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Wellington City Libraries has subscribed to Lynda.com . Lynda.com has a wide range of tutorial video courses on a wide range of business topics such as :

Leadership
Social media marketing
Management
Business skills
Online marketing
Project management

Not only does Lynda.com have business courses, but it has courses on a large range of subjects such as IT, Marketing and Photography. This is an amazing resource and it is FREE for our library customers. Take a look, you won’t regret it. Already we have had a lot of very positive feedback. The courses can be viewed on desktop computers or mobile browsers.

Syndetics book coverPrimed to perform : how to build the highest performing cultures through the science of total motivation / Neel Doshi and Lindsay McGregor.

“Why do some workplace cultures inspire energy and innovation, while others fuel anxiety, boredom, or cynicism? Until now, such legendary cultures have seemed like magic beyond our control. However, behind every culture is a surprisingly elegant science.

Primed to Perform proves that the highest-performing cultures are built on a simple truth: why people work affects how well they work. Great organizations inspire the three most powerful motives for work–play, purpose, and potential–and eliminate the three most destructive–emotional pressure, economic pressure, and inertia. They create total motivation (or ToMo, for short). Total motivation cultures create the highest-performing employees and the most adaptive organizations.

Authors Neel Doshi and Lindsay McGregor show that extraordinary performance at companies like Southwest Airlines, Starbucks, Apple, and Whole Foods comes from cultures that inspire total motivation. They describe how investment professionals, salespeople, teachers, and CEOs perform better when driven by total motivation. And, most important, they share how you can build a culture that inspires total motivation in every moment of every day.

Primed to Perform builds on over a century of academic thinking as well as the authors’ original research into how ToMo drives performance at iconic companies. It introduces the authors’ highly predictive new measurement tool, the total motivation factor, which allows leaders to measure the strength of their culture and understand how it changes over time. It gives leaders the tools to transform their own workplaces.

High-performing cultures can’t be left to chance; organizations must create systems that shape and maintain them. Whether you’re a five-person team or a start-up, an elementary school or a university, a nonprofit or a mega-institution, Primed to Perform shows you how.” (Syndetics summary)

Syndetics book coverA crowdfunder’s strategy guide : build a better business by building community / Jamey Stegmaier.“I appreciate that Jamey Stegmaier is a concise and clear writer. This book is one of the rare few that walks a delicate line between “beginner” and “advanced” – the content is accessible, even to a newbie in the crowdfunding world, but also has enough rich insight and detail to be a valuable read for someone with a lot of experience already….Jamey’s stories are entertaining and also illustrate in concrete ways how seemingly small choices in crowdfunding implementation, can make a very big difference to the success (or failure), of your campaign. Some of his lessons learned have been painful ones, and some of his ideas are counter-intuitive, but when I understood his logic, it changed my view completely.” (Amazon reviewer)

Syndetics book coverThe introvert entrepreneur : amplify your strengths and create success on your own terms / Beth L. Buelow.
“A practical guide to help introverts harness their natural gifts and entrepreneurial spirit

Think you have to be loud and brash to be successful in business? Think again. The strengths and traits of the typical introvert lend themselves well to entrepreneurship, as well as “intrapreneurship” and a range of business roles. In The Introvert Entrepreneur , professional coach Beth Buelow shows readers how to harness their natural gifts (including curiosity, independence, and a love of research) and counteract their challenges (such as an aversion to networking and self-promotion). She addresses a wide range of topics –from managing fears and expectations and developing a growth mindset to networking, marketing, leadership skills, and community-building–informed by interviews with introverts who have created successful businesses without compromising their core personality.

Filled with fresh insights and actionable advice, this essential guide will support anyone who’s striving to make a difference in a loud and chaotic world.” (Syndetics summary)

Syndetics book coverLeading women : 20 influential women share their secrets to leadership, business, and life / Nancy D. O’Reilly, PSYD.

“Now is the time…Stop waiting around for the career–and life–that you deserve and start taking the reins! Leading Women shows you how to claim power and respect, conquer your internal barriers, and change the world by helping other women do the same. Featuring stories from twenty nationally acclaimed female leaders, this empowering guide offers real-life advice for breaking free of the predetermined roles in the business world and life. Powerful women such as New York Times bestselling author Marci Shimoff, advocacy leader Gloria Feldt, and Emmy-winning television host Aurea McGarry describe what it’s like to go beyond their comfort zones, hold their own in a male-dominated environment, and take control of the situations that keep many women from achieving their goals. From corporate coach Lois Frankel’s key ways to becoming a natural and necessary leader to bestselling author M. Bridget Cook-Burch’s struggles after years of abuse, their insight will help you embrace your purpose, seize important opportunities, and overcome any obstacle that comes your way.

With the guidance of these influential, resourceful leaders, you’ll maximize your personal power, exceed your business goals, and establish a network designed to support and celebrate your fellow women.

Contributors include: Kristin Andress, Cheryl Benton, Claire Damken Brown, PhD, M. Bridget Cook-Burch, Vivian Diller, PhD, Gloria Feldt, Lois P. Frankel, PhD, Joanna L. Krotz, Aurea McGarry, Lisa Mininni, Shirley Osbourne, Lois Phillips, PhD, Birute Regine, PhD, Linda Rendleman, Marcia Reynolds, PhD, Marci Shimoff, Rebecca Tinsley, Sandra Ford Walston, Michele Willens, and Janet Rose Wojtalik, EdD” (Syndetics summary)

Syndetics book coverGood profit : how creating value for others built one of the world’s most successful companies / Charles G. Koch.
“THE REVOLUTIONARY MANAGEMENT SYSTEM BEHIND ONE OF THE MOST SUCCESSFUL COMPANIES OF OUR TIME
In 1961, Charles Koch joined his father s Wichita-based company, then valued at $21 million. Six years later, he was named chairman of the board and CEO of Koch Industries, Inc. Today, Koch Industries estimated worth is $100 billion — making it one of the largest private companies in the world. Koch exceeds the S&P 500 s five-decade growth by 27-fold and plans to double its value on average every six years.
What exactly does this company do and why is it so remarkably profitable? Koch s name may not be on your stain-resistant carpet, stretch denim jeans, the connectors in your smart phone, or your baby s ultra-absorbent diapers but it makes them all. And Koch s Market-Based Management(r) system is what drives these innovations and many more.
Based on five decades of interdisciplinary studies, experimental discovery, and practical implementation across Koch businesses worldwide, the core objective of MBM is to generate “good” profit. Good profit results from products and services that customers vote for freely with their dollars, products that improve people s lives. It results from a culture where employees are empowered to act entrepreneurially to discover customers preferences and the best ways to satisfy them. Good profit is what follows when “long-term value is created for customers, employees, shareholders, and society. “
Here, drawing on revealing, honest, and previously untold stories from his nearly six decades in business, Koch walks the reader through the five dimensions of MBM to show how to apply its framework to generate more good profit in any business, industry, or organization of any size. Readers will learn how to:
. Craft a vision for how to thrive in spite of increasingly rapid disruption
. Select and retain a workforce possessing both virtue and talent
. Create an environment of knowledge sharing that prizes respectful challenges from everyone at every level
. Award employees with ownership and decision rights based on their proven contributions, not job title
. Motivate all employees to maximize their contributions by structuring incentives so compensation is limited only by the value they create
A must-read for any leader, entrepreneur, or student, as well as anyone who wants a more civil, fair, and prosperous society, “Good Profit” is destined to rank as one of the greatest management books of all time.” (Syndetics summary)

Syndetics book coverThe power of the herd : a nonpredatory approach to social intelligence, leadership, and innovation, Linda Kohanov.
“Linda Kohanov is beloved for her groundbreaking articulation of “the way of the horse,” an experiential wisdom known to riders for centuries but little studied or adapted to off-horse use. Now Kohanov takes those horse-inspired insights on exceptional communication and leadership into the realms of our workplaces and relationships. Here we explore the benefits of “nonpredatory power” in developing assertiveness, fostering creativity, dealing with conflict, and heightening mind-body awareness.

In the first part of this far-reaching book, Kohanov profiles cultural innovators who employed extraordinary nonverbal leadership skills to change history, usually on horseback: Winston Churchill, George Washington, Alexander the Great, and the Buddha, among others. She also draws on the behavior of mature horse herds, as well as the herding cultures of Africa and Mongolia, to debunk theories of dominance hierarchies, challenge ingrained notions of “survival of the fittest,” and demonstrate the power of a consensual leadership in which governing roles are fluid.

Kohanov adapts these lessons into twelve powerful guiding principles we can all incorporate into our work and personal lives. Eloquent and provocative, this is horse sense for everyone who seeks to thrive in the herds we all run in — our communities, careers, families, and friendships.” (Syndetics summary)

Syndetics book coverDisrupt you! : master personal transformation, seize opportunity, and thrive in the era of endless innovation / Jay Samit.
” Excellent book, a must read….Whether you are an entrepreneur on the verge of building your first business, or a business owner needing to change directions because your industry is changing or just a guy trying to get ahead within a company you work at, this is the book for you. Not only is it chocked full of interesting information, useful tools and solid insight but it’s also a very enjoyable read. I highly recommend this book. I might suggest that (if you’re like me) and like taking notes, that you go right for the hardcover version of this. I ordered the Kindle version first but it’s definitely the kind of book you want to take notes in and highlight, so I wound up also ordering a hardcover as well. (Amazon USA)

Syndetics book coverThe high-speed company : creating urgency and growth in a nanosecond culture / Jason Jennings, with Laurence Haughton.
“No one knows the ins and outs of successful companies better than bestselling author Jason Jennings. Back in 2001, with It’s Not the Big That Eat the Small, It’s the Fast That Eat the Slow (HarperBusiness, 2011), Jennings proved that speed was the ultimate competitive advantage. The High-Speed Company reveals the unique practices of businesses that have proven records of urgency and growth. The key distinction is that they’ve created extraordinary cultures with a strong purpose, more trust and relentless follow-through.” (Syndetics summary)

Syndetics book coverManaging your team through business change / Richard Newton.
“How do you make change work? What skills and resources do you need? From understanding and planning, to implementing and assessing the impact, this book covers all aspects of managing change using simple, practical steps and strategies, each one of which has been developed, tested and proven to work. Brilliant Managing your Team through Change will expertly guide you step by step through the entire change process so you can deliver the required outcomes whilst keeping your team and other stakeholders on board throughout. · Understand the nature and complexities of the change process · Define and develop a customised change plan and schedule · Effectively communicate with, motivate and manage your team through the process Everything you need to think about, know and do to manage change effectively” (Syndetics summary)

Syndetics book coverWhoever tells the best story wins : how to use your own stories to communicate with power and impact / Annette Simmons.Whoever Tells the Best Story Wins: How to Use Your Own Stories to Communicate with Power and Impact
“Stories have tremendous power. They can persuade, promote empathy, and provoke action. Better than any other communication tool, stories explain who you are, what you want…and why it matters. In presentations, department meetings, over lunch–any place you make a case for new customers, more business, or your next big idea–you’ll have greater impact if you have a compelling story to relate. Whoever Tells the Best Story Wins will teach you to narrate personal experiences as well as borrowed stories in a way that demonstrates authenticity, builds emotional connections, inspires perseverance, and stimulates the imagination. Fully updated and more practical than ever, the second edition reveals how to use storytelling to: Capture attention • Motivate listeners • Gain trust • Strengthen your argument • Sway decisions • Demonstrate authenticity and encourage transparency • Spark innovation • Manage uncertainty • And more Complete with examples, a proven storytelling process and techniques, innovative applications, and a new appendix on teaching storytelling, Whoever Tells the Best Story Wins hands you the tools you need to get your message across–and connect successfully with any audience.” (Syndetics summary)

Syndetics book coverThe new one minute manager / Ken Blanchard, PhD, Spencer Johnson, MD. “Updated & Still a Classic must-read for people who value relationships…I read the original One Minute Manager multiple times back in the 80s while working at my first serious job. I’ve threaded my way through a lot of organizations and managers since then, but as I read this new, updated version I found the same foundational principles enhanced to be applicable to business cultures today with different structures, flexible work arrangements, and technology that didn’t exist 30 years ago. What is most impressive about this little book is that the title implies manager, but every person can practice the principles. The world has changed but preserving relationships is still a major objective at work and at home and in our communities. (Amazon USA)

Syndetics book coverHidden strengths : unleashing the crucial leadership skills you already have / Thuy Sindell and Milo Sindell.
“Books like StrengthsFinder 2.0 have helped leaders discover their strengths – but they stop there. The Sindells argue that focusing only on your best abilities neglects a vital development opportunity. They show how to identify hidden strengths that can be quickly elevated into full strengths with attention and focus. Working mainly on your strengths can ultimately make you weaker, they argue – you need to continually add new skills, not rely on what you’re already good at. And while most people assume that means they should try to turn their weaknesses into usable skills, the Sindells say that it takes too much time and effort – the ROI just isn’t there. It’s in the neglected middle skills, neither strengths nor weaknesses, that the most potent development opportunities lie. They’re close enough to being strengths that putting your energy there can offer a powerful payoff. Using assessments, exercises, and case studies, the Sindells help you identify your most promising middle skills and create a plan to turn them into strengths. In today’s work environment, not growing and stretching yourself translates into lack of innovation, stagnation, and obsolescence. Relying upon strengths is like relying upon training wheels – at a certain point you need to take them off in order to improve and grow.” (Syndetics summary)

Syndetics book coverPower score : your formula for leadership success / Geoff Smart, Randy Street, and Alan Foster.
“Written in an informal, Q & A style, yet backed up with data from more than 15,000 career interviews, Smart, Street, and Foster lay out their formula for running a successful organization – both for-profits and non-profits. P + W + R = Power Score. Yes, it’s a real formula and they’ve been testing it at businesses large and small for nearly two decades. Other reviewers have focused on the formula, so I won’t be redundant. Instead, I offer another perspective. I must admit I was a bit skeptical at first when I saw that all the endorsers of Power Score were men. As a female entrepreneur and lifelong student of leadership I thought, “Here we go again. Another business book with male dominated case studies.” I was pleasantly surprised that the authors weave in real-life stories from both male and female leaders, who have succeeded and failed, to bring their formula to life. Refreshing!” (Amazon USA)

Syndetics book coverThe mobile mind shift : engineer your business to win in the mobile moment / Ted Schadler, Josh Bernoff, Julie Ask, Forrester Research.
““An essential guide for those needing to grow business in a mobile world….The ubiquity of smartphones and mobile devices has created the opportunity for businesses to thrive by serving their customer’s and employee’s needs wherever and whenever they are. We have grown accustomed to going to our mobile devices whenever we need assistance, and it is in these mobile moments that brands have the ability succeed, or fail, at building customer loyalty and engagement. The authors of this fantastic book point out that businesses must succeed at winning these mobile moments, or they risk being disrupted by more progressive and entrepreneurial companies. The reality is that many mobile first companies have set the bar very high, and as a result, consumers have very high expectations. So how do the rest of us catch up and shift our business processes (and personal skills) to meet the needs of a mobile first world? Start by reading this book. It is full of examples and practical instruction. The authors have experienced what works and what does not, and the resulting advice is applicable to both big and small businesses.” (Amazon USA)

Syndetics book coverStrategic planning for nonprofit organizations : a practical guide for dynamic times / Michael Allison, Jude Kaye.“The roadmap you need on a long, hard journey….I recently joined my organization after spending nearly 10 years in another industry. The role that I took on, overseeing strategy and partnerships was new for me as well as for the organization. I came into an organization that capitalized on growth opportunities in a very organic fashion. With increased capacity to take on strategy development, and the need to do so, we set out on the organization’s first ever strategic planning process. Finding myself in the position of project lead, I was desperate to find information about what to expect from the process, elements that contribute to a good process, how to prepare the organization for change, and how to keep external consultants accountable. This book was all that and more – the ideal roadmap, showing the path, but also highlighting bumps along the way.” (Amazon USA)

Syndetics book cover101 more ways to make training active / Elaine Biech.
“What a great idea and what a great product. Input from dozens of successful practitioners in the training field. Biech has done so much more than make training active. With this collection, she has made it inviting, inspirational, and imaginative. Veteran trainers and neophytes alike will easily be able to sharpen their classroom style. I speak has a veteran of many years who nonetheless has found a plethora of new activities.” (Amazon USA)

Syndetics book coverNo-drama leadership : how enlightened leaders transform culture in the workplace / Marlene Chism.
“As someone who has lived through the trials and challenges Marlene addresses in this very important book, I can say without question that her insights are spot-on and much needed. We are truly at a transitional point in the leadership and management fields- with so many companies and government agencies completely unprepared for the environment they face today. Because of her background, prospective, and uncommon level of pereception, Marlene is able to not only identify the issues that plaque organizations today- but to also offer a way forward. Although there are countless leadership books on the shelves- there is still a void. So much of whats out there is irrelevant boilerplate and cliches. That doesnt apply to the work of Marlene Chism. In the years to come her work will be considered ahead of its time. All the more reason you should take the time now to read it” (Amazon USA)

Syndetics book coverProject management for the unofficial project manager / Kory Kogon, Suzette Blakemore and James Wood.
“This was a great book!…. I really liked all of the stories and examples. The authors made the concepts easy to understand and the book was an easy read. Before now, I never really thought about the people aspect of project management. I can see now, many of my project problems in the past were really people problems. While reading, I learned a lot, about the project management process, but not too much. This was key for me. I’ve purchased Project Management books in the past that were too technical and I never made it to the end. This book gave me everything I needed in a simple, easy to digest format”. (Amazon USA)

Syndetics book coverThe simplicity cycle : a field guide to making things better without making them worse / Dan Ward.
“The award-winning engineer, Air Force lieutenant colonel, and author of F.I.R.E offers a road map for designing winning new products, services, and business models, and shows how to avoid complexity-related pitfalls in the process. With a foreword by design guru Don Norman. Humans make things every day, whether it’s composing an e-mail, cooking a meal, or constructing the Mars Rover. While complexity is often necessary in the development process, unnecessary complexity adds complications. The Simplicity Cycle provides the secret to striking the proper balance. Dan Ward shines a light on how complexity affects the things we make for good or ill, taking us on a journey through the process of making things, with a particular focus on identifying and avoiding complexity-related pitfalls. The standard development process involves increasing complexity to improve the outcome, Ward explains. The problem comes when the complexity starts getting in the way–but often we don’t know where that point is until we pass it. He suggests a number of techniques for identifying the problem and fixing it, including how to overcome several types of wrongheaded thinking–such as the idea that complexity and quality are the same. In clear, compelling language, and using his trademark mix of examples from research, personal experience, and pop culture, Ward offers a universal concept, visually described with a single, evolving diagram. Ideal for business leaders and technologists, The Simplicity Cycle is helpful for anyone looking to simplify and improve everything we do, whether we work in an office, at home, or at the Pentagon.” (Syndetics summary)

Syndetics book coverProcrastinate on purpose : 5 permissions to multiply your time / Rory Vaden.Procrastinate on Purpose: 5 Permissions to Multiply Your Time
“You’ve tried managing your time. You’ve tried prioritizing your time. Now discover how to multiply it. Do you feel like you’re busier than ever – yet never caught up? You’re not alone. Many of us are tired, frustrated, and stressed from being overworked at the office and at home, with no concrete plan for getting it all under control without compromising our well-being. In Procrastinate on Purpose , self-discipline strategist Rory Vaden presents a different approach for how to identify and focus on what’s important. Instead of one more calendar, checklist, or gadget, he points out that what we really need is an understanding of the emotional reasons we fail to maximize our time – and he then reveals the five ‘permissions’ we can grant ourselves in order to get better results while creating more margin in our daily lives. In this paradigm-shifting book, you will discover how to: Identify your most significant priorities, in business and in life Create more time to do the things you love without sacrificing results Say no to the things that don’t matter, and yes to the things that do Implement systems that give you more time tomorrow than you have today Gain control and inner peace by adopting the ‘multiplier mindset’ Informed by Southwestern Consulting’s work with thousands of busy clients, and interspersed with Vaden’s case studies that reveal the ‘multiplier mindset’ at work, this insightful, practical book will turn everything you thought you knew about time upside-down-and it will change the way you work and live. From the New York Times bestselling author of Take the Stairs – A bold new way to get things done. ‘Managing your time is a lot like managing your money. It’s not about the numbers; it’s about your behavior. The best time-management tricks in the world won’t do you much good if they don’t actually make your life better. In Procrastinate on Purpose , Rory builds on what we’ve all heard about time management and adds the two things that have always been missing: emotion and significance.’ Dave Ramsey, New York Times bestselling author and nationally syndicated radio show host ‘If you’ve ever thought, ‘I wish I had more time,’ read the great principles of this book. And then I dare you to do what Rory does: live them.’ Jon Acuff, New York Times bestselling author of Start and Quitter ‘ Procrastinate on Purpose will alter the way the professional world thinks about time – I’ve never read anything like it. Useful, unique, and relevant . . . this is an absolute must-read for every leader.’ Sue Schick, CEO of UnitedHealthcare of Pennsylvania and Delaware ‘This book is a game-changer.’ Jon Gordon, bestselling author of The Energy Bus and The Carpenter ‘Every once in a while a book comes along that completely shifts the way an entire generation thinks about a specific topic. When it comes to time management and productivity, Procrastinate on Purpose may be the one!’ Andy Andrews, New York Times bestselling author of The Traveler’s Gift and The Noticer” (Syndetics summary)

Syndetics book coverCommunicate to influence : how to inspire your audience to action / Ben Decker & Kelly Decker.
“”The gold standard forcommunication training programs.” — USA Today Business communication sucks. At each meetingand presentation, we are inundated with information,leaving us thirsting for inspiration. Sure, we willcheck off an action item because we have to . . .but what if we were actually inspired to do something?What if we were so moved that wewantedto do it? Leaders must earn the license to lead. Not by expertise,authority, or title alone, but by influence .In Communicate to Influence , you will learn the secretsof the Decker Method — a framework thathas been perfected over the past 36 years. Ben andKelly Decker add fresh insights to these provenprinciples so that you can ignite change and inspireaction. Discover: The Five White Lies of Communicating:learn which barriers prevent you fromgetting better The Communicator’s Roadmap: usea tool to visually chart what type ofcommunication experience you create The Behaviors of Trust: align what you saywith how you say it to better connect withyour audience The Decker Grid: shift your messagefrom self-centered, all about me contentto relevant, audience-centered content thatdrives action You are called to communicate well. Not onlyon the main stage, under bright lights, but everytime you speak with your colleagues, your clients,and other stakeholders. It’s time to learn how. Stopinforming. Start inspiring . BEN DECKER & KELLY DECKER are the leadingexperts in the field of business communication.They consult on messaging, cultivate executivepresence among the leadership of Fortune 500companies and startups alike, and regularlydeliver keynotes to large audiences. Together, theyrun Decker Communications, a global firm thattrains and coaches tens of thousands of executivesa year. Ben and Kelly live in the San FranciscoBay Area, where they constantly test and refinecommunication techniques with their mostdemanding audience, their three boys.” (Syndetics summary)

Syndetics book coverReal women, real leaders : surviving and succeeding in the business world / Kathleen Hurley and Priscilla Shumway, editors.
“Plan your path to leadership with insight from real women at the top In Real Women, Real Leadership , twenty-four women leaders describe their personal journeys to the top, providing deep insight and a fascinating perspective on “making it” as a woman in the male-dominated business environment. They discuss their experiences and offer guidance on topics such as balancing family and career, building alliances, mentoring and being mentored, and overcoming obstacles in the business world which is still dominated by men in the senior levels of management. Drawn from a range of industries including higher education, technology, law, the military, politics, the media, and more, these stories provide the details that every ambitious woman needs to know. You’ll learn which skills, attributes, and relationships served these women best, how they overcame the obstacles thrown into their paths, and the people they credit as instrumental along the way. A self-assessment chapter helps you discover your own leadership attributes, and determine which skills you need to acquire as you formulate your own personal roadmap to the top. There are many books about women who have been excellent leaders, but Real Women, Real Leadership provides the personal, relatable testimonials from women who have navigated the opportunities and pitfalls of the business world. Each story sheds light on women’s unique leadership attributes, and provides guidance for professional women charting their own professional advancement. Learn from women leaders in a diverse range of industries Discover the leadership attributes that make the biggest impact Gain insight into work/life balance, mentors, relationships, and more Discover your leadership strengths and develop a plan forward Studies have shown that companies with three or more women board members dramatically outperform the competition in returns on equity, sales, and invested capital ? yet women only claim a tiny percentage of boardroom seats and top executive positions. Why? And why, when they do achieve leadership positions, do women tend to make such outstanding leaders? Real Women, Real Leadership tackles these questions and more from an in-the-trenches perspective to help you become the leader you want to be.” (Syndetics summary)

Syndetics book coverHearing our calling : rethinking work and the workplace / Gill Coombs.
“For many of us, work is a source of anxiety rather than joy, and our workplace routine has become a strain on our lives. This unique book explores whether it’s possible to develop a world of work which is, in fact, joyful, fulfilling and good for our health.Insightful and practical, Hearing our Calling traces the history of work, challenging current work practices and routines we take for granted. Drawing on her extensive work with different organisations, the author exposes the corporate world and reveals a surprising and beautiful alternative. She argues that we all have a ‘calling’, and that hearing it is especially important in times of widespread unemployment and economic hardship.This lucid and readable book invites us to think differently about how and where we work, both individually and as a society, and offers the potential for real change.” (Syndetics summary)

Syndetics book coverHumanise : why human-centred leadership is the key to the 21st century / Anthony Howard.
“Legendary leaders change the world by putting leadership at the service of humanity Humanise is a comprehensive look at human-centred leadership, providing insight and guidance for those who want to change the world. A deep examination of the concept of moral leadership, this book examines what it is, how it’s acquired, and how it can be applied in business, government, and society. Readers will gain insight into predominant leadership styles exemplified in governments and organizations around the world, and discover the missing pieces that come together to more effectively guide people through challenges and transitions. With a focus on building a solid foundation, a strong moral compass, and deep empathy for others, this book shows you how to be a leader wherever you are, build your leadership capability, and make a positive impact on the world. We are facing a crisis of leadership. Where are the new Mandelas? What type of person is that? What are their qualities and attributes? Who will lead us into the future? Humanise is a book for people who want to be the very best version of themselves, the best leader they can be, and impact the world for good. Discover a different perspective on the leadership crisis throughout the world Create your own leadership foundation starting with your purpose and principles Turn your personal moral values into a leadership style that will benefit and inspire others Influence the individuals and world around you to become a part of the solution Following in the footsteps of Mandela and Ghandi, this book explains why great leadership is human-centred, and how you can become such a leader, no matter who you are or what position you are in. For those interested in picking up the torch and guiding the way, Humanise provides a roadmap to the version of you you’ve always wanted to be, and that the world needs you to be.” (Syndetics summary)

Syndetics book coverExtraordinary leadership in Australia & New Zealand : the five practices that create great workplaces / James Kouzes, Barry Posner with Michael Bunting.
“The research-driven guide to the leadership behaviours which create more engaged workplaces and higher performance, Extraordinary Leadership in Australia and New Zealand is a guidebook for what it takes, at any level of an organisation, to bring out the best in people. And full of insights not just from people who are making a difference, but also evidence from their direct reports, colleagues and managers about the impact that The Five Practices of Exemplary Leadership® has on them and their performance. Drawing upon empirical data from more than 75,000 people in the Australian and New Zealand workforce, the authors document how The Five Practices are being applied here, and also compares this region with data from 28 other countries. Interviews with more than 100 leaders and their teams provide real examples and practical applications within the grasp of every reader who aspires to make a difference. Case studies are balanced across gender, function, and industry providing a broad perspective, identifying why leadership matters, and offering keen insights into how you lead others to greatness. Study examples of extraordinary leadership in Australia and New Zealand Discover the behaviours that make great leaders, and why they’re so important Examine the research that shows how leadership affects engagement and organisational performance Learn why people need great leadership, and why it motivates them to perform at their best Leadership must be nurtured. While all leaders are born, great leaders are made! With expectations higher than ever, and resources unprecedentedly scarce, today’s leaders face some of the most difficult, complex organisational challenges yet. Extraordinary Leadership in Australia and New Zealand presents a data-driven framework for being an effective leader, with expert guidance toward the actions that you can take to improve the performance of your team and organisation.” (Syndetics summary)

Syndetics book coverBehind every good decision : how anyone can use business analytics to turn data into profitable insight / Piyanka Jain and Puneet Sharma ; edited by Lakshmi Jayaraman.Behind Every Good Decision: How Anyone Can Use Business Analaytics to Turn Data into Profitable Insight
“There is a costly misconception in business today–that the only data that matters is BIG data, and that complex tools and data scientists are required to extract any practical information. Nothing could be further from the truth. In Behind Every Good Decision , authors and analytics experts Piyanka Jain and Puneet Sharma demonstrate how professionals at any level can take the information at their disposal and leverage it to make better decisions. The authors’ streamlined frame work demystifies the process of business analytics and helps anyone move from data to decisions in just five steps…using only Excel as a tool. Readers will learn how to: Clarify the business question • Lay out a hypothesis-driven plan • Pull relevant data • Convert it to insights • Make decisions that make an impact Packed with examples and exercises, this refreshingly accessible book explains the four fundamental analytic techniques that can help solve a surprising 80% of all business problems. Business analytics isn’t rocket science–it’s a simple problem-solving tool that can help companies increase revenue, decrease costs, improve products, and delight customers. And who doesn’t want to do that?” (Syndetics summary)

Syndetics book coverNew rules of the game : 10 strategies for women in the workplace / Susan Packard.New Rules of the Game: 10 Strategies for Women in the Workplace
“Business is a team sport. Learn how to win. Where would your career be if you could understand how your colleagues–especially men–succeed and win at work? And if, in understanding and applying the rules, you could win, too? In New Rules of the Game , business leader Susan Packard shows you how to cultivate gamesmanship –a strategic way of thinking regularly seen in the video game and sports worlds, and most often among men–that develops creativity, focus, optimism, teamwork, and competitiveness. You’ll learn the Ten Rules of Gamesmenship and how to use them effectively to: · Compete outwardly in a healthy, rewarding way · Build support groups to help you advance · Step up with more grit to get the next win · Approach your workplace with more lightness and insight · Take loss in stride and provide the emotional distance needed to win at work Packard shares her career story with humor and candor, including the successes and the mistakes, the triumphs and some personal and career setbacks, and presents them as teachable moments for you. But the book is much bigger that one person’s experience. Packard also shares the stories of other presidents and CEOs who have become great gamers in their own fields, providing you with the insight and inspiration to play the business game smarter, stronger, and more successfully. You will also be better able to coach others, inspiring your team to perform at higher levels as you drive them toward the next win.” (Syndetics summary)

Syndetics book coverThe creator’s code : the six essential skills of extraordinary entrepreneurs / Amy Wilkinson.
Kevin Plank was relatively small for an American footballer, and when he weighed the cotton T-shirt he wore under his team uniform, he found it weighed three pounds because it was so drenched in sweat. Knowing he couldn’t hinder himself in this way, he set about finding a material that wasn’t so absorbent. Going to a local fabric shop, he soon learned that synthetic materials would not take in as much sweat, so he had a shirt made and found it added just four ounces over the course of a game. When he gave some team-mates samples to try, they also soon saw the advantages. He began to produce the shirts commercially, and now Under Armour is a $2 billion global brand used by people from every sport. Packed with fascinating and inspirational tales of success, Amy Wilkinson’s brilliant book explains the six essential skills required by entrepreneurs to achieve their dreams. Based on in-depth interviews with the founders of numerous global brands, from eBay to Spanx, from LinkedIn to PayPal, she shows just what they did and what set them apart. For the key to being a successful entrepreneur isn’t necessarily about being ‘first’, it is about being the ‘only’ one, and devising a new formula where none previously existed. Above all, these stories show how – if you follow the right steps – anyone can become a successful entrepreneur.

Syndetics book coverThe business model navigator : 55 models that will revolutionise your business / Oliver Gassmann, Karolin Frankenberger, Michaela Csik.
“A strong business model is the bedrock to business success. But all too often we fail to adapt, clinging to outdated models that are no longer delivering the results we need. The brains behind The Business Model Navigator have discovered that just 55 business models are responsible for 90% of the world’s most successful businesses. These 55 models – from the Add-On model used by Ryanair to the Subscription model used by Spotify – provide the blueprints you need to revolutionise your business and drive powerful change. As well as providing a practical framework for adapting and innovating your business model, this book also includes each of the 55 models in a quick-read format that covers: What it is Who invented it and who uses it now When and how to apply it “An excellent toolkit for developing your business model . ” Dr Heinz Derenbach, CEO, Bosch Software Innovations” (Syndetics summary

Syndetics book coverWork simply : embracing the power of your personal productivity style / Carson Tate.
“Make work simple by using the tools and tactics that are right for you Your time is under attack. You just can’t get enough done. You find yourself wondering where the hours go. You’ve tried every time-management system you can get your hands on–and they’ve only succeeded in making your work more complicated. Sound familiar? If you sometimes feel you spend more time managing your productivity than doing actual work, it’s time for a change. In Work Simply , renowned productivity expert Carson Tate offers a step-by-step guide to making work simple again by using the style that works best for you. Tate has helped thousands of men and women better manage their time and become more productive. Her success owes partly to the realization that most of us fit into one of four distinct productivity styles: Arrangers , who think about their projects in terms of the people involved; Prioritizers , who are the definition of “goal-oriented”; Visualizers , who possess a unique ability to comprehend the big picture; and Planners , who live for the details. In this book, you’ll learn How to identify your own productivity style as well as the styles of those around you–bosses, coworkers, staff, and family. How to select your “tools of the trade” to maximize your effectiveness, from the style of pen you use to the way you decorate your office. When face-to-face conversations are more effective than e-mails–and vice versa. What it takes to lead the perfect meeting. Why a messy desk is right for some, but a disaster for others–and how to tell. After reading Work Simply , you’ll come away with a productivity system that truly and fundamentally fits you –and you’ll never feel overwhelmed again.” (Syndetics summary)

Latest management books

Syndetics book coverExtraordinary leadership in Australia & New Zealand : the five practices that create great workplaces / James Kouzes, Barry Posner with Michael Bunting.
“The research-driven guide to the leadership behaviours which create more engaged workplaces and higher performance, Extraordinary Leadership in Australia and New Zealand is a guidebook for what it takes, at any level of an organisation, to bring out the best in people. And full of insights not just from people who are making a difference, but also evidence from their direct reports, colleagues and managers about the impact that The Five Practices of Exemplary Leadership® has on them and their performance. Drawing upon empirical data from more than 75,000 people in the Australian and New Zealand workforce, the authors document how The Five Practices are being applied here, and also compares this region with data from 28 other countries. Interviews with more than 100 leaders and their teams provide real examples and practical applications within the grasp of every reader who aspires to make a difference. Case studies are balanced across gender, function, and industry providing a broad perspective, identifying why leadership matters, and offering keen insights into how you lead others to greatness. Study examples of extraordinary leadership in Australia and New Zealand Discover the behaviours that make great leaders, and why they’re so important Examine the research that shows how leadership affects engagement and organisational performance Learn why people need great leadership, and why it motivates them to perform at their best Leadership must be nurtured. While all leaders are born, great leaders are made! With expectations higher than ever, and resources unprecedentedly scarce, today’s leaders face some of the most difficult, complex organisational challenges yet. Extraordinary Leadership in Australia and New Zealand presents a data-driven framework for being an effective leader, with expert guidance toward the actions that you can take to improve the performance of your team and organisation.” (Syndetics summary)

Syndetics book coverBehind every good decision : how anyone can use business analytics to turn data into profitable insight / Piyanka Jain and Puneet Sharma ; edited by Lakshmi Jayaraman.Behind Every Good Decision: How Anyone Can Use Business Analaytics to Turn Data into Profitable Insight
“There is a costly misconception in business today–that the only data that matters is BIG data, and that complex tools and data scientists are required to extract any practical information. Nothing could be further from the truth. In Behind Every Good Decision , authors and analytics experts Piyanka Jain and Puneet Sharma demonstrate how professionals at any level can take the information at their disposal and leverage it to make better decisions. The authors’ streamlined frame work demystifies the process of business analytics and helps anyone move from data to decisions in just five steps…using only Excel as a tool. Readers will learn how to: Clarify the business question • Lay out a hypothesis-driven plan • Pull relevant data • Convert it to insights • Make decisions that make an impact Packed with examples and exercises, this refreshingly accessible book explains the four fundamental analytic techniques that can help solve a surprising 80% of all business problems. Business analytics isn’t rocket science–it’s a simple problem-solving tool that can help companies increase revenue, decrease costs, improve products, and delight customers. And who doesn’t want to do that?” (Syndetics summary)

Syndetics book coverThe confidence myth : why women undervalue their skills and how to get over it / Helene Lerner.
“We need more women at the highest levels in business, government, and nonprofits – and there is no time to waste. The problem, says Helene Lerner, isn’t so much that women lack confidence but that they misunderstand what confidence really is. True confidence isn’t fearlessness; it’s having the courage to move forward while your knees are shaking. Any woman waiting until she has enough confidence with a capital C to act never will. Lerner lays out practical strategies for beating this confidence myth, drawing on her own and other female leaders’ experiences and on her survey of over 500 working women. You’ll learn how to present your best self no matter how you feel inside, welcome even brutal feedback as a tool to hone your skills, avoid spreading yourself too thin by saying “no” strategically, and much more. The book features dozens of Confidence Sparks, simple but powerful exercises and techniques to catapult your career to the next level. The playing field is not level and gender inequities persist, but the women interviewed in this book have found ways to navigate through it, and you can, too. The key to success is seizing the opportunity and acting now. Helene Lerner is here to act as your personal coach as you silence the “mad mind chatter” and take risks, speak out, and step up.” (Syndetics summary)

Syndetics book coverStrategic connections : the new face of networking in a collaborative world / Anne Baber, Lynne Waymon, Andre Alphonso, and Jim Wylde.Strategic Connections: The New Face of Networking in a Collaborative World
“Today’s organizations are collaborative. With old command-and-control methods replaced by openness and transparency, networking has become an essential professional skill–expected of everyone, at every level. Unveiling eight indispensable competencies for the new Network-Oriented Workforce, Strategic Connections provides practical advice for building better, more productive business relationships. Readers will discover how to: Commit to a positive, proactive networking mindset • Align networking activities with individual and organizational objectives • Leverage their contacts by organizing them into strategic groups • Earn trust–a prerequisite for collaboration • Boost their social acumen and increase their likeability • Master conversational skills and deepen interactions • Employ storytelling to make communications memorable • Use networking to deliver value to the company Thanks to technology, new contacts are only a click away. But the level of connection and collaboration required for real success demands advanced face-to-face relationship-building skills. This book gives you the tools you need to meet goals, execute strategies, foster innovation, and make yourself invaluable to your organization.” (Syndetics summary)

Syndetics book coverBlue ocean strategy : how to create uncontested market space and make the competition irrelevant / W. Chan Kim, Renée Mauborgne.
“The global phenomenon that has sold 3.5 million copies, is published in a record-breaking 43 languages and is a bestseller across five continents-now updated and expanded with new content. This global bestseller, embraced by organizations and industries worldwide, challenges everything you thought you knew about the requirements for strategic success. Now updated with fresh content from the authors, Blue Ocean Strategy argues that cutthroat competition results in nothing but a bloody red ocean of rivals fighting over a shrinking profit pool. Based on a study of 150 strategic moves (spanning more than 100 years across 30 industries), the authors argue that lasting success comes not from battling competitors but from creating “blue oceans”-untapped new market spaces ripe for growth. Blue Ocean Strategy presents a systematic approach to making the competition irrelevant and outlines principles and tools any organization can use to create and capture their own blue oceans. This expanded edition includes: * A new preface by the authors: Help! My Ocean Is Turning Red * Updates on all cases and examples in the book, bringing their stories up to the present time * Two new chapters and an expanded third one-Alignment, Renewal, and Red Ocean Traps-that address the most pressing questions readers have asked over the past 10 years A landmark work that upends traditional thinking about strategy, this bestselling book charts a bold new path to winning the future. Consider this your guide to creating uncontested market space-and making the competition irrelevant. To learn more about the power of blue ocean strategy, visit blueoceanstrategy.com. There you’ll find all the resources you need-from ideas in practice and cases from government and private industry, to teaching materials, mobile apps, real-time updates, and tips and tools to help you make your blue ocean journey a success.” (Syndetics summary)

Syndetics book coverThe naked CEO : the truth you need to build a big life / Alex Malley.Service Temporarily UnavailableService Temporarily Unavailable
Gain insights from a successful CEO who’s lived a big life. Be inspired by his unabashed real-life stories. Learn how to dream big and have the courage to pursue your passions and be willing to fail in that quest. Take the practical tips and apply them to your own career.

WHAT MAKES A BUSINESS EXCELLENT?

This series consisting of 4 free talks, addresses some of the really important issues for SME business owners – Successful marketing, resilience, financial management and navigating local government.
Where: Ground floor, Wellington City Libraries, 65 Victoria Street
When: See Dates and Times Below
The Business Excellence series commences:

First Event
5:30 pm (for a 5.45 start) THIS HAS BEEN AND GONE

<Second Event
5.30 pm (for a 5.45 start) THIS HAS BEEN AND GONE

Third Event
5.30 pm (for a 5.45 start) THIS HAS BEEN AND GONE

Fourth Event
5.30 pm (for a 5.45 start) THURSDAY 23rd April 2015

Sally Newcombe Rightway (Accountancy)
Sally Newcombe has a Regional Partner role at RightWay, an accounting firm actively challenging the norms of the traditional beancounter. An accountant by trade, Sally spends her days using timely financial data to help her customers have the visibility to make great business decisions. So many businesses struggle with cashflow that Sally is going to talk to us a bit more about that tonight.

For further details, and to reserve your free place please contact Marilyn.domney@wcc.govt.nz or Phone: 04 801 4059
It is envisaged each talk will be 30 minutes with time for Q & A

Have questions about The Business Excellence Seminar Series? Contact Marilyn Domney

Latest management books

Syndetics book coverThe book of leadership : how to get yourself, your team and your organisation further than you ever thought possible / Anthony Gell.
Have you ever wondered what characteristics are shared by successful business leaders? Have you ever asked yourself what it is that they do differently which makes them and their organisations stand out from the crowd? And what can you learn from them to ensure your own success? If so, this book is for you.

 

Syndetics book coverChange your space, change your culture : how engaging workspaces lead to transformation and growth / Rex Miller, Mabel Casey, Mark Konchar. “Rex Miller and his co-authors have once again used their unique MindShift multi-stakeholder approach to explore and discover new insights into an extraordinarily important problem: How do the environments we design and provide for people act as powerful culture-shaping tools. The book begins with the premise that the number one resource of any company is engagement. And it’s space that is a key proxy for culture. In other words, the spaces—the actual designed places for work, conferencing, exercise, eating, walking, and the like—reflect the values of the company, and also shape the patterns of behavior and interaction. Change Your Space, Change Your Culture provides a powerful collection of perspectives from a diverse blend of stakeholders in the space-design and workplace arenas and examines: why the workplace stopped working, what you must know about the workplace that’s coming, and how a new view of space can provide insights into how to change your organization’s culture. (Amazon reviewer)

Syndetics book coverWhy motivating people doesn’t work … and what does : the new science of leading, energizing, and engaging / Susan Fowler.
This book is practical: Fowler not only summarizes the latest psychological studies on motivation, she shows how to actually apply them in the workplace. This book is proven: Fowler has successfully used her approach around the world with clients like Microsoft, CVS, NASA, H&R Block, Mattel, and dozens more, and examples in the book include her “insider stories” from Phil Jackson and Billy Beane. Top consultant, trainer, and coach Susan Fowler says stop trying to motivate people! It’s frustrating for everyone involved and it just doesn’t work. You can’t motivate people — they are already motivated, but generally in superficial and short-term ways. Applying recent, often surprising psychological discoveries she lays out a tested model, and course of action that will help leaders guide their people towards the kinds of motivation that not only increases productivity and engagement but that gives them a profound sense of purpose and fulfillment. Fowler argues that leaders still depend on traditional carrot and stick techniques because they haven’t understood their alternatives and don’t know what skills are necessary to apply the new science of motivation. Her Optimal Motisuvation process shows leaders how to move people away from dependence on external rewards and help them discover how their jobs can meet their deeper psychological needs — for autonomy, relatedness, and competence — that science tells us result in meaningful and sustainable motivation. Susan Fowler’s book is the groundbreaking answer for leaders who want to “get motivation” right! – Publisher.

 

Syndetics book coverCreating authentic organizations : bringing meaning and engagement back to work / Robin Ryde and Lisa Sofianos.
“In the complex and global economy it’s more important than ever that we recognize and respond to the need for employees to bring their authentic selves to work. Doing so can mean increased innovation, productivity, more thoughtful risk taking, a sense of responsibility and increased adaptiveness to change. Creating Authentic Organizations works beyond the limited remit of authentic leadership and shows how this concept can and should be applied to your workforce. With simple and powerful models and strategies it will show you how to ensure more authentic dialogue, both between employees to discuss smaller issues and also to ensure open and meaningful discussion around threats and challenges. Bold and cutting edge, it offers a simple framework for a new set of management principles relating to self-management, empowerment and the freedom to operate. By re-framing the role of management, Creating Authentic Organizations will help you implement real meaning at work and improve organizational resilience”– Provided by publisher.

 

 

 

Syndetics book coverPrimal teams : harnessing the power of emotions to fuel extraordinary performance / Jackie Barretta.Primal Teams: Harnessing the Power of Emotions to Fuel Extraordinary Performance
“Barretta, founding partner of Nura Group, explores the role of emotions within a team, digging into the fields of psychology, neuroscience, and quantum physics to provide an accessible and practical guide to utilizing emotions to drive performance. Ultimately, she discovers that team “superperformance” depends on the creation of a work dynamic that harnesses the power of our feelings. Barretta explains how to spark the “creative brain[s]” of employees, as well as how to deepen impact and emotion. In addition, she examines “primal emotion[s],” the source of motivation, and the importance of play. She guides readers through the process of battling negativity and fear, which includes “creating a diversion,” “enliven[ing] the positive,” and “arous[ing] positivity.” Most importantly, she shows how to bring about a team’s emotional coherence by using “emotional contagion.” Offering insight into “detecting emotions,” she directs readers to employ empathy, “understand how emotions affect decisions,” and know where to draw the line. Barretta also covers “primal IQ,” building emotional bonds, and restraining overblown egos. This innovative book will help business leaders build emotional bonds on their teams and maximize results. Agent: Michael Snell, Michael Snell Literary Agency. (Oct.) (c) Copyright PWxyz, LLC. All rights reserved.(c) Copyright PWxyz, LLC. All rights reserved” (Publisher Weekly)

 

Syndetics book coverWhat motivates me : put your passions to work / Adrian Gostick & Chester Elton.What Motivates Me: Put Your Passions to Work
The book provides a step-by-step guide to tailor your work to better fit your core motivations and boost your happiness and success in your career.

Syndetics book coverThe frugal innovator : creating change on a shoestring budget / Charles Leadbeater.
“Successful bottom of the pyramid entrepreneurship requires more than just low-cost innovation. Though using limited resources and cheap materials is necessary for developing products that consumers can afford, the real challenge of such entrepreneurship is to create products under these limitations that consumers really want. Leadbeater, former industrial editor of Financial Times, argues that frugal innovation is critical to the future. As the world cannot long sustain seven billion people consuming resources at the rate of the world’s top 5 percent consumers, there is an urgent need for innovations that appeal to the bottom of the pyramid while preserving resources and materials. Leadbeater identifies four common design principles that successful frugal products share (they are lean, simple, clean, and social), and he dedicates a chapter to each of them, giving examples of successful entrepreneurs whose products illustrate each principle. Leadbeater’s emphasis on clean and social product innovation sets his work apart from other books on bottom of the pyramid innovation, such as Radjou, Prabhu, and Ahuja’s Jugaad Innovation: Think Frugal, Be Flexible, Generate Breakthrough Growth (2012). This new wave of innovation, which started in the developing world, is spreading globally. –Jay J. Janney, University of DaytonCopyright American Library Association, used with permission.” (CHOICE)

Syndetics book coverFire : how fast, inexpensive, restrained and elegant methods ignite innovation / Dan Ward.
”Thought-provoking and Relatable…The best way to learn is to hear a good storyteller talk in simple, straightforward terms that use relatable specific examples to reinforce the stories. F.I.R.E. accomplishes this teaching masterfully. Dan Ward’s style hooks you in with something that you can understand and relate to, then makes his point in a way you’re sure to remember. I guarantee every time I look at a ridiculously long and over complicated PowerPoint presentation, I’m going to wonder who got stoned before hitting “save”. The F.I.R.E. approach, while not difficult to comprehend, is reinforced with great historical and current examples and leaves you nodding your head saying, “I can do that!” He clearly believes in this approach, but also paints it into a frame of reality by illustrating when it is or is not applicable. And while Dan’s commitment to this approach is clear and resounding, it never comes off as preachy. F.I.S.T is a great cultural thought piece told in a clear, understandable, and fun way by a brilliant storyteller. “ (Amazon reviewer)

Syndetics book coverThe small big : small changes that spark big influence / Steve J. Martin, Noah J. Goldstein, and Robert B. Cialdini.
Why “it is often the smallest changes in approach that make the biggest difference” when it comes to influencing others
“Why did Martin, Goldstein, and Cialdini write this book? As they explain, their goal “has been to provide a collection of small BIGs that you could add to your persuasion toolkit. Small changes, informed by recent persuasion science that anyone…can employ to make a big difference when persuading and communicating with others.” One key point is that small BIGs that must be used strategically. My way of describing is that a sniper’s mindset is needed rather than a carpet bomber’s approach. Another key point is that skillful use of one or two (not a cluster) of small BIGs will increase the clarity of a message, its intended meaning”. (Amazon reviewer)

Syndetics book coverThe 10 principles of open business : building success in today’s open economy / by David Cushman with Jamie Burke. “A clear explanation of why all businesses would profit from adopting open business principles…. Makes a clear and much needed distinction between social business (tools) and open business (behaviour). This is a very thoughtful, free from hype, look at the way big businesses are changing out of both need and desire and an indication of how smaller and new businesses can adopt this type of behaviour as the norm for the benefit of everyone.” (Amazon UK reviewer)

Syndetics book coverCoaching for innovation : tools and techniques for encouraging new ideas in the workplace / Cristina Bianchi, Maureen Steele. “Coaching for innovation” is addressed to everyone willing to encourage new ideas and behaviours in the workplace. The authors take the reader by hand and effectively teach them how to master and apply coaching techniques to everyday business at any level to drive innovation…This book is well structured, easy to follow and consult, without losing out on completeness and accuracy. The form is fluent and enjoyable to read….I would recommend “Coaching for innovation” as a guide to anyone committed to challenge hard-to-die habits and change-averse attitudes, as well as to improve communication between individuals and groups.” (Amazon UK reviewer)

Syndetics book coverBusiness networking, the survival guide : how to make networking less about stress and more about success / Will Kintish. If you only buy one book on networking…Buy this one. The two big areas where people mess up most when networking – how and who to approach when networking, and talking to complete strangers are covered better than anywhere else I’ve seen. I first met Will Kintish nearly 10 years ago and I’ve been using his tips ever since. They are absolutely sound and seem to work everywhere and on anyone. No nasty NLP or slimy sales stuff, just how to get on with people like a regular person and get loads of business off the back of it. The book itself is nicely laid out and easy to dip in and out of. It’s a must for every business persons skills armoury. (Amazon UK reviewer)

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