Two new small business resources

We’ve just added two new Gale e-resources to our Mygateway business resources. Gale Small Business Builder This wonderful new resource provides a gradual, step-by-step introduction to business concepts and tools. It addresses questions from “Is entrepreneurship the right decision for me?” to “When will my company break even and begin to show a profit?” It covers multiple stages of the business development lifecycle. The intuitive dashboard walks users through five areas of exploration to develop a business plan focused on long-term success.

Gale Small Business Resource Centre is a comprehensive database that covers all aspects of starting and operating a business, including accounting, finance, human resources, management, marketing, tax, and more. It combines authoritative periodical and reference content to support prospective and current entrepreneurs as well as business students. An an easy-to-browse interface mapped to four key stages: plan, fund, start, and manage, all designed to fit your research needs at any point in your business’s development. A particularly useful feature is the Business Plans Handbook series, which contains hundreds of sample business plans created by real-life entrepreneurs. New plans are added monthly.

Latest business books at Wellington City Libraries

Company of one : why staying small is the next big thing for business / Jarvis, Paul

What if the real key to a richer and more fulfilling career was not to create and scale a new start-up, but rather, to be able to work for yourself, determine your own hours, and become a (highly profitable) and sustainable company of one? Suppose the better–and smarter–solution is simply to remain small? This book explains how to do just that. What if the real key to a richer and more fulfilling career was not to create and scale a new start-up, but rather, to be able to work for yourself, determine your own hours, and become a (highly profitable) and sustainable company of one? Suppose the better–and smarter–solution is simply to remain small? This book explains how to do just that. Company of One is a refreshingly new approach centered on staying small and avoiding growth, for any size business. Not as a freelancer who only gets paid on a per piece basis, and not as an entrepreneurial start-up that wants to scale as soon as possible, but as a small business that is deliberately committed to staying that way. By staying small, one can have freedom to pursue more meaningful pleasures in life, and avoid the headaches that result from dealing with employees, long meetings, or worrying about expansion. Company of One introduces this unique business strategy and explains how to make it work for you, including how to generate cash flow on an ongoing basis. In Company of One, Jarvis explains how you can find the right pathway to do the same, including planning how to set up your shop, determining your desired revenues, dealing with unexpected crises, keeping your key clients happy, and of course, doing all of this on your own.” (Catalogue)

The creative’s guide to starting a business / Kelsall, Harriet
‘A book to devour from start to finish – easy to do as it is accessibly-written and oh so fascinating – and then to dip into later for reference.’ – Joanna Reeves Do you have a passion for making beautiful objects? Are you wondering whether you can take the next step and turn your creativity into a career? This inspirational guide offers easy-to-follow advice from talented and creative industry experts. There are practical exercises that will help you sell your creations, choose the right time to start your business, and guide you through as you do so. With The Creative’s Guide to Starting a Business, you will discover the best way to create pieces that sell, write a business plan, identify and reach customers, research the competition, price products and test the market and promote the business successfully. Packed with interviews, encouraging real life stories, and tips from successful entrepreneurs who started with a passion and turned it into their own successful, creative business, this practical guide will take you through the very first steps of defining creative and financial success to ultimately establishing a rewarding start-up.” (Catalogue)

From hire to fire : & everything in between : managing the employee life cycle – hire, manage, welleing & exit / Hawker, Natasha
“The barrier to start a business is at its lowest but the task to start, build and run one is as difficult as it has ever been. There are legal challenges to be faced within employment law; there’s the cost of hiring and managing employees, whilst trying to avoid and prevent sexual harassment, bullying and terminations – to name just a few. From Hire to Fire & Everything In Between reveals Natasha’s 9 Step Employee Life Cycle, which shares everything you need to know about Human Resources and makes managing your employees’ career journey easier. Doing the right thing by your employees is good for them and for business.” (Catalogue)

The messy middle : finding your way through the hardest and most crucial part of any bold venture / Belsky, Scott
“Silicon Valley is full of start-up success stories; every day stories emerge of a new company with the potential for a billion-dollar valuation and plans for global domination. But what can we really learn from these stories? How many of these start-ups are genuinely successful in the long term? When nine out of ten start-ups end in spectacular burnout, how can we ensure our own success story? While most books and press focus on the more sensational moments of creation and conclusion, The Messy Middle argues that the real key to success is how you navigate the ups-and-downs after initial investment is secured. It will give you all the insights you need to build and optimize your team, improve your product and develop your own capacity to lead. Building on seven years’ of meticulous research with entrepreneurs, small agencies, start-ups and billion-dollar companies, Scott Belsky offers indispensable lessons on how to endure and thrive in the long term.” (Catalogue)

The Art of Communication: How to be authentic, lead others and create strong connections [hardback] / Apps, Judy
Bring nuance, depth, and meaning to every conversation you have The Art of Communication is for anyone who senses that they could be communicating on a deeper level. Perhaps you are a confident communicator but suspect there may be more to the art of conversation that you have not yet been able to access. Or perhaps you feel that your conversations lack depth and meaning and that you’d like to enrich your relationships with others, if only you knew how. This book will address your concerns and show you how to engage wholeheartedly with others. There’s more to conversation than just clear, rational thinking. Left-brain rationality is important, of course, but neuroscience increasingly shows that the right-brain skills of creativity, intuition and spontaneity are essential in good communication. In this guide, you’ll discover ways of tapping into the full conversational potential that lies dormant within you, adding a level of nuance and watching the result as your relationships blossom. You may even find that untapped value in the form of new insights, ideas and creative thoughts, emerges from your daily conversations.

  • Access the more nuanced arts of conversation to create strong connections and tangible results
  • Build cross-disciplinary, cross-cultural connections to communicate effectively with people from different backgrounds
  • Activate your whole mind — not just your intellect — to bring creativity and depth to communication
  • Learn to be open-hearted, spontaneous, vulnerable, intuitive, and captivating in every conversation you hold

From communication guru and bestselling author Judy Apps, The Art of Communication will show you how to breathe life into your relationships and produce powerful new thinking enabling you to transform the world you live in.” (Catalogue)

The business models handbook : templates, theory and case studies / Hague, Paul N.
“Benefit from a reliable collection of the most valuable business models, including detailed coverage of each model, expertly explained theory, as well as case studies and supporting templates. Business frameworks are extraordinarily valuable professional tools. They add structure and clarity to business problems, and can help practitioners overcome the everyday challenges they face. The Business Models Handbook brings together the most helpful and widely used templates and frameworks into a single, invaluable resource. Each chapter focuses on an individual business framework, giving an overview of its purpose and details of how it will help an organisation grow and be profitable. Each model is supported by a real world case study, and enhanced by a handy visual graphic that the reader can use as a template for their own day-to-day work. Meticulously prepared and researched, The Business Models Handbook covers 50 of the best known and most widely used frameworks, including the Ansoff matrix, Price-Quality-Strategy model, Stage-Gate model, Service Profit chain and many more. Authored by Paul Hague, a leading global market researcher with a background working on over 3,000 different research projects, this is a truly invaluable resource for any student or professional.” (Catalogue)

First new management books for 2019 at WCL

Syndetics book coverThe book of beautiful questions : the powerful questions that will help you decide, create, connect, and lead / Warren Berger.
” From the bestselling author of A More Beautiful Question , hundreds of big and small questions that harness the magic of inquiry to tackle challenges we all face–at work, in our relationships, and beyond. When confronted with almost any demanding situation, the act of questioning can help guide us to smart decisions. By asking questions, we can analyze, learn, and move forward in the face of uncertainty. But “questionologist” Warren Berger says that the questions must be the right ones; the ones that cut to the heart of complexity or enable us to see an old problem in a fresh way.

In The Book of Beautiful Questions , Berger shares illuminating stories and compelling research on the power of inquiry. Drawn from the insights and expertise of psychologists, innovators, effective leaders, and some of the world’s foremost creative thinkers, he presents the essential questions readers need to make the best choices when it truly counts, with a particular focus in four key areas: decision-making , creativity , leadership , and relationships Thoughtful, provocative, and actionable, these beautiful questions can be applied immediately to bring about change in your work or your everyday life.”(Syndetics summary)

Syndetics book coverThe dichotomy of leadership : balancing the challenges of extreme ownership to lead and win / Jocko Willink and Leif Babin.
” With their first book, Extreme Ownership (published in October 2015), Jocko Willink and Leif Babin set a new standard for leadership, challenging readers to become better leaders, better followers, and better people, in both their professional and personal lives. Now, in THE DICHOTOMY OF LEADERSHIP , Jocko and Leif dive even deeper into the unchartered and complex waters of a concept first introduced in Extreme Ownership : finding balance between the opposing forces that pull every leader in different directions. Here, Willink and Babin get granular into the nuances that every successful leader must navigate.

With examples from the authors’ combat and training experiences in the SEAL teams, and then a demonstration of how each lesson applies to the business world, Willink and Babin clearly explain THE DICHOTOMY OF LEADERSHIP — skills that are mission-critical for any leader and any team to achieve their ultimate goal: VICTORY”(Syndetics summary)

Syndetics book coverAgile for everybody : creating fast, flexible, and customer-first organizations / Matt LeMay.
” The Agile movement provides real, actionable answers to the question that keeps many company leaders awake at night: How do we stay successful in a fast-changing and unpredictable world? Agile has already transformed how modern companies build and deliver software. This practical book demonstrates how entire organizations–from product managers and engineers to marketers and executives–can put Agile to work.

Author Matt LeMay explains Agile in clear, jargon-free terms and provides concrete and actionable steps to help any team put its values and principles into practice. Examples from a wide variety of organizations, including small nonprofits and global financial enterprises, bring to life the on-the-ground realities of Agile across industries and functions.

Understand exactly what Agile is and why it matters Use Agile to address your organization’s specific needs and goals Take customer centricity from theory into practice Stop wasting time in “report and critique” meetings and start making better decisions Create a harmonious cycle of learning, collaborating, and delivering Learn from Agile experts at companies like IBM, Spotify, and Coca-Cola” (Syndetics summary)

Syndetics book coverHumanity works : merging technologies and people for the workforce of the future / Alexandra Levit.
“The professional landscape is transforming, and the only way to maintain competitive advantage is to maximize the unique skills of your workforce. In Humanity Works, bestselling author, global workplace consultant and futurist Alexandra Levit provides a guide to making the most of the human traits of creativity, judgement, problem solving and interpersonal sensitivity. Revealing what the ‘robot takeover’ will really look like, how talent and machines can work side by side and how you can make organizational structures more agile and innovation focused, this book will prepare you to lead organizations of the future.Humanity Works doesn’t just explain the fascinating trends of the future of work; it condenses cutting-edge academic and business thinking to show what you can do about the future right now. Original, real-life case studies including Nestle, The Washington Post, Deloitte, and Pepsi combined with exercises and workplace tools will equip you for staying innovative and successful in the wake of major workplace disruption. Everything hinges on capturing the human edge in your organization.” (Syndetics summary)

Syndetics book cover#StandOutOnline / Natasha Courtenay-Smith.
” ‘For everyone who wants to build their online presence, the RIGHT way!’ – Julie Montagu, wellness guru and author of Recharge The inspirational new book from the author of The Million Dollar Blog — discover how to build an authoritative and authentic personal brand that will change your life. If you google yourself, what do you see? Do you blend in with the masses or stand out from the crowd? Are you recognised as a thought-leader in your industry? Or are you watching others build their profile and wondering if you are being left behind?

Whether you’re an entrepreneur, executive, expert or an employee, how you present yourself online has a huge impact on your professional reputation. We are lucky to live in a world where everyone now has the power to publish and create micro-fame by putting out content – word by word, post by post, video by video. But how do you grab people’s attention in today’s noisy online world?Using a combination of technical know-how, insider tips and interviews with prominent online influencers and business owners, entrepreneur and digital strategist Natasha Courtenay-Smith shows how anyone can build a strong personal brand and become the most visible expert in their industry. #StandOutOnline is the ultimate guide to building a powerful and influential personal brand that will create boundless opportunities for you and your business. Now is the time for you to find your voice and step into the spotlight.”(Syndetics summary)

Syndetics book coverThis is marketing / Seth Godin.
Great marketers don’t use consumers to solve their company’s problem; they use marketing to solve other people’s problems. They don’t just make noise; they make the world better. Truly powerful marketing is grounded in generosity, empathy, and emotional labor. Learn how to identify the smallest viable audience. Build trust and permission with your market. Adopt the narratives your fans already use. Find the guts to create and release tension. And most of all, give people the tools and stories they can use to achieve their goals. It’s time to stop lying, spamming, and feeling guilty about your work. It’s time to stop confusing social media metrics with true connections. It’s time to stop wasting money on stolen attention that won’t pay off in the long run. It’s time to be seen by first learning how to see ” (Syndetics summary)

New management books received at Wellington City Libraries

What works for women at work : four patterns working women need to know / Williams, Joan
“Presents a toolkit for getting ahead in today’s workplace. An indispensable resource for any working woman, What Works for Women at Work is a comprehensive and insightful guide for mastering office politics as a woman, now published with an updated preface and a companion workbook. What Works for Women at Work: A Workbook. Written by Joan C. Williams, one of the nation’s most-cited experts on women and work, and her daughter, Rachel Dempsey, this unique books offers a multigenerational perspective on the realities of today’s workplace. Distilling more than thirty-five years of research, What Works for Women at Work offers four crisp patterns that affect working women, each pattern representing different challenges and requiring different strategies. Based on interviews with 127 successful working women, this essential resource goes far beyond the traditional cookie-cutter, one-size-fits-all approaches of most career guides for women. Throughout the book, Williams and Dempsey weave together real-life anecdotes from the women they interviewed and offer quick and timeless kernels of advice. Upbeat, pragmatic, and chock-full of advice. What Works for Women at Work is the go-to guide for working women. Book jacket.” (Catalogue)
Clarity first : how smart leaders and organizations achieve outstanding performance / Martin, Karen
“Award-winning business performance improvement and Lean management expert Karen Martin diagnoses a ubiquitous business management and leadership problem–the lack of clarity–and outlines specific actions to dramatically improve organizational performance. Through her global consulting projects, keynote speeches, and work with thousands of leaders, Karen has seen first-hand how a pervasive lack of clarity strangles business performance and erodes employee engagement. Ambiguity is the corporate default state, a condition so prevalent that “tolerance for ambiguity” has become a clichéd job requirement. It doesn’t have to be this way. In Clarity First, Karen provides methods and insights for achieving clarity to unleash potential, innovate at higher levels, and solve the problems that matter to deliver outstanding business results”–Jacket.” (Catalogue)
Subscribed : why the subscription model will be your company’s future – and what to do about it / Tzuo, Tien
” Companies like Netflix, Spotify, and Salesforce are just the tip of the iceberg for the subscription model. The real transformation–and the real opportunity–is just beginning. Subscription companies are growing nine times faster than the S&P 500. Why? Because unlike product companies, subscription companies know their customers. A happy subscriber base is the ultimate economic moat.

Today’s consumers prefer the advantages of access over the hassles of maintenance, from transportation (Uber, Surf Air), to clothing (Stitch Fix, Eleven James), to razor blades and makeup (Dollar Shave Club, Birchbox). Companies are similarly demanding easier, long-term solutions, trading their server rooms for cloud storage solutions like Box. Simply put, the world is shifting from products to services.

But how do you turn customers into subscribers? As the CEO of the world’s largest subscription management platform, Tien Tzuo has helped hundreds of companies transition from relying on individual sales to building customer-centric, recurring-revenue businesses. His core message in Subscribed is simple: Ready or not, excited or terrified, you need to adapt to the Subscription Economy — or risk being left behind.

Tzuo shows how to use subscriptions to build lucrative, ongoing one-on-one relationships with your customers. This may require reinventing substantial parts of your company, from your accounting practices to your entire IT architecture, but the payoff can be enormous. Just look at the case studies:

* Adobe transitions from selling enterprise software licenses to offering cloud-based solutions for a flat monthly fee, and quadruples its valuation.

* Fender evolves from selling guitars one at a time to creating lifelong musicians by teaching beginners to play, and keeping them inspired for life.

* Caterpillar uses subscriptions to help solve problems — it’s not about how many tractors you can rent, but how much dirt you need to move.

In Subscribed, you’ll learn how these companies made the shift, and how you can transform your own product into a valuable service with a practical, step-by-step framework. Find out how how you can prepare and prosper now, rather than trying to catch up later.” (Catalogue)
Big potential : how transforming the pursuit of success raises our achievement, happiness, and well-being / Achor, Shawn
“The bestselling author of The Happiness Advantage reveals why our potential is not limited by what we on our own can achieve; rather, our success is amplified by the successes of those around us. He offers five strategies for exponentially raising our achievement and performance by helping others–colleagues, teams, and employees–be better. For decades, we have thought about potential as being a constellation of individual traits: your creativity, your abilities, your intelligence. But new research shows that this version of potential–what Achor calls Small Potential–is deeply flawed, and places a ceiling on the level of success we can achieve. Because we now know that all these traits are in fact interconnected, and that by pursuing success individually, we have been leaving much of our potential untapped. Big Potential works not in isolation, but rather as part of an ecosystem. So when we help those around us succeed, we not only raise the performance of the group, but we also create a virtuous cycle by which we in turn become more successful ourselves. Drawing on cutting-edge original research as well as his work with executives, educators, and leaders around the globe, Achor shows how we can all lift the ceiling on our potential by helping others realize theirs”– Provided by publisher.” (Catalogue)
Rise of the youpreneur : the definitive guide to becoming the go-to leader in your industry and building a future-proof business / Ducker, Chris
“In late 2014, internationally acclaimed blogger and podcaster Chris Ducker coined the term “Youpreneur” to describe the rise of the personal brand entrepreneur, a new business model that very few people saw coming. Since then, the Youpreneur has risen to the top across sectors. A Youpreneur transcends the old rules of business and builds a sustainable business from the foundation of their experience, interests, and personality–their personal brand. Youpreneurs draw an engaged, loyal audience even as they pursue varying, changing interests. They play by their own rules, and they reap the benefits. Ready to pivot for the last time, guarantee the success of your business, and become the go-to leader in your industry? Chris Ducker will show you how to develop the Business of You and build a future-proof business model.” (Catalogue)
Leap : how to thrive in a world where everything can be copied / Yu, Howard

Great new business and management books at Wellington City Libraries

The purpose revolution : how leaders create engagement and competitive advantage in an age of social good / Izzo, John B.
“We’re in the midst of a purpose revolution. Customers, employees, and investors are making it clear that they want companies to do more than provide good products, good prospects, and good profits–they want companies to do some social good too. Ironically, as this extremely timely book demonstrates, purpose-driven companies do better on nearly every traditional metric: greater customer loyalty, higher retention, more innovation, and a healthier bottom line. But how do you become a purpose-driven company? Just crafting an inspiring new mission statement and starting a CSR program won’t cut it, says John Izzo, who predicted the purpose revolution in his 1994 book Awakening Corporate Soul. Purpose must pervade every part of your organization. In this thoroughly researched hands-on guide, Izzo and Jeff Vanderwielen provide a tool kit for deeply embedding purpose into your leadership and organizational culture. Using scores of real-world examples and practical exercises, Izzo and Vanderwielen help leaders find a truly authentic purpose, one that is a natural fit for them and their organization. They describe concrete actions leaders can take to ensure that employees own it, customers and recruits connect with it, and every corporate action and activity reflects it. They show leaders how to avoid common pitfalls on the path to purpose and how to use purpose to guide all their decision making. In an increasingly crowded economic landscape, purpose gives you a powerful competitive advantage. But it does more than that. Finding and communicating an inspiring purpose will revitalize the entire organization, top to bottom. Purpose makes business more rewarding in every sense”– Provided by publisher.” (Catalogue)

Brand the change / Miltenburg, Anne
“In a perfect world, great changemaking ventures would grow purely based on their own merit. In the real world, we have to be creative and strategic about how we brand our initiatives and get the support we need to help them grow into effective, sustainable organisations. Creating a strong brand is crucial to getting the audience you deserve and, ultimately, increasing your impact. With over twelve years of experience as a brand developer, Anne Miltenburg has worked with organisations and people as diverse as tech companies, scientists, women’s rights activists and bankers, from Zambia to Ireland and from the USA to Saudi Arabia. To help her clients comprehend the branding process and think more like brand strategists, Anne developed tools and exercises which became the foundation for a training format used in over 15 countries to support starting and scaling social enterprises. This book opens up the method for everyone looking to build or strengthen their brand for change.” (Catalogue)

The excellence dividend : principles for prospering in turbulent times from a lifetime in pursuit of excellence / Peters, Thomas J
“Management guru Tom Peters shows that nothing beats a high-quality product or service, designed and delivered by people who are as dedicated to each other as they are to their shared goal. With his unparalleled expertise and inimitable charisma, Peters offers brilliantly simple, actionable guidelines for success that any business leader can immediately implement, punctuated by incisive quotes from some of today’s leading lights in business.” (Catalogue)

Me and my mentor : how mentoring supercharged the careers of 11 extraordinary women / Breekveldt, Norah

How important is mentoring in accelerating my career success and helping me realise my potential? Why are men more likely to have mentors than women? How do I proactively pursue a mentoring relationship? What is more effective – formal mentoring programs or informal mentoring relationships?
Me and My Mentor explores these and other questions mentors and mentees face in their working life. Eleven mentor and mentee couples talk openly about their experiences, the professional and personal friendships that evolved, the challenges they worked through, the career and learning opportunities that opened up for them and the mutual benefits they received from the relationship. Each story provides practical tips and insightful lessons from which men and women can learn and apply to their own mentoring journeys.
If you’ve ever been curious about how mentoring can advance your career, or how you can apply mentoring to achieve true diversity in your workplace, then Me and My Mentor is a must read!” (Catalogue)

Scrum for dummies / Layton, Mark
“Scrum is an agile project management framework that allows for flexibility and collaboration to be a part of your workflow. Primarily used by software developers, scrum can be used across many job functions and industries. Scrum can also be used in your personal life to help you plan for retirement, a trip, or even a wedding or other big event. Scrum provides a small set of rules that create just enough structure for teams to be able to focus their innovation on solving what might otherwise be an insurmountable challenge. Scrum For Dummies shows you how to assemble a scrum taskforce and use it to implement this popular Agile methodology to make projects in your professional and personal life run more smoothly–from start to finish…No matter your career path or job title, the principles of scrum are designed to make your life easier. Why not give it a try?”–Amazon.com.” (Catalogue)

The healthy workplace nudge : how healthy people, cultures and buildings lead to high performance / Miller, M. Rex
“Discover how healthy buildings, culture, and people lead to high profits Organizations and employees now spend an average of $18,000 per year per employee for health costs, a 61% increase in 10 years. These are direct costs, but the hidden costs of time out of the office, distraction, disengagement, and turnover far exceed the direct costs. The Healthy Workplace Nudge explains the findings of research on 100 large organizations that have tackled the problems of employee health costs and disengagement in four fresh ways: Happiness leads to health and performance Behavioral economics to nudge healthy employee behavior Healthy culture Healthy buildings In addition to proving highly effective, these approaches represent a fraction of the cost sunk into traditional wellness and engagement programs. The book explains how to create a workplace that is good for people, releases them to what they do best and enjoy most, and produces great and profitable work. Find actionable strategies and tactics you can put into use today Retain happy, productive talent Cut unnecessary spending and boost your bottom line Benefit from real-world research and proven practice If youre a leader who cares about the health and happiness of your employees, a human resource professional, or a professional who develops, designs, builds, or outfits workplace environments to improve employee health and wellbeing, this is one book youll want to have on hand.”– Provided by publisher.” (Catalogue)

Latest management books here at Wellington City Libraries

Syndetics book coverBeyond measure : the big impact of small changes / Margaret Heffernan. “A powerful manifesto for CEOs and employees alike: Influential and award-winning business leader Margaret Heffernan reveals how organizations can build ideal workplace cultures and create seismic shifts by making deceptively small changes. By implementing sweeping changes, businesses often think it’s possible to do better, to earn more, and have happier employees. So why does engagement prove so difficult and productivity so elusive? In Beyond Measure, Margaret Heffernan looks back over her decades spent overseeing different organizations and comes to a counterintuitive conclusion: it’s the small shifts that have the greatest impact. Heffernan argues that building the strongest organization can be accelerated by implementing seemingly small changes, such as embracing conflict as a creative catalyst; using every mind on the team; celebrating mistakes; speaking up and listening more; and encouraging time off from work.  Packed with incredible anecdotes and startling statistics, Beyond Measure takes us on a fascinating tour across the globe, highlighting disparate businesses and revealing how they’ve managed to change themselves in big ways through incremental shifts. How did the CIA revolutionize their intelligence gathering with one simple question? How did one organization increase their revenue by $15 million by instituting a short coffee break? How can a day-long hackathon change the culture of a company? Told with wry wit and knowing humor, Heffernan proves that it’s often the small changes that make the greatest, most lasting impact.” (Syndetics summary)

Syndetics book coverSocial selling : techniques to influence buyers and changemakers / Tim Hughes and Matt Reynolds. “As the digital landscape has changed buyers’ habits it’s increasingly difficult to reach them early enough in their decision-making process using traditional sales methods. Developing relationships with decision-makers through social networks has become an increasingly critical skill – enabling sales professionals to engage early on and ‘hack’ the buying process. Social Selling provides a practical, step-by-step blueprint for harnessing these specific and proven techniques including:- How to use networks purposefully to build social trust and create a high quality community – How to develop real influence and authority in your subject area and connect with change-makers – How to scale the social selling strategy across an organisation including maturity and investment models, risk and governance, and technology platforms.Written by Tim Hughes, a thought-leader and renowned practitioner in social selling, and Matt Reynolds, one of the UK’s leading technology sociologists, this is essential reading for sales professionals, digital sales directors, and SMEs who want to embrace the power of social selling in their organisation. The book is also supported by eight bonus ‘how-to’ articles, giving more depth on how to run the processes discussed in the book.” (Syndetics summary)

Syndetics book coverLeading innovation : 5 steps to monetising ideas for business growth / Tracey Walsh. “Leading Innovation reveals the innovation secrets of senior executives from some of the biggest business names in Australia including Telstra, Origin and CSIRO. This step-by-step book outlines proven strategies for solving critical business problems and monetising ideas – for growth and sustainability. This book makes innovation truly accessible. Readers are taken on a journey through customer engagement, business model examination, talent management and design thinking. This is a handy companion guide for any leader who wants to make a lasting impact. Transform your corporate, medium sized business or government department using the 5 step method: RISK * RELATE * RESONATE * RESOURCE * REVOLUTIONISE” (Syndetics summary)

Syndetics book coverMapping experiences : a guide to creating value through journeys, blueprints and diagrams / Jim Kalbach. ” Customers who have inconsistent, broken experiences with products and services are understandably frustrated. But it’s worse when people inside these companies can’t pinpoint the problem because they’re too focused on business processes. This practical book shows your company how to use alignment diagrams to turn valuable customer observations into actionable insight. With this unique tool, you can visually map your existing customer experience and envision future solutions.  Product and brand managers, marketing specialists, and business owners will learn how experience diagramming can help determine where business goals and customer perspectives intersect. Once you’re armed with this data, you can provide users with real value.   Mapping Experiences is divided into three parts:   Understand the underlying principles of diagramming, and discover how these diagrams can inform strategy Learn how to create diagrams with the four iterative modes in the mapping process: setting up a mapping initiative, investigating the evidence, visualizing the process, and using diagrams in workshops and experiments See key diagrams in action, including service blueprints, customer journey maps, experience maps, mental models, and spatial maps and ecosystem models” (Syndetics summary)

Syndetics book coverThe innovation maze : 4 routes to a successful new business case / Gijs Van Wulfen. “Do you struggle with innovation? The Innovation Maze makes innovation simple. It shows you four different routes through the wonderfully designed innovation maze to successful new business cases for new products or services. This book is your guide on HOW to solve the innovation maze.   When you innovate and generate great ideas for new products or services, you are faced with so many pitfalls. A lot of people experience innovation as a maze and get lost on the way. The fuzzy front end of innovation causes many projects to have a false start. Eighty percent of all innovation projects never even reach the market. This book is your guide on HOW to solve the innovation maze. It shows you four different routes through the wonderfully designed innovation maze to successful new business cases for new products or services:   1. I have an idea; now what? 2. I discovered a new technology; now what?   3. I identified a relevant unsolved problem; now what?  4. I face a business challen≥ now what?  For each of the four innovation routes you will get practical and visual checklists to answer vital questions like: How do I know there’s a need for it? How do I know it is technologically do-able? How do I know I can realize a profit? You will end up with a great format for a successful new business case for your innovative ideas.  It’s written for start-ups, entrepreneurs, managers and consultants. Gijs van Wulfen is the author of innovation bestseller The Innovation Expedition and is one of LinkedIn’s first Influencers. He ranks in the top 10 of the International Top 40 Innovation Bloggers.” (Syndetics summary)

Syndetics book coverWinning with data : transform your culture, empower your people, and shape the future / Tomasz Tunguz and Frank Bien. “Crest the data wave with a deep cultural shift Winning with Data explores the cultural changes big data brings to business, and shows you how to adapt your organization to leverage data to maximum effect. Authors Tomasz Tunguz and Frank Bien draw on extensive background in big data, business intelligence, and business strategy to provide a blueprint for companies looking to move head-on into the data wave. Instrumentation is discussed in detail, but the core of the change is in the culture–this book provides sound guidance on building the type of organizational culture that creates and leverages data daily, in every aspect of the business. Real-world examples illustrate these important concepts at work: you’ll learn how data helped Warby-Parker disrupt a $13 billion monopolized market, how ThredUp uses data to process more than 20 thousand items of clothing every day, how Venmo leverages data to build better products, how HubSpot empowers their salespeople to be more productive, and more. From decision making and strategy to shipping and sales, this book shows you how data makes better business.  Big data has taken on buzzword status, but there is little real guidance for companies seeking everyday business data solutions. This book takes a deeper look at big data in business, and shows you how to shift internal culture ahead of the curve.   Understand the changes a data culture brings to companies Instrument your company for maximum benefit Utilize data to optimize every aspect of your business Improve decision making and transform business strategy   Big data is becoming the number-one topic in business, yet no one is asking the right questions. Leveraging the full power of data requires more than good IT–organization-wide buy-in is essential for long-term success. Winning with Data is the expert guide to making data work for your business, and your needs.” (Syndetics summary)

Syndetics book coverChapter one : you have the power to change stuff / Daniel Flynn. “The world probably doesn’t need another book. And while this object you hold in your hands might look like one, it’s so much more .   It’s an invitation. And it’s addressed to you. To inspire you to challenge everything, to remind you that you can turn ideas into reality and to present you the opportunity to be part of bold idea that could change the course of history.   Chapter One is the story of three kids from Melbourne, Australia with zero experience in business who had an idea and the crazy belief that we all have the power to change stuff. It started with the World Water Crisis (and how to end it) but has developed into an award-winning consumer goods brand that empowers millions of people to fight poverty with every munch of muesli, sip of water or pump of hand wash. And that’s just the beginning.   This is the story of epic proportions by Thankyou co-founder Daniel Flynn about Thankyou’s gut-wrenching decisions, wild mistakes and daring moves in business, marketing and social enterprise so far. You’ll laugh at their boldness, cry at their failings and be inspired by their determination.  But more than that, you’ll understand that, no matter your walk of life, you too have the power to change stuff.” (Syndetics summary)

Syndetics book coverThe culture map : breaking through the invisible boundaries of global business / Erin Meyer. “Whether you work in a home office or abroad, business success in our ever more globalized and virtual world requires the skills to navigate through cultural differences and decode cultures foreign to your own. Renowned expert Erin Meyer is your guide through this subtle, sometimes treacherous terrain where people from starkly different backgrounds are expected to work harmoniously together.  When you have Americans who precede anything negative with three nice comments; French, Dutch, Israelis, and Germans who get straight to the point (“your presentation was simply awful”); Latin Americans and Asians who are steeped in hierarchy; Scandinavians who think the best boss is just one of the crowd–the result can be, well, sometimes interesting, even funny, but often disastrous.  Even with English as a global language, it’s easy to fall into cultural traps that endanger careers and sink deals when, say, a Brazilian manager tries to fathom how his Chinese suppliers really get things done, or an American team leader tries to get a handle on the intra-team dynamics between his Russian and Indian team members.  In The Culture Map , Erin Meyer provides a field-tested model for decoding how cultural differences impact international business. She combines a smart analytical framework with practical, actionable advice for succeeding in a global world.” (Syndetics summary)

Fantastic new business resource -Lynda.com

Wellington City Libraries has subscribed to Lynda.com . Lynda.com has a wide range of tutorial video courses on a wide range of business topics such as :

Leadership
Social media marketing
Management
Business skills
Online marketing
Project management

Not only does Lynda.com have business courses, but it has courses on a large range of subjects such as IT, Marketing and Photography. This is an amazing resource and it is FREE for our library customers. Take a look, you won’t regret it. Already we have had a lot of very positive feedback. The courses can be viewed on desktop computers or mobile browsers.

New Management books at Wellington City Libraries

Syndetics book coverPower score : your formula for leadership success / Geoff Smart, Randy Street, and Alan Foster.
“Written in an informal, Q & A style, yet backed up with data from more than 15,000 career interviews, Smart, Street, and Foster lay out their formula for running a successful organization – both for-profits and non-profits. P + W + R = Power Score. Yes, it’s a real formula and they’ve been testing it at businesses large and small for nearly two decades. Other reviewers have focused on the formula, so I won’t be redundant. Instead, I offer another perspective. I must admit I was a bit skeptical at first when I saw that all the endorsers of Power Score were men. As a female entrepreneur and lifelong student of leadership I thought, “Here we go again. Another business book with male dominated case studies.” I was pleasantly surprised that the authors weave in real-life stories from both male and female leaders, who have succeeded and failed, to bring their formula to life. Refreshing!” (Amazon USA)

Syndetics book coverThe mobile mind shift : engineer your business to win in the mobile moment / Ted Schadler, Josh Bernoff, Julie Ask, Forrester Research.
““An essential guide for those needing to grow business in a mobile world….The ubiquity of smartphones and mobile devices has created the opportunity for businesses to thrive by serving their customer’s and employee’s needs wherever and whenever they are. We have grown accustomed to going to our mobile devices whenever we need assistance, and it is in these mobile moments that brands have the ability succeed, or fail, at building customer loyalty and engagement. The authors of this fantastic book point out that businesses must succeed at winning these mobile moments, or they risk being disrupted by more progressive and entrepreneurial companies. The reality is that many mobile first companies have set the bar very high, and as a result, consumers have very high expectations. So how do the rest of us catch up and shift our business processes (and personal skills) to meet the needs of a mobile first world? Start by reading this book. It is full of examples and practical instruction. The authors have experienced what works and what does not, and the resulting advice is applicable to both big and small businesses.” (Amazon USA)

Syndetics book coverStrategic planning for nonprofit organizations : a practical guide for dynamic times / Michael Allison, Jude Kaye.“The roadmap you need on a long, hard journey….I recently joined my organization after spending nearly 10 years in another industry. The role that I took on, overseeing strategy and partnerships was new for me as well as for the organization. I came into an organization that capitalized on growth opportunities in a very organic fashion. With increased capacity to take on strategy development, and the need to do so, we set out on the organization’s first ever strategic planning process. Finding myself in the position of project lead, I was desperate to find information about what to expect from the process, elements that contribute to a good process, how to prepare the organization for change, and how to keep external consultants accountable. This book was all that and more – the ideal roadmap, showing the path, but also highlighting bumps along the way.” (Amazon USA)

Syndetics book cover101 more ways to make training active / Elaine Biech.
“What a great idea and what a great product. Input from dozens of successful practitioners in the training field. Biech has done so much more than make training active. With this collection, she has made it inviting, inspirational, and imaginative. Veteran trainers and neophytes alike will easily be able to sharpen their classroom style. I speak has a veteran of many years who nonetheless has found a plethora of new activities.” (Amazon USA)

Syndetics book coverNo-drama leadership : how enlightened leaders transform culture in the workplace / Marlene Chism.
“As someone who has lived through the trials and challenges Marlene addresses in this very important book, I can say without question that her insights are spot-on and much needed. We are truly at a transitional point in the leadership and management fields- with so many companies and government agencies completely unprepared for the environment they face today. Because of her background, prospective, and uncommon level of pereception, Marlene is able to not only identify the issues that plaque organizations today- but to also offer a way forward. Although there are countless leadership books on the shelves- there is still a void. So much of whats out there is irrelevant boilerplate and cliches. That doesnt apply to the work of Marlene Chism. In the years to come her work will be considered ahead of its time. All the more reason you should take the time now to read it” (Amazon USA)

Syndetics book coverProject management for the unofficial project manager / Kory Kogon, Suzette Blakemore and James Wood.
“This was a great book!…. I really liked all of the stories and examples. The authors made the concepts easy to understand and the book was an easy read. Before now, I never really thought about the people aspect of project management. I can see now, many of my project problems in the past were really people problems. While reading, I learned a lot, about the project management process, but not too much. This was key for me. I’ve purchased Project Management books in the past that were too technical and I never made it to the end. This book gave me everything I needed in a simple, easy to digest format”. (Amazon USA)

Great business books recently received

Syndetics book coverThe freaks shall inherit the earth : entrepreneurship for weirdos, misfits, and world dominators / Chris Brogan.
“Valuable for entrepreneurs and “employeepreneurs”….An easy read with a lot of lessons and practical advice that you can implement right away. Even if you work in a large organization, there is something here for you as you look to improve yourself and your organization. The book is broken into small enough pieces that it is easy to digest. Well worth it….If you want to improve what you are doing every day — and how you are going about it — read this book.” (Amazon reviewer)

Syndetics book coverThe frugal innovator : creating change on a shoestring budget / Charles Leadbeater.
“Frugal innovation is a powerful new model for creating solutions for a world struggling with rapid population growth, exploding demand from consumers on modest incomes, and global pressure to minimize environmental damage. This new wave of innovation started in the developing world but is spreading globally. This inspiring book provides an insight into what promises to become a worldwide movement as large companies in developed economies start to learn from entrepreneurs in the developing world, who are coming up with radical solutions to pressing challenges. Frugal innovators follow four design principles to create these solutions: ‘lean, simple, clean and social’. Frugal innovators are devising these new solutions for clean water and energy, affordable housing and health care, because the constraints they work give them no option but to think radically and challenge conventional wisdom. By unpicking the principles, drivers and methods for frugal innovation, Leadbeater’s analysis and case studies lead to practical ‘how-to’ strategies for applying frugal innovation wherever you work. “– Provided by publisher.

Syndetics book coverThe hard thing about hard things : building a business when there are no easy answers / Ben Horowitz.
“*Starred Review* It’s fairly evident that this is a collection of blogs, loosely strung together, united in their varied perspectives on start-ups, CEO-dom, and business in general. Though Horowitz is a cofounder of Andreessen Horowitz and his credentials reside mainly in Silicon Valley, he’s imparted some valuable insight on hard lessons learned that apply to any manager, whether in the executive suite or not. As with most experiential books, it is all about him but it’s written in such an engaging and universally acceptable manner that no one could object. Leave aside his background, for the moment. Who would realize, for instance, that executives worry about things like initiating layoffs, hiring the right people, training, and minimizing politics, among others? It’s a refreshingly honest take, and his colorful (and, yes, profanity-laced) language breaks down any other misperceptions about the role and the person. Plus, his imagination is compelling, such as the comparisons between peacetime and wartime CEOs: Peacetime CEO always has a contingency plan. Wartime CEO knows that sometimes you gotta roll a hard six. After all, the success equation is easy: the hard thing is getting it done.–Jacobs, Barbara Copyright 2010 BooklistFrom Booklist, Copyright (c) American Library Association. Used with permission.” (Booklist)

Syndetics book coverThe curve : turning followers into superfans / Nicholas Lovell.
The concept of the Curve starts as a seemingly niche idea, focused on a few specific industries. By the end of the book it feels both common sense and revolutionary in the potential breadth of its applicability. It has provided a new lens through which to evaluate and understand corporate strategy. A ‘must read’ for anyone needing to understand the future of business. In addition it is packed with fascinating anecdotes and observations, which makes it a compelling and enjoyable read.” (Amazon UK reviewer)

Syndetics book coverFire : how fast, inexpensive, restrained and elegant methods ignite innovation / Dan Ward.
“Ward’s military career led to his expertise in high-speed, low-cost innovation, and he transposes his military principles and techniques into a marketplace-innovation system he calls FIRE (fast, inexpensive, restrained, and elegant). He explains his marketplace acronym: fast is about defining a project objective that can be satisfied on a short time line; inexpensive means delivering meaningful capabilities on a shoestring, a respected skill; restrained means self-control, tight budgets, small teams, activities focused on the short-term; and elegant values simplicity over complexity in design of organizations and processes, relying on experience and rules of thumb to solve specific problems as they arise rather than adhering to rigid rules. FIRE is an approach to innovations that focuses on outcomes rather than compliance. Ward concludes, By placing a premium on speed, thrift, simplicity, and restraint, we can deliver first-in-class and best-in-class products without spending decades and billions. This thought-provoking book, developed with a military perspective, offers valuable insight for those striving for innovation in their business activities.–Whaley, Mary Copyright 2010 BooklistFrom Booklist, Copyright (c) American Library Association. Used with permission.” (Booklist)

Syndetics book coverBig data @ work : dispelling the myths, uncovering the opportunities / Thomas H. Davenport.
” From prior content on big data, there is some welcomed new information that frames the field as it continues its maturity. BD is not going away. Definitely worth the read. Davenport is a good writer, excellent researcher and provides a nice compendium of where big data is today from new sources as a seasoned expert in analytics. Despite some of the other sub-par assessments among other reviewers, you have to understand the intent of this book; it is NOT intended to move you into becoming a data scientist but rather providing you a very current snapshot on the current state of the technology and most recent developments for the organization in big data readiness. For the exec wanting to get a refreshed update on the technology, start here you will not be disappointed.” (Amazon reviewer)