Enhancing your online presence for Level 3 Covid-19 restrictions

So many businesses will be thinking how can I convert my current face to face customers into online customers. Hopefully, some of these Lynda.com courses will help you with that.
Sales: Business to Consumer online sales
It is well-known that many consumers prefer the simplicity of online purchasing, but for many of us, everyday items are usually purchased face to face. If Covid-19 Level 4 restrictions are lifted soon, many businesses will need to sell online, in a non-contact way in order to remain afloat. In this course, learn about the opportunities of B2C.

Learning Shopify
Create a simple online store with Shopify, the trusted and easy-to-use ecommerce tool.

Developing adaptability as a manager
With digital transformation and disruption everywhere (ie our present situation) being adaptable is a foundational skills for managers allowing you to responds to change in a positive, resilient way, and seize new opportunities.

Social media marketing with Facebook and Twitter
This course teaches you how to use social media to promote your business, and learn how Facebook differs from Twitter and how to adjust your strategy to succeed on both platforms.

FREE Business and research clinic Karori Library 5th September 2019

I will be at Karori Library on 5th September 2019 between 5.30 and 7.30 providing individual business and research advice. I will be demonstrating the Library’s business resources, and general searching techniques. Anyone is free to attend. If you would like more information and/or to make an appointment, please contact me on 021596274 or email me at marilyn.domney@wcc.govt.nz. I was intending to make the appointments 30 mins, but this is dependent on the number of people booking, and appointments could run longer if time is available. Although I am a “business specialist” I am a long-time researcher across all sectors.

Wellington City Libraries has an amazing collection of e-resources through our Mygateway.

Two new small business resources

We’ve just added two new Gale e-resources to our Mygateway business resources. Gale Small Business Builder This wonderful new resource provides a gradual, step-by-step introduction to business concepts and tools. It addresses questions from “Is entrepreneurship the right decision for me?” to “When will my company break even and begin to show a profit?” It covers multiple stages of the business development lifecycle. The intuitive dashboard walks users through five areas of exploration to develop a business plan focused on long-term success.

Gale Small Business Resource Centre is a comprehensive database that covers all aspects of starting and operating a business, including accounting, finance, human resources, management, marketing, tax, and more. It combines authoritative periodical and reference content to support prospective and current entrepreneurs as well as business students. An an easy-to-browse interface mapped to four key stages: plan, fund, start, and manage, all designed to fit your research needs at any point in your business’s development. A particularly useful feature is the Business Plans Handbook series, which contains hundreds of sample business plans created by real-life entrepreneurs. New plans are added monthly.

Featured new business book – 100% KIWI Business

From time to time we like to feature a new arrival in the business collection. This time it is Ryan Jennings new book 100% Kiwi Business

This is a fascinating and important book for anyone already in business or for those contemplating setting up in business. Ryan Jennings spoke to a large number of New Zealand CEO’s and business owners and from their answers he has put together a number of insights and questions which small business owners need to ask themselves. This attractive book “celebrates the creators, the innovators, exporters, expats and kiwi leaders who are at the helm of business right now”

Thoroughly recommended. To read more about this book have a look here:

Check out the new business/management books at Wellington City Libraries

Syndetics book coverCounter mentor leadership : how to unlock the potential of the 4-generation workplace / Kelly Riggs and Robby Riggs.
“This book is the result of over three decades of combined experience from Kelly and Robby Riggs-dynamic, occasionally irreverent, always insightful, father (Boomer) and son (Millennial), who work with organizations grappling daily with multi-generational conflict. Through their collaboration, Kelly and Robby share their very different perspectives on the same problems most companies are STILL dealing with, but haven’t had the courage or the tools, to address. Issues such as: a shocking lack of leadership skills; the culture-killing generational divide that is demolishing many companies; and the stunning, often unrecognized impact of technology on the workplace. In their “shamelessly funny, brilliantly written” debut book, Kelly and Robby:

· Discuss today’s workplace dynamics, including the changes in communication modes, the influx of technology, and the impact of Millennials and Digital Natives
· Explain how a one-sided approach to leadership focused on “managing” Millennials is grossly insufficient, resulting in an inability to attract and retain critical young talent
· Explore the new challenges of leadership inherent with the explosion of technology-time compression, distractions, complexity and the pace of change
· Reveal how old leadership challenges persist, and explore how the younger generation will expose those challenges more than ever
· Detail the CounterMentor leadership model and prescribe specific tactics and techniques for addressing both old and new leadership issues. (Syndetics Summary)

Syndetics book coverManagement starts with you / Alan Hester.
“Management Starts With You is a wise, honest and practical guide to success in this challenging but fascinating role. Among many powerful insights we learn that: Before we can successfully manage others we first need to manage ourselves. Most of us do not naturally know how to manage, but we can learn.
· Life as a manager is easier when we stop thinking about the effect of our actions on ourselves and think instead about their effect on others. People don’t want to be managed, but they absolutely need the security of being led.
· Being respected is much more important than being liked!
· Traditional time management techniques don’t work for managers, so we need to rethink our approach to this most precious of all resources.
· What we focus on we get more of; so we need to focus on the right things.” (Syndetics summary)

Syndetics book coverThe one-percent edge : small changes that guarantee relevance and build sustainable success / Susan Solovic with Ray Manley.THE ONE PERCENT EDGE: SMALL CHANGES THAT GUARANTEE RELEVANCE AND BUILD SUSTAINABLE SUCCESS
“Want to stay competitive? Keep evolving. Solid profits, a strong brand, steady customers–all of these can vanish when market shifts disrupt business as usual. So how do you keep from losing ground? How do you stay a step ahead of competitors? The solution is surprisingly straightforward: innovate tweak by tweak. By making incremental adjustments to every aspect of the business–marketing, customer service, finances, products, people–then repeating the process, fixing weaknesses and spotting opportunities becomes a winning habit. Entrepreneur Susan Solovic, an expert in business survival tactics, explains how to continually grow, improve, and move the business forward. With hundreds of strategies, examples, and a six-step process, The One-Percent Edge explains how to: Put energy into profitable areas and trim dead weight * Raise prices by selling value instead of things * Access new markets by adapting products or services * Hire the right team players * Turn customers into brand ambassadors * Find your own niche and avoid imitating * And more. When change happens swiftly and often, even successful brands are vulnerable. Businesses with the edge are constantly evolving . . . and pulling ahead of the pack.”(Syndetics summary)

Syndetics book coverDisenchantment : managing motivation and demotivation at work / Adrian Furnham and Luke Treglown.
“Workplace disenchantment can cause major issues for organisations – productivity decreases, employees can turn actively destructive and individual health and well-being can deteriorate. Most people start a job happy enough and determined to do a good job – if they are lucky, they have found a job which suits their skills and values. They may be eager, hopeful and willing to be engaged. So when and why do they become disenchanted and demotivated? In this new book, Adrian Furnham and Luke Treglown look at several theories into job satisfaction and workplace motivation. They explore how much of a motivator money really is, and which personality profiles are more likely to lead to a disruptive, disenchanted employee. Disenchantment discusses the related and identifiable behaviours that very clearly lead to disenchantment, and how individuals and organisations can work to prevent this and boost motivation and engagement in a way that is practicable and sustainable. Keeping employees motivated takes more than just ensuring they’re not unhappy, and Disenchantment outlines some of the ways that organisations can manage this.”(Syndetics summary)

Syndetics book coverThe science of intelligent achievement : how smart people focus, create and grow their way to success / Isaiah Hankel.
“Smart strategies for pragmatic, science-based growth and sustainable achievement. The Science of Intelligent Achievement teaches you the scientific process of finding success through your most valuable assets: Selectivity – how selective are you with who and what you let into your life? Ownership – how dependent are you on others for your happiness and success? Pragmatism – how consistent and practical are you in your progress? First, this book will show you how to develop your focus by being very selective with where you spend your mental energy. If you’ve failed to reach an important goal because you were distracted, misinformed, or overcommitted, then you know the role focus and selectivity play in achievement. Second, you will learn how to stop allowing your happiness and success to be dependent on other people and instead, start taking ownership over your life. Finally, you will learn the art of changing your life through pragmatic decisions and actions. Self-improvement is not the result of dramatic changes. Instead, science has shown that personal and professional change is initiated and sustained by consistent, practical changes. To grow, you must leverage the power of micro-decisions, personality responsibility, and mini-habits. Your own biology will not let you improve your life in any other way.

What do you currently value? What are working to attain? Have you been taught to value your job title or your relationship with some other person above all else? Have you been convinced that the most valuable things in life are your paycheck, the number of people who say ‘hello’ to you at the office, and the number of people who say ‘I need you’ at home? Or, have you become so passive in what you value that you let anyone and anything into your life, as long as whatever you let in allows you to stay disconnected from the cold hard truth that when things really go wrong in your life, the only person who will be able to fix it and the only person will be responsible for it is you. If so …welcome to fake success . Passivity, dependence, and the sacrifice of realism and personal responsibility to whatever fuzzy, grandiose ideal is currently trending in the ether or your mind–these are markers of fake success.

Intelligent Achievement , on the other hand, is not a moving target. It’s not empty either. Instead, it’s sturdy, full, and immovable. It’s not something that’s just handed to you. It’s not something you’re nudged to chase or coerced into wanting. Intelligent Achievement comes from within you. It’s a collection of values that are aligned with who you are–values you have to protect and nurture. These values do not increase your dependence on other people and things. Instead, they relieve you of dependence. This kind of achievement is something that you have a part in building from the ground up–you know what’s in it–you chose it, someone else didn’t choose it for you.

Achieving real success means you must be selective, take ownership over your life, and above all, be willing to make consistent, pragmatic changes to move forward. The Science of Intelligent Achievement shows you how. (Syndetics summary)

Syndetics book coverWin win : when business works for women, it works for everyone / Joanne Lipman.
” A FINANCIAL TIMES BUSINESS BOOK OF THE MONTH ‘Urgently needed’ Charles Duhigg, bestselling author of THE POWER OF HABIT and SMARTER ‘Attention, good guys: this book is for you’ Adam Grant, bestselling author of ORIGINALS and OPTION B with Sheryl Sandberg ‘I know what you’re thinking: ‘Not another career guide-cum-manifesto, telling us to “woman up” and demand more money.’ But that isn’t what Lipman says. Instead, she uses data, reams of it, to expose how the system is rigged against women. She then calls for men to join the fight to make the workplace more equal’ SUNDAY TIMES STYLE MAGAZINE

Women spend their working lives adapting to an environment set up for men, by men: from altering the way they speak to changing the clothes they wear to power posing. But still the gender gap persists. And once you see it – women being overlooked, interrupted, their ideas credited to men – it’s impossible to ignore. But it needn’t be this way. Diving deep into the wide range of government initiatives, corporate experiments and social science research Joanne Lipman offers fascinating new revelations about the way men and women work culled from the Enron scandal, from brain research, from transgender scientists and from Iceland’s campaign to ‘feminise’ an entire nation. Packed with fascinating and entertaining examples – from the woman behind the success of Tupperware to how Google reinvented its hiring process – WIN WIN is a rallying cry to both men and women to finally take real steps towards closing the gender gap. Published in the US as THAT’S WHAT SHE SAID.(Syndetics summary)

New business books at Wellington City Libraries March 2018

Syndetics book coverCrushing it! : how great entrepreneurs build their business and influence — and how you can, too / Gary Vaynerchuk.
“Four-time New York Times bestselling author Gary Vaynerchuk offers new lessons and inspiration drawn from the experiences of dozens of influencers and entrepreneurs who rejected the predictable corporate path in favor of pursuing their dreams by building thriving businesses and extraordinary personal brands.

In this lively, practical, and inspiring book, Gary dissects every current major social media platform so that anyone, from a plumber to a professional ice skater, will know exactly how to amplify his or her personal brand on each. He offers both theoretical and tactical advice on how to become the biggest thing on old standbys like Twitter, Facebook, YouTube, Instagram, Pinterest, and Snapchat; podcast platforms like Spotify, Soundcloud, iHeartRadio, and iTunes; and other emerging platforms such as Musical.ly. For those with more experience, Crushing It! illuminates some little-known nuances and provides innovative tips and clever tweaks proven to enhance more common tried-and-true strategies.

Crushing It! is a state-of-the-art guide to building your own path to professional and financial success, but it’s not about getting rich. It’s a blueprint to living life on your own terms.” (Syndetics summary)

Syndetics book coverCapacity : create laser focus, boundless energy, and an unstoppable drive in any organization / Chris Johnson, Matt Johnson.
“Optimize your talent by removing the obstacles in their path. Capacity is a proven system for bringing the best out of your team-and yourself. Matt and Chris Johnson set the mark on how to succeed in the future with their energizing message, humorous stories and their generational differences. As the world speeds-up faster and faster, organizations and their people try to keep up. This pressure to do more with less has reached epidemic levels of concern and organizations are panicking on how to recruit, retain and attract the best talent for the future. Burnout, low engagement, and overwhelming stress are jeopardizing organizations? ability to scale and win. As outdated performance models of the past crumble under pressure, Matt and Chris show you how to build and protect your most valuable asset?YOUR PEOPLE. What if you could beat the clock and expand your capacity by 6 hours per week? Or 11? Think about the organizational impact if your workforce were given fresh capacity to perform, lead, and grow. This book offers a clear, workable solution for organizations functioning in the real world: by paring it down to three performance pillars they must have to succeed’focus, energy, and drive. Ever organization sets initiatives, but many remain unfinished because their capacity to do so fails before it starts. This framework is different: these changes bring the type of benefits that cause transformation. Giving your people what they need makes buy-in irrelevant, and allows them to perform at their highest potential. Not only can it work, but it is the only thing that will work over the long term. By making your organization a great place to work, you retain your best talent and attract more like it. With dedicated resources, focus, sustainable effort, and comprehensive strategy, your top performers will be equipped to drive your organization to the top.” (Syndetics summary)

Syndetics book coverCowgirl power : how to kick ass in business and life / Gay Gaddis.
Offers insights and guidance on success for women, exploring how women can cultivate and access their power, using the real-life cowgirl heroines of the early twentieth century as exemplars of gutsy risk-taking.

Syndetics book coverBig potential : how transforming the pursuit of success raises our achievement, happiness, and well-being / Shawn Achor.
“Bestselling author Shawn Achor shows how to unlock hidden sources of potential in ourselves and others. In a world that thrives on competition and individual achievement, we are measuring and pursuing potential all wrong. By pursuing success in isolation – pushing others away as we push ourselves too hard – we are not just limiting our potential, we are becoming more stressed and disconnected than ever. In his highly anticipated follow-up to The Happiness Advantage , Achor reveals a better approach. Drawing on his work in 50 countries, he shows that success and happiness are not competitive sports. Rather, they depend almost entirely on how well we connect with, relate to, and learn from each other. Just as happiness is contagious, every dimension of human potential – performance, intelligence, creativity, leadership ability and health – is influenced by those around us. So when we help others become better, we reach new levels of potential, as well. Rather than fighting over scraps of the pie, we can expand the pie instead.

Small Potential is the limited success we can attain alone. BIG Potential is what we can achieve together. Here, Achor offers five strategies – the SEEDS of Big Potential–for lifting the ceiling on what we can achieve while returning happiness and meaning to our lives. The dramatic shifts in how we approach work today demand an equally dramatic shift in our approach to success. Big Potential offers a new path to thriving in the modern world.” (Syndetics summary)

Syndetics book coverThe power of connection : how to become a master communicator in your workplace, your head space and at your place / Rik Rushton.
“A simple communication framework to begin practising today. We all carry around the technology to stay connected 24/7, yet many of us are disengaged and challenged with our lack of communication skills. The Power of Connection provides you with practical, real-world solutions for improving your professional performance, your personal relationships and your outlook one conversation at a time. Becoming a confident and compelling communicator might be the most important skill for leaders in the modern business landscape, parents in the modern home and individuals who use self-talk′ to help shape their world. By adopting the simple strategies revealed in every chapter, you can become an unshakeable success at what you set out to do. This book is designed to help you start communicating better today , so start reading and start practicing with your very next conversation! Understand your communication strengths and weaknesses Become a better listener to build a deeper connection Learn how communication sits at the heart of all relationships Develop the skills to connect, inspire, engage and empower. We are surrounded by noise, yet no one is actually saying anything we can connect with or are we just not listening? Communication is a two-way street, and involves so much more than just speaking. The Power of Connection offers a quick and easy road map for your personal journey of growth and development that will make you a better parent, friend, spouse and employee. It′s the right message for this time considering there′s never a wrong time to level up your skills and become more effective at work, at home and in life.” (Syndetics summary)

Syndetics book coverHBR’s 10 must reads on mental toughness.
” Come back from every setback a stronger and better leader. If you read nothing else on mental toughness, read these ten articles by experts in the field. We’ve combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you build your emotional strength and resilience–and to achieve high performance. This book will inspire you to:

Thrive on pressure like an Olympic athlete Manage and overcome negative emotions by acknowledging them Plan short-term goals to achieve long-term aspirations Surround yourself with the people who will push you the hardest Use challenges to become a better leader Use creativity to move past trauma Understand the tools your mind uses to recover from setbacks. This collection of articles includes “How the Best of the Best Get Better and Better,” by Graham Jones; “Crucibles of Leadership,” by Warren G. Bennis and Robert J. Thomas; “Building Resilience,” by Martin E.P. Seligman; “Cognitive Fitness,” by Roderick Gilkey and Clint Kilts; “The Making of a Corporate Athlete,” by Jim Loehr and Tony Schwartz; “Stress Can Be a Good Thing If You Know How to Use It,” by Alla Crum and Thomas Crum; “How to Bounce Back from Adversity,” by Joshua D. Margolis and Paul G. Stoltz; “Rebounding from Career Setbacks,” by Mitchell Lee Marks, Philip Mirvis, and Ron Ashkenas; “Realizing What You’re Made Of,” by Glenn E. Mangurian; “Extreme Negotiations,” by Jeff Weiss, Aram Donigian, and Jonathan Hughes; and “Post-Traumatic Growth and Building Resilience,” by Martin Seligman and Sarah Green Carmichael.” (Syndetics summary)

Latest business and management books received at Wellington City Libraries

Syndetics book coverThe introvert’s edge : how the quiet and shy can outsell anyone / Matthew Pollard with Derek Lewis.The Introvert’s Edge: How the Quiet and Shy Can Outsell Anyone
“An introvert? Great at sales? YES. Sales is a skill anyone can learn and master–and introverts are especially good at it once they learn how to leverage their natural strengths. Introverts aren’t comfortable with traditional tactics like aggressively pushing a product or talking over a customer’s objections. That’s the beauty of The Introvert’s Edge : it doesn’t focus on the sale itself but on a sales system that helps introverts feel sincere instead of sales-y. Powerful and practical, the book reveals how to: Find natural confidence * Prepare for every situation * Present your value so that customers want to buy * Sidestep objections * Judge when the customer’s ready to buy * Ask for the sale–without asking * Continually adapt and improve * Profit from a process that doesn’t rely on personality * Enjoy sales. With stories of introverted entrepreneurs, salespeople, and business owners who went from stagnant to success, The Introvert’s Edge shows you how to succeed in sales–without changing who you are”. (Syndetics summary)

Syndetics book coverReputation game : the art of changing how people see you / David Waller, Rupert Younger.
“It’s a game you’re already playing, whether you like it or not. You can choose to ignore it and remain at the mercy of what others say about you, or you can take the time to learn how it works. For those who do the potential benefits are unlimited. Through pioneering research and interviews with a host of major figures ranging from Jay-Z and LinkedIn co-founder Reid Hoffman to Bernie Madoff and Man Booker prize-winning Hilary Mantel, Waller and Younger reveal the key mechanisms that make and remake our reputations, providing the essential guide to the most important game in business and in life.” (Syndetics summary)

Syndetics book coverInspired leadership : how you can achieve extraordinary results in business / Kevin Gaskell.
“Elevate your leadership to achieve the extraordinary. Inspired Leadership is the essential guide to performing at the highest level every day. As CEO of Porsche, author Kevin Gaskell led the company from near-bankruptcy to the most profitable car company. During his four years at BMW, the company saw 80% growth in sales and 500% increase in profitability. Good leaders get results and great leaders get great results–but Inspired Leaders get extraordinary results, turn around companies, ensure people development and turn brands into household names. This book shows you how to become an Inspired Leader. Workable strategies, practical frameworks, and real-world essential skills give you a concrete curriculum for success, while anecdotes and examples drawn from the author’s experiences illustrate important concepts in action.

Inspirational, aspirational, and deeply instructional, this guide will become your go-to resource for navigating the leader’s role. From tricky situations to everyday interactions, you’ll learn the skills and outlook you need to take your leadership to the next level.

Learn what Inspired Leadership looks like in terms of results Discover the key factors that separate Inspired leaders from the merely “great” Adopt the tools and processes that get extraordinary results in the real world Understand the essential core of high performance, and incorporate it into your day-to-day

Quality leadership is the difference between success and failure, but Inspired Leadership is the difference between success and world-class performance. It requires 360-degree attention, laser focus, authentic relationships, and a rock-solid understanding of the leader’s role. When you’re ready to achieve the extraordinary, Inspired Leadership is the resource to keep within arm’s reach”. (Syndetics summary)

Syndetics book coverWin big risk small : an entrepreneurs formula / Dorry Kordahi.
With no higher education, no family fortune and armed only with a burning desire to succeed, Dorry Kordahi went from being a suburban hairdresser, to being the head of an incredibly diverse group of companies. He achieved this by turning his inspirational ideas into breathtaking reality and is now one of Australias most highly respected and high-profile entrepreneurs.Locked away in a safe are three scraps of paper covered in scribble. These scraps are Dorrys original formula. They might not look like much yet they rapidly translated into one of Australias most inspiring start-ups.Using his unique business formula, Dorry Kordahi founded DKM Global, from the garage in his parents’s back yard in late 2002 while still in his mid-twenties. In one of the world’s most competitive industries with more than 4000 competitors in Australia alone, his star swiftly shone bright and he quickly took the lead.Today DKM Global not only remains the market leader in the field of marketing and merchandise solutions but, as the result of several carefully orchestrated acquisitions and investments, now encompasses numerous women’s and men’s fashion companies, a fashion sock company and a large, blue chip portfolio of corporate uniform clients.Deservedly, awards and accolades have been and continue to be heaped upon Dorry. He has appeared multiple times in such prestigious publications as BRW’s Young Rich List and, while very young, was named one of Ernst & Youngs Entrepreneurs of the Year. Now a popular media figure, Dorry, within the pages of WIN BIG THINK SMALL, shares the formula that has made the success that he is. What is more he maintains and explains how anyone can adopt and use his formula to climb their own mountain of dreams. Dorry Kordahi’s story is one that will inspire you.

Syndetics book coverIndigenous aspirations and rights : the case for responsible business and management / edited by Amy Klemm Verbos, Ella Henry and Ana Maria Peredo.
“Indigenous peoples are recognised as groups with specific rights based on their historical ties to particular territories. The United Nations estimates there are 370 million Indigenous peoples, with Indigenous populations being recognised in Australia, Canada, New Zealand, the United States, the Arctic region, Central and South America, and across Asia and Africa.

Indigenous Aspirations and Rights takes an Indigenous perspective in examining the intersection of business with Indigenous peoples’ rights, in light of the UN Global Compact and the PRME. Indigenous rights include, but are not limited to, human, cultural, educational, employment, participatory development, economic, and social rights, rights to land and natural resources, and impacts on identity, institutions, and relations. This book illustrates three main aspects of business practices in relation to Indigenous peoples: learning from failure, unresolved issues and on-going challenges, and developing models for success.

Edited by three leading voices in Indigenous rights research and practice, Indigenous Aspirations and Rights features contributions from around the globe. The work draws together policy implications for management and implications for Indigenous peoples, and examines how the PRME, the UN Global Compact, and the concept of socially responsible business can be expanded to encompass more positive outcomes for Indigenous peoples”. Syndetics summary)

Syndetics book coverThe startup way : how entrepreneurial management transforms culture and drives growth / Eric Ries.
“The Startup Way reveals how organisations of all sizes can harness startup techniques to drive growth. In The Lean Startup , Eric Ries, Entrepreneur in Residence at Harvard, created a global movement. Concepts like constant iteration, minimal viable products (MVPs), and pivoting have changed the language of business. Now he turns his attention to companies and organizations of all sizes.

Ries has been working with giant firms like General Electric and Toyota to help them become more nimble, in order to spur growth and produce products and services that customers want. In The Startup Way , he shares his insights, stories and best practices, delivering a critical toolkit to solve all business challenges.

Today every company needs to get faster and smarter. Read The Startup Way and discover how to embrace change, survive and thrive.” (Syndetics summary)

New to New Zealand – wanting to find out about starting a business?

If you would like to come to a free information session on Starting a business in New Zealand, or you know of someone who would benefit from coming to the session, then the Migrant Connect Information Service provided by the Citizens Advice Bureau in Wellington is running an early evening session (5.30 – 7.30pm) on Thursday 26th October 2017, in connection with Immigration New Zealand.

It will be held in the Mezzanine Floor meeting room, Central Library, 65 Victoria Street, Wellington.
Speakers will be James Sauaga who looks after the Business Mentor service at the Wellington Chamber of Commerce, Eric Janse van Rensburg from the invaluable website one stop shop Biz (business.govt.nz), Dr Zainab Radhi from Smart Start Business and myself, Marilyn Domney – Business Information Specialist at Wellington City Libraries

If you want to find out more about this event please email wellingtoncentral@cab.org.nz

Latest management books received in Library

Syndetics book coverThe caterpillar’s edge : evolve, evolve again, and thrive in business / Sid Mohasseb.
“The secret code to growing a successful business is adjusting your strategy every single day. Business leaders, large and small, need to learn a new game with very different rules. They must accept an ever-changing and uncertain landscape, but a landscape that can be constantly leveraged for greater profitability. They must believe that their companies are caterpillars with the potential to become butterflies. The Caterpillar’s Edge shows why we must embrace a future of flux. It exposes the addictions that chain us to our past and the truths that influence our behaviors. And, it shows just how to seize breakthrough advantages by pushing through all the noise around “Big Data.” Within its DNA, the caterpillar aspires and pushes for more, and it gets just that, evolving gracefully from one entity into another, always building a competitive edge in the process. Break free from accepted archaic business practices by cracking that secret code which demands evolving your business always.” (Syndetics summary)

Syndetics book coverBuilding the agile business through digital transformation / Neil Perkin, Peter Abraham.
” Building the Agile Business through Digital Transformation is a guide for organizational development professionals and change managers needing to better understand, implement and lead digital transformation in the workplace. It sets aside traditional thinking and outdated strategies to explain what steps need to be taken for an organization to become truly agile. It addresses how to build organizational velocity and establish iterative working, remove unnecessary process, embed innovation, map strategy to motivation and develop talent to succeed. Building the Agile Business through Digital Transformation provides guidance on how to set the pace and frequency for change and shows how to break old habits and reform the behaviours of a workforce to embed digital transformation, achieve organizational agility and ensure high performance. Full of practical advice, examples and real-life insights from organizational development professionals at the leading edge of digital transformation, this book is an essential guide to building an agile business.” (Syndetics summary)

Syndetics book coverFit for growth : a guide to strategic cost cutting, restructuring, and renewal / Vinay Couto, John Plansky, Deniz Caglar.
” A practical approach to business transformation Fit for Growth * is a unique approach to business transformation that explicitly connects growth strategy with cost management and organization restructuring. Drawing on 70-plus years of strategy consulting experience and in-depth research, the experts at PwC’s Strategy& lay out a winning framework that helps CEOs and senior executives transform their organizations for sustainable, profitable growth. This approach gives structure to strategy while promoting lasting change. Examples from Strategy&’s hundreds of clients illustrate successful transformation on the ground, and illuminate how senior and middle managers are able to take ownership and even thrive during difficult periods of transition. Throughout the Fit for Growth process, the focus is on maintaining consistent high-value performance while enabling fundamental change. Strategy& has helped major clients around the globe achieve significant and sustained results with its research-backed approach to restructuring and cost reduction. This book provides practical guidance for leveraging that expertise to make the choices that allow companies to: Achieve growth while reducing costs; Manage transformation and transition productively; Create lasting competitive advantage; Deliver reliable, high-value performance. Sustainable success is founded on efficiency and high performance. Companies are always looking to do more with less, but their efforts often work against them in the long run. Total business transformation requires total buy-in, and it entails a series of decisions that must not be made lightly. The Fit for Growth approach provides a clear strategy and practical framework for growth-oriented change, with expert guidance on getting it right. * Fit for Growth is a registered service mark of PwC Strategy& Inc. in the United States” (Syndetics summary)

Syndetics book coverMultipliers : how the best leaders make everyone smarter / Liz Wiseman.
We’ve all had experience with two dramatically different types of leaders. The first type drains intelligence, energy, and capability from the people around them and always needs to be the smartest person in the room. These are the idea killers, the energy sappers, the diminishers of talent and commitment. On the other side of the spectrum are leaders who use their intelligence to amplify the smarts and capabilities of the people around them. When these leaders walk into a room, light bulbs go off over people’s heads; ideas flow, and problems get solved. These are the leaders who inspire employees to stretch themselves to deliver results that surpass expectations. These are the Multipliers. And the world needs more of them, especially now when leaders are expected to do more with less. Leadership expert Liz Wiseman explores these two leadership styles, showing how Multipliers can have a resoundingly positive and profitable effect on organizations — getting more done with fewer resources, developing and attracting talent, and cultivating new ideas and energy to drive organizational change and innovation. In analyzing data from more than 150 leaders, Wiseman has identified five disciplines that distinguish Multipliers from Diminishers. These five disciplines are not based on innate talent; indeed, they are skills and practices that everyone can learn to use, even lifelong and recalcitrant Diminishers. Real-world case studies and practical tips and techniques bring to life each of these principles, showing you how to become a Multiplier too, whether you are a new or an experienced manager. This updated edition includes new examples of Multipliers as well as two new chapters: one on accidental Diminishers, and one on how to deal with Diminishers.

Syndetics book coverOne minute mentoring : how to find and work with a mentor–and why you’ll benefit from being one / Ken Blanchard and Claire Diaz-Ortiz.
” The bestselling co-author of the legendary The One Minute Manager#65533; and a former Twitter executive join forces to create the ultimate guide to creating powerful mentoring relationships. The past decade has seen the dramatic rise of a word now well known in corporate hallways: mentoring. But a new awareness about mentoring hasn’t necessarily meant an increased understanding of how to implement the practice. While most people agree that having a mentor is a good thing, they don’t know how to find one or use one. And despite widespread approval for the idea of being a mentor, most people don’t think they have the time or skills to do so. Positive mentoring relationships can change the way we lead and help us succeed. In One Minute Mentoring, legendary management guru Ken Blanchard and Claire Diaz-Ortiz, a former Twitter executive and early employee, combine their knowledge to provide a systematic approach to intergenerational mentoring, giving readers great insight into the power and influence of mentoring and encouraging them to pursue their own mentoring relationships. Using his classic parable format, Blanchard explains why developing effective communication and relationships across generations can be a tremendous opportunity for companies and individuals alike. One Minute Mentoring is the go-to source for learning why mentoring is the secret ingredient to professional and personal success.” (Syndetics summary)

Syndetics book coverPeople with purpose : how great leaders use purpose to build thriving organizations / Kevin Murray.
This book brings together a wide range of research on how having a clearly defined purpose as part of one’s business strategy is a vital element in business success and longevity. Leaders who communicate a defined corporate mission alongside clear and genuine corporate values allow their employees to find purpose in their day to day roles and embody their company’s vision. This in turn, facilitates employee engagement, loyalty and work satisfaction. Illustrated with more than 30 case studies unearthed from exclusive interviews with top CEOs from a wide range of industries, Kevin Murray explores how leaders who have powerfully articulated purpose statements have brought companies back from the brink of collapse or continue to rapidly grow their businesses into resilient successful companies, which attract and retain top talent, keep employees engaged and deliver top financial results.

Latest business related books at Wellington City Libraries

Syndetics book coverThe attention merchants : the epic scramble to get inside our heads / Tim Wu.
“From Tim Wu, author of the award-winning The Master Switch ( a New Yorker and Fortune Book of the Year) and who coined the term “net neutrality”–a revelatory, ambitious and urgent account of how the capture and re-sale of human attention became the defining industry of our time.
Feeling attention challenged? Even assaulted? American business depends on it. In nearly every moment of our waking lives, we face a barrage of messaging, advertising enticements, branding, sponsored social media, and other efforts to harvest our attention. Few moments or spaces of our day remain uncultivated by the “attention merchants,” contributing to the distracted, unfocused tenor of our times. Tim Wu argues that this condition is not simply the byproduct of recent technological innovations but the result of more than a century’s growth and expansion in the industries that feed on human attention. From the pre-Madison Avenue birth of advertising to the explosion of the mobile web; from AOL and the invention of email to the attention monopolies of Google and Facebook; from Ed Sullivan to celebrity power brands like Oprah Winfrey, Kim Kardashian and Donald Trump, the basic business model of “attention merchants” has never changed: free diversion in exchange for a moment of your consideration, sold in turn to the highest-bidding advertiser. Wu describes the revolts that have risen against the relentless siege of our awareness, from the remote control to the creation of public broadcasting to Apple’s ad-blocking OS. But he makes clear that attention merchants are always growing new heads, even as their means of getting inside our heads are changing our very nature–cognitive, social, political and otherwise–in ways unimaginable even a generation ago. “A startling and sweeping examination of the increasingly ubiquitous commercial effort to capture and commodify our attention…We’ve become the consumers, the producers, and the content. We are selling ourselves to ourselves.”
–Tom Vanderbilt, The New Republic. (Syndetics summary)

Syndetics book coverI know how she does it : how successful women make the most of their time / Laura Vanderkam.I Know How She Does It: How Successful Women Make the Most of Their Time
” Everyone has an opinion, anecdote, or horror story about women and work. Now the acclaimed author of What the Most Successful People Do Before Breakfast shows how real working women with families are actually making the most of their time. “Having it all” has become the subject of countless books, articles, debates, and social media commentary, with passions running high in all directions. Many now believe this to be gospel truth: Any woman who wants to advance in a challenging career has to make huge sacrifices. She’s unlikely to have a happy marriage, quality time with her kids (assuming she can have kids at all), a social life, hobbies, or even a decent night’s sleep.

But what if balancing work and family is actually not as hard as it’s made out to be? What if all those tragic anecdotes ignore the women who quietly but consistently do just fine with the juggle?

Instead of relying on scattered stories, time management expert Laura Vanderkam set out to add hard data to the debate. She collected hour-by-hour time logs from 1,001 days in the lives of women who make at least $100,000 a year. And she found some surprising patterns in how these women spend the 168 hours that every one of us has each week.

Overall, these women worked less and slept more than they assumed they did before they started
tracking their time. They went jogging or to the gym, played with their children, scheduled date nights with their significant others, and had lunches with friends. They made time for the things that gave them pleasure and meaning, fitting the pieces together like tiles in a mosaic–without adhering to overly rigid schedules that would eliminate flexibility and spontaneity.

Vanderkam shares specific strategies that her subjects use to make time for the things that really matter to them. For instance, they . . .
* Work split shifts (such as seven hours at work, four off, then another two at night from home). This allows them to see their kids without falling behind professionally.
* Get creative about what counts as quality family time. Breakfasts together and morning story time count as much as daily family dinners, and they’re often easier to manage.
* Take it easy on the housework. You can free up a lot of time by embracing the philosophy of “good enough” and getting help from other members of your household (or a cleaning service).
* Guard their leisure time. Full weekend getaways may be rare, but many satisfying hobbies can be done in small bursts of time. An hour of crafting feels better than an hour of reality TV.
With examples from hundreds of real women, Vanderkam proves that you don’t have to give up on the things you really want. I Know How She Does It will inspire you to build a life that works, one hour at a time.” (Syndetics summary)

Syndetics book coverThe halo and the noose : the power of story telling and story listening in business life / by Graham Williams & Dorian Haarhoff ; illustrated by Tony Grogan.
“An innovative approach to leadership – THE HALO AND THE NOOSE will show you how to harness the stories that beat at the heart of an organisation, to revolutionise your work and your life. Research shows that people relate well to story: they identify, learn, and are motivated to action. Stories are a powerful tool to facilitate leadership and build positive energy. They nurture and engage staff and customers with an added dimension beyond numbers and data. We know the importance of building Emotional IQ and Social IQ in business. Raising your Story IQ is an integral part of this process. It will make you more charismatic and influential. It will help you build purpose, meaning, and enjoyment in your working life. THE HALO AND THE NOOSE is packed with practical applications, including: time and stress management, developing mindfulness and creativity, qualitative research, embracing change, expanding limiting belief bubbles, and connecting with others. It is also an excellent resource for trainers or anyone needing to deliver a presentation with impact…” (Syndetics summary)

Syndetics book coverWork pause thrive : how to pause for parenthood without killing your career / Lisen Stromberg.
“We worry putting our family first means we’ll be forced to abandon our careers. We’re afraid if we pause our careers, we’ll be forever off-track. This thinking is outdated–forget what you’ve heard about how pauses are career limiting, about how those who pause lack ambition, or that if you do pause you won’t be able to re-enter the paid workforce. That’s a flawed reality, one that doesn’t reflect the truth of the careers of some of the most successful women in this country… Lisen met many highly successful women who told her they never “opted out” but who had, in fact, temporarily downshifted or paused their careers. Their hidden journeys revealed alternative nonlinear paths to the top that enabled them to achieve their personal and professional goals. In Work PAUSE Thrive , Lisen shares their stories. Deeply rooted in social science research, cutting-edge data collected from nearly 1,500 women, and through 186 first-person interviews, this book reveals how trailblazing women have disrupted the traditional career paradigm. What worked for them can work for you.” (Syndetics summary)

Syndetics book coverHow to speak so people really listen : the straight-talking guide to communicating with influence and impact / Paul McGee.
“Speaking well, so that people really do listen rather than wait for the pause that will let them get their point of view across is a skill and an art: this book is not about conversational speaking, but public speaking or business speaking. I am regularly in situations, with regard to business, where it is very important to get a point across and this book has some good instruction and a not a few pointers in how to do this effectively. Ultimately the aim of the book is to help you to make a difference, which I think is an important concept and anything that might help in the process must be a good thing. The book is well written and easy to read: split into three parts that deal with speaking failures, guidance on how to speak more effectively and questions to be answered. I judge such books largely on the extent to which I make notes on the text and have quite a few inserts with written notes and post-its to make key points, so on that basis, this is very easily a 5 star read and a helpful one.“ (Amazon reviewer)