue)

New management books at Wellington City Libraries

marilyn

Overdrive cover Loonshots, Safi Bahcall (ebook) “ This book has everything: new ideas, bold insights, entertaining history and convincing analysis. Not to be missed by anyone who wants to understand how ideas change the world.” —Daniel Kahneman, winner of the Nobel Prize and author of Thinking, Fast and Slow What do James Bond and Lipitor have in common? What can we learn about human nature and world history from a glass of water? In Loonshots, physicist and entrepreneur Safi Bahcall reveals a surprising new way of thinking about the mysteries of group behavior that challenges everything we thought we knew about nurturing radical breakthroughs. Drawing on the science of phase transitions, Bahcall shows why teams, companies, or any group with a mission will suddenly change from embracing wild new ideas to rigidly rejecting them, just as flowing water will suddenly change into brittle ice. Mountains of print have been written about culture. Loonshots identifies the small shifts in structure that control this transition, the same way that temperature controls the change from water to ice. Using examples that range from the spread of fires in forests to the hunt for terrorists online, and stories of thieves and geniuses and kings, Bahcall shows how this new kind of science helps us understand the behavior of companies and the fate of empires. Loonshots distills these insights into lessons for creatives, entrepreneurs, and visionaries everywhere. Loonshots is the first to apply these tools to help all of us unlock our potential to create and nurture the crazy ideas that change the world. Overdrive description)

The ethical leader : why doing the right thing can be the key to competitive advantage / Witzel, Morgen
“Showcases the necessity and practicality of using an ethics-based business model for competitive advantage and long-term organizational success. Ethical behavior in and by businesses is often seen as a bolt-on extra–something that is nice-to-do but not must-do. Morgen Witzel argues that by flipping this view–and making ethical behavior the cake and not just the icing–businesses can gain long-term competitive advantage. Trust and respect among key stakeholder groups, especially employees and customers, cannot be overstated in their importance to an organization’s success. Trust engenders loyalty and good reputation, which in turn builds brand value. The Ethical Leader provides a practical introduction to some key concepts in ethics, including how to deal with ethical paradoxes and how to make ethical decisions. Ethical behavior is the key to trust-building, but it needs to go deeper than something managers do out of a sense of moral duty. The Ethical Leader show why ethics needs to be the platform from which to build a strong and enduring business, and it provides the necessary tools and insights for how to make this happen.” (Catalogue)

How to get to great ideas : a system for smart, extraordinary thinking / Birss, Dave
“The highly practical lessons in HOW TO HAVE GOOD IDEAS are based on neuroscience, psychology, and behavioral economics. Written by the former Creative Director of OgilvyOne, Dave Birss, this book offers a brilliant new system for conceiving original and valuable ideas. It looks at how to frame the problem, how to push your thinking, how to sell the idea and build support for it and how to inspire others to have great ideas. It proves that any organization – and any department within an organization – can become a fertile environment for ideas. Combining a practical research-based system with fascinating insights and inspiring and humorous writing, the book is also accompanied by the problem solving system RIGHT THINKING. This is a tool which shows organizations a more effective way to generate more effective ideas and is based on the thinking in the book. This is available online and in person from the author.” (Catalogue)

Winging it / Isaacs, Emma
“I’m about to welcome you into my world. Show you what works for me and share openly what hasn’t. I hope that what you find in the pages of this book inspires you to dream up new ways to be kind to people and to think about how the game you’re currently playing might be worthy of a bigger court. I hope it stretches your thinking about what’s possible, and shows you that when you take giant leaps of faith, the only challenging thing will be some temporary discomfort. Are you ready to wing it? CEO and entrepreneur Emma Isaacs forgot to draw up her life plan, and she doesn’t have a list of five-year goals. She doesn’t believe in work/life balance – after all she has five children and heads up Business Chicks, Australia’s largest community for women. Like Sheryl Sandberg, who told us to ‘lean in’ to find success, Emma wants to show us that you can’t plan every detail and wait for the confidence to kick in before you begin; instead, take action now, do what feels right and figure the rest out as you go along. In other words, you’ve got to learn how to ‘wing it’ rather than wait. Drawing on her own life and the stories of the many men and women she has met and interviewed – from Sir Richard Branson to Bill Gates to Girlboss Sophia Amoruso – Emma tells us how to:* Turn a dream into a job* Turn a job into a business* Network like a champion* Protect your time for the things that matter* Get fired up not ground down by the kids/career juggle, and* Understand that sometimes failure is part of the brief. Emma shows us that often the only thing holding us back is ourselves; that you can follow your dreams; and that there’s no reason not to start doing so right now.” (Catalogue)

Overdrive cover The Creative Curve, Allen Gannett (ebook) A great idea isn’t a sudden light-bulb moment. It’s taking something familiar and making it feel new. We’ve been told a lie about the nature of creativity. We’re told stories about creative geniuses; the young Mozart who effortlessly overshadows the hardworking Salieri; Paul McCartney coming up with the tune for Yesterday in a dream one morning; JK Rowling finding inspiration for Harry Potter sitting on a train to London. What we aren’t told is the actual story behind such hits. In fact there is a science and method for mainstream success, whether writing a popular novel, starting a company or creating an effective marketing campaign, and in this book Allen Gannett ; data wizard and successful entrepreneur ; reveals the four laws of creativity that are proven to work. New ideas are surprising at first, and slowly become familiar as we get used to them. Allan Gannett reveals there’s a sweet spot between what feels familiar and safe to us, and what is innovative and new: the point of optimal tension between safety and surprise, similarity and difference. The people we think of as creative geniuses are people who understand this sweet spot instinctively; they know what people find familiar and reassuring, and they find ways to reinvent it fresh. Packed with stories and insights ranging from the team behind Dear Evan Hansen to the founder of Reddit, from the Chief Content Officer of Netflix to Michelin starred chefs, The Creative Curve will help you spend less time on ideas destined to fail and more time on ideas that really break out. This book is for everyone, whether you’re a business leader, a creative artist or a budding entrepreneur – and will teach you the secret to conceiving great ideas that can achieve major success. Overdrive description)

Overdrive cover Make Time, Jake Knapp (ebook)’If you want to achieve more (without going nuts), read this book.’ – Charles Duhigg, bestselling author of The Power of Habit and Smarter Faster Better
Most of our time is spent by default. We all wish for more hours in the day. We all struggle to make time for what matters. Help is here. Productivity experts Jake Knapp and John Zeratsky have created a four-step framework that anyone can use, packed with more than 80 tactics to help you design your day around the things that matter. Tactics such as:

· Choose a daily highlight
· Be the boss of your phone
· Stay out of social media infinity pools
· Slow your inbox
· Make TV a ‘sometimes treat’
· Exercise every day (but don’t be a hero)
· Eat without screens
· Go off grid
· Spend time with your tribe
· Make your bedroom a bed room

With tips and tricks to help you change your life, it’s time to stop daydreaming about projects and activities that you’ll get to ‘someday’, and start that someday today. ‘Make Time is essential reading for anyone who wants to create a happier, more successful life.’ – Gretchen Rubin, author of The Happiness Project (Overdrive description)

First new management books for 2019 at WCL

marilyn

Syndetics book coverThe book of beautiful questions : the powerful questions that will help you decide, create, connect, and lead / Warren Berger.
” From the bestselling author of A More Beautiful Question , hundreds of big and small questions that harness the magic of inquiry to tackle challenges we all face–at work, in our relationships, and beyond. When confronted with almost any demanding situation, the act of questioning can help guide us to smart decisions. By asking questions, we can analyze, learn, and move forward in the face of uncertainty. But “questionologist” Warren Berger says that the questions must be the right ones; the ones that cut to the heart of complexity or enable us to see an old problem in a fresh way.

In The Book of Beautiful Questions , Berger shares illuminating stories and compelling research on the power of inquiry. Drawn from the insights and expertise of psychologists, innovators, effective leaders, and some of the world’s foremost creative thinkers, he presents the essential questions readers need to make the best choices when it truly counts, with a particular focus in four key areas: decision-making , creativity , leadership , and relationships Thoughtful, provocative, and actionable, these beautiful questions can be applied immediately to bring about change in your work or your everyday life.”(Syndetics summary)

Syndetics book coverThe dichotomy of leadership : balancing the challenges of extreme ownership to lead and win / Jocko Willink and Leif Babin.
” With their first book, Extreme Ownership (published in October 2015), Jocko Willink and Leif Babin set a new standard for leadership, challenging readers to become better leaders, better followers, and better people, in both their professional and personal lives. Now, in THE DICHOTOMY OF LEADERSHIP , Jocko and Leif dive even deeper into the unchartered and complex waters of a concept first introduced in Extreme Ownership : finding balance between the opposing forces that pull every leader in different directions. Here, Willink and Babin get granular into the nuances that every successful leader must navigate.

With examples from the authors’ combat and training experiences in the SEAL teams, and then a demonstration of how each lesson applies to the business world, Willink and Babin clearly explain THE DICHOTOMY OF LEADERSHIP — skills that are mission-critical for any leader and any team to achieve their ultimate goal: VICTORY”(Syndetics summary)

Syndetics book coverAgile for everybody : creating fast, flexible, and customer-first organizations / Matt LeMay.
” The Agile movement provides real, actionable answers to the question that keeps many company leaders awake at night: How do we stay successful in a fast-changing and unpredictable world? Agile has already transformed how modern companies build and deliver software. This practical book demonstrates how entire organizations–from product managers and engineers to marketers and executives–can put Agile to work.

Author Matt LeMay explains Agile in clear, jargon-free terms and provides concrete and actionable steps to help any team put its values and principles into practice. Examples from a wide variety of organizations, including small nonprofits and global financial enterprises, bring to life the on-the-ground realities of Agile across industries and functions.

Understand exactly what Agile is and why it matters Use Agile to address your organization’s specific needs and goals Take customer centricity from theory into practice Stop wasting time in “report and critique” meetings and start making better decisions Create a harmonious cycle of learning, collaborating, and delivering Learn from Agile experts at companies like IBM, Spotify, and Coca-Cola” (Syndetics summary)

Syndetics book coverHumanity works : merging technologies and people for the workforce of the future / Alexandra Levit.
“The professional landscape is transforming, and the only way to maintain competitive advantage is to maximize the unique skills of your workforce. In Humanity Works, bestselling author, global workplace consultant and futurist Alexandra Levit provides a guide to making the most of the human traits of creativity, judgement, problem solving and interpersonal sensitivity. Revealing what the ‘robot takeover’ will really look like, how talent and machines can work side by side and how you can make organizational structures more agile and innovation focused, this book will prepare you to lead organizations of the future.Humanity Works doesn’t just explain the fascinating trends of the future of work; it condenses cutting-edge academic and business thinking to show what you can do about the future right now. Original, real-life case studies including Nestle, The Washington Post, Deloitte, and Pepsi combined with exercises and workplace tools will equip you for staying innovative and successful in the wake of major workplace disruption. Everything hinges on capturing the human edge in your organization.” (Syndetics summary)

Syndetics book cover#StandOutOnline / Natasha Courtenay-Smith.
” ‘For everyone who wants to build their online presence, the RIGHT way!’ – Julie Montagu, wellness guru and author of Recharge The inspirational new book from the author of The Million Dollar Blog — discover how to build an authoritative and authentic personal brand that will change your life. If you google yourself, what do you see? Do you blend in with the masses or stand out from the crowd? Are you recognised as a thought-leader in your industry? Or are you watching others build their profile and wondering if you are being left behind?

Whether you’re an entrepreneur, executive, expert or an employee, how you present yourself online has a huge impact on your professional reputation. We are lucky to live in a world where everyone now has the power to publish and create micro-fame by putting out content – word by word, post by post, video by video. But how do you grab people’s attention in today’s noisy online world?Using a combination of technical know-how, insider tips and interviews with prominent online influencers and business owners, entrepreneur and digital strategist Natasha Courtenay-Smith shows how anyone can build a strong personal brand and become the most visible expert in their industry. #StandOutOnline is the ultimate guide to building a powerful and influential personal brand that will create boundless opportunities for you and your business. Now is the time for you to find your voice and step into the spotlight.”(Syndetics summary)

Syndetics book coverThis is marketing / Seth Godin.
Great marketers don’t use consumers to solve their company’s problem; they use marketing to solve other people’s problems. They don’t just make noise; they make the world better. Truly powerful marketing is grounded in generosity, empathy, and emotional labor. Learn how to identify the smallest viable audience. Build trust and permission with your market. Adopt the narratives your fans already use. Find the guts to create and release tension. And most of all, give people the tools and stories they can use to achieve their goals. It’s time to stop lying, spamming, and feeling guilty about your work. It’s time to stop confusing social media metrics with true connections. It’s time to stop wasting money on stolen attention that won’t pay off in the long run. It’s time to be seen by first learning how to see ” (Syndetics summary)