Improving the online experience for your visitors

A new publication from IDEA  “(a nonprofit organization that recognizes the Internet’s potential to transform the learning process by making information accessible and engaging)”.  Published in July 2008 this report pulls together the key findings from surveys which consulted “three different subject groups – nonprofit organizations and cities, web designers and firms, and the general public”.

A very interesting report – well worth reading and then looking at your own website with the findings in mind.

Thanks to Resourceshelf