Contact Wellington City Libraries | Help | Site Index | Privacy statement
  • Home
  • Search
    Catalogue Kids' Search Quick searches
    Search our website Search databases Help
  • New & popular
    New materials Librarians' picks Quick searches Newsletters
    Finding aids
    Popular topics
  • eLibrary
    eCollections:
    eBooks, movies, newspapers...
    All online resources:
    By topic By name Search across resources...
    Library app
    Help
  • Blogs
    Library blog
    • All posts
    • News
    • Fiction
    • Heritage and Local History
    • Sound and Vision
    • Zines
    Kids
    Teens
    Business
    Wellington Music
  • Heritage
  • Your Library
    Check your card Online payments Library app
    Kids Teens Māori Learn te reo Māori Migrant Communities
    Business Guides
  • About
    Contact us Locations Opening hours Events ComicFest 2022 Learn te reo Māori
    Joining Borrowing Services Prosearch
    Help
    Help & FAQs Get support COVID-19 Central closure Privacy statement
    Vacancies

  • Contact Wellington City Libraries
  • FAQs
  • Help

Wellington City Libraries

Te Matapihi Ki Te Ao Nui

Search options
Skip to content

Library Blog

News, what's new & more

  • About
  • News
  • COVID-19
  • Central Library
  • Recent picks
  • Lists
    • Booklists
    • Music lists
    • DVD lists
  • Events
  • Our blogs
    • Kids
    • Teens
    • Business
    • Wellington Music

Tag: library card

Important change to your library account

September 20, 2019May 20, 2021 wclstaff6 Comments
Library card

From Wednesday 6th November access to your library card account online and to our online resources is by your library card number and a 4 digit PIN.

What is my new PIN?

Update your details

Your initial PIN is the last 4 digits of the telephone number we had on record for you on Wednesday 6 November.

You can change this initial PIN to any 4 digits of your choosing by contacting us at the details below.

 

Where do I need my PIN?

Your new PIN number is needed anywhere that you previously entered your last name as a library password – including reserving, renewing, checking your account for due dates, logging in to eLibrary resources and making payments. Your last name can no longer be used as your password to access these library services.

Why are we making this change?

In a modern library environment with increasing digital access, a PIN number mirrors the login access provided by many other organisations, and provides an additional layer of security e.g. in case of a lost library card.

Contact us

If your PIN based on the last four numbers of your phone number does not allow you to login please update your details so that we can reset your PIN.

If you have any questions about this change, contact us by email: enquiries@wcl.govt.nz  or by calling 04 801 4040 (Monday to Friday, 9am to 5.30pm) – our library staff will be happy to help.

Posted in News, ServicesTagged databases, eLibrary, library account, library card

Meta

  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org

Archives

Content © Wellington City Libraries, except where stated | Search icon by Kidiladon, used under CC BY 3.0 US