(Re)branding a business

If Twitter is your place in the world of social media, you will be aware that it has been rebranded as X.  No doubt the owner of the social media platform has his reasons, but for most it is a confusing change.  Amongst other things it alters how we use language relevant to that medium: do we still tweet or do we now ex?  With time users will either adapt to the change or will move on to other platforms.

This Conversation article by an advertising and public relations academic considers successful and unsuccessful high profile rebrands including discussing the Twitter-to-X rebrand. 

In Aotearoa New Zealand it was recently announced that close to 200 Countdown supermarkets throughout the motu (country) are to be rebranded as Woolworths supermarkets.

Woolworths as a brand has been in New Zealand since 1929 when the first “Woolies” department store opened on Wellington’s Cuba Street.   In 1965 the first Woolworths supermarket opened in Hastings.

Woolworths supermarket, Johnsonville Mall, 1978.
Photographer: Charles J Fearnley
Republished courtesy of the WCL’s Recollect collection

Those of a certain age will remember when Woolworths supermarkets rebranded to Countdown some decades ago. 

News reports have the new brand change, from Countdown back to Woolworths, and including store upgrades, as costing the Woolworths group an estimated NZ$400 million over the next three years.

Vodafone, however, on announcing its intention to rebrand to One New Zealand earlier this year, was understood to be saving tens of millions of dollars as a result of the name change. Even though the advertising campaigns, change of corporate logos and slogans and the embedding those into corporate culture and the minds of consumers, will surely come with a hefty cost.

This begs the questions  Why does a company rebrand? Is it worth the cost?  The confusion?  What is a company brand anyway?

In answer to the first of those questions Jim Heininger of Everywhere You Look Companies Are Rebranding—But Why? :


I’ve noticed that there are two buckets of reasons an organization rebrands: need or opportunity. Oftentimes, it is a combination of both.” 

If you want to know more about branding or rebranding – either business or a personal brand – Wellington City Libraries makes a range of resources available that are designed to assist.

Linkedin Learning courses and short videos are available to anyone with a library membership.
Using your registration number and password, sign in and enter “Branding” or “Rebranding” into the search box to find a listing of resources that will be useful.

 

Some of the book resources we have available include :

The only book you will ever need on branding : to start, run and grow your business / Maandag, Michiel
“This no-nonsense book is for anyone who wants to create a winning brand without drowning in theory. A great product is not enough. You cannot sell or promote anything without an original and distinctive brand. But how do you create a good name, a memorable logo and a recognizable category so that everyone understands what you are selling? In The Only Book You Will Ever Need on Branding you’ll find out everything you need to know – fast. Using quirky illustrations to make its point you’ll discover how to fast forward the success of your brand in a couple of hours. You’ll grasp the key concepts of branding, learn how to improve your existing brand and find out what other start-up books don’t tell you”–Publisher’s website.” (Catalogue)

The fundamentals of branding / Davis, Melissa
“The Fundamentals of Branding offers an overview of the foundations for building, developing and maintaining brands. Branding is a discipline that has emerged over the last century to become a ubiquitous force in marketing. It is also a discipline that is rapidly evolving, affected by technological advancements and a constantly shifting social context. This title is designed to give readers a broad understanding of the stages and methodologies adopted in the brand development process.” (Catalogue)

Branding for the public sector : creating, building and managing brands people will value / Temporal, Paul
“From government programs to non-profit organisations to global NGOs, organisations in the public sector are increasingly turning to branding strategies employed by for-profit companies to develop their images. Image is everything, particularly in the developing world in which many public-sector groups operate. Consequently, the public sector is the next big growth area in branding, but few books address branding strategy specific for this sector. Branding for the Public Sector fills this gap with powerful and effective branding strategies backed by case studies and examples. Author Paul Temporal covers branding architecture, brand vision, market research, brand perception, brand engagement, brand communication, managing brand change, and much more. Additionally, he covers the future of public sector branding and how organisations in the public sector may be a key driver of economic growth and prosperity through the twenty-first century. Branding for the Public Sector offers expert guidance for managers and leaders who want to build powerful, influential brands in the public sector”– Provided by publisher.” (Catalogue)

Brand elevation : lessons in ueber-branding / Schaefer, Wolfgang
“How can a brand become one of those peerless ‘Ueber-Brands’ we all admire and are willing to pay a premium for? – Is there a proven process? – Where should we start? Brand Elevation explains the main drivers behind brands becoming peerless and priceless and how to harness these principles to develop a winning brand strategy. Written for marketers and brand managers of all levels of experience, and for both those working in start-ups and established players, it proposes a six-step, easy-to-follow program to elevate your brand. Brand Elevation explores challenges such as creating a distinct and brand-guiding mission, mediating between exclusivity and inclusion and mastering the art of seduction. Featuring case studies and expert accounts from organizations including Airbnb, Acqua di Parma, Burt’s Bees, Lakrids, Starbucks, TerraCycle, and YouTube, Wolfgang Schaefer and JP Kuehlwein skilfully explain how any brand – regardless of sector and industry – can become a modern prestige brand”– Provided by publisher.” (Catalogue)

Website branding for small businesses : secret strategies for building a brand, selling products online, and creating a lasting community / Nahai, Nathalie
“With so many customers taking to the web for information, every business needs to have an online presence, especially a small business. However, a simple website won’t suffice and each enterprise has to properly connect with customers to build and nurture a relationship that will ensure their devotion to the brand. This is where Nathalie Nahai, The Web Psychologist, steps in. Nahai expertly draws from the fields of psychology, neuroscience, and behavioral economics to share the latest developments, innovative techniques, and original insights that will lead any small business to online success, with information on: * Targeting the emotional versus the rational brain * The psychology of decision-making * How to pinpoint your target market * Communicate persuasively * Utilizing images, video, and colors to grab attention * Making a website easy to use * Using social media to connect * Increase sales through e-commerce What makes consumers click on a link? In what ways can you target different demographics? How do you make the web work for you? The tools in this book will give you answers to help develop a compelling, influential, and profitable online strategy to catapult your brand to the next level. ” (Adapted from Catalogue)

Magnetic stories : connect with customers and engage employees with brand storytelling / Dolan, Gabrielle
“Your brand is the stories people share about you when you’re not in the room. Whether a small, one or two-person company or a large multinational; a not for profit or a Government organization; a start-up entrepreneur or a corporate institution; a school or a sporting team; a religious institution or a political party; a local café or a global franchise — everyone has a brand and everyone has a story. The reality is people are already sharing stories, both the good and the bad.” (Catalogue)

Marketing mess to brand success : 30 challenges to transform your organization’s brand (and your own) / Miller, Scott Jeffrey
“In Scott Miller’s newest Mess to Success guide, the FranklinCovey senior advisor and Wall Street Journal bestselling author reveals 30 career obstacles that you may encounter in your brand marketing, and how to transform them into company wide gains.” (Catalogue)

 


If you need more information please contact the Prosearch team at the library.  We can help you find information across a range of perspectives and resources.  All enquiries are treated in confidence.

Business Barbie and LEGO® leadership: Building a global brand

The recent release of the Barbie movie has generated discussion in the business world. Love her or hate her, the woman with hundreds of careers, as many looks, and impossible body shape has endured for over 60 years.  As a brand she is a globally recognised icon.

Ditto LEGO®. Loved by kids and many adults, hated by anyone who has stood, barefoot on those hard, lumpy bricks scattered across the carpet,  LEGO® is a global phenomena.  

One is American, the other Danish.  Both have survived attempts at imitation.  Both have spawned movies and merchandise.  In the case of LEGO®, there are international theme parks in the form of Legoland  whilst Barbie had her own Barbie themed cruise.  A Mattel Adventure Park, featuring Barbie along with other products from the Mattel stable, is due to open in Arizona in 2024.

 

In Wellington at the moment, you can find the Jurassic World exhibition at Tākina featuring 6 million LEGO® bricks, plus the Barbie Collector exhibition on at Wellington Museum. Both are proving crowd pleasers.  Here at Wellington City Libraries there are LEGO® building sessions for enthusiasts aged 5-105.  (Check the Libraries’ Event calendar).

Why are both these products so popular?  In this week’s blog we look at what’s the secret to the global domination and enduring longevity of LEGO® and Barbie.

Barbie

Who created Barbie? Ruth Handler faced sexism that would feel familiar to women leaders today
This article from FastCompany outlines the history of Barbie, and the marketing thinking behind the brand.

How to Save an Iconic Brand. Feifer, J.  Entrepreneur. 2022;50(8):11-16. Accessed July 24, 2023. Barbie dolls have been one of Mattel’s top-selling products for decades.  In this article former Mattel executive Richard Dickson explains that “while evolution makes a brand relevant, purpose makes a brand immortal.”. [Library registration required to access]

The Toys That Built America
Season 1 (2021)
Against the backdrop of major events in American history like the Civil War and the Great Depression, “The Toys that Built America” shares a different story—one that brings new products and nostalgic toys to the forefront as driving forces behind untold cultural and economic shifts. The four-part docuseries showcases visionaries such as the Parker Brothers, Milton Bradley and Ruth Handler who transformed a small toy company into the billion-dollar empire now known as Mattel®. It reveals the little-known stories behind groundbreaking innovations like the Frisbee® and accidental discoveries like how the Slinky® was created. Additionally, the docuseries unveils competitive rivalries between iconic brands that changed the fabric of our nation forever. Blending dramatic reenactments and archival footage with interviews from experts, biographers, and others, “The Toys That Built America” brings to life the surprising tales of the men and women who created some of America’s most beloved and enduring toys, including Silly Putty®, Monopoly®, Barbie®, G.I. Joe®, and other famous classics.  [Available on the Kanopy streaming platform.  Library registration required]

The Economics of Barbie: Marketing the Evolution of an Icon Through the Generations. Roberts DL.  Journal of Applied Business & Economics. 2020;22(7):83-88. doi:10.33423/jabe.v22i7.3253
Analyses the continued success of the Barbie doll and how it has remained relevant over the years. Market analysts attribute Barbie’s long-term success to her responsiveness to evolving styles and adaptability to changing trends in American society

Dressing Barbie : a celebration of the clothes that made America’s favorite doll, and the incredible woman behind them / Spencer, Carol
“Illustrated with more than 100 full-color photographs, including many never-before-seen images of rare and one-of-a-kind pieces from Carol Spencer’s private archive. A treasure trove of some of the best and most iconic Barbie looks from the early 1960s until the late 1990s.” (Catalogue)

 

A Barbie for Every Body. (cover story). Dockterman E.   TIME Magazine. 2016;187(4):44-51. Accessed July 24, 2023. 
Looks at how Mattel expanded the Barbie doll range to take in differing body shapes.  Looks at the evolution of Barbie through the ages.  [Library registration required to access]

Barbie’s Secret Plan For World Domination. Goldstein L.   Fortune. 1998;138(10):38-40.
An older article that looks at Mattel’s Barbie-related marketing. The Barbie doll’s United States market penetration; Children’s garments that will offered with the Barbie brand; Merchandise that will be launched in connection to the toy’s 40th anniversary; Plans for Barbie stores in New York City and Los Angeles, California. [Library registration required to access]

LEGO®

Brick by Brick. Kiefer, B. July 2023:22-30. Accessed July 24, 2023. 
Presents an interview with Julia Goldin, Chief product and marketing officer for the Lego Group. Through product innovation, creativity and inclusive marketing, she has helped steer Lego from “being not just the definitive toy brand for children, but also now an entertainment brand, loved by everyone” [Library registration required]

Lego, the world’s top toymaker, focuses on China. The Economist, 6 May 2023, p. NA. Gale In Context: Global Issues,  Accessed 24 July 2023.
Examines Lego’s expansion into the Chinese market where the Chinese name for Lego, Legao, includes the character for happiness. [Library registration required]

Innovation-driven culture: Developing a culture that prioritizes innovation is the key to creating long-term sustainable value. Frigo, ML, Groff ET, Snellgrove D. Laessoe H.  Strategic Finance. January 2023:21-24. Accessed July 24, 2023. 
The article explores innovation culture as a means to create long-term sustainable value by companies and presents insights from business leaders on creating an innovation-driven culture.  Hans Laessoe of the Lego group shares insights into developing an innovation culture.  [Library registration required]

The LEGO story : how a little toy sparked the world’s imagination / Andersen, Jens
“The extraordinary inside story of the LEGO company–producer of the most beloved and popular toy on the planet–based on unprecedented access to the founding family that still owns the company, chronicling the brand’s improbable journey to become the empire that it is today”– Provided by publisher.” (Catalogue)

 

The Lego story: remolding education policy and practice. Pirrie A.   Educational Review. 2017;69(3):271-284. doi:10.1080/00131911.2016.1207614
The aim of this article is to develop a more nuanced understanding of the complex nature of learning as it relates to both the educational and social aims of education as manifested in contemporary European education policy. The article explores tensions in education policy and practice by exploring the evolution of the global brand Lego. The development of Lego is considered to be emblematic of attempts to renegotiate the relation between playing and studying; process and mastery; cognition and embodiment. …Lego serves as an analogy for the progressive realignment of linear and teleological views of knowledge and the coming into presence of the individual in community that is central to education in relation to contemporary European educational policy. [ABSTRACT FROM AUTHOR] [Library registration required]

 Strategic risk management at the LEGO Group. Frigo ML, Laessoe H. Strategic Finance. 2012;93(2). Accessed August 1, 2023. 
Describes strategic risk management at the LEGO Group, which is based on an initiative started in late 2006 and led by Hans Laessoe, senior director of strategic risk management at LEGO System A/S. It’s also part of the continuing work of the Strategic Risk Management Lab at DePaul University, which is identifying and developing leading practices in integrating risk management with strategy development and strategy execution. [Library registration required]

A LEGO brickumentary
“Since the birth of their trademark toy in 1958, The LEGO Group has produced over 400 billion bricks. But more and more, LEGO bricks aren’t just for kids, and some take them very seriously. Adult Fans of LEGO around the globe are unashamedly declaring their love of the brick, brick artists are creating stunning and surprising creations, and LEGO master builders are building human scale and larger structures. This documentary playfully delves into the extraordinary impact of the LEGO brick.” (Catalogue)  [DVD]

The cult of LEGO / Baichtal, John
“The LEGO brick may be the most popular toy in the world, but it’s much more than just a toy. In The Cult of LEGO, John Baichtal of MAKE Magazine and Wired’s GeekDad blog and Joe Meno of BrickJournal take readers on a story-packed adventure through the history of LEGO, from its humble beginnings in a small Danish village to its ascent to the summit of the toy world. Along the way, readers are immersed in the fascinating world of LEGO and its fans. They learn hundreds of obscure LEGO facts as they’re surrounded by countless fantastically complex and challenging models built by some of the most famous adult LEGO builders. Both deep and wide-ranging, The Cult of LEGO is sincere, admiring, and encyclopedic in its coverage, surveying everything from gigantic models to robots to genuine works of art. Exhaustively researched and lavishly illustrated in full color, The Cult of LEGO is destined to be the definitive guide to LEGO fan culture”– Provided by publisher.” (Catalogue)

Building a global brand

Good to great : why some companies make the leap … and others don’t / Collins, James C.
[Looks at] How can good companies, mediocre companies, even bad companies achieve enduring greatness.   Are there those that convert long-term mediocrity or worse into long-term superiority.  If so, what are the distinguishing characteristics that cause a company to go from good to great.  Over five years, Jim Collins and his research team have analyzed the histories of 28 companies, discovering why some companies make the leap and others don’t. The findings include: Level 5 Leadership: A surprising style, required for greatness. The Hedgehog Concept: Finding your three circles, to transcend the curse of competence. A Culture of Discipline: The alchemy of great results. Technology Accelerators: How good-to-great companies think differently about technology. The Flywheel and the Doom Loop: Why those who do radical restructuring fail to make the leap. Built to Last, the defining management study of the nineties, showed how great companies triumph over time and how longterm sustained performance can be engineered into the DNA of an enterprise from the very beginning.(Adapted from Catalogue)  Also available as E-Audio book

Great by choice : uncertainty, chaos, and luck : why some thrive despite them all / Collins, James C.
“Enumerates the principles for building a truly great enterprise in unpredictable, tumultuous and fast-moving times.” (Catalogue)

 

 

A world of difference : leading in global markets with cultural intelligence / Menzies, Felicity
“Companies and organisations that have a diverse workforce benefit from increased innovation, creativity, performance and a better bottom line. However, building diverse teams in the workforce is not easy. Not everyone has the Cultural Intelligence (CQ) to work with people from other countries and cultures. Cultural Intelligence is not a personality trait, nor is it something you are born with. Rather, Cultural Intelligence develops through education, training, and experience. A good place to start to find out more about CQ is Felicity Menzies’ new book ‘A World of Difference.’ Filled with a mix of anecdotes drawn for the author’s personal experiences and research on this topic, Menzies helps leaders to understand Cultural Intelligence and how it can give them an enviable competitive advantage. Companies with leaders and workers who have high Cultural Intelligence are more agile. These organisations can quickly adapt processes, products, and services to capture new opportunities and respond to change across diverse markets. Cultural Intelligence also promotes successful intercultural relations, both inside and outside the organisation. This improves business performance via enhanced innovation, increased workforce engagement, and more effective partnering.” (Catalogue)

If you need more information please contact the Prosearch team at the library.  We can help you find information across a range of perspectives and resources.  All enquiries are treated in confidence.

Business branding on promotional items

It’s no secret librarians love freebies. If library conferences are anything to go by, vendor branded stationery items and tote bags are always in demand. Library distributor Baker and Taylor’s Cat bags have gained the status of collectors’ items in the library world.

For a small to medium business is it worth investing in such giveaways and promotional items?

While it may seem a large outlay for a small business this article in Forbes says yes :

Giving away free product benefits businesses more than any accountant would likely care to admit. It’s a strategy that will generate social media engagement, give your brand the microphone to sing their song and most importantly, get your name and product out where it can shine.

The Overlooked Value of Promotional Items supports this, quoting a report that found that branded mugs were more effective than radio and television when it came to advertising.

There are numerous companies in New Zealand who specialise in producing branded products.

Google “promotional items”, “promotional products” or “corporate gifts” and you will find a wide range of items on offer.

The companies will work with you to select appropriate products and assist with the artwork needed for the branding.

Like everything there are trends to promotional giveaways with branded facemasks being popular at present and reusable, eco-friendly products also rating highly.

If you need more information please contact the Prosearch team at the library. We can help you find information across a range of perspectives and resources. All enquiries are treated in confidence.