Help and Support

If you are having a problem or would like more information about Wellington City Libraries Online Payments, you can consult the online help.

Online Help

If you cannot find an answer to your question, you can send us an email using the form below. We will get back to you as soon as we can.

Email notifications are sent out for payments results, as well as transaction summaries. If you prefer, visit "Change Your Settings" to turn them off, or change to weekly or monthly statements. You can also update your email address, and update your details as necessary.