You may have noticed the recent flurry of mainstream news articles about an online service called Twitter. Twitter is a microblogging service that allows its users to post very brief updates about what they’re currently doing, thinking, working on – or even just questions they’d like an answer to.
Celebrities and authors such as Stephen Fry and Neil Gaiman tweet, and there are even some fictional characters who have a Twitter presence – either officially or non-officially, as in the recent case where some of the characters from the popular television program Mad Men turned up on Twitter. Many news organisations also now provide breaking news via Twitter.
Wellington City Libraries has been on Twitter since November 2008. Twitter allows us to provide you with short bursts of information from our website, our blogs, and our databases. We also let you know what is going on, what new material is available and what special events are coming up in our libraries.
We’ve found that being on Twitter helps us to make our digital content more accessible by our customers, and it enables us to promote our library collections and services to our online community in a fast and simple way.
Twitter is also about conversation and community sharing of resources and advice – and we can foster this information sharing by Wellington Twitterers (for lack of a better word) via our own Twitter presence.
For example, via wcl_library (our account on Twitter), you can:
• Ask questions about an article, a book, DVD, CD, magazine or a topic you’re interested in.
• Ask questions about our services (e.g. opening times, storytimes)
• Ask questions about your library card (e.g. how to check your card, renew an item, reserve a title)
We also regularly search for tweets which include words like ‘library’ and ‘books’ in the Wellington area – we do this because we are keen to share book reviews with our followers and catch feedback about our libraries.
A good way to get our attention on Twitter is to mention us (@wcl_library) in a tweet and the best way (and most private way) is to send us a Direct Message on Twitter.
What’s good about using Twitter is that you can receive our updates in different ways: via our wcl_library account; via RSS feed; via your mobile phone or using a third party application on your iPhone.
So if you want to be in the know about exciting new books, DVDs, CDs and more, follow wcl_library on Twitter!